HubSpot CRM

HubSpot CRM

Por HubSpot

¿Quién usa HubSpot CRM?

HubSpot CRM es ideal para pequeñas y medianas empresas (entre 10 y 200 empleados) que están limitadas por hojas de cálculo, pero que no necesitan muchas de las características avanzadas de los complejos sistemas CRM empresariales.

¿Qué es HubSpot CRM?

Ideal para empresas que tienen entre 10 y 1000 empleados. Adéntrate en el siglo XXI con HubSpot CRM, un sistema de gestión de relaciones con los clientes (CRM) que es fácil de usar, elimina el trabajo manual y realmente ayuda a tu equipo de ventas a vender. Es gratis y puedes comenzar a usarlo ahora mismo. HubSpot CRM permite mantener todos los contactos en una base de datos centralizada y personalizable, registra automáticamente cada interacción y recorre continuamente Internet, haciendo un seguimiento de más de 13 millones de empresas (y en crecimiento).

Información sobre HubSpot CRM

HubSpot

http://www.hubspot.com/

Fundada en 2006

Resumen de precios de HubSpot CRM

HubSpot CRM dispone de una versión gratuita y ofrece una prueba gratis. La versión de pago de HubSpot CRM está disponible a partir de USD 50.00/mes.

Precio inicial

USD 50.00/mes

Versión gratuita

Prueba gratis

Implementación

En la nube, SaaS, web

Móvil: nativo de iOS

Móvil: nativo de Android

Formación

En persona

En directo en línea

Seminarios web

Documentación

Asistencia

En horario ininterrumpido (atiende un representante)

Horas laborables

En línea

Funciones de HubSpot CRM

Herramientas de administración de leads
Búsqueda de clientes potenciales
Captura de clientes potenciales
Distribución de clientes potenciales
Evaluación de clientes potenciales
Generación de clientes potenciales
Gestión de campañas
Gestión del pipeline
Segmentación de clientes potenciales
Seguimiento de fuentes
Seguimiento de interacciones
Acceso móvil
Almacenamiento de documentos
Evaluación de clientes potenciales
Gestión de tareas
Gestión del territorio
Integración de automatización de marketing
Integración de chat interno
Integración de redes sociales
Marketing por correo electrónico
Presupuestos y ofertas
Segmentación
Sistema de calendarios o recordatorios
Análisis de atención al cliente
Búsqueda
Catalogación y categorización
Chat en vivo
Control de respuestas por correo electrónico
Gestión del conocimiento
Métricas de rendimiento
Portal de autoservicio
Seguimiento de asistencia al cliente
Asistencia al cliente
Automatización de marketing
Catálogo de productos
Evaluación de clientes potenciales
Gestión de campañas
Gestión de centros de atención telefónica
Gestión de clientes potenciales
Gestión de contactos
Gestión de documentos
Gestión de encuestas
Gestión de listas
Gestión de proyectos
Gestión del territorio
Marketing por correo electrónico
Presupuestos y ofertas
Páginas de aterrizaje y formularios web
Seguimiento de interacciones
Seguimiento de recomendaciones
Gestión de contratos
Gestión de proyectos
Gestión del pipeline de ventas
Presupuestos y ofertas
Previsión
Programación
Seguimiento de clientes
Alertas de cuenta
Gestión de clientes potenciales
Gestión de marketing
Gestión de recursos
Gestión de relaciones
Gestión del territorio
Seguimiento de gastos
Seguimiento de hogares
Seguimiento de la influencia
Tareas del equipo

Reseñas de HubSpot CRM

Mostrando 5 de 2579 reseñas

En general
4.5/5
Facilidad de uso
4.4/5
Atención al cliente
4.5/5
Funcionalidades
4.3/5
Relación calidad-precio
4.4/5
Jon (marc) A.
Founder & CEO, Google Adwords Expert & Google Ad Grants Specialist, Needing Help Managing Your Ads?
Internet, 13-50 empleados
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    4/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 12/12/2019

"HubSpot CRM - Love It"

Comentarios: Must-Try - A Complete No Brainer Just took the time to do a little research on the Free CRM on places Like YouTube and was pleasantly surprised at all that so many people were saying about it all So signed up on the free entry-level programme, that has all that I need, messed about with for a bit and took the time to see what is possible to implement and execute using it and fell in love with all that the the FREE CRM solution had to offer.

Puntos a favor: > It is free and offers unlimited users WOW > The Training That Is Provided With The Free CRM Solution - Great Quality Of > The Number Of Things That CRM is Able to Offer within the Free Solution > The Best Free Quality CRM Software Solution Out There Hands Down

Contras: I really can not say anything negative about this Free CRM at all. It has been for me a complete game-changer If they could do something a little better it could be to have a more user-friendly getting started area for the training videos

  • Fuente de la reseña 
  • Publicado el 12/12/2019
Patrick M.
Digital Marketing Manager
Hospital y atención sanitaria, 13-50 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 19/6/2020

"What's Not to Like!"

Comentarios: I was able to incorporate using the application for hr/hiring practices, clinical long term tracking of patient success, business development, and revenue development.

Puntos a favor: Hubspot is an incredible product which incorporates every aspect of sales and marketing and has so many integrations, that your success is unlimited. The CRM is fully customizable, the email marketing application has endless templates, you can import your entire website, do paid media and track all your campaigns and track all of your social media efforts as well. Don't even get me started on the reporting capabilities because they are endless. I want to see all contacts who have opened five web pages, completed a lead form, within the last three months, boom done. Segmentation, lists, snippets, automation, sequences for any process. Can you tell I'm a big fan!

Contras: The biggest problem you will have is getting your team to understand the full depth and functionality of the application. I wish I had more by in from the entire team, which is not the applications fault.

  • Fuente de la reseña 
  • Publicado el 19/6/2020
Javier H.
Digital Consultant
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
  • Valoración global
    1/5
  • Facilidad de uso
    1/5
  • Características y funcionalidades
    1/5
  • Asistencia técnica
    3/5
  • Relación calidad-precio
    1/5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Publicado el 10/5/2019

"I hate HubSpot so much, it made me loose a lot of money!!!"

Comentarios: The worst experience with a piece of software in my life. I have lost thousands because of HubSpot. Avoid with all your means!

Puntos a favor: I really wanted to be fair and find something that I like about HubSpot but, to be honest, when I tried to do so, I was unable. It has so many bugs, its control panel UX is so bad, the learning curve is so big and it lacks so many features, that this is the first review I make in Capterra where I cannot find anything I like of a piece of software.

Contras: Oh, god. I have TONS of things that not only I dislike, but HATE of HubSpot. 1) The learning curve is ridiculously big, as a result of a very badly designed UX and the constant bugs when using it. 2) You will need hours, days, weeks and sometimes months of hard work to design by yourself a decent landing page that will still lack many functionalities and look not so good. Their visual editor is really really bad, and coding in HubL is frustrating. And if you look for predesigned templates, most of them are terribly badly designed. It has issues every now and then, and you will lose contacts, automations will not work... a disaster. Their support chat works sometimes, sometimes not, just when they decide to make it available! Very careful with the Advanced Code Snippet box in your landing pages settings, don't place your tracking codes there: sometimes this doesn't work and you will lose retargeting opportunities. Also, email templates are terrible. Oh! And this one is the worst: if you tag your ads' URLs with UTM tags, HubSpot receives these tags but will not show you this info for all interactions, only for the interaction preceding the creation of the contact. TERRIBLE!!! I think this has to be the worst CRM ever in history!!!

  • Fuente de la reseña 
  • Publicado el 10/5/2019
Taylor B.
Independent Managing Technician
Servicios medioambientales, 2-10 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 18/3/2020

"Everything you could need -unless you need mobility."

Comentarios: Overall, I'd have to say my experience has been quite amazing. Their desktop/website side is strong and speaks for itself, but they need to work on mobility (and I know I've trashed-talked their mobile app a bit, but it does track some things, like phone calls and emails and such, which maybe that's all you need to do.. it'll do a great job there), we're in 2020 now and ain't nobody wants to be carrying around these massive laptops anymore.

Puntos a favor: There's tons & tons of features to love about Hubspot. The power of the platform, even the free version of it, is undeniable. Tracking customers, managing issues, following up with loose-ends.. it's all handled seemlessly here and it's so smooth you won't even notice the undoubtedly massive amount of effort that's been put into it. - Hands-down best feature? The issue Ticketing system.

Contras: As i mentioned in the title of my review here, mobility. The biggest issue i've had with Hubspot is the fact that i can't really use it outside the office, unless i pull my desktop and set it up in the back seat of my car.. because that's how bad their mobile app is right now. That being said, they have a long-running feature-request board that gets tons of comments asking them when they'll update their app to bring more amazing features to mobile, but that hasn't had a reply from them in almost a year now. - The main feature their app needs? The mobile Ticketing system.

  • Fuente de la reseña 
  • Publicado el 18/3/2020
Fletcher H.
Operations Manager
Dispositivos médicos, 51-200 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    3/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    3/5
  • Probabilidad de recomendación
    7/10
  • Fuente de la reseña 
  • Publicado el 21/4/2020

"HubSpot CRM"

Comentarios: My overall experience with HubSpot was definitely good and I highly recommend the software, as long as someone else is paying for it and not me. The practical ability of HubSpot is awesome and really did help our business move forward.

Puntos a favor: The ease of use was definitely my favorite aspect of HubSpot, from the pipeline to workflows and reporting it was overall just a really easy system to use. The ability to customise the interface was also awesome, I was able to make the software almost unique to us just from my computer.

Contras: A lot of addon's, I guess its to be expected but to get the full experience of HubSpot (ie. product lists, the accounting side, marketing) you need to pay a little bit more each time until you ended up paying quite a large amount (more then a lot of other CRM's) for a product that makes it self appealing by saying its free to start.

  • Fuente de la reseña 
  • Publicado el 21/4/2020