---
description: ¿Qué piensan los usuarios de OtelMS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de OtelMS gracias a Capterra Perú.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OtelMS - Opiniones, precios y características - Capterra Perú 2026
---

Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [OtelMS](/software/159839/otelms)

# OtelMS

Canonical: https://www.capterra.pe/software/159839/otelms

> OtelMS es una solución compleja, dirigida a aumentar las ventas en línea y la automatización de los procesos internos.
> 
> Veredicto: 4 usuarios lo han valorado con **2.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **2.8/5** | 4 Opiniones |
| Facilidad de uso | 2.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 2.8/5 | Basado en las opiniones generales |
| Funciones | 2.8/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 50% | (5/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: OtelMS

## Contexto comercial

- **Modelo de precios**:  (versión gratuita disponible)
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Categoría

- [Software para hoteles](https://www.capterra.pe/directory/20031/hospitality-property-management/software)

## Alternativas

1. [Hotel PMS](https://www.capterra.pe/software/128022/hotel-pms) — 4.2/5 (6 reviews)
2. [Guest Service](https://www.capterra.pe/software/1013359/guest-service) — 5.0/5 (2 reviews)
3. [GuestWare](https://www.capterra.pe/software/98170/guestware) — 4.0/5 (1 reviews)
4. [iMagic Reservation](https://www.capterra.pe/software/10806/imagic-reservation) — 3.0/5 (2 reviews)
5. [GuestJoy](https://www.capterra.pe/software/171930/up-selling-and-review-solution-for-hotels) — 4.5/5 (2 reviews)

## Opiniones

### "SAAS for small and medium hotels" — 5.0/5

> **Alex** | *24 de febrero de 2017* | Hostelería | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: highly functional. Lost of customization.   Price
> 
> **Puntos en contra**: Outdated interface.. a bit clutter
> 
> Excellent Product.  Lots of functionality.  A bit outdated design, however according to the company they should be rolling out new version.   Cant be beat on price...

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### "Booking engine ist a nightmare" — 2.0/5

> **Kety** | *24 de octubre de 2021* | Hostelería | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: For free and is already implemented. The support is friendly, but does not help if the development team is not customer oriented
> 
> **Puntos en contra**: The update of pictures does not function at all. The support is friendly and trying to help. But the development team seems to be very unprofessional and is not able to take care of bugs and performance problems. Since months I am not able to change the pictiúres of the rooms and spent hours trying and calling the support.
> 
> Unprofessional and not customer oriented development team. UX is very outdates. Very uncomfortable to use on a phone

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### "Not good enough" — 3.0/5

> **Sebastian** | *20 de mayo de 2024* | Hostelería | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: At first, the price but that didn't long last when they decided to double their prices.
> 
> **Puntos en contra**: Got a lot of connection issues resulting in overbookings.
> 
> Customer support is there to guide you to setup everything up, but for connection issues they took a long time to reply.

Dealing with overbookings and their solution to (try) to avoid them seemed a bit finicky and unreliable.

I would recommend their software again if either they go back to their old pricing or they really update everything.

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### "A Nightmare. Very unprofessional" — 1.0/5

> **Maria** | *9 de mayo de 2018*
> 
> **Puntos a favor**: Kindness at the beginning. Staff seamed very helpfull utill they completely disapesred as soon as there was a problem. Price was also good theorically
> 
> **Puntos en contra**: All my reservstions set up where cancelled and as soon ad I connected booking sites I had lots of overbookings. I lost money and lots of time trying to settle everything back to normal. No help at all from otelms, everyone simply disappeared

## Enlaces

- [Ver en Capterra](https://www.capterra.pe/software/159839/otelms)

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