SuperSaaS

SuperSaaS

Por SuperSaaS

¿Quién usa SuperSaaS?

SuperSaaS funciona mejor para pequeñas y medianas empresas e individuos, incluidos (entre otros) eventos, acondicionamiento físico, educación, salón de belleza, cuidado de mascotas, terapeutas, contratación, excursiones, salones de belleza, clases de yoga, etc.

¿Qué es SuperSaaS?

Obtén un asistente personal gratuito para administrar tu agenda mejor que nadie. Con SuperSaaS a tu lado, no perderás el tiempo en enviar y recibir correos electrónicos. Permanece disponible para tus clientes en horario ininterrumpido, envía recordatorios automáticos por SMS/correo electrónico, crea listas de espera, formularios personalizados, acepta pagos en línea y sistemas de crédito, sincroniza el calendario de Google, personaliza el diseño para que coincida con tu marca, intégralo en tu sitio web, diseña tus propias promociones, controla el acceso, establece reglas de precios y más. Disponible en más de 30 idiomas. Regístrate para obtener una prueba gratis.

Información sobre SuperSaaS

SuperSaaS

http://www.supersaas.com

Fundada en 2006

Resumen de precios de SuperSaaS

SuperSaaS está disponible a partir de USD 8.00/mes. SuperSaaS dispone de una una versión gratuita y ofrece una prueba gratis. Consulta más información sobre precios de SuperSaaS a continuación.

Precio inicial

USD 8.00/mes

Versión gratuita

Prueba gratis

Implementación

En la nube, SaaS, web

Formación

Documentación

Asistencia

Horas laborables

En línea

Funciones de SuperSaaS

Herramientas de planificación
Alertas y notificaciones
Gestión de reserva de habitaciones
Planificación de instalaciones
Planificación de personal
Programación a tiempo real
Programación automatizada
Programación de citas
Programación de cursos
Programación de grupos
Programación de recursos
Varias ubicaciones
Acceso móvil
Base de datos de clientes
Citas recurrentes
Gestión de reserva de habitaciones
Pagos en línea
Programación automatizada
Programación de grupos
Recordatorios de citas
Reserva en línea
Sincronización de calendario
Varias ubicaciones

Reseñas de SuperSaaS

Mostrando 5 de 252 reseñas

En general
4.6/5
Facilidad de uso
4.4/5
Atención al cliente
4.7/5
Funcionalidades
4.4/5
Relación calidad-precio
4.7/5
Andre Y.
President
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 21/5/2019

"Reliable, Fast, Easy to Update"

Comentarios: We use this to facilitate over 50 group classes per week with hundreds of bookings per week. For the most part, this entire process in our business is automated, giving us clients a lot of self service control over their bookings without much labour cost for our business.

Puntos a favor: It's flexible for building out our group class schedules, meeting a variety of our needs. It's flexibility is what makes it so valuable.

Contras: The UI needs an update, there are small UI issues here and there that cause confusion with our end users (clients booking us). The biggest example is, the End Time of appointments are often visually stronger than the Start Time, and we've had a certain % of people come to appointments at the End Time because of it.

Respuesta de proveedores

por SuperSaaS el 22/5/2019

Hi Andre,

Thank you for taking out the time to share your kind review and feedback. We're glad you're having a great SuperSaaS experience.

In order to avoid the confusion with the start time and end time, you can easily customize your email reminders to clearly state the start time. Here's a helpful blog post you can read to set it up: https://blog.supersaas.com/personalizing_your_emails_with_3_useful_hacks

Please feel free to reach out to our customer support team in case of any questions and we will be happy to help you.

Kind Regards

Sneha Mittal

Customer Support Team

  • Fuente de la reseña 
  • Publicado el 21/5/2019
Jennelle W.
CEO
Entretenimiento, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 3/8/2019

"Great for managing gigs "

Comentarios: Overall, we are super happy to be using this program! It meets our needs very well!

Puntos a favor: This program is really easy to use! I use it to keep track of all of my music gigs. It’s great because it helps all of the members of my band stay organized and be able to easily track our upcoming performances. We’ve been really happy with this scheduling system and are happy to stay with it in the future.

Contras: It would be nice if there was a way to track repeat clients who book us for multiple gigs. This may be a feature that we just haven’t discovered yet. So, if that’s the case it would be great to have customer on-boarding to make sure we’re using the software to it’s full capabilities.

