---
description: ¿Qué piensan los usuarios de Siebel CRM? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Siebel CRM gracias a Capterra Perú.
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title: Siebel CRM - Opiniones, precios y características - Capterra Perú 2026
---

Breadcrumb: [Inicio](/) > [Software MRM](/directory/31020/mrm/software) > [Siebel CRM](/software/168367/siebel-marketing-resource-management)

# Siebel CRM

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> Software de gestión de recursos de marketing (MRM) con capacidades de planificación, análisis financiero y visión del rendimiento para campañas de marketing global.
> 
> Veredicto: 51 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.1/5** | 51 Opiniones |
| Facilidad de uso | 3.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.1/5 | Basado en las opiniones generales |
| Funciones | 4.0/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Oracle
- **Ubicación**: Chicago, EE. UU.
- **Constitución**: 1977

## Contexto comercial

- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (local)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Planificación de actividades

## Opciones de asistencia

- E-mail/Help Desk
- Asistencia telefónica
- Asistencia 24/7

## Categoría

- [Software MRM](https://www.capterra.pe/directory/31020/mrm/software)

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1. [Smartsheet](https://www.capterra.pe/software/79104/smartsheet) — 4.5/5 (3482 reviews)
2. [Wrike](https://www.capterra.pe/software/76113/wrike) — 4.4/5 (2887 reviews)
3. [monday.com](https://www.capterra.pe/software/147657/monday-com) — 4.6/5 (5726 reviews)
4. [Marmind](https://www.capterra.pe/software/153624/marmind) — 4.2/5 (62 reviews)
5. [Asana](https://www.capterra.pe/software/120550/asana-pm) — 4.5/5 (13547 reviews)

## Opiniones

### "The Siebel CRM works by allowing you to manage your company’s data and operations from a central loc" — 5.0/5

> **Sunthar** | *4 de junio de 2022* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Siebel CRM is a widely used customer relationship management (CRM) software. It has been recognized as the most comprehensive and user-friendly CRM software on the market. It offers a variety of features that make it an excellent choice for business organizations of all sizes. Some of the benefits of using Siebel CRM include:&#10;&#10;- Easy to use interface: The Siebel CRM interface is very easy to navigate, making it suitable for both experienced users and new users. This makes it an ideal choice for businesses with a large number of customers or employees.&#10;&#10;- Extensive capabilities: Siebel CRM offers a wide range of capabilities, including contact management, sales tracking and inventory management. This allows businesses to manage their operations in an efficient and effective way.&#10;&#10;- Robust data storage: The Siebel CRM database is well-organized and reliable, which allows businesses to store large amounts of data without experiencing any problems. This makes it an ideal choice for businesses that need to keep track of important information related to their customers and sales transactions.
> 
> **Puntos en contra**: One of the most common criticisms of the Siebel CRM is that it is complex and difficult to use. Other users have also complained about the lack of support from Siebel, and the slow response times from customer service. Overall, there are a number of reasons why people might choose not to use a Siebel CRM, making it a less popular option compared to other software options.&#10;&#10;The cons of using the Siebel CRM include: it can be difficult to find qualified personnel to use the system, and it can be expensive to upgrade the system.
> 
> The Siebel CRM is a comprehensive business process management system that allows you to manage your company’s data and operations from a central location. This comprehensive guide provides everything you need to know about the Siebel CRM system, from installation to customization.

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### "Activity planning using Siebel resource management" — 5.0/5

> **N SAJESH** | *15 de julio de 2021* | Dispositivos médicos | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Project activity templates &#10;Spending a day performance across enterprise&#10;Powerful analytics and business processes based on best practices &#10;Automate key marketing processes
> 
> **Puntos en contra**: Enterprise resource planning in terms of profit Vs loss to a particular marketing activity  can be improved further
> 
> Siebel marketing resource management helps the user to keep a track on different marketing campaigns and activities. It gives the added

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### "no the best sales crm" — 2.0/5

> **Joshua** | *25 de diciembre de 2024* | Tecnología y servicios de la información | Valoración de la recomendación: 4.0/10
> 
> **Puntos a favor**: overall, it has potential to be a solid tool: it has everything you need in a b2b sales crm from pipeline management to cpq.
> 
> **Puntos en contra**: the user friendliness or rather, the lack thereof. Visibly, the tool seems something out of the early 2000s. It takes time to learn how to use it and to get comfortable with the workflows. Besides, it's really slow.
> 
> Painful experience. A lot of time spent on doing simple tasks just because the tool lacks user friendliness and speed of execution.

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### "Siebel The CRM Product" — 4.0/5

> **Mehboob** | *29 de julio de 2022* | Tecnología y servicios de la información | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: Siebel CRM is the best of bread CRM Product compared to its contemporaries.
> 
> **Puntos en contra**: It’s is pretty costly to implement and needs an experienced person to set it up.
> 
> CRM can be used for many types of applications and services as well.

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### "Siebel CRM Experience" — 4.0/5

> **Usuario verificado** | *17 de noviembre de 2022* | Telecomunicaciones | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: A Great app whith many useful features to use where you can link almost all of your departments across your company in one hand such like order management , customer service , Sales forecasting , PRM and mobile selling and etc.
> 
> **Puntos en contra**: The least thing i liked with siebel that it needs too much time to apply it's updates , sometimes, it takes more than 3 or 4 hours to update and back to normal which causes some kind of delay with service delivery and customer's experience
> 
> Overall , Great app to manage your company's service , very helpful with your target delivery and increases your CRM experience to the MAX \!

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