---
description: ¿Qué piensan los usuarios de ReputationStacker? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ReputationStacker gracias a Capterra Perú.
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title: ReputationStacker - Opiniones, precios y características - Capterra Perú 2026
---

Breadcrumb: [Inicio](/) > [Herramientas para medir la satisfacción del cliente](/directory/30541/customer-satisfaction/software) > [ReputationStacker](/software/160682/reputationstacker)

# ReputationStacker

Canonical: https://www.capterra.pe/software/160682/reputationstacker

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> Solución basada en la nube para empresas que ayuda a automatizar y administrar las reseñas de clientes online y la reputación de la marca.
> 
> Veredicto: 43 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa ReputationStacker?

Diseñada para pequeñas y grandes empresas, es un software basado en la nube que ayuda a automatizar los procesos de recopilación de reseñas para una marca en diferentes sitios web.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.9/5** | 43 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.8/5 | Basado en las opiniones generales |
| Funciones | 4.8/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: ReputationStacker

## Contexto comercial

- **Precio inicial**: USD 63.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más

## Funciones

- Análisis de la competencia
- Análisis de sentimientos
- Análisis de tendencias
- Análisis visual
- Automatización proceso/flujo de trabajo
- Compartir en redes sociales
- Comunicación multicanal
- Distribución multicanal
- Estructura de encuesta CES
- Estructura de encuesta CSAT
- Estructura de encuesta NPS
- Formularios personalizables
- Gestión de SEO
- Gestión de campañas
- Gestión de correo electrónico
- Gestión de encuestas y sondeos
- Gestión de la experiencia del cliente
- Gestión de los comentarios negativos
- Gestión de respuestas
- Integración de redes sociales
- Mensajería SMS
- Modelos personalizables
- Notificación de reseña de usuario
- Panel de comunicaciones
- Review Sharing
- Segmentación de clientes
- Seguimiento de la participación
- Seguimiento de palabras claves
- Solicitud de reseña de usuario
- Supervisión de quejas
- Supervisión de reseñas

## Integraciones (en total: 1)

- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Herramientas para medir la satisfacción del cliente](https://www.capterra.pe/directory/30541/customer-satisfaction/software)

## Categorías relacionadas

- [Herramientas para medir la satisfacción del cliente](https://www.capterra.pe/directory/30541/customer-satisfaction/software)
- [Herramientas para gestionar la reputación](https://www.capterra.pe/directory/30750/reputation-management/software)
- [Software para gestión de reseñas](https://www.capterra.pe/directory/31024/review-management/software)

## Alternativas

1. [Brand24](https://www.capterra.pe/software/149054/brand24) — 4.7/5 (254 reviews)
2. [Trustpilot](https://www.capterra.pe/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [Birdeye](https://www.capterra.pe/software/152997/birdeye) — 4.7/5 (702 reviews)
4. [rater8](https://www.capterra.pe/software/177794/rater8) — 5.0/5 (181 reviews)
5. [GiveMe5.ai](https://www.capterra.pe/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews)

## Opiniones

### "Reputation Stacker the best in its field" — 5.0/5

> **Thomas** | *10 de enero de 2023* | Banca | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: 1. Reputation Monitoring: Reputation Stacker automatically monitors the brand’s reputation across the web and social media, responding to customer reviews and comments helping you stay on top of your reputation2. Messaging Platform: Reputation Stacker  offers a two-way communication platform for engaging customers and responding to their inquiries with ease.3. Campaigns: Reputation Stacker  allows businesses to create customer loyalty campaigns to reward regular customers or encourage new customers to engage with the brand.4. Analytics: Reputation Stacker  provides customer insights that help businesses understand the perception of their brand by offering detailed customer analytics.5. Automation: A range of automated processes help businesses save time and provide better customer service while engaging with customers at scale.
> 
> **Puntos en contra**: I cannot think of anything that is missing
> 
> Since I began using Reputation Stacker for my business and it has been such a great experience\! The platform is incredibly intuitive, and their customer support has been top-notch. I was able to quickly set up my business profile, manage reviews across multiple platforms, and even customize automated responses for customers. They continuously update their software with new features and innovations that help me stay on top of my online reputation and gives me a much better understanding of what customers are saying about our business. I highly recommend Reputation Stacker to any business looking to stay on top of their online reviews and use the data to improve customer satisfaction and loyalty.

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### "Reputationstacker crushes it for Google reviews for all of our locations" — 5.0/5

> **Mike** | *18 de febrero de 2026* | Construcción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Reputationstacker helps us get more Google reviews for all of our locations, which makes it much easier to manage feedback across the board and rank better when people search in Google.
> 
> **Puntos en contra**: Nothing much to add. It does a good job for what we need it to do, and it meets our needs and then some.
> 
> We are in a highly competitive business (plumbing, heating, and cooling) in a crowded market. So we need a lot of reviews coming in all the time in order to rank in Google local and to make our business the obvious choice over our competitors. Reputationstacker handles this for all of our locations. It keeps the Google reviews coming in every day. We easily get 5 or 6 times the amount of reviews we used to get before using Reputationstacker. Our client management system has a review request feature to it, but we stopped using it because it didn't perform nearly as well as Reputationstacker does because it doesn't follow up with our clients automatically and make it as easy for them to write a review as Reputationstacker does. So I am very happy with Reputationstacker.

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### "Not sure worth the value" — 3.0/5

> **Valerie** | *10 de setiembre de 2019* | Productos cosméticos | Valoración de la recomendación: 4.0/10
> 
> **Puntos a favor**: Texting and email offered.
> 
> **Puntos en contra**: Requires a lot of work because it is not integrated into my own Customer management system.  Decided to drop the software.  Also, in Canada they charge this software in American dollars which I did not know so my bill was 25% bigger than expected.
> 
> Did not think it was that easy to use or understand.  I decided to drop it.

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### "Easy setup and the perfect reputation management platform for expanding businesses" — 5.0/5

> **Daniel** | *13 de marzo de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: What I like best about ReputationStacker is how it works on its own and how easy it was to get going with it. Less than 10 minutes to set up. The setup wizard was key. It made setup so intuitive and easy. We had everything set up for our first location in less than five minutes, and adding our additional locations and integrating it with our CRM took even less time. After that the reviews come in like clockwork. We use it every day to make sure we're constantly getting new reviews and keeping our clients happy.
> 
> **Puntos en contra**: I like everything about it. Can't imagine doing our reputation management any other way. There are no negatives.
> 
> We are a chain of gyms/fitness centers in the Chicago area that is rapidly expanding to other territories. When we were just a few locations we could handle reviews and reputation management on a per-location basis. Once we hit more than 10 locations we needed a system to manage it. I am really impressed with how ReputationStacker gets new reviews and pulls all of our reviews into the dashboard so we can respond to them and follow up with our clients. A big added bonus that I didn't expect is how it also collects client feedback in addition to getting new reviews, and then it applies sentiment analysis so we can objectively compare locations to each other and use it to improve the client experience incrementally.

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### "We use ReputationStacker for Google reviews for our locations" — 5.0/5

> **Hannah** | *17 de marzo de 2026* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I like how it automatically gets Google reviews for our locations. It's so easy to use. We connected it to our job management platform so it runs by itself and sends out review request every time our technicians finish a job.
> 
> **Puntos en contra**: I like everything about it. It's easy to use and it doesn't cost a lot for how valuable it is for us.
> 
> We started using ReputationStacker a few years back when we realized that the review game was switching over almost entirely to Google. You can use ReputationStacker to get Google reviews (or Facebook or Angi or whatever other reviews you want) and then you can also respond to Google reviews in ReputationStacker. So we can do it all in one platform, which I like a lot especially as we continue to grow and add more locations.

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## Enlaces

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