Respuesta de proveedores

por SuperSaaS el 16/9/2019

Hi Jenelle, Thank you for recommending SuperSaaS it's great to read your appreciation for our software.
It is possible to track future repeat customers with our employee management tool. You can check our support page for more information. Or just email us, and we'll reply as soon as possible. Best of luck with all future gigs! Team SuperSaaS

  • Fuente de la reseña 
  • Publicado el 3/8/2019
Zindzi J.
Center Coordinator
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 3/3/2020

"Outstanding Customer Service, Versatile Interface"

Comentarios: It has been quite a learning experience as I am not very tech savvy. However, [SENSITIVE CONTENT HIDDEN] (specifically) has been a lifesaver and very patient with helping me create the schedule our wellness center needs most.

Puntos a favor: I love the variety offered with SuperSaas. It suits a wide array of needs for businesses and professionals.

Contras: Finding the instructions to do more nuanced customizations isn't as intuitive as I'd like, so I end up using customer service for help finding the correct links. Also, videos are WAY more helpful for me than reading the text.

  • Fuente de la reseña 
  • Publicado el 3/3/2020
David G.
Developer / reseller
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    3/5
  • Facilidad de uso
    2/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    3/10
  • Fuente de la reseña 
  • Publicado el 8/7/2017

"BEST feature set... WORST frontend for customers"

Comentarios: As I reseller, the main benefit was the unique white label programme, which would allow me to offer the impressive set of features to my large client base.

Puntos a favor: The feature set is just second to none. I cannot think about more than 2 or 3 scheduling features (out of hundreds) possibly missing on SuperSaaS. Price is very reasonable, support is fast and, if you are a developer or reseller (as myself), they offer a very good partnership programme, including a unique white label system.

Contras: All that power is useless if arranging an appointment is a slow, difficult and finally frustrating experience for the user. The oh-so-2000s interface is the typical mess made by programmers, reviewed by programmers and (only) enjoyed by programmers, when current, regular customers demand speed and SIMPLICITY above all. Couldn't SuperSaaS hire an interface designer too, for goodness sake? If you have implemented any recently developed SaaS scheduling solution (say SimpleBook.me, for example), SuperSaaS usability is just light years behind. The responsive mobile interface (the only one most customers will ever use) is even worse. Just try a regular, basic operation as adjusting the hour of your appointment on an Android device. Customers have to TYPE the hour... but only when the unusable and redundant minicalendar for the date does not obstruct the hour field... Or try figuring out the mess out of the availability calendar. Too crazy for you? Do you prefer to switch to desktop view? Well don't click on the link, as the desktop interface it's completely unusable on mobile devices, and there's no way to switch back to mobile view unless you delete the cookies. No doubt why several clients have dismissed by SuperSaas-based prototype scheduling platform. The backend interface suffers from similar problems, but at least only admins can see them.
I hope SuperSaas revamps the interface in the near future. I would be their main advocate then!

Respuesta de proveedores

por SuperSaaS el 8/7/2017

SuperSaaS offer a plethora of options to tweak the end-user interface. Depending on the settings, end-users can make an appointment with a single click. But it is indeed possible to configure the system to ask them to manually type the time, and click through multiple forms. Whether that's a good idea is entirely in the hands of the person setting it up.

We are continually improving the system and we are also working on an updated interface that aims to address the concerns. However, the outdated look can partly be blamed on the fact that SuperSaaS will work on every browser, even very old ones. You don't want to lose business because your customer does not have the latest model phone and your shiny modern widget fails to load on his old device.

  • Fuente de la reseña 
  • Publicado el 8/7/2017
Jeffrey E.
Logistics Manager
Comercio mayorista, 201-500 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 14/5/2019

"I've already testes most Appointment schedulers like SuperSaaS vs. all the rest! This is it to use!"

Comentarios: Scheduling of Trucks to pick up loads on specific dates and time zones they are hauling across all states in the lower 48!!!

Puntos a favor: I had a team of paid experts to compare and contrast the many options available at our choosing out there for our companies' needs! We also included, customizing our own scheduler by hiring an I.T. crew to build exactly what we would want it to have! While working on many aspects, options out there, the marketing team came across SuperSaaS! They vetted it out, began using it in a beta style testing format without myself or my team involved. Finally, after many options we had to choose from they pitched us SuperSaaS! By far, it has blown me away on how nicely it works and is so easy to use! I would highly recommend this to anyone wishing to have a simplified version of scheduling or appointments taken care of on the web using SuperSaaS! So inexpensive too!!! It's truly a win, win!

Contras: Honestly, not much to say in regard to things we didn't like about it!

  • Fuente de la reseña 
  • Publicado el 14/5/2019