--- description: ¿Qué piensan los usuarios de ShipMonk? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ShipMonk gracias a Capterra Perú. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ShipMonk - Opiniones, precios y características - Capterra Perú 2026 --- Breadcrumb: [Inicio](/) > [Software de transporte](/directory/30104/shipping/software) > [ShipMonk](/software/153768/shipmonk) # ShipMonk Canonical: https://www.capterra.pe/software/153768/shipmonk Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.pe/software/153768/shipmonk?page=2) > Esta solución de gestión de inventarios y cumplimiento de pedidos multicanal permite que las empresas se enfoquen en lograr un crecimiento escalable. > > Veredicto: 139 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ShipMonk? Startups y empresas de eCommerce (B2C y B2B), empresas de envío de cajas por suscripción y campañas de financiación colectiva. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 139 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ShipMonk - **Constitución**: 2014 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Chequia, Estados Unidos, México, Reino Unido ## Funciones - Acceso móvil - Alertas y notificaciones - Barcode/Ticket Scanning - Control de inventario - Creación de informes y estadísticas - Creación de informes/análisis - Cálculo del precio de envío - Códigos de barras/RFID - Enrutamiento - Entrega por avión - Envío por vía terrestre - Etiquetas de envíos - Facturación - Gestión 3PL - Gestión de almacén - Gestión de canales - Gestión de comercio electrónico - Gestión de entrega - Gestión de envíos - Gestión de facturas - Gestión de ingresos - Gestión de inventarios - Gestión de la importación/exportación - Gestión de operadores - Gestión de pedidos - Gestión de páginas web - Gestión de transporte - Optimización de rutas - Panel de actividades - Previsión - Previsión de la demanda - Real-Time Data - Real-Time Updates - Seguimiento de entrega - Seguimiento de envíos - Seguimiento de inventario - Seguimiento de pedidos - Third-Party Integrations - Tratamiento de pedidos - Varias ubicaciones ## Integraciones (en total: 19) - Adobe Commerce - Big Cartel - BigCommerce - Brightpearl - Cin7 Omni - Cratejoy - EasyPost - Ebay Magento Integration - Ecwid - Extensiv Order Management - Gorgias - Linnworks - PayPal - Rithum - SPS Commerce … y 4 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de transporte](https://www.capterra.pe/directory/30104/shipping/software) ## Categorías relacionadas - [Software de transporte](https://www.capterra.pe/directory/30104/shipping/software) - [Software de inventario](https://www.capterra.pe/directory/30006/inventory-management/software) - [Software de gestión de almacenes](https://www.capterra.pe/directory/30005/warehouse-management/software) - [Plataformas de comercio electrónico](https://www.capterra.pe/directory/3/ecommerce/software) - [Software de plataforma de comercio electrónico B2B](https://www.capterra.pe/directory/31821/b2b-ecommerce-platform/software) ## Alternativas 1. [Fishbowl](https://www.capterra.pe/software/123794/fishbowl) — 4.2/5 (1121 reviews) 2. [ShipStation](https://www.capterra.pe/software/155621/shipstation) — 4.6/5 (957 reviews) 3. [Easyship](https://www.capterra.pe/software/170399/easyship) — 4.4/5 (281 reviews) 4. [NetSuite](https://www.capterra.pe/software/135757/netsuite) — 4.2/5 (2043 reviews) 5. [Stamps.com](https://www.capterra.pe/software/90069/stamps-com) — 4.4/5 (919 reviews) ## Opiniones ### "Affordable but high quality fulfillment service" — 4.0/5 > **Mikel** | *16 de enero de 2019* | Ropa y moda | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: We've been using Shipmonk (and their associated Shopify app) for more than a year now. The onboarding process is fairly easy and they help you connect your store to their fulfillment center, and map the SKUs to their internal inventory codes. You can also do it yourself manually if you create product bundles, for instance, or they will do it for you if you have a lot of them, just by sending them a CSV. From that moment on, Shipmonk automatically captures the orders from Shopify, processes them, and then inserts the tracking number once the order has been fulfilled. So all in all, it is a very straightforward process and the only work you need to do is check their interface daily to verify no orders are "stuck" because the buyer entered an incorret address, or you have run out of stock of any item (which you shouldn't, as they provide a forecast on how many days of inventory you have left at the current sales rate. > > **Puntos en contra**: Some occasional mistakes in the billing, especially at a time when a carrier reused tracking codes and we were charged for packages that were not ours, or in the beginning when they applied international shipping rates slighlty different to those agreed upon, but both were corrected quickly. Just be on top of the billing reports (that are fairly detailed, which honors