--- description: ¿Qué piensan los usuarios de Blackfire? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Blackfire gracias a Capterra Perú. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Blackfire - Opiniones, precios y características - Capterra Perú 2026 --- Breadcrumb: [Inicio](/) > [Herramientas para monitorear aplicaciones](/directory/30208/application-performance-management-software/software) > [Blackfire](/software/148956/blackfire) # Blackfire Canonical: https://www.capterra.pe/software/148956/blackfire > Faculta a todos los desarrolladores y a las operaciones de TI para que continuamente verifiquen y mejoren el rendimiento de las aplicaciones, a lo largo del ciclo de vida. > > Veredicto: 3 usuarios lo han valorado con **1.3/5**. De los mejores valorados en **Facilidad de uso**. ----- ## Vista rápida ### ¿Quién usa Blackfire? Blackfire está diseñado para el mundo empresarial. Es una herramienta para desarrolladores y devOps, pero también para empresas de hosting. Ofrece ediciones adicionales para PYMES y una edición gratuita para particulares. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **1.3/5** | 3 Opiniones | | Facilidad de uso | 1.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 1.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 1.3/5 | Basado en las opiniones generales | | Funciones | 1.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 0% | (0/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Platform.sh - **Ubicación**: Paris, Francia - **Constitución**: 2010 ## Contexto comercial - **Precio inicial**: USD 24.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Países disponibles**: Francia ## Funciones - Análisis de causa raíz - Supervisión de servidores ## Opciones de asistencia - Chat ## Categoría - [Herramientas para monitorear aplicaciones](https://www.capterra.pe/directory/30208/application-performance-management-software/software) ## Alternativas 1. [ManageEngine Applications Manager](https://www.capterra.pe/software/172323/manageengine-applications-manager) — 4.6/5 (255 reviews) 2. [Datadog](https://www.capterra.pe/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews) 3. [Site24x7](https://www.capterra.pe/software/168192/site24x7) — 4.7/5 (344 reviews) 4. [Zabbix](https://www.capterra.pe/software/135902/zabbix-monitoring-solution) — 4.7/5 (110 reviews) 5. [Dynatrace](https://www.capterra.pe/software/81932/dynatrace) — 4.5/5 (82 reviews) ## Opiniones ### "Difficult to Setup, Poor Support - Stay Away" — 1.0/5 > **Abhiraj** | *20 de abril de 2024* | Administración educativa | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Nothing. I couldn't even set it up properly. > > **Puntos en contra**: 1. It doesn't have a trial 2. Difficult to setup. Spent 3-4 days but still couldn't setup. 3. Poor documentation and support > > I went for it as it looks to be a nice alternative to improve my code as we were facing performance issues. The demo on the site looked useful and I did the mistake of going with it. Followed the documentation available on the site but I couldn't push any data to Blackfire as mentioned. I wrote to support telling them that its not working for me. No one turned up the first day. The next day I asked them for my refund. They said that I've used the service and hence they couldn't refund the money now. This was on the 3rd day of struggling with the setup. Looks like a trap specifically with no upfront trial. Even to try you have to put your credit card in and pay atleast 159$. Stay away\! ----- ### "Poor documentation, worthless customer service" — 2.0/5 > **Steven** | *24 de noviembre de 2020* | Software informático | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: We found various improvement opportunities in our code base > > **Puntos en contra**: - it is not clear what they define as a 'profile' - they count calls to same API endpoint with the same method (POST, GET, HEAD etc) as different profiles - they have an unwritten max of 1000 profiles a day (see prev point you will hit this in no time if you are looking for optimizations instead of very specifically testing parts of your app) > > Their customer service is absolutely worthless. It is slow (takes days for them to respond even AFTER they have read your message; you can see that in their chat). They provide halve answers (if you ask 2 things they will only respond to the last item) and their responses are halve-assed bordering rude and totally useless. ----- ### "Stay away" — 1.0/5 > **Jay** | *12 de julio de 2022* | Producción de alimentos | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Was hoping to give it a go with our codebase but was faced with no way to try the product unless we get an expensive license. > > **Puntos en contra**: Absolute lack of care by their customer service team and lack of care for sales. > > Signed up for a trial, dashboard clearly states that we would have 7 days to try/demo the software. Assigned a task to our staff to work with the platform and get the validation going. The platform just locks every visible area behind a paywall with the lowest cost plan being the $100/mo option, unless we subscribe for an annual membership. Customer service staff just refused to help or prove any worth of the product without a license purchase. ## Enlaces - [Ver en Capterra](https://www.capterra.pe/software/148956/blackfire) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Datos estructurados