--- description: ¿Qué piensan los usuarios de TanTrack? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de TanTrack gracias a Capterra Perú. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TanTrack - Opiniones, precios y características - Capterra Perú 2026 --- Breadcrumb: [Inicio](/) > [Software para spa](/directory/30782/spa/software) > [TanTrack](/software/98828/tantrack) # TanTrack Canonical: https://www.capterra.pe/software/98828/tantrack > Desarrollado para permitir a los propietarios de salones lograr el control máximo de su negocio. > > Veredicto: 5 usuarios lo han valorado con **1.8/5**. De los mejores valorados en **Asistencia al cliente**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **1.8/5** | 5 Opiniones | | Facilidad de uso | 3.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 1.8/5 | Basado en las opiniones generales | | Funciones | 2.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 20% | (2/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Nichesoft - **Constitución**: 1996 ## Contexto comercial - **Precio inicial**: USD 75.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Windows (desktop), Windows (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Base de datos de clientes - Gestión de calendarios - Gestión de citas - Gestión de clientes - Gestión de empleados - Gestión de inventarios - Marketing por correo electrónico - Pagos electrónicos - Programa de fidelización - Punto de venta (POS) - Reserva en línea - Varias ubicaciones ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para spa](https://www.capterra.pe/directory/30782/spa/software) ## Alternativas 1. [Meevo](https://www.capterra.pe/software/172058/meevo-2) — 4.4/5 (276 reviews) 2. [ZENOTI](https://www.capterra.pe/software/131057/zenoti) — 4.4/5 (1250 reviews) 3. [DaySmart Salon](https://www.capterra.pe/software/9167/DaySmart-Salon) — 4.4/5 (406 reviews) 4. [Venere](https://www.capterra.pe/software/165656/venere) — 4.8/5 (53 reviews) 5. [Primo](https://www.capterra.pe/software/1032941/primo) — 4.9/5 (57 reviews) ## Opiniones ### "Review TanTrack" — 5.0/5 > **Christine** | *13 de agosto de 2018* | Bienes de consumo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: How easy this software is to use\! Easy to teach other employees how to use it too\! Reports on everything. > > **Puntos en contra**: Expensive and if you have problem they call you back instead of getting someone on the phone when you call. They do call back promptly. > > Tan track can log onto your computer and fix your problem big or small. You don’t have figure out what they are talking about - they just log on and fix it at no extra charge. ----- ### "Do not use tan track\!" — 1.0/5 > **Amanda** | *4 de agosto de 2022* | Ingeniería civil | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: I love the software support I’ve enjoy talking to those guys and their help. They’re the only good thing about the company. > > **Puntos en contra**: They haven’t fixed any of the bugs there’s no way to see when a person signs up the client portal is absolute crap I’ve had nothing but problems > > I think they don’t really care about your company I think they’re doing just enough to get by and I’m seriously sick about how much I’ve spent on it. ----- ### "Disappointed to say the least" — 1.0/5 > **Tiffany** | *4 de mayo de 2021* | Comercio minorista | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Tan Track is easy to learn even for the most inept employees. They do update the software regularly as long as you are a monthly subscriber. (although you must initiate that you want this) Clients can book appointments online and this has freed up the phones; in our state you have to have an appointment and you have to call from your car before entering the salon. > > **Puntos en contra**: The integration from my previous software took 3 months and was never actually converted correctly. During that time I had to pay my monthly premium but was unable to use it. The back office is yet to work correctly( I updated over 2 months ago) and constantly logs me out and unable to pull reports. Unreliability would be my biggest issue. May not be compatible with current hardware creating undesired or anticipated costs. Only one merchant (world pay) was available at the time I got this software. They definitely had many hidden charges that I was not use to paying almost doubling my cost. > > I have had noting but issues with the cost and charges. In addition to charging to convert the original software (they gave me a deal, haha $100) they charged me $60 a month and I wasn't even able to use it for 3 months. I was also charge during the pandemic shut down even though it was clear that we were shut down and was told by the Sales rep, that I had to give a reopen date even though at the time WA state did not have a re-open date. Like many we are still only operating at 25 - 50%. I decided to upgrade almost 3 months ago to take advantage of the online booking and back office since I do not have a office in my salon. I was charged $60 for my original plan in addition to upgraded charge 2 days later. I have yet to be credited that over charge. As stated before the reports have never been correct and I am unable to access anything from home. Basically I am paying extra for online booking, which is not worth the extra. I have found the tech support is very inconsiderate of your business needs and grossly underestimates how long things will take, causing the inability to open and make sales during business hours. I have only dealt with one sales person and anytime I have had a billing concern; he states that he cannot do anything. He has to run it by the owner. Without management or the ability to take care of the customer on their own, this has created the current scenario: over charges, extra charges and under performance. ----- ### "Worst software ever" — 1.0/5 > **Robert** | *4 de febrero de 2023* | Hospital y atención sanitaria | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The only pro is, as other reviews have said, is that the service team is friendly and responsive. > > **Puntos en contra**: I am a CPA with exposure to a wide range of software across industries- and this is by far the worst software I have ever dealt with. As I said, the service team is great. The problem is that I literally have to call them every single day, most days more than once and usually with the same problems. At their recommendation, I have replaced our computed and every wire and piece of equipment. Each day, it is some other reason that the software is failing. I'll tell you the real reason- the software stinks. > > Failures of this software have adversely impacted our business. I would never recommend this package to my worst enemy. ----- ### "Stay away\! Shady Business Practices" — 1.0/5 > **Andrew** | *14 de diciembre de 2016* | Ropa y moda | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: non > > **Puntos en contra**: everythign > > This is a very shady business. They will promise you the world to start and then hold your business hostage later on. They will do everything they can to force you into buying any add-on's from them and force you into using their monthly tech support. Do yourself a favor and stay far away\! ## Enlaces - [Ver en Capterra](https://www.capterra.pe/software/98828/tantrack) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Datos estructurados