Yo!Kart

Great Support from a great team!

Puntos a favor:

The B2B e-commerce package has more than enough features to get the marketplace going, and I appreciate the flexible customization features.

Contras:

Japanese support would be appreciated but not essential.

Finally found a solution to my business

Comentarios: I spent a huge chunk of my savings for Worpdress plugins and ADS in order to setup my multivendor marketplace. 6 months of custom developments and tryings, just to get emails from my vendors, that the system is very unintuitive and hard to use. The UI//UX was also terrible. All that until I found about Yo!kart. Took three days of research to compare the other similar platforms, but hands down, this was the best one and exaclty what I was looking for!

Puntos a favor:

The team is installing the platform on your own server and they do it fast!The UI/UX is great especially the admin and vendor parts

Contras:

Lack of custom themes for the goQuick packages is the only thing that I kinda don't like

Project TAKEYT.COM

Comentarios: I recommend anyone to Yo!Kart. They have an excellent communication skill and they give attention to detail
My project www.takeyt.com was handled with care

Puntos a favor:

I was skeptical at first however [sensitive content hidden] the business analyst provided super clarity every step of the way before inception of the project; and when the project started [sensitive content hidden] ability to give understanding and attention to detail was impeccable. I recommend anymore FATBIT.

Contras:

Setting up the API's for google feed and social login; however it was resolved amicably

Yokart is cheating the customers

Comentarios: Yokart is fooling its clients. They are taking the monies from the customers for the AWS services and if the customer discontinues due to dissatisfaction, they are using this for their personal benefit and not refunding the monies to the customers.
They only know to take the money, but do not give any support. For support, they want us to pay extra which is a super high cost. Even they make their customer take higher AWS space and enjoy the same for their personal benefits.

Puntos a favor:

The product is too complicated. Not at all customer friendly

Contras:

pathetic Customer service is poor money minded cheating intension The product is too complicated. Not at all customer friendly

Yokart as a marketplace

Comentarios: We are in the Americas and they are in India time so we typically meet once a week or once every two weeks now that the system is stable with AC who is our day-to-day liaison, zoom Meetings are late night or early morning, I prefer the late night meetings because they typically have answers or fixes/ results by morning. We have a WhatsApp group did we use as a way to keep track of the issues, and We have developed a great working relationship with them. I feel like I have the best of both worlds the ease of implementation of a hosted platform as well as the on-demand customization of a made from scratch platform, With the added benefit that it feels like I have a team of all star developers creating upgrades for me on a yearly basis, Now of course they charge for the upgrades, But at least I feel like my e-commerce marketplace software is not going to fall behind.

Puntos a favor:

I must say the responsiveness of the service organization, from AC who is our day-to-day liaison for setup, app launch, and any technical problems to the [SENSITIVE CONTENT HIDDEN] of FATbit technologies whom I wrote to on LinkedIn out of the blue asking for help because I needed him to pull a team together and help us implement over the weekend. Not only did he respond, but he brought in [SENSITIVE CONTENT HIDDEN], his lead business consultant, who got it done. This means that we bought it on a Friday and we were up and running on Monday. That was amazing to say the least. After that we had four extensive weeks of handholding so we could learn to use the system, [SENSITIVE CONTENT HIDDEN] assigned AC to our account as many things that we thought were bugs turned out to be just lack of understanding of the system on our part. Now we are entering a phase where we have dozens of sellers and thousands of products in the system, the platform is stable terms terms of configuration parameters, and we are now ready to have them do some customizations on our app (user experience changes to front end and building an API connection for the backend). They are a great team and have designed a great software, I highly recommend it.

Contras:

For an e-commerce software it’s important to be able to have the various stores that are going to be selling in the marketplace be able to upload their products, and they have designed a very very robust mass importing and exporting capability. You can import products, inventories can be changed and pricing can be adjusted, and many of our clients are taking advantage of that capability as they update pricing and inventory multiple times a day, especially now with the Christmas season coming to an end and the volatility of the dollar in global markets. The part that is lacking is that I wish FATbit would have build a flat out API that takes advantage of the robust import/export functionality because many of our clients are now sophisticated enough, and they would feel more comfortable importing their 20,000 products through an API then by XML upload. In addition or flexible architecture depends on rest API’s and web hooks, so we can connect to our accounting software, logistics, zappier etc. Yokart has done many customizations for many clients to be able to do these connections, but in this new era of flexible architecture, I believe this should come with the system just like they have a native connection to PayPal, Stripe, and Shipstation. We are going to pay for a customization project to build out an extensive API infrastructure, and my hope is that they use it as a standard part of their next version so others in the future won’t have to worry about this or pay for it.