---
description: ¿Qué piensan los usuarios de AnyDesk? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de AnyDesk gracias a Capterra Perú.
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title: AnyDesk - Opiniones, precios y características - Capterra Perú 2026
---

Breadcrumb: [Inicio](/) > [Programas para asistencia remota](/directory/30928/remote-support/software) > [AnyDesk](/software/149595/anydesk)

# AnyDesk

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> AnyDesk es el software de escritorio remoto más rápido del mundo, ideal para compartir escritorio, soporte remoto y presentación web.
> 
> Veredicto: 1787 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa AnyDesk?

Escritorio remoto, soporte remoto, pantalla compartida y presentación web

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 1787 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.3/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.5/5 | Basado en las opiniones generales |
| Funciones | 4.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: AnyDesk Software
- **Ubicación**: Stuttgart, Alemania
- **Constitución**: 2014

## Contexto comercial

- **Precio inicial**: EUR 22.90
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, chino, español, francés, inglés, italiano, japonés, neerlandés, portugués
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más

## Funciones

- Acceso a varios monitores
- Acceso desatendido
- Acceso móvil
- Chat en tiempo real
- Chat y mensajería
- Control/Acceso remoto
- Controles o permisos de acceso
- Creación de informes/análisis
- Grabación de la pantalla
- Grabación de la sesión
- Herramientas de colaboración
- Resolución de problemas
- Transferencia de archivos
- Uso compartido de archivos
- Uso compartido de la pantalla

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Programas para asistencia remota](https://www.capterra.pe/directory/30928/remote-support/software)

## Categorías relacionadas

- [Programas para asistencia remota](https://www.capterra.pe/directory/30928/remote-support/software)
- [Software de escritorio remoto](https://www.capterra.pe/directory/31955/remote-desktop/software)

## Alternativas

1. [RemotePC](https://www.capterra.pe/software/173304/remotepc) — 4.7/5 (583 reviews)
2. [Zoho Assist](https://www.capterra.pe/software/181775/zoho-assist) — 4.7/5 (1446 reviews)
3. [TeamViewer ONE](https://www.capterra.pe/software/122252/teamviewer) — 4.6/5 (11629 reviews)
4. [GoToMyPC](https://www.capterra.pe/software/193062/gotomypc) — 4.8/5 (588 reviews)
5. [Supremo Remote Desktop](https://www.capterra.pe/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews)

## Opiniones

### "Excelente aplicacion" — 5.0/5

> **wilson** | *28 de noviembre de 2024* | Redes informáticas | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Any Desk  es una plataforma  muy util versatil y de facil uso para  conexion remota  a otros dispositivos ya sea  computadores o dispositivos moviles
> 
> **Puntos en contra**: la desventaja que veria   es que si o si debes tener una licencia para  poder brindar un soporte de caldiad, que por su precio auna si vale la pena
> 
> super, facil de usar, muy compacta segura y versatil recomendada

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### "GOOD APPLICATION FOR REMOTE PROBLEM SOLVING" — 5.0/5

> **Marco** | *22 de diciembre de 2025* | Servicios jurídicos | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: It's an easy-to-use application with few commands and quick setup. As a virtual assistant, whenever a technical issue arises, I receive fast remote support with good connectivity and minimal lag.
> 
> **Puntos en contra**: Sometimes no notification is sent when the previously linked device tries to regain control. Sometimes the app doesn't notify me at all, and it ends up being a big scare.
> 
> A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting technical issues.

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### "Destined to dethrone teamviewer" — 4.0/5

> **Salvador** | *19 de julio de 2019* | Externalización/deslocalización | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: It has all the functionalities to provide remote assistance to several devices. It is very fast and very reliable connection.
> 
> **Puntos en contra**: The interface is not very friendly but it seems to be a common in the field. There is no option to black screen the remote desktop which does not allow confidential assistance.
> 
> Although it doesn't have one or two teamviewer features, it is the best alternative for remote assistance.

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### "My first time with Anydesk" — 5.0/5

> **Chiara** | *23 de mayo de 2026* | Servicios jurídicos | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I was new to this software but once I downloaded it for work reasons I was amazed on how easy it is to use\! And how many things you can do with it\! It is stunning how you can get access to someone else computer, being in control, and look at what they're looking. So easy to setup, takes a few minutes. Plus it's free of use.
> 
> **Puntos en contra**: It's an amazing software but maybe a few issues is that sometimes I found it lagging a bit, could be my WiFi of course but it happens that I have to close and re open the program to let it work properly. It happened just a few times but in case I'll contact the customer support, but for me it works fine by now.
> 
> I think it's an amazing software that has so much potential, I compared it with a few other softwares that do the same and Anydesk it's the best by far.

-----

### "Remote Assistance" — 5.0/5

> **Collins** | *20 de febrero de 2026* | Software informático | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices.
> 
> **Puntos en contra**: Copy-paste or remote control sometimes isn't as responsive, which can slow down productivity. Switching from the local PC to the remote system can be affected by this.

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