--- description: ¿Qué piensan los usuarios de WebSelfStorage? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de WebSelfStorage gracias a Capterra Perú. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WebSelfStorage - Opiniones, precios y características - Capterra Perú 2026 --- Breadcrumb: [Inicio](/) > [Software de almacenamiento](/directory/30606/self-storage/software) > [WebSelfStorage](/software/99711/webselfstorage) # WebSelfStorage Canonical: https://www.capterra.pe/software/99711/webselfstorage Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.pe/software/99711/webselfstorage?page=2) > El único software de gestión del sector con procesamiento de pagos totalmente integrado, publicidad, seguros de inquilinos, centro de contacto y mucho más. > > Veredicto: 95 usuarios lo han valorado con **3.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa WebSelfStorage? El propietario independiente de autoalmacenaje puede aumentar su eficiencia operativa y maximizar las ganancias al usar la única plataforma de negocios WebSelfStorage completamente integrada del sector. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.3/5** | 95 Opiniones | | Facilidad de uso | 3.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.4/5 | Basado en las opiniones generales | | Funciones | 3.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 50% | (5/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: U-Haul - **Constitución**: 2001 ## Contexto comercial - **Precio inicial**: USD 44.95 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, francés, inglés - **Países disponibles**: Estados Unidos ## Funciones - Creación de informes y estadísticas - Cálculo del recargo por pago atrasado - Facturación - Gestión de clientes - Security Gate Access Control - Varias ubicaciones ## Integraciones (en total: 2) - QuickBooks Online - Quicken ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de almacenamiento](https://www.capterra.pe/directory/30606/self-storage/software) ## Categorías relacionadas - [Software de almacenamiento](https://www.capterra.pe/directory/30606/self-storage/software) - [Programas de contabilidad para la gestión de la propiedad](https://www.capterra.pe/directory/32654/property-management-accounting/software) ## Alternativas 1. [Easy Storage Solutions](https://www.capterra.pe/software/112769/self-storage-software) — 4.8/5 (703 reviews) 2. [Storable Edge](https://www.capterra.pe/software/140523/storedge) — 4.4/5 (237 reviews) 3. [SiteLink Web Edition](https://www.capterra.pe/software/92752/sitelink-web-edition) — 4.7/5 (452 reviews) 4. [Stora](https://www.capterra.pe/software/1011583/stora) — 4.8/5 (21 reviews) 5. [6Storage](https://www.capterra.pe/software/150577/6storage) — 4.7/5 (90 reviews) ## Opiniones ### "Easy way to manage self-storage business" — 5.0/5 > **Ashante** | *9 de diciembre de 2019* | Almacenamiento | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I loved the free tech support for the first 120 days. It helped us get set up and fully integrate the software for payment processing. The integration of the tenant insurance was helpful too. We never had the ability to offer it before now. > > **Puntos en contra**: The price may be a bit too high for some people. Plus, some of the other services may not be needed as well for every other. However, it is worth every penny. > > Overall business has improved greatly. The integration of the tenant insurance and reporting for multiple facilities are our most favorite features. ----- ### "JPogue Storage" — 4.0/5 > **John** | *18 de mayo de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Simplicity for adding tenants. Autopays.late letters. Payment processing. We started with uhaul in 2006 with 25 tenants and grew to 302 tenants and ran our facilityfor 3 months in the winter from south texas. No onsite mgt needed. > > **Puntos en contra**: Previously had to pay for service dept. Referrals werelost in the system. > > Great service and company. Employees offered to stop by and help with any problems. ----- ### "Horrible. This whole upgrade" from the old version has been an absolute nightmare." — 1.0/5 > **Bobbi** | *21 de marzo de 2018* | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The old software was great. We have been happy with it and have been using it for years. Wish we had the option to not "upgrade" to the new version, or at the very least go back to the old version. We were not offered an option. We are now stuck with this nightmare of a product until we have enough time to research and find a different product to switch to. Not enough time for researching other products right now since there are so many bugs with WebSelfStorage. We have so many day-to-day tasks and our customers who keep us hopping even when there are no bugs in a system. We do plan to switch. \*\*There have been issues with gate security, privacy security, letters not printing correctly, no email history, ledgers incorrect, and accounts with credits that were not transferring correctly. Just to name a few... They should have tested their product much more extensively prior to releasing it. They have essentially forced their customers to be their "beta testers" and to suffer the effects of a substandard product. This was not a very nice thing to do to their customers. The real "Pro" of this product is that we have an option to go elsewhere. > > **Puntos en contra**: There are security issues that cannot be mentioned here, for fear of them being exploited by not-so-ethical entities. We are currently working on a "fix" or "work-around" at this point for those other security issues. However, there is one security issue that should be noted before ever allowing WSS/UHAUL access to a client list and gate codes. This issue has been fixed on our end and in our situation (but only after we were forced to hire a digigate expert and paid money for help in fixing issues that were caused by the "upgrade" to the new WSS.) WSS technical employees had left us hanging and waiting for a supervisor to call or email. No supervisor ever attempted to help us. This main issue that had to be fixed was 300+ renters (who were not ours \& unknown to us) AND their gate codes were loaded by WebSelfStorage into OUR digigate system. WE HAD ACCESS TO ANOTHER facilities gate codes and the names of their renters (all strangers to us)\!