--- description: ¿Qué piensan los usuarios de Passportal? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Passportal gracias a Capterra Perú. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Passportal - Opiniones, precios y características - Capterra Perú 2026 --- Breadcrumb: [Inicio](/) > [Sistemas de seguridad informática](/directory/10005/computer-security/software) > [Passportal](/software/187345/passportal) # Passportal Canonical: https://www.capterra.pe/software/187345/passportal Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.pe/software/187345/passportal?page=2) > Protección de contraseñas cifrada, integrada, automatizada y basa en la nube para almacenar, administrar y recuperar las credenciales y el conocimiento sobre los clientes. > > Veredicto: 89 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Passportal? Ideal para MSP y/o equipos de servicios de TI internos que necesitan documentación de TI y seguridad de contraseñas simple y fácil de usar en la nube en entornos de TI de gestión conjunta. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 89 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: N-able ## Contexto comercial - **Precio inicial**: USD 18.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Antigua y Barbuda, Argentina, Australia, Austria, Bahamas, Barbados, Brasil, Bélgica, Canadá, Chequia, Costa Rica, Dinamarca, Dominica, España, Estados Unidos, Estonia, Finlandia, Francia, Groenlandia y 21 más ## Funciones - Acceso móvil - Alertas y notificaciones - Autenticación - Autenticación de dos factores - Autenticación multifactor - Automatización proceso/flujo de trabajo - Certificación de acceso - Control de acceso - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de informes/análisis - Directorio unificado - Generador de contraseñas - Gestión de acceso - Gestión de contraseñas - Gestión de credenciales - Gestión de cuentas privilegiadas - Gestión de documentación - Gestión de la conformidad - Gestión de usuarios - Portal de autoservicio - Seguridad de aplicaciones - Sincronización de contraseñas - Software de seguridad de red - Solicitud de acceso de autoservicio ## Integraciones (en total: 11) - Autotask PSA - ConnectWise Automate - ConnectWise Cybersecurity Management - ConnectWise PSA - Kaseya BMS - Kaseya VSA - Liongard - N-central - N-sight RMM - NinjaOne - ScreenConnect ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Sistemas de seguridad informática](https://www.capterra.pe/directory/10005/computer-security/software) ## Categorías relacionadas - [Sistemas de seguridad informática](https://www.capterra.pe/directory/10005/computer-security/software) - [Software para la gestión de identidad y acceso](https://www.capterra.pe/directory/30777/identity-management/software) - [Software para administrar contraseñas](https://www.capterra.pe/directory/30923/password-management/software) - [Software para restablecer contraseña de autoservicio (SSPR)](https://www.capterra.pe/directory/32936/self-service-password-reset-%28sspr%29/software) - [Software PAM](https://www.capterra.pe/directory/31238/privileged-access-management/software) ## Alternativas 1. 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[Conecta Suite](https://www.capterra.pe/software/1030972/conecta-suite) — 4.9/5 (47 reviews) ## Opiniones ### "Passportal Ocular +Docs is helping us prevent brain drain" — 4.0/5 > **Kelly Speers** | *25 de setiembre de 2019* | Seguridad informática y de redes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: How easy we keep records of our client's setup and secure their credentials. > > **Puntos en contra**: there is a bit of a learning curve but support is helpful getting over the humps. > > our documentation and password management are kept up to date allowing our contractors as well as the outsourced teams to know what we have in place. ----- ### "Has potential but not there yet" — 4.0/5 > **Usuario verificado** | *25 de julio de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: The mobile app to see passwords while on the field. +1 for MFA support. Ability to request access to passwords for L1 techs and they can be assigned permanently or temporarily. The is no report about this, thought. > > **Puntos en contra**: It is supper slow. To get one password you have to navigate through folders and it takes 3-5 second to load a page. The search engine should default to current customer and keep that setting until its changed. It should remember your last folder, etc. All the documentation part is still not mature as rivals like IT Glue: - Default templates don't have the fields we need, and if we modify them, we can not link them from passwords anymore. There is no way to go back. - Domains don't allow to enter custom DNS records, and they don't have snapshots; so if somebody changes your DNS zone, there is not way to know what was there before. - There is not alerts for domain or certificates about to expire. - SOP Documents don't allow inheritable templates. You need to create the same document for each client for common procedures. - No reporting. Only for passwords. The "runbook" is just a dump of all documents/assets. The feedback option doesn't show dates, so you don't know if a feedback or a idea you are going to vote for has been there for years or days. > > We used Thycothic Secret Server for password management and SharePoint for documentation. We were looking for a tools to help improve documentation and found IT Glue first , which seems to be a mature solution, but the sales resps (specially since the product belongs to Kaseya) are jerks and they want to charge an arm and a leg besides locking you up on a contract for years. In our search, we found Passportal. It looked like IT Glue six years ago and the sales rep made a ton of promises about the development team working on "tons" of new features". The password manager is good, we like the mobile app; but it is slow and the UI doesn't flow. The documentation part is not ready yet. We tried to use and it doesn't give us the "efficiency" e were looking for. We went back to SharePoint and hope that SolarWinds brings this product up to speed. ----- ### "From implementation to party of our daily rotation" — 3.0/5 > **Michael** | *20 de agosto de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Once we removed the subfolders and placed all of the passwords at the root of the clients it works just as we need it to on the web and mobile apps for quick access to users and passwords. > > **Puntos en contra**: There is an ability to create subfolders for each client but when you have a number of subfolders for all clients it breaks the search function eliminating the possibility of using the subfolders. There have been 2-3 major outages in the 8 months we have been using this application. This increases the need for constant backups which can only be done via an application run manually. Support was not aware of the ability to run the backup application from command line which has instructions in text file in the same folder as the application itself. Unfortunately you can't run a backup via command line and automate it (batch file, scheduled task, etc.) with 2-factor authentication enabled (which we HAVE to have enabled) so you would have to run the backups manually. If there is ever an update to a password between backups and there is an outage then the staff does not have access to the updated password until the service is restored. > > The subfolder/search issue gave a bad first impression for myself and my staff of the product. The inability to automate the backup with 2FA is a major issue. ----- ### "Zero Complaints" — 5.0/5 > **Jason** | *25 de julio de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Highly intuitive interface, easy browser integration, plenty of options to customize data entered into the system, data is connected quickly to other relevant data to navigate client documentation quickly, password management has been spot on with little to no issues. Recently learned I can integrate it with customer AD networks and manage account resets from within my own system\! > > **Puntos en contra**: As of yet, clients cannot access their documentation we record. This is supposed to be coming in the future, however. Also waiting for documentation access in the mobile app, but I can forgive as I know progress doesn't happen overnight. > > Documentation of customer systems is a nightmare. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND secure options for small businesses like ours. PassportalMSP has solved all of these issues in one go. We are now migrating all of our documentation into Passportal with ease and it's actually USEFUL to keep up and running as we go about our day supporting clients. My sales rep has been amazing\! Highly communicative, quick to respond, ensures I've understood how the system works for when I want to start reselling password security to clients. Onboarding was a breeze. By the time I had scheduled my onboarding session, however, I had already begun utilizing the system and my customizations were as they would have recommended. A very intuitive system to use\! Pricing is spot on as well. Add to the fact I can resell to clients as part of a service bundle or otherwise, and eventually the service pays for itself. You can't go wrong with that. I highly recommend giving it a trial, if you're struggling with centralized documentation and password management\! ----- ### "Passportal has organize and streamlined my MSP" — 5.0/5 > **Kyle** | *26 de setiembre de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love many things about Passportal, but my favorite one is the 'Site' feature. Being able to securely share the entire password database with the PoC at each client is a major game-changer for my MSP. It adds visibility to the relationship. A lot of clients with outsourced I.T. feel like they are in the dark and kind of held hostage with their own environment. The Site feature bridges that gap and helps keep the client in the loop and feel like they've retained some ownership over their environment. Can't wait until the full documentation platform can be shared with the client\!\! > > **Puntos en contra**: The biggest change I would make would be the ability to edit and change what configurations are listed in the menu tree under Core Items, Trackers, Apps \& Services, \& Others. I'd like to be able to move these around, rename them, add additional, etc. > > Passportal Ocular, Docs, and Sites has really helped my MSP mature and I'm very thankful to have it\!\! ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.pe/software/187345/passportal?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.pe/software/187345/passportal) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados