¿Quién usa RQ?

Los minoristas especializados van desde 2 hasta 4000 ubicaciones con usuarios ilimitados.

¿Qué es RQ?

Con un enfoque en la innovación, la agilidad y el servicio, iQmetrix es el principal proveedor de soluciones de gestión minorista para comercios minoristas especializados. Este potente e intuitivo software de gestión de ventas al por menor, RQ, proporciona funciones para administrar y optimizar las funciones básicas de la empresa, como POS, CRM, gestión de inventarios, recursos humanos y contabilidad, al mismo tiempo que proporciona aplicaciones innovadoras para acelerar los beneficios, incluidos marketing, informes y análisis avanzados y automatización de la fuerza de ventas y servicios.

Información sobre RQ

iQmetrix

http://www.iqmetrix.com

Fundada en 1999

Asistencia

  • Horas laborables
  • En línea

Implementación

  • En la nube, SaaS, web
  • Instalado: Windows
  • Móvil: nativo de iOS

Formación

  • En persona
  • En directo en línea
  • Seminarios web
  • Documentación
Vídeo de RQ
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Resumen de precios de RQ

RQ no está disponible en versión gratuita y no ofrece prueba gratis. La versión de pago de RQ está disponible a partir de USD 99.00/mes.


Precio inicial

USD 99.00/mes

Versión gratuita

No

Prueba gratis

No

Funciones de RQ

  • CRM
  • Comercio electrónico
  • Creación de informes/análisis
  • Gestión de comisiones
  • Gestión de empleados
  • Gestión de ingresos
  • Gestión de mercancías
  • Gestión de pedidos
  • Gestión de órdenes de compra
  • Marketing por correo electrónico
  • Pedido por correo
  • Programa de fidelización
  • Varias ubicaciones

Lista completa de Software de gestión para el comercio minorista

  • Firma electrónica
  • Gestión de comisiones
  • Gestión de descuentos
  • Gestión de ingresos
  • Gestión de tarjetas de regalo
  • Integración de comercio electrónico
  • Lectura de códigos de barras
  • Perfil de cuenta de cliente
  • Programa de fidelización
  • Punto de venta (POS) al por menor
  • Punto de venta para restaurantes
  • Varias ubicaciones

Lista completa de Software para Punto de venta

Alternativas a RQ

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Reseñas de RQ

Mostrando 5 de 53 reseñas

En general
4.3/5
Facilidad de uso
4.3/5
Atención al cliente
4.2/5
Funcionalidades
4.4/5
Relación calidad-precio
4.4/5
Caleb T.
Wireless Consultant
Inalámbrico, 1001-5000 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Publicado el 31/5/2018

"Decent software for Cellphone sales."

Puntos a favor: RQ excels at taking all the different components in processing mobile device transactions and putting them into one place. Helps save alotta time and get your customer moving.

Contras: The updating process could be sped up a little. Also sometimes it crashes mid sale and you have to start from scratch, but not before waiting a lifetime for it to load back up and get logged back in.

  • Fuente de la reseña 
  • Publicado el 31/5/2018
Adam W.
Fabricación de productos eléctricos/electrónicos
  • Calificación global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 7/8/2014

"RQ from iQMetrix - a brief review"

Puntos a favor: The best parts of this software are perhaps not features of the software at all, but rather the support you receive from the company. In email, phone, and online message boards, iQMetrix truly responds to its users and community in a way that goes beyond any expectations. They also hold training events and summits for their community and users to network and discover, which have been instrumental in propelling our knowledge and usage of the software. The software itself is generally intuitive and easy to use. Its layout makes it very easy for anyone who is new to the program to pick up the methods and perform sales and other basic tasks with little to no training. The deeper you dig into the program, the more you realize just how comprehensive the power to control everything in the company can be through this single source. The obvious management portions are there for inventory, operations, and finance, but the real gem is the suite of reporting that is baked in to the system. While there is very little you are unable to find using the baked-in reporting, any further reporting can be augmented by exporting these reports to Excel and using your own analytics teams to dive deeper into the data. For advanced users, there is a business intelligence module that allows intermediate and experienced database users complete freedom to query their database. This provides the ultimate flexibility in building custom reports and allows for the automation and scheduling of reports. The automated reports can setup to email individuals or groups in a variety of formats. The BI module is my favorite part of the software.

Contras: The main gripes I have with the software stem from the clearly underdeveloped sections. While the vast majority of the software works well, there are often very small details that could be implemented that would save vast amounts of time and energy. That being said, the competitors we've used in the past simply do not hold up well, even to the underdeveloped tools in RQ. The vast majority of the software is easy to use and intuitive.

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 7/8/2014
Stephanie H.
Vice President
Inalámbrico, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    2/5
  • Facilidad de uso
    3/5
  • Características y funcionalidades
    2/5
  • Asistencia técnica
    1/5
  • Relación calidad-precio
    1/5
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 29/8/2018

"Con company"

Puntos a favor: RQ4 on its face is a great POS tool with the one positive that it seemed to provide more detailed reports than most other POS software available.

Contras: RQ4 was constantly doing updates which caused a lot of the functionality of the POS sofware to actually work. The updates created more bugs than what they were supposedly being created to fix. On top of the fact that these "updates" took away useful features most of the time because software writers were listening to "customer advice" and wrote in changes that had illogical practicality for actual end-users. Lastly, my recommendation is to not use this company--go somewhere else. We were a customer for over 7 years and when we had to close our doors, we were told that RQ4's (iQmetrix) contract involved a clause in which they could auto-renew every year--which sounds fine until you learn about the rest of the contract clause...in that if your contract is set for auto-renewal on Dec. 31st, AND you don't cancel within 60 days of your auto-renewal date, say you cancel on Nov. 1st in this scenario, RQ4 is obligating you to pay an entire year of services for the following year! So whatever you do, don't use this company! They operate on criminal contract practices.

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 29/8/2018
Patrick W.
HR Manager
Inalámbrico, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    4/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 9/11/2017

"Full-featured retail solution, but a few lingering issues"

Puntos a favor: There are a number of really great features with RQ Retail Management. There are a lot of reports that a user can generate to extrapolate valuable insights about employee/location performance and trends, and the software solution as a whole is easy to use. My experiences with RQ's technical support team have been consistently excellent.

Contras: For whatever reason, the memory management in RQ Retail Management is unbelievably poor. I would avoid running this software on a machine with less than 8GB of memory if you intend to do anything else on the computer other than run RQ software. For a program that is essentially just a front-end to a database hosted by RQ, the memory leak issues are somewhat surprising.

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 9/11/2017
Usuario verificado
Virtual Assistant
Comercio minorista, 201-500 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    4/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    4/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 12/12/2018

"Best option available"

Comentarios: For the most part things are very good but there are some features that make things harder than they should be, and it seems with every software update we get a new glitch.

Puntos a favor: RQ does what we need to for our cellular sales company. It houses all of our inventory, sales, goals, commissions, employee reporting, and more.

Contras: It does not preserve historical data or allow you to future date changes such as reconciliation, chargebacks to commissions, etc. The coupons do not have flexibility in how you can offer a promo and they force return when they shouldn't.

  • Fuente de la reseña 
  • Publicado el 12/12/2018