them). > > All in all, very satisfied with their service and the timely delivery of the orders to my customers. ----- ### "ShipMonk Review" — 5.0/5 > **Michael** | *26 de julio de 2019* | Alimentación y bebidas | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Very intuitive. The approximate Stockout Days is extremely useful \& quite accurate. Creating Orders through ShipMonk is very easy to understand, and provides accurate tracking. It is a simple process for creating new items. > > **Puntos en contra**: I have no complaints with the ShipMonk system. If I were to make a suggestion, it would be great if we could identify the approximate transit time for an order based on the location it is shipping to. I find the shipping options listed are broad \& not too useful. We have inserts that are automatically included in our orders. Sometimes, we do a bulk upload shipments for our investors \& the inserts are automatically added. But we do not want inserts on these orders. So we have to manually remove them, which is time consuming. A method to remove a SKU in bulk from orders would be a great tool that would save us time. But those scenarios are rare. > > We rarely run into any issues with ShipMonk system itself; aside from a few bugs here and there. If anything does occur, our Happiness Engineer hops on it right away. I would like to commend \[SENSITIVE CONTENT HIDDEN\] for being the best Happiness Engineer we could hope for\! He is very responsive, and always helps as best he can. ----- ### "BEWARE: Thousands of dollars of lost or stolen Inventory" — 2.0/5 > **Yoshi** | *21 de enero de 2022* | Ropa y moda | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Pros: Easy to use integrated software that syncs with Shopify and automatically downloads my Etsy orders. Inventory tracking feature that updated my Shopify stock. When everything went well, being a Shipmonk customer was great. Orders were automatically fulfilled and it saved hours of work. > > **Puntos en contra**: They lost thousands of dollars of inventory over the course of a year, a fraction of which was reimbursed. When you sign up for their service the terms and conditions say that even though they might be at fault for lost inventory, they are not financially responsible. It was incredibly frustrating having to email their customer service every week to report an inventory discrepancy. I sell unique clothing designs that have a high production cost so I suspect staff members were stealing my products each time an order was fulfilled. Their Happiness Engineers were always very apologetic each time I reported a claim, but failed to solve the issue or explain why my inventory continually went missing. The rare times that Shipmonk did agree to reimburse me, they only gave me a $10 credit per unit which was a small percentage of the production cost. The lost inventory has negatively impacted my business' reputation. Multiple times I had to message customers to apologize that their order could no longer be fulfilled. Many of the missing products were irreplaceable. Their software syncing system would list products as in stock on my website, then suddenly change to an inventory level of 0 when the order was being fulfilled, changing the order status to backordered. Because of Shipmonk's negligence, I've lost thousands of dollars worth of sales plus thousands in lost inventory. > > I was really excited to work with Shipmonk, their service seemed really great. However after over 1 year with them I'm canceling my contract because of the constant loss of inventory that has occurred.I would only recommend their service if you sell very low value items or sell wholesale in bulk. ----- ### "Jambys - They have been great to us" — 5.0/5 > **Jack** | *6 de julio de 2022* | Bienes de consumo | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Great UX/UI. The team is great and it updates really quickly. > > **Puntos en contra**: We haven't had much issues. They allow us to import alot instead of manually doing it. > > Great experience ----- ### "Ship Monk put Amazon to Shame when it comes to fulfillment." — 4.0/5 > **Brooke** | *9 de junio de 2018* | Comercio mayorista | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: ShipMonk delivers personalized attention and customer service for every question and concern we've ever had regarding the software or client information. They are truly invested in each and every company using their service. > > **Puntos en contra**: They are a little less known than other companies for fulfillment. Hearing a name like Amazon for fulfillment instantly triggers a sense of stability and comfort. Ship Monk just needs a little bit more time to establish themselves and the will be giving Amazon a run for their money. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.pe/software/153768/shipmonk?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.pe/software/153768/shipmonk) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados