¿Qué es WellnessLiving?

WellnessLiving es una solución todo en uno para tu estudio de fitness. Este software ofrece programación de citas, marketing por correo electrónico, creación de informes sólidos, programas de recompensas, registros de progreso del cliente, gestión de la reputación, procesamiento de comerciantes y nómina, entre otras características. No hay costosas tarifas de complementos para integrar tu agenda en tu sitio, generar reseñas, enviar notificaciones por correo electrónico/mensaje SMS, utilizar un programa de recompensas o automatizar el marketing. WellnessLiving fue diseñado por y para los clientes.

¿Quién usa WellnessLiving?

WellnessLiving es asequible, confiable y versátil. Tiene todas las funciones sin necesidad de complementos, lo que reduce costos y ahorra tiempo. Su interfaz intuitiva es altamente visual y fácil de usar.

¿Dónde se puede implementar WellnessLiving?

Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)

Sobre el proveedor

  • WellnessLiving Systems
  • Ubicado en Richmond Hill, Canadá
  • Fundada en 2012
  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Australia, Canadá, Estados Unidos, Reino Unido

Idiomas

inglés

Sobre el proveedor

  • WellnessLiving Systems
  • Ubicado en Richmond Hill, Canadá
  • Fundada en 2012
  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Australia, Canadá, Estados Unidos, Reino Unido

Idiomas

inglés

Imágenes y vídeos de WellnessLiving

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Comparar el precio de WellnessLiving con productos similares

WellnessLiving

USD 59.00/mes
Versión gratuita
Prueba gratis
USD 159.00/mes
Versión gratuita
Prueba gratis
USD 121.00/mes
Versión gratuita
Prueba gratis
USD 25.00/mes
Versión gratuita
Prueba gratis

Funciones de WellnessLiving

  • Acceso móvil
  • Actualizaciones en tiempo real
  • Alertas y notificaciones
  • Aplicación móvil
  • Asistencia al cliente
  • Automatización de marketing
  • Base de datos de clientes
  • Base de datos de contactos
  • Base de datos de miembros
  • Biblioteca de ejercicios
  • CRM
  • Citas recurrentes
  • Clasificación de cinturones
  • Comunicación bidireccional
  • Comunicación con miembros
  • Confirmación y recordatorios
  • Conforme con HIPAA
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Creación de marca personalizable
  • Directorio de miembros
  • Evaluación de condición física
  • Facturación
  • Formularios personalizables
  • Gestión de aplicaciones
  • Gestión de asistencia
  • Gestión de calendarios
  • Gestión de citas
  • Gestión de clases
  • Gestión de clientes
  • Gestión de clínicas
  • Gestión de contratos o licencias
  • Gestión de cotizaciones
  • Gestión de docentes y personal escolar
  • Gestión de empleados
  • Gestión de equipo
  • Gestión de estudiantes
  • Gestión de eventos
  • Gestión de inventarios
  • Gestión de la comunicación
  • Gestión de la disponibilidad
  • Gestión de membresías
  • Gestión de nóminas
  • Gestión de pedidos
  • Gestión de personal
  • Gestión de proveedores
  • Gestión de reservas
  • Gestión de tareas
  • Gestión de tarjetas de regalo
  • Gestión de visitantes
  • Gestión financiera
  • Herramientas de colaboración
  • Inscripción en línea
  • Integraciones de terceros
  • Integración de páginas web
  • Integración de redes sociales
  • Marketing por correo electrónico
  • Métricas de rendimiento
  • Notas SOAP
  • Notas de reserva
  • Notas sobre la evolución
  • Pagos en línea
  • Panel de actividades
  • Para centros de belleza y balnearios
  • Para estudios de yoga o pilates
  • Perfiles de clientes
  • Plan de entrenamiento
  • Planificación de personal
  • Portal de autoservicio
  • Portal de clientes
  • Portal de miembros
  • Portal de padres y estudiantes
  • Procesamiento de pagos
  • Procesamiento de tarjetas de débito/crédito
  • Programación
  • Programación a tiempo real
  • Programación automatizada
  • Programación de citas
  • Programación de cursos
  • Programación de grupos
  • Punto de venta (POS)
  • Recordatorios
  • Recordatorios de llamadas
  • Recordatorios por correo electrónico
  • Recordatorios vía SMS
  • Renovación de inscripciones
  • Reprogramación
  • Reserva en línea
  • Reservas de grupo
  • Seguimiento de la asistencia
  • Seguimiento horas/gastos
  • Sincronización de calendario
  • Sistema de calendarios o recordatorios
  • Tipos de miembros
  • Varias ubicaciones

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Acepta todos los pagos de forma rápida, fácil y segura con Square Payments.

