--- description: ¿Qué piensan los usuarios de Groove? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Groove gracias a Capterra Perú. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Groove - Opiniones, precios y características - Capterra Perú 2026 --- Breadcrumb: [Inicio](/) > [Sistemas automatizados de ventas](/directory/12/sales-force-automation/software) > [Groove](/software/177789/groove) # Groove Canonical: https://www.capterra.pe/software/177789/groove Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.pe/software/177789/groove?page=2) > La mejor solución de automatización de ventas para usuarios de Salesforce y Gmail. Con la confianza de más de 40 000 representantes de ventas de empresas líderes como Google y Prezi. > > Veredicto: 146 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Groove? Director de ventas, SVP/RVP (vicepresidente sénior/vicepresidente regional, por sus siglas en inglés, respectivamente) de ventas, VP de ventas, director de ingresos, director de ventas, gerente de ventas, operaciones de ventas, habilitación de ventas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 146 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Groove.co - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: USD 50.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), iPhone (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Acciones activadas por evento - Alertas y notificaciones - Automatización de procesos empresariales - Base de datos de clientes - Búsqueda de clientes potenciales - CRM - Campos personalizables - Captura de clientes potenciales - Comentarios/notas - Creación de informes/análisis - Gestión de actividad de ventas - Gestión de calendarios - Gestión de campañas - Gestión de clientes - Gestión de clientes potenciales - Gestión de contactos - Gestión de correo electrónico - Gestión de equipo - Gestión de flujos de trabajo - Gestión de la comunicación - Gestión de oportunidades - Gestión de tareas - Gestión del pipeline - Gestión del pipeline de ventas - Gestión del rendimiento - Informes personalizables - Marcador automático - Marketing por correo electrónico - Métricas de rendimiento - Panel de actividades - Panel de comunicaciones - Para el sector de los seguros - Plantillas de correo electrónico - Programación de citas - Seguimiento de interacciones - Seguimiento de la participación - Third-Party Integrations ## Integraciones (en total: 9) - Gmail - Highspot - LinkedIn for Business - Microsoft Outlook - Qualified - Salesforce Sales Cloud - Seismic - Sendoso - Vidyard ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Sistemas automatizados de ventas](https://www.capterra.pe/directory/12/sales-force-automation/software) ## Categorías relacionadas - [Sistemas automatizados de ventas](https://www.capterra.pe/directory/12/sales-force-automation/software) - [Software de gestión de ventas internas](https://www.capterra.pe/directory/30680/inside-sales/software) - [Herramientas de email tracking](https://www.capterra.pe/directory/31325/email-tracking/software) - [Software CRM inmobiliario](https://www.capterra.pe/directory/30926/real-estate-crm/software) - [Software para la interacción de ventas](https://www.capterra.pe/directory/32195/sales-engagement-platform/software) ## Alternativas 1. [Mailchimp](https://www.capterra.pe/software/110228/mailchimp) — 4.5/5 (17572 reviews) 2. [Constant Contact](https://www.capterra.pe/software/31898/constant-contact) — 4.3/5 (2912 reviews) 3. [Freshsales](https://www.capterra.pe/software/155563/freshsales) — 4.5/5 (621 reviews) 4. [EngageBay CRM](https://www.capterra.pe/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Copper](https://www.capterra.pe/software/141642/copper) — 4.4/5 (622 reviews) ## Opiniones ### "Do More With Less" — 5.0/5 > **Danny** | *5 de febrero de 2019* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: With Groove, leads are automatically put into the correct lines of custom messaging that makes guiding a customer through the buyer's journey easy. Before integrating the tool, my team had an extremely difficult time juggling 150+ leads/month coming from various industries and requiring custom lines of messaging. It seemed we were always playing catch-up and never playing from ahead. Now our team can cover significantly more ground and make more sales because Groove has finally automated manual work that should have been gone years ago. > > **Puntos en contra**: I run into formatting issues with my templates that can cause major headaches. I'll spend 15 minutes touching up a flow after reviewing the analytics tab. Often times towards the end, I'll adjust one thing, like italisize a sentence, and some crazy formatting bug will ruin the whole thing and change all the spacing and formatting. And it won't let me undo it. It's difficult to describe, but basically, your formatting occasionally goes haywire all the sudden and 1 little adjustment screws up the whole thing. So then I do all the edits over from scratch... > > Significantly less manual work to manage a large pipeline of leads and opportunities. My team can focus on getting people on the phone and turning a No into a Yes while Groove takes care of all the pipeline management and messaging in the background. The integration into SalesForce and Gmail is also incredible too and we really leverage the tools like the message and link tracking to have the best timing on when we call customers. It's a great feeling to get the customer on the phone at the perfect time because we were able to see when they were engaging with our messages. ----- ### "Great Software, Salesforce Integration, Lead Engagement" — 5.0/5 > **Regina** | *2 de marzo de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like that Groove provides an optional dialer with their license package. It provides a dialer within Salesforce so that calls, texts, and emails are all integrated into Salesforce. This makes prospect management a lot easier for my user base and grants transparency for management to see the activities of their reps. > > **Puntos en contra**: Implementation was a hurdle, but it was less Groove and more my user base and general growing pains when implementing a new program to a big user base. > > I have had a great overall experience with Groove\! Their customer service is impeccable and my user base enjoys the program. ----- ### "Groove is great for small start ups" — 2.0/5 > **Haruki** | *26 de diciembre de 2024* | Software informático | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: It's great if you're looking for a cheaper sales engagement tool as it has all the basic necessities to streamline sequences for sales reps. Analytics aren't too bad and you're able to slice it by time period, teams, specific user, etc. > > **Puntos en contra**: Because it's cheaper, it definitely has its negatives in the functionality aspect as some of the integrations stop working frequently which ends up impacting seller productivity. It lacks some functionalities that other tools have, such as SalesLoft and Outreach. The biggest negative is the lack of urgency by their support team whenever we need issues resolved. It may be because they're a small team but it can take weeks for them to solve a minor issue. ----- ### "Getting Groovy with Groove" — 4.0/5 > **Tess** | *27 de mayo de 2021* | Software informático | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Groove is native to Salesforce and we love this aspect. It allows us to update information directly from Salesforce. Their Support team is great and our CSM is very responsive at answering questions. The Flows are also very practical so that makes day to day outreach easier. > > **Puntos en contra**: The implementation process was complicated and there were a lot of unknowns during setup. Groove has been pretty receptive to product feedback but they are still pretty early on in their building so you need to be ok with them not being able to do things. > > Overall it works well for our sales and customer experience teams but the ongoing maintenance and setup were tough. ----- ### "Groove is the best sales representation tool" — 4.0/5 > **Laureano** | *27 de enero de 2023* | Software informático | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Groove has allowed us to measure the interest of each potential client so that we can filter it to the area it should go through the email tracker it has. It has helped us a lot to organize the space in one place without having to resort to external software. Client organization is paramount with Groove as it also allowed us to organize conversation tracks, email templates and automate them right away. Groove as a streaming feature is amazing. We were able to efficiently and automatically send many emails, as well as forward emails so that potential customers can be aware of the original emails being sent. Groove saved us a lot of time and money by making it easy for any rep to use campaigns within Groove without having to have extensive knowledge of Groove. > > **Puntos en contra**: At first it is quite confusing to configure Groove, there is a need for tutorials or some instructions that are clear enough at the time of initial configuration. It is also necessary to automate the sending of SMS and to add a voice command to activate voice messages within the platform. > > We set up Groove to receive and send emails, integrate with Salesforce, schedule meetings and more from our sales team, CS and AM. We needed Groove to keep our trusted CRM in line with being the best team we could put together, eliminating admin time and being as accurate as possible with all our reps. Groove allowed us to save a lot of time with simple tasks and administrative tasks. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.pe/software/177789/groove?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.pe/software/177789/groove) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados