---
description: ¿Qué piensan los usuarios de Userflow? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Userflow gracias a Capterra Perú.
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title: Userflow - Opiniones, precios y características - Capterra Perú 2026
---

Breadcrumb: [Inicio](/) > [Software para adopción digital](/directory/31638/digital-adoption-platform/software) > [Userflow](/software/219928/userflow)

# Userflow

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> Una manera rápida de agilizar la incorporación de usuarios. Convierte más clientes y aumenta la retención.
> 
> Veredicto: 14 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Userflow?

Empresas SaaS.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.8/5** | 14 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.7/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funciones | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Userflow

## Contexto comercial

- **Precio inicial**: USD 300.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más

## Funciones

- A/B Testing
- Alertas y notificaciones
- Análisis del embudo
- Análisis visual
- Arrastrar y soltar
- Chat en vivo
- Creación de contenidos
- Creación de informes y estadísticas
- Creación de informes/análisis
- Encuestas y comentarios
- Formación en la aplicación
- Gestión de comentarios
- Gestión de flujos de trabajo
- Gestión de integraciones
- Gestión de la comunicación
- Gestión de lanzamiento
- Gestión de tareas
- Guía contextual
- Herramientas de autoservicio
- Herramientas de colaboración
- Modelado visual
- Métricas de rendimiento
- Onboarding del usuario
- Panel de actividades
- Portal de autoservicio
- Preguntas personalizables
- Segmentación de clientes
- Segmentación por público
- Seguimiento de actividades
- Seguimiento de conversión
- Seguimiento de la participación
- Third-Party Integrations
- Trayectoria del usuario
- Varios idiomas

## Integraciones (en total: 10)

- Amplitude
- Heap
- HubSpot CRM
- Intercom
- LogRocket
- Mixpanel
- RudderStack
- Segment
- Zapier
- Zendesk Suite

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia 24/7
- Chat

## Categoría

- [Software para adopción digital](https://www.capterra.pe/directory/31638/digital-adoption-platform/software)

## Categorías relacionadas

- [Software para adopción digital](https://www.capterra.pe/directory/31638/digital-adoption-platform/software)
- [Software para plataformas sin código](https://www.capterra.pe/directory/32095/no-code-platform/software)
- [Herramientas de mapeo del recorrido del cliente](https://www.capterra.pe/directory/31537/customer-journey-mapping-tools/software)
- [Herramientas de analítica móvil](https://www.capterra.pe/directory/30936/mobile-analytics/software)
- [Software de compromiso del cliente](https://www.capterra.pe/directory/30906/customer-engagement/software)

## Alternativas

1. [Connecteam](https://www.capterra.pe/software/153140/connecteam) — 4.6/5 (5120 reviews)
2. [Deel](https://www.capterra.pe/software/205015/deel) — 4.9/5 (4268 reviews)
3. [Paycor](https://www.capterra.pe/software/133745/paycor-perform) — 4.3/5 (3035 reviews)
4. [Asana](https://www.capterra.pe/software/120550/asana-pm) — 4.5/5 (13555 reviews)
5. [Pendo](https://www.capterra.pe/software/151951/pendo-platform) — 4.5/5 (238 reviews)

## Opiniones

### "Better than some of more popular brand" — 4.0/5

> **Halimatun** | *16 de noviembre de 2021* | Contabilidad | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I have tried multiple survey form builder that can create a survey form easily and has many way to distribute the survey easily, and this software is on top for all my requirement.
> 
> **Puntos en contra**: The free or trial version lacks of the feature that are offered in the premium version. There is no way for new user to test the full version of the software before subscribing to the premium version. This is wrong and they should fix it.

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### "It quickens the rate at which we can release top-notch research related training material." — 5.0/5

> **Atour** | *4 de noviembre de 2022* | Investigación | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: This software is wonderful and quite intuitive, in my experience as an analyst. In order to create a top-notch customer experience, the new enhancements to the Userflow platform consolidate and link much-needed capabilities.The user interface is quite nice. Within a week, we were able to create and publish 10+ flows. It's simple and shrewd to establish connections with your goods.
> 
> **Puntos en contra**: Lack of integrations with essential programs like Salesforce also hinders the organization's reporting and visibility.The application does give us the option to group our flows based on labels, which is sufficient for the majority of situations.
> 
> When assistance is required, their support is very helpful and quick to respond.

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### "Give it an A" — 4.0/5

> **Keith** | *15 de junio de 2025* | Hardware informático | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: I love the ease of installation.  It is also easy to use with good drop downs.  I  would recommend to other small businesses.
> 
> **Puntos en contra**: The cost is a bit high for smaller businesses.  Customer Service can be a tad slow on occasions.  Thats it.
> 
> It was a great experience.  Easy to install good navigation and haven't noticed any lag as i have with others.

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### "Easy to use but powerful onboarding software" — 5.0/5

> **David** | *14 de mayo de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The software is FAR more advance than anything else I have tried. The best part is, it's very user friendly to setup complex user flows. If you need help, the customer support is also fantastic. Compared to Intercom's product tour feature, this absolutely blows it away.
> 
> **Puntos en contra**: The software I would not say is cheap, especially for a bootstrapped company - but there is nothing out there that is cheaper. However, user onboarding is absolutely vital to any software company and there is nothing that is more powerful or as cheap as Userflow.
> 
> Very happy customer, will continue to use the product as we grow and would definitely recommend it to others.

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### "Finally, a user onboarding SaaS that don't suck" — 5.0/5

> **Quentin** | *12 de abril de 2021* | Internet | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The product is extremely powerful. It's the only one I've found that can handle complex UIs so smoothly. Their in-house CSS selectors technology is exactly what you need to not push IDs everywhere in your app.
> 
> **Puntos en contra**: The Segment integration is not native. Except that, it's perfect.
> 
> We completely revamped our user onboarding with Userflow, treating as if it was part of our product by even merging it with some buttons/links in our app. We'll also definitely use it for NPS surveys. Highly recommend this tool.

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## Enlaces

- [Ver en Capterra](https://www.capterra.pe/software/219928/userflow)

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