¿Qué es Speakap?

Speakap es una plataforma segura y privada galardonada que permite el compromiso con tus empleados que no son de oficina. Al compartir campañas, mejores prácticas y resultados en todas las ubicaciones , los clientes ven un aumento del 10 % en las ventas promedio desde que comenzaron a utilizar Speakap. Utilizado por más de 350 clientes en 27 países, los clientes incluyen Marriott, Suitsupply, Hudson's Bay y Kimpton Hotels. Con integraciones personalizadas, refuerza tu marca con tu propia aplicación. Con una tasa de éxito de implementación del 100 %, participa de manera más inteligente con Speakap.

¿Quién usa Speakap?

Este software sirve a organizaciones de todos los tamaños que emplean trabajadores que no son de oficina. Esto incluye comercios minoristas, servicio de alimentación, comestibles, hostelería, viajes, logística, seguros y franquicias.

Vídeo de Speakap
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Opinones de Speakap

Evaluación media

En general
4.4
Facilidad de uso
4.5
Atención al cliente
4.5
Funcionalidades
4.1
Relación calidad-precio
4.3

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
53%
4
37%
3
9%
Usuario verificado
Pilot en EE. UU.
Usuario de Linkedin verificado
Aerolíneas/aviación, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Jetsream

4.0 hace 3 años

Comentarios: Overall the application is doing well. Gets the job done well. Allows the company to be in direct contact with everyone and I think that is a great tool. I was impressed to see how many people have started to use the application already, I figured it would have taken a little bit of time for people to start using it. I hope that we start to see more and more people post things. This is a great tool for questions about literally anything pertaining to Flexjet. I am glad that we got this tool for our company.

Puntos a favor:

Great way to get all employees to connect and ask questions. It is nice that management can respond directly to the employees if they have questions. It is also fun to see everyones experience on the road. I also like that the weekly message and other "call" like updates are written out so that people can read them without having to call. Seems that the message may reach more people that way.

Contras:

As with any personalized software, there're are going to be growing pains. Some of the features on the mobile app take a little bit of getting used to. Such as trying to like a post, half the time it asks you if you want to report the post instead of actually liking the post. This is due to the sensitivity of the heart icon. There were growing pains in the beginning with posting videos, however this got resolved quickly. It takes a little bit of time to figure out where all the groups are. Experience from helping people on the road that are un familiar with social media platforms, explaining where the groups are and how to use them and how they correlate to the timeline has made some of them confused. However I think that in the long run they seem to understand it. I did find it difficult to find the specific fleet that is assigned to each pilot within Jetstream. After a little help from above we found it. It takes a bit of searching to find it.

Paul
Head of IT, Business and Organisation Architecture en RU
Hospital y atención sanitaria, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Speakap Usage and Implementation Review

4.0 hace 3 años

Comentarios: The app has been a great way to improve engagement across organisational boundaries, and provide another channel to communicate easily and quickly with remote workers. The support we have had from the team during our testing, implementation and launch has been great and always get a quick response to our questions and issues.

Puntos a favor:

This software is easy to use and has good features to be able to set-up structures in line with our organisation hierarchy, and specialist groups for specific content types. The employee set-up process is easy and easy to post news items and on the timeline. There are features for private messaging which is really useful. The company specific branding has been key to the launch and ongoing engagement with the app.

Contras:

It would be good to be able to see statistics and analytics in Real Time

Respuesta de Speakap

hace 3 años

Hi Paul, thanks for your review! We'll forward your feedback to the product team. The Statistics feature is a priority on the product roadmap, which is here if you want to check out other upcoming features (https://www.speakap.com/en/roadmap). Your review reiterates the importance of this feature, and we look forward to rolling it out.

Usuario verificado
IT Project Manager en RU
Usuario de Linkedin verificado
Hospital y atención sanitaria, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great communication app

4.0 hace 3 años

Comentarios: Support have been really quick and responsive, the rolllout and implomentation has been handled very well and we are looking forward to using Speakap everyday and driving communication in our business

Puntos a favor:

Speakap have been great working with us on the implementation and roll out of the system. A good tool to connect with remote workers. Accessible to all employees and partners but secure and controlled. Simple to use and quick to pick up. Groups help people talk about shared interests (training, tips, FAQ’s ect).

Contras:

As mentioned in other reviews the reporting is a little lacking and some features are only available on the iPhone App (this will change). Needs a bit more depth in the features (no polls or surveys for example) but im confident these will be coming to the app soon!

Respuesta de Speakap

hace 3 años

Hi there, thanks for your review! We appreciate your feedback. Our product teams are prioritizing Android feature adoption so that you'll be able to access all features on this soon. Also, you can look forward to our new Polls feature being released in the next few months!

Martijn
Martijn
Manager ICT en Países Bajos
Usuario de Linkedin verificado
Comercio minorista, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

The best alternative for complex and expensive communication platforms

5.0 hace 4 años

Puntos a favor:

The implementation is the key to success. There are alternatives, but as far as I know is Speakap is the only one who really understand the importance of a smooth implementation and onboarding. Therefor employees of Speakap are helping with the actual onboarding, the customizing of the app and helping with a strategy for content. Speakap is easy to use and the service is excellent. Not an anonymous software product but a partner who really knows their customers.

Contras:

There are just a few reporting options, it would be nice to have more insights. Furthermore, the synchronisation between our Active Directory and Speakap is not fully automated. We started wit CSV exchange, the API possibilities are not fully developed.

Usuario verificado
Cashier/seller en Austria
Usuario de Linkedin verificado
Comercio minorista, 5,001-10,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Speakap

4.0 hace 4 años

Comentarios: Speakap is really good to mantain a good comunication among the company specially in the companies with to many employees and departments. Sometimes I needed to contact a colleague and I did not have his or her number and thanks to speakap we could have contact in a safe and easy way.

Puntos a favor:

IT is very safe to use and protect your data, I also like the schedule feature that allow us to plan our working time for the whole month with the work colleagues. In addition speakap doesnt bother the user with constantly updatings and notifications.

Contras:

Sometimes The sofware crash of shows a empty screen. but It could be also a problem with my cellphone.