\!\!\! Even after we would clear them out of our digigate system, WSS still kept loading them back into our gate. Our digigate expert successfully cleared them out \& fixed issues that were caused by WSS, then contacted the WSS tech employees to help them fix the problem on their end. So far they no longer load to our system. We do wonder though, if our gate codes could have been given to another facility as well. Although there are many reasons why this product should not be utilized, the biggest "Con"cern for us was this issue. > > Clients can autopay or pay online ----- ### "Support is always there" — 5.0/5 > **Beverly** | *12 de mayo de 2021* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This software has enormous content and it's ease of use is refreshing. Their technical and administrative support is leaps and bounds above any other I have experienced. Support is available through live chat, phone support, or email support. I just needed assistance, and worked with \[SENSITIVE CONTENT HIDDEN\]. He, and all their support staff, make sure all you questions are answered, with no lingering uncertainty. We had one specific question, which he addressed and found the solution quickly. As we progressed, he was able to see we were unclear on other tasks, and took the time to walk us through every step. \[SENSITIVE CONTENT HIDDEN\] also followed our call with an email, giving step by step instructions, should we need it later. This software program covers all of your self storage needs, at a very reasonable price. WebSelfStorage is more than your typical unit management software. They cover every aspect of facility tasks, financials, off-site and on-site snail/electronic mailings, demographic identifiers, and almost any report associated with running a secure and professional business. We have used other programs, and this by far offers the best coverage for all aspects of storage tasks, reports, and accountability. As with any program, on rare occasions, you will find the need for a minor adjustments to personalize to your facility. However, as a plug and play, multi-user, full service platform, it is everything we need and so much more\! > > **Puntos en contra**: There aren't many Cons. One item I would like to see changed is related to payment posting. First, you must know, the program is developed in a way for constant accountability. It also makes it difficult for a rouge employee to perform a task which could be seen as dishonest or fraudulent. You do not have the ability to pre-date a payment. All payments reflect the actual date it is entered. If payment comes late, it is dated late. There are ways to adjust internal actions, but never for received dates. We had an incident where receivable staff on vacation, and did not plan for non-flexible payment posting. Although, accounts were adjusted to reflect actual payment arrangements, the system dated all payment postings for the date entered, AFTER the return of said staff. It would be nice to have this flexibility for us smaller facility users. > > Our overall experience with WebSelfStorage is a positive. It's a detailed, well thought out program. The format is organized, user friendly, capable for many users with secure, individual passcode protections. It is a multi-facility friendly system, with all the bells and whistles. No daily back-up to worry about. Good quality security features, and can be used from anywhere. We have no problem having up to the minute information and access, at will. Best part, this system has allowed us to manage, and conduct business, from our phone, while on vacation. You are not stuck to one single computer, or flash drive, to access your up-to-the-moment facility activity. ----- ### "Product Is Great\!\!" — 5.0/5 > **David** | *8 de mayo de 2020* | Almacenamiento | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: 1) What I love the most about Web Self Storage is the mobile walk around feature. I walk my property every day when performing a lock action report, and if i find a unit that needs cleaning from a over night move out, or a unit that has a rusted door handle, broken latch you name it, I CAN TAKE A PHOTO AND ATTACH IT to the customers Storage unit Digitally :). When I am done with the walk around and I am in the office, I can log into the same website, and access those photos attached to the units, documenting history of my units\! It is nice not to have to email myself a photo, create a folder on my computer to document important things like this. 2) Also, Check out the Call center. Yes, it is a monthly Expense. BUT I get 3 move ins a month on average on my storage facility Because some is always picking up the phone. They also will make U-Haul reservations for your store if you have a U-Haul Dealership, and notes for customer storage units and more\! I save money on payroll by having this product. 3) $45.00 a month to do all of this stuff I listed and more\! Thats 1 of my 5x5 Customers monthly rent and then its paid for. > > **Puntos en contra**: 1) Currently, I am frustrated with how quickly the ledger updates with reversals, and how it reports/ Displays itself. For the most part, 20 minutes of staring at the screen will help you learn it, like any program you are not familiar with. 2) The walk around list display. It does not have a option that will allow you to display your room numbers from numerical order. I spent 5 hours editing 436 rooms individually to create a walk around report that would make my property walk around easier. > > Overall it is user friendly. Payments are easy. We have a call center service that we pay $215.00 a month for. This allows me to be on the property helping my customer, while someone else helps another customer over the phone\! I would say consider this product, It is cost effective, and I personally LOVE the support I get from Uhaul Affiliate support network when it comes to any and all issues. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.pe/software/99711/webselfstorage?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.pe/software/99711/webselfstorage) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados