---
description: ¿Qué piensan los usuarios de Wisely? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Wisely gracias a Capterra Perú.
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title: Wisely - Opiniones, precios y características - Capterra Perú 2026
---

Breadcrumb: [Inicio](/) > [Software para restaurantes](/directory/20026/restaurant-management/software) > [Wisely](/software/156906/wisely)

# Wisely

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> Wisely aumenta las ventas de restaurantes y reduce los costos al mejorar la hospitalidad, mejorar la eficiencia del comedor y automatizar el marketing.
> 
> Veredicto: 11 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Wisely?

Wisely está diseñado para grupos de servicio completo de restaurantes con más de 10 sucursales.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.8/5** | 11 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funciones | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Wisely
- **Ubicación**: Ann Arbor, EE. UU.
- **Constitución**: 2014

## Contexto comercial

- **Precio inicial**: USD 150.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- A/B Testing
- Acciones activadas por evento
- Alertas y notificaciones
- Asistencia al cliente
- Automatización de marketing
- Base de datos de clientes
- CAN-SPAM Compliance
- CRM
- Campañas de goteo
- Campos personalizables
- Creación de informes y estadísticas
- Creación de informes/análisis
- Editor WYSIWYG
- Gestión de campañas
- Gestión de contactos
- Gestión de correo electrónico
- Gestión de modelos
- Gestión de pedidos
- Gestión de reservas
- Gestión de reservas
- Gestión de suscriptores
- Gestión de tablas
- Marketing por correo electrónico
- Mobile Optimization
- Notas de reserva
- Priorización
- Procesamiento de pagos
- ROI Tracking
- Reserva en línea
- Segmentación
- Seguimiento de interacciones
- Seguimiento de listas de espera
- Seguimiento de tiempo de espera

## Integraciones (en total: 6)

- Aloha EPOS
- Cisco Meraki
- Olo
- Shopify
- Toast POS
- Worldpay for Enterprise

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos
- Asistencia telefónica

## Categoría

- [Software para restaurantes](https://www.capterra.pe/directory/20026/restaurant-management/software)

## Categorías relacionadas

- [Software para restaurantes](https://www.capterra.pe/directory/20026/restaurant-management/software)
- [Software CRM](https://www.capterra.pe/directory/2/customer-relationship-management/software)
- [Herramientas de automatización de marketing](https://www.capterra.pe/directory/6/marketing-automation/software)
- [Sistemas de reservas](https://www.capterra.pe/directory/20032/reservations/software)
- [Herramientas de email marketing](https://www.capterra.pe/directory/30013/email-marketing/software)

## Alternativas

1. [vcita](https://www.capterra.pe/software/142264/appointment-scheduling) — 4.5/5 (291 reviews)
2. [SevenRooms](https://www.capterra.pe/software/165480/sevenrooms) — 4.4/5 (24 reviews)
3. [Brevo](https://www.capterra.pe/software/132996/brevo) — 4.6/5 (3408 reviews)
4. [Constant Contact](https://www.capterra.pe/software/31898/constant-contact) — 4.3/5 (2912 reviews)
5. [EngageBay CRM](https://www.capterra.pe/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)

## Opiniones

### "Wisely is fantastic\!" — 5.0/5

> **Max** | *10 de diciembre de 2020* | Hostelería | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Very simple platform that is easy to use. Our employees have no problem using the basic functionality of the product with very minimal training.
> 
> **Puntos en contra**: Screen real estate can be a struggle but that's the tradeoff for using on smaller iPads. We have asked for a full screen view.
> 
> The support team is great. They are constantly working on new features and are very receptive to our comments. The product is very stable and has been relied on at 10+ restaurant locations daily

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### "Happy with Wisely\!" — 5.0/5

> **Lindsey** | *30 de noviembre de 2020* | Restaurantes | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Easy to use, has all the necessary functions, great customer service\!
> 
> **Puntos en contra**: We would love the ability to charge a deposit for reservations, that guests can get back only when they keep their reservation.
> 
> We have had a great experience overall at our restaurant. Sure, there have been kinks along the way, but the support team has been very helpful in getting issues resolved quickly. We are looking forward to POS integration that should be coming soon\!

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### "Essential Tools for Time Management with Wisely" — 4.0/5

> **Katie** | *22 de noviembre de 2020* | Restaurantes | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Running any small business is about effective and efficient time management. With Wisely we are able to integrate reservations into our forecasting for labor and capture emails for marketing that again drives future sales.
> 
> **Puntos en contra**: The back end programming for reservation availability is not super intuitive but it is workable.
> 
> Wisely is built by folks who understand the industry and the advantages a streamlined tool can impact not only sales but day to day management of the business.

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### "Great\!" — 5.0/5

> **Matt** | *10 de diciembre de 2020* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: We really love how simple and easy it is- we got it connected to our point of sale and the data that it pulls into the software helps us track every table- it’s pretty awesome.
> 
> **Puntos en contra**: As of now- you can’t change your store hours yourself, so for example we wanted to change NYE hours- luckily support and anyone you talk to who works for them- are super quick and helpful- and the issue was fixed in less than an hour. That’s really the only down fall- and that’s not even bad if you figure how quick they are with support\!
> 
> I am super happy with it- they’ve been great about answering super quick, and getting us set up and running\!

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### "I Suggested Wisely everyone" — 5.0/5

> **Sakib** | *20 de marzo de 2024* | Administración educativa | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: What I liked most about Wisely was its comprehensive suite of features for email marketing automation. From customizable fields to event-triggered actions, Wisely empowered businesses to deliver personalized, timely messages, fostering stronger customer relationships, and driving higher engagement and conversions.
> 
> **Puntos en contra**: What I liked least about Wisely was its potentially steep learning curve for users unfamiliar with advanced email marketing techniques. While the platform offered robust features, navigating and fully leveraging them might require significant time and training investment, especially for beginners in digital marketing.
> 
> We have had a great experience overall at our restaurant. Sure, there have been kinks along the way, but the support team has been very helpful in getting issues resolved quickly. We are looking forward to POS integration that should be coming soon\!

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