--- description: ¿Qué piensan los usuarios de Keela? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Keela gracias a Capterra Perú. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Keela - Opiniones, precios y características - Capterra Perú 2026 --- Breadcrumb: [Inicio](/) > [Software para asociaciones sin ánimo de lucro](/directory/30805/nonprofit/software) > [Keela](/software/154358/keela) # Keela Canonical: https://www.capterra.pe/software/154358/keela Página: 1 de 14\ Siguiente: [Página siguiente](https://www.capterra.pe/software/154358/keela?page=2) > Keela ayuda a las organizaciones sin ánimo de lucro a generar un gran impacto. Administra donantes, crea páginas e informes de donación, envía correos electrónicos y más, todo en una sola plataforma. > > Veredicto: 314 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Keela? Perfecto para organizaciones sin ánimo de lucro pequeñas y medianas que necesitan administrar y cultivar donantes, supervisar donaciones y recaudar fondos de una manera fácil y por un precio asequible. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 314 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.0/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Aplos - **Ubicación**: Fresno, EE. UU. - **Constitución**: 2009 ## Contexto comercial - **Precio inicial**: USD 160.00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos ## Funciones - Base de datos de miembros - CRM - Contabilidad - Control de procesos de aprobación - Creación de informes y estadísticas - Donaciones en línea - Donaciones por móvil - Donación recurrente - Gestión de calendarios - Gestión de campañas - Gestión de compromisos de donación - Gestión de contactos - Gestión de donantes - Gestión de formularios - Gestión de inscripción - Gestión de la comunicación - Gestión de la recaudación de fondos - Gestión de membresías - Gestión de recibos - Gestión de subvenciones - Gestión de tareas - Herramientas de colaboración - Marketing por correo electrónico - Modelos personalizables - Panel de actividades - Planificación y asignación de recursos - Procesamiento de pagos ## Integraciones (en total: 11) - Aplos - BitPay - Eventbrite - Gmail - Mailchimp - PayPal - QuickBooks Online - Raisely - Stripe - Xero - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para asociaciones sin ánimo de lucro](https://www.capterra.pe/directory/30805/nonprofit/software) ## Categorías relacionadas - [Software para asociaciones sin ánimo de lucro](https://www.capterra.pe/directory/30805/nonprofit/software) - [Software de recaudación de fondos](https://www.capterra.pe/directory/20047/fundraising/software) - [Programas de gestión de donaciones](https://www.capterra.pe/directory/30548/donation-management/software) - [Software CRM para ONGs](https://www.capterra.pe/directory/31515/nonprofit-crm/software) - [Software de gestión de proyectos sin fines de lucro](https://www.capterra.pe/directory/32439/project-management-software-for-nonprofits/software) ## Alternativas 1. [DonorPerfect](https://www.capterra.pe/software/2698/donorperfect-fundraising-software) — 4.5/5 (1438 reviews) 2. [Givebutter](https://www.capterra.pe/software/172048/givebutter) — 4.8/5 (872 reviews) 3. [Neon CRM](https://www.capterra.pe/software/102088/neoncrm) — 4.3/5 (619 reviews) 4. [Bloomerang](https://www.capterra.pe/software/131207/bloomerang) — 4.7/5 (1287 reviews) 5. [Bonterra Network for Good](https://www.capterra.pe/software/111128/bonterra-guided-fundraising) — 4.6/5 (937 reviews) ## Opiniones ### "A CRM that better fit our needs." — 4.0/5 > **Mackenzie** | *27 de agosto de 2020* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Keela's features were designed with non-profits in mind (versus business-based designs from competitors) that allow for easier organization of newsletter campaigns, volunteers, and interactions with contacts. > > **Puntos en contra**: Keela 1.0 is rough around the edges in some aspects. For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down menus get squished or pushed off screen, and pressing one wrong button could lead you to lose your work. > > Keela and their team has been exceptional in their customer service and getting back with answers to my questions. ----- ### "Keela is robust and user friendly\!" — 5.0/5 > **Brian** | *26 de mayo de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Keela has a very user friendly interface and a robust set of donor management tools. We like that there is some AI integrated with the software to help us identify areas where we can improve. > > **Puntos en contra**: Our experience so far has been great and we do not have any complaints. The entire team at Keela that we have interacted with has been very helpful. > > Keela has allowed us to integrate our donor management with our accounting software to create a much more seamless financial management process. We love the robust tools that Keela offers us to track our donations, communicate with our donors, and pull custom reports for our Board and Executive team. We switched to Keela from Blackbaud and the experience has been so refreshing and at a much better price. ----- ### "Great Platform, Extremely Disappointing Support Experience" — 1.0/5 > **Cody** | *2 de junio de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The Keela platform itself is incredibly well designed, modern, and easy to use. The interface is clean, intuitive, and much more user friendly than many other donor management systems we explored. Features are laid out in a way that makes day-to-day tasks simple to navigate, and the overall system appears to have a lot of potential for nonprofits looking for a streamlined CRM solution. > > **Puntos en contra**: Unfortunately, the staff support and migration experience became the weakest part of the process. Communication was inconsistent, timelines were missed, and serious concerns regarding missing donor data were not handled with the urgency or accountability we expected after investing significant time and money into the transition. > > Extremely disappointing experience with Keela. After spending thousands of dollars, including additional import fees, and investing over two months into the migration process, we are still uncovering hundreds of missing donation records. As a non-profit organization, accurate donor data is absolutely critical, and the fact that major donor history was missing is incredibly concerning. What made the situation even worse was the lack of communication and accountability when these issues were raised. After escalating concerns involving missing data and discussing stepping away from the platform entirely, responses from our points of contact stopped altogether. We understand migrations can have challenges, but the combination of data integrity issues, long delays, poor communication, and ongoing costs made this an extremely frustrating experience. Unfortunately, this process left us with very little confidence in the platform moving forward. ----- ### "Here for the long haul" — 4.0/5 > **Elsa** | *21 de mayo de 2026* | Entretenimiento | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Keela is a great CRM option for mid-sized non-profits. They have a great feedback mechanism and actually respond to suggestions. We've been with them for 8 years and it's amazing to see all the new features they've added. We find the email campaign tools are exactly what we need without subscribing to separate e-newletter software. > > **Puntos en contra**: While I completely understand the reasoning behind it (not everyone wants or needs it), I wish you didn't have to pay extra for automation. More people would experiment with it and might learn how great of a tool it is, if it were available for everyone. That's the only con that I can come up with\! > > We've been really happy with Keela. I've recommended it to countless other organizations over the years. ----- ### "Accountant" — 4.0/5 > **Christine** | *19 de mayo de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Importing data into keela. Easy to navigate. Reporting - Can produce several reports that are usefull. Many filters to use. Easy to setup ie campaigns impact area > > **Puntos en contra**: Tax receipt - received many complaints about the length of our tax receipts for donors who donate monthly. Slow response to customer support. When inputting a manual donation you can not edit the data if you made a mistake. For example if I inputted the wrong date I can not change it when I did not issue a tax receipt. Tried to preform a donation summary report and the date produced was incorrect. Emailed customer service put have not received feedback > > I mainly use the donation portion of Keela so did not respond to the email marketing portion of Keela. Overall would like better customer response and help instead of referring me to the knowledge base section. ----- Página: 1 de 14\ Siguiente: [Página siguiente](https://www.capterra.pe/software/154358/keela?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.pe/software/154358/keela) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados