--- description: ¿Qué piensan los usuarios de OpenTable? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de OpenTable gracias a Capterra Perú. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpenTable - Opiniones, precios y características - Capterra Perú 2026 --- Breadcrumb: [Inicio](/) > [Sistemas de reservas](/directory/20032/reservations/software) > [OpenTable](/software/17313/opentable-for-restaurants) # OpenTable Canonical: https://www.capterra.pe/software/17313/opentable-for-restaurants Página: 1 de 54\ Siguiente: [Página siguiente](https://www.capterra.pe/software/17313/opentable-for-restaurants?page=2) > Plataforma de administración de restaurantes que ayuda a llenar las mesas, optimizar turnos, conectar con comensales y mejorar ingresos > > Veredicto: 1320 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa OpenTable? Desde joyas del vecindario hasta grupos informales y lugares con estrellas Michelin, conectamos a todo tipo de restaurantes con las personas que los mantienen ocupados ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 1320 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: OpenTable - **Constitución**: 1998 ## Contexto comercial - **Precio inicial**: USD 149.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés, italiano, japonés - **Países disponibles**: Alemania, Australia, Canadá, Emiratos Árabes Unidos, España, Estados Unidos, Francia, Irlanda, Italia, Japón, México, Países Bajos, RAE de Hong Kong (China), Reino Unido, Singapur, Tailandia, Taiwán ## Funciones - Acceso móvil - Alertas y notificaciones - Asistencia al cliente - Base de datos de clientes - CRM - Creación de informes y estadísticas - Creación de informes/análisis - Email Reminders - Facturación - Gestión de calendarios - Gestión de inventarios - Gestión de pedidos - Gestión de promociones - Gestión de recompensas - Gestión de reservas - Gestión de reservas - Gestión de tablas - Kitchen/Menu Management - Mensajería SMS - Notas de reserva - Pagos en línea - Pedidos en línea - Procesamiento de pagos - Programa de fidelización - Promoción social - Punto de venta (POS) - Recordatorios - Reserva en línea - Reservas de grupo - Seguimiento de pedidos ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Sistemas de reservas](https://www.capterra.pe/directory/20032/reservations/software) ## Categorías relacionadas - [Sistemas de reservas](https://www.capterra.pe/directory/20032/reservations/software) - [Software de fidelización de clientes](https://www.capterra.pe/directory/10031/customer-loyalty/software) - [Software para gestión de listas de espera](https://www.capterra.pe/directory/31495/waitlist/software) - [Software para restaurantes](https://www.capterra.pe/directory/20026/restaurant-management/software) - [Software de entrega de alimentos](https://www.capterra.pe/directory/30861/food-delivery/software) ## Alternativas 1. [Booqable](https://www.capterra.pe/software/138689/booqable) — 4.8/5 (1147 reviews) 2. [Mindbody](https://www.capterra.pe/software/40229/mindbody) — 4.0/5 (2990 reviews) 3. [Simphony POS](https://www.capterra.pe/software/202814/oracle-micros-simphony) — 4.2/5 (26 reviews) 4. [Acuity Scheduling](https://www.capterra.pe/software/128285/acuity-scheduling) — 4.8/5 (5745 reviews) 5. [SevenRooms](https://www.capterra.pe/software/165480/sevenrooms) — 4.4/5 (24 reviews) ## Opiniones ### "Super-easy to use" — 5.0/5 > **Lee** | *17 de junio de 2022* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This is great system to manage table bookings for a restaurant, with lots of marketing options. Once it's set up, it takes the hassle out of managing bookings and it's easy to also manually add bookings and block off tables. It's also good for CRM. And there's the option to generate reports and extract data for mailing lists. > > **Puntos en contra**: The set up can be quote tricky, but once it's done, it's super-easy to manage. > > After lots of research, it's one of the best systems out there for restaurants. And great value for money. ----- ### "The leading restaurant booking system" — 4.0/5 > **Mark** | *15 de octubre de 2025* | Restaurantes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: OpenTable is clearly the industry leader when it comes to restaurant reservation systems. It is easy to learn how to use and we can switch easily between our two restaurants within the same app. There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home. OpenTable is not the cheapest booking system but when customers book through your own network (your own website) it costs a lot less. Any staff who are permitted to make changes can have their own log in for security reasons. It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for marketing is very useful too. > > **Puntos en contra**: The cost involved when customers book through the OpenTable network. This is £2 per cover in addition to the monthly fee. > > Overall, I am very pleased with OpenTable. I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system. It is always easy to get in touch by phone with an expert from OpenTable who can explain how to do various things. ----- ### "A Trusted Tool for Restaurant Visibility and Reservations" — 5.0/5 > **Radha** | *27 de abril de 2026* | Servicios jurídicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What I liked most about OpenTable was its ease of use and wide reach. The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive consistent visibility and bookings. I also appreciated the real‑time reservation management, guest preferences tracking, and reliable integrations, which made front‑of‑house operations more efficient and improved the overall dining experience. > > **Puntos en contra**: What I liked least about OpenTable was the cost structure, particularly for reservation and cover‑based fees, which can add up quickly for busy restaurants. Additionally, there was limited flexibility around customization and branding, and restaurants often felt dependent on the platform’s ecosystem, with less control over direct customer relationships compared to other tools. While the system is reliable, some features and changes also felt restrictive unless you upgraded to higher‑tier plans. > > Overall, my experience with OpenTable was positive and reliable. It’s a well‑established platform that excels at reservation management, offering a smooth and familiar experience for both diners and restaurants. The real‑time booking system, guest management features, and broad customer reach made it an effective tool for maintaining visibility and streamlining front‑of‑house operations. That said, the cost structure and limited flexibility stood out as challenges, especially for busy restaurants or those wanting more control over branding and direct customer relationships. Despite this, OpenTable remains a dependable, industry‑standard solution that delivers consistent results, particularly for establishments prioritizing exposure and ease of use. ----- ### "Open Table Review" — 3.0/5 > **Usuario verificado** | *5 de diciembre de 2025* | Servicios para el consumidor | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: I like that you can make reservations in the app and you will get notifications of upcoming events. It will also include in your calendar > > **Puntos en contra**: Open table has very often not saved my log in info and I have had to create new log ins because I had issues gaining access to the correct passwords. ----- ### "Excellent map interface for finding nearby restaurants" — 5.0/5 > **Usuario verificado** | *10 de abril de 2026* | Petróleo y energía | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ability to gain loyalty points and redeem them for gift cards. Also the ability to easily search which restaurants have availability in a certain map area. > > **Puntos en contra**: Annoying emails asking me to write reviews. Some restaurants require credit cards just to book a reservation. ----- Página: 1 de 54\ Siguiente: [Página siguiente](https://www.capterra.pe/software/17313/opentable-for-restaurants?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.pe/software/17313/opentable-for-restaurants) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados