--- description: ¿Qué piensan los usuarios de Lusha? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Lusha gracias a Capterra Perú. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lusha - Opiniones, precios y características - Capterra Perú 2026 --- Breadcrumb: [Inicio](/) > [Software de compromiso del cliente](/directory/30906/customer-engagement/software) > [Lusha](/software/198383/lusha) # Lusha Canonical: https://www.capterra.pe/software/198383/lusha Página: 1 de 17\ Siguiente: [Página siguiente](https://www.capterra.pe/software/198383/lusha?page=2) > La solución de inteligencia de clientes potenciales Lusha ofrece llamadas directas, números de teléfono y correos electrónicos precisos para acelerar las ventas, pero con menos esfuerzo. > > Veredicto: 398 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Lusha? Lusha ayuda a los equipos y profesionales de desarrollo comercial, ventas y recursos humanos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.0/5** | 398 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.7/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Lusha - **Constitución**: 2016 ## Contexto comercial - **Precio inicial**: USD 0.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - API - Alertas y notificaciones - Análisis predictivo - Análisis visual - Base de datos de clientes - Base de datos de contactos - Búsqueda/filtro - CRM - CRM Integration - Campos personalizables - Captura de clientes potenciales - Comunicación multicanal - Contactos compartidos - Creación de informes y estadísticas - Creación de informes/análisis - Datos de intención - Distribución de clientes potenciales - Enriquecimiento de datos - Generación de clientes potenciales - Generación de leads B2B - Gestión de actividad de ventas - Gestión de campañas - Gestión de clientes potenciales - Gestión de contactos - Gestión de correo electrónico - Gestión de flujos de trabajo - Gestión de listas de llamada - Gestión del pipeline - Gestión del pipeline de ventas - Gestión del rendimiento - Grabación de llamadas - Herramientas de colaboración - IA y aprendizaje automático - Identificación de cuenta de destino - Importación y exportación de datos - Inteligencia conversacional - Lead Scoring - Métricas de rendimiento - Notificaciones de clientes potenciales - Panel de actividades - Panel de comunicaciones - Perfiles de clientes - Personalización - Priorización - Páginas de aterrizaje y formularios web - Resumen y publicación de datos - Segmentación - Segmentación de clientes - Segmentación de clientes potenciales - Seguimiento de la participación … y 6 características más ## Integraciones (en total: 30) - Albato - Bullhorn ATS & CRM - Chili Piper - Claude - Clay - Clay - Gmail - HubSpot CRM - Make - Microsoft Outlook - Nooks - Outlook Email Extractor - Outreach - Outreach Navigator - Pipedream … y 15 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de compromiso del cliente](https://www.capterra.pe/directory/30906/customer-engagement/software) ## Categorías relacionadas - [Software de compromiso del cliente](https://www.capterra.pe/directory/30906/customer-engagement/software) - [Software para la interacción de ventas](https://www.capterra.pe/directory/32195/sales-engagement-platform/software) - [Herramientas de generación de leads](https://www.capterra.pe/directory/30963/lead-generation/software) - [Sistemas automatizados de ventas](https://www.capterra.pe/directory/12/sales-force-automation/software) - [Software de gestión de contactos](https://www.capterra.pe/directory/30016/contact-management/software) ## Alternativas 1. [ActiveCampaign](https://www.capterra.pe/software/79367/activecampaign) — 4.6/5 (2561 reviews) 2. [Cognism](https://www.capterra.pe/software/169083/cognism) — 4.7/5 (256 reviews) 3. [HubSpot Marketing Hub](https://www.capterra.pe/software/171840/hubspot-marketing) — 4.5/5 (6231 reviews) 4. [Lead Forensics](https://www.capterra.pe/software/156889/lead-forensics) — 4.5/5 (250 reviews) 5. [Pipedrive](https://www.capterra.pe/software/132666/pipedrive) — 4.5/5 (3054 reviews) ## Opiniones ### "Lusha: Strong Features, Lacking Support" — 5.0/5 > **Nurudeen** | *17 de abril de 2026* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Lusha's LinkedIn integration is a highlight, the Chrome extension captures leads directly from profiles, making it a smooth and efficient addition to any sales process. The data extraction is solid too, often returning multiple phone numbers per contact. On price side, the subscription pricing is fairly reasonable compared to similar tools, making it accessible for teams of different sizes without breaking the budget. Overall, it strikes a decent balance between functionality and cost. > > **Puntos en contra**: The biggest disappointment with Lusha has been the customer support. After reaching out via email regarding an account issue, I received no response, which is frustrating, especially when you're relying on the tool for active prospecting. For a paid service, that level of unresponsiveness is simply not acceptable. Beyond support, there are occasional bugs and issues that disrupt the experience, sometimes the extension fails to load data correctly or returns incomplete results, which wastes credits and slows down the sales process. These reliability hiccups, combined with the lack of support to escalate them to, make the overall experience feel lacking. > > Overall, my experience with Lusha has been a mixed one. The tool delivers where it matters most, the LinkedIn integration is seamless, data extraction is reliable, and the subscription pricing is considerate enough to justify the investment for sales teams. The security is also top notch, giving you confidence that your data and account information are well protected. However, the occasional bugs and the complete lack of customer support response leave a lot to be desired. For a tool with this much potential, addressing those gaps would make it a much more well-rounded solution. ----- ### "Lusha- Verify, and Trust, your data for outbound" — 4.0/5 > **Nolan** | *27 de mayo de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Lusha provides a low cost, easy to use and modern Outreach and Prospecting Platform for Sales Teams and Individuals to use. So far, I've been confident in utilizing their data around numbers, names, emails and company organization and it quickly can help cut through confusion. I trust it to be more updated than some of it's competitors in this space from first hand experience. > > **Puntos en contra**: Some of the newer features seem reactionary to the industry trends. These would be things likes Hot Intent and Enrich seem to be driven by the current AI buzz, and have yet to really feel as substantive as some of their core features like Search and Recommendations, which are core functions. It's not a huge detractor, and I appreciate new features but spending more time on ensuring the data is 100% accurate would be better, in my opinion. > > Overall, Lusha started out as a test but has become a daily staple for myself and our team in terms of outreach, and contact management. Using both the contact and company features, we are able to create a fine tuned campaign and pull contact information directly from Lusha into our outreach program. We've recently began to use the Lusha Outreach Sequence Settings in Engage and the customization is awesome. I also love that Lusha allows flexibility in the pricing and customization for Enterprise Plans, which is appreciated for smaller organizations who need to dial in usage across users. ----- ### "AVOID MAKING AN EXPENSIVE MISTAKE\!\!\!" — 1.0/5 > **Marko** | *22 de julio de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Nothing. It is supposed to do a very simple job, which is to provide contact details for the accounts we are prospecting into, and the data is either inaccurate or not there at all. > > **Puntos en contra**: We have been with Lusha for 7 months now, and the overall conclusion is that the emails and phone/mobile numbers they provide are grossly false to what was initially presented and promised. Claim from Lusha is that they provide 80% accuracy of their phone/mobile number data, which, on one hand, is true. HOWEVER, their coverage of data is 10% which is just horrible for the price tag it comes with. Meaning out of 100 people, they will have contact details for 10, and 8 will be accurate. SO 8/100\!\! But they won't tell you this. We had multiple meetings with their data team and their Customer Success Manager to try to find a solution where we requested that they deliver on their promises, but all that we got was no direct answers and parroted: "Lusha is continuously striving to improve the data it provides, and our accuracy is 80% which is the industry standard." And when I point out that the coverage is 10% so their accuracy doesn't mean much, we just get blank stares and a silent meeting. Lusha claims to update their database every quarter and have verified contact information, but let me give you a couple of examples of my experience with it so far: - Called a number provided by Lusha, somebody picked up and said that the person I'm looking for left the company 15 years ago, and their phone number was taken over by somebody else. Therefore, they left the old number next to this prospect for over 15 years. - Called a number provided by Lusha, and a wife of that person picked up, saying this is her private number and not her husband's work number. - Called a number provided by Lusha, somebody picked up and said that the person I was trying to reach has not been using this number for the past 8 years. - Countless times, person picked up said that yes, this is their first and last name, but they do not work in the company I was trying to reach, therefore it's the wrong person. Then imagine the frustration when you barely get 10 numbers out of 100 to find out that they are wrong or inactive. Their email coverage is about 50% with the same accuracy of 80% so expect 40/100 people to have correct emails. ----- ### "A contender that needs to improve itself" — 2.0/5 > **Jerguz** | *25 de marzo de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Lusha has a great funtion to search for titles/rolls in companies and select the type of company and vertical you need > > **Puntos en contra**: Data is outdated, extracting the list is tedious at best and the cost for the data i higher than most I have used before > > I feel that they have old data, its more costly and extraction of data needs to be improved so that you can extract more than 25 contact at a time ----- ### "Excellent tool for contact information lookup\!" — 5.0/5 > **Himaanshu** | *13 de marzo de 2025* | Marketing y publicidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It is very helpful for finding prospects email addresses and phone numbers. > > **Puntos en contra**: The price is bit high, and also the contact details are not completely accurate. > > Overall, it's a good experience using it, but data accuracy needs to be improved, and price should be user friendly ----- Página: 1 de 17\ Siguiente: [Página siguiente](https://www.capterra.pe/software/198383/lusha?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.pe/software/198383/lusha) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados