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¿Qué es CommPeak VoIP Service?

Conexión de calidad prémium para llamadas desde cualquier lugar del mundo. 10 PoP (puntos de presencia, por sus siglas en inglés) en todo el mundo, conexión a través de proveedores locales y asistencia 24/7. Números DID (marcación interna directa, por sus siglas en inglés) para contar con presencia local en cualquier lugar. El ancho de banda ajustable para equipos de cualquier tamaño hace que la calidad de la voz siga siendo alta aunque se lleven a cabo múltiples llamadas simultáneas. La transparente facturación por segundo facilita la planificación de presupuestos hasta el más mínimo detalle, el ahorro en llamadas internacionales y la llegada a públicos más amplios. Ofertas especiales para tráfico de voz elevado.

¿Quién usa CommPeak VoIP Service?

Proveedores de servicios y comercios minoristas con centros de contacto de gran volumen. Empresas internacionales de todos los tamaños con diversos destinos de llamadas, ya sea una empresa minorista o un gigante de TI.

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CommPeak VoIP Service

CommPeak VoIP Service

4.7 (57)
No se han encontrado precios
Versión gratuita
Prueba gratuita
32
No se han encontrado integraciones
4.8 (57)
4.5 (57)
4.6 (57)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
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24
5
4.4 (8)
4.1 (8)
3.9 (8)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opinones de CommPeak VoIP Service

Evaluación media

En general
4.7
Facilidad de uso
4.8
Atención al cliente
4.6
Funcionalidades
4.6
Relación calidad-precio
4.5

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
74%
4
26%
Zyra Joy
Zyra Joy
CSR en Filipinas
Usuario de Linkedin verificado
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Reliable and User Friendly

5.0 el año pasado

Puntos a favor:

The technology provided meets or surpasses call quality criteria, displaying an amazing level of clarity and dependability during contact sessions. The tool's dependability provides constant and flawless communication, which results in better user experiences. Furthermore, the tool provides a variety of customized pricing options, allowing customers to select plans that meet their individual needs and budgetary constraints. Furthermore, the tool's customer service team is well-known for being responsive and helpful. They are proactive in resolving client concerns, challenges, and technological issues, resulting in high user satisfaction. Their rapid aid and support add to a great overall user experience, further cementing the tool's reputation as a dependable and user-centric communication solution.

Contras:

Certain parts of customer service help need to be improved, most notably boosting responsiveness and accountability in interactions with users. It is widely understood that proactive actions must be taken in order to respond to consumer inquiries, complaints, and difficulties in a more timely and responsible manner. The goal is to foster a culture of trust and dependability by actively engaging users and keeping open lines of communication. Customers would obtain the necessary assistance and support in a timely manner, ensuring their requirements are addressed with attentiveness and a sense of responsibility, resulting in a more pleasant and gratifying user experience.

Ziya
Advanced Systems Engineer en Bélgica
Fabricación de productos eléctricos/electrónicos, 10,000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Optimize Communication with CommPeak VoIP Service

4.0 hace 2 años

Comentarios: CommPeak VoIP Service has been valuable for optimizing communication, although some features could use improvement.

Puntos a favor:

CommPeak VoIP Service offers excellent call quality, reliability, and flexible pricing options. The customer support team is also responsive and helpful.

Contras:

The user interface could be more intuitive.

abode
IT en Israel
Servicios financieros, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

ava

4.0 hace 2 años

Puntos a favor:

Sometimes there is something urgent.You feel like you have someone to talk to, but that doesn't always happen!The response of the support, and the flexibility and understanding that we have requested,

Contras:

All kinds of new systems transfer the responsibility more and more to the customer over time,And this allows the customer to spend almost an entire day with Compic's systems and not have time to do other things,And also the matter of recurring issues,Let's say it was fixed today, after a few days, it happens again,

Kally
Operations Manager en EE. UU.
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Reliable and quality voice services at an a fraction of cost we spent before

5.0 hace 12 meses

Puntos a favor:

Our overall utility cost has reduced significantly

Contras:

I have no dislike on the product, it has been a smooth journey

Maximiliano
Maximiliano
Salesman en Argentina
Usuario de Linkedin verificado
Comercio minorista, 1,001-5,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

From Chaos to Clarity: How CommPeak Optimized My Communication Strategy

4.0 hace 2 años

Comentarios: One of the biggest benefits of using CommPeak has been the contact management system. With a large and growing list of contacts, it can be challenging to keep track of everyone and ensure that I'm communicating with the right people at the right times. But CommPeak's system makes it easy to organize my contacts and see their availability, which has allowed me to be more efficient and effective in my communication strategy.In addition, CommPeak's analytics and reporting features have been invaluable in helping me to optimize my communication strategy. By tracking and analyzing my call data, I've been able to see what's working and what's not, and make changes where necessary. This has resulted in stronger relationships with my clients and colleagues, and has had a positive impact on my business overall.

Puntos a favor:

I've had a really positive experience with this platform. What I love the most about it is the ease of use. The platform is incredibly intuitive and user-friendly, which makes it a breeze to navigate through. Also, the call quality is really impressive. I've never had any issues with dropped calls or lagging, even when I'm talking to someone on the other side of the world. It's a huge relief to know that I can rely on CommPeak to keep me connected with my clients and colleagues, no matter where they are.In terms of specific functions that I find most helpful, I would say that the analytics and reporting features are top-notch. Being able to track and analyze my call data has been incredibly helpful in optimizing my communication strategy and making sure that I'm meeting my goals. The ability to easily manage my contacts and see their availability is also a huge plus. It's made scheduling meetings and keeping track of important conversations so much easier.

Contras:

One area where I think CommPeak could improve is with its customer support. While the support team is generally helpful and responsive, there have been a couple of instances where I've had to wait longer than I would have liked for a response or resolution to a problem. It would be great if they could improve their response time and ensure that all support requests are handled quickly and efficiently.

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