Opinones de WellnessLiving

Evaluación media

En general
4.4
Facilidad de uso
4.3
Atención al cliente
4.4
Funcionalidades
4.3
Relación calidad-precio
4.3

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
70%
4
15%
3
6%
2
3%
1
7%
Ben L.
Ben L.
Co Owner en EE. UU.
Usuario de Linkedin verificado
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

What we love most of all is their eagerness to listen to our feedback and develop the features.

5 hace 4 años

Puntos a favor:

We were definitely nervous to make a switch from Mindbody. But after another rate hike on top of paying for three other services for perks, reporting, and website integration, we realized it was no longer the best fit for our yoga studio. We reached out to WellnessLiving for a demo, and they walked our entire staff through the software, showing us how everything was already packaged together. Not only that, it was more intuitive to use, had more features, was less expensive, and their merchant service would save us over 8% in payment processing! We were sold. The data migration occurred after our last night class, and we able to sign in our clients and accept payments through WellnessLiving the next morning. It seemed like their support team was on call specifically for our staff, providing prompt responses and resolutions to any minor problems that popped up. And this level of support continues to this day. Since making the switch, we've slowly unlocked WellnessLiving's potential, bringing in more clients, adding more memberships, and improving the overall client experience. What we love most of all is their eagerness to listen to our feedback and develop the features our yoga studio needs to thrive.

Contras:

From time to time we get minor issues with their automatic payment system that caused a few headaches for our clients, but it was never anything major, and the payments always made sense in the end. But WellnessLiving took our issues to heart and implemented a few bug fixes and features that hopefully resolve those issues from popping up in the future.

Respuesta de WellnessLiving Systems

hace 4 años

Hi Ben! Thanks for taking the time to leave your review. At WellnessLiving, we know how overwhelming the search for the right software can be, so we are overjoyed to hear that you have found a loyal partner in us. We also know that your satisfaction goes beyond first impressions, and that is why our team is always responsive and focused on ensuring that everything works how you need, all of the time. We focus on the backend, while you focus on your business. Speaking of which, time for us to get back to saving you time and money!

Jessica C.
Founder/Owner en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Wellness Living Review

5 el mes pasado Nuevo

Puntos a favor:

What I enjoy most about the software is the quality for the price. It appears to have similar/same features as MindBody and is more affordable. The software is easy to use and my clients love it.

Contras:

The onboarding process was drawn out and time consuming. There were too many points of contact and it was somewhat confusing.

Respuesta de WellnessLiving Systems

hace 4 semanas

Hey Jessica, Thank you for writing us a review! We believe everyone should have access to a quality business management platform at an affordable rate, and that's what we're here to provide! It's focusing on the simple stuff that has allowed us to succeed, and our powerful features combined with an interface that's really easy to use has helped many businesses like yours succeed as well. Starting out as a small company has given us a great perspective on why the focus on simplicity, affordability and customer support is just so important to build a successful partnership with our customers, and the other guys (like Mindbody) lose sight of that sometimes. We don't just see our customers as dollar signs, we view it as a long-term partnership with every business on our platform and what makes us happiest is when our customers are so happy that they even refer their friends, family and colleagues to join the WellnessLiving family. Thanks again for the review! Steven H. (Customer Advocate

Colin H.
Owner en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Overpromised, Underdelivered - Extremely Poor Customer Service

2 hace 2 meses

Comentarios: Where to begin? The salesperson we spoke to made promises about the software that they failed to deliver on -- we're a semester based business and the software was not set up for that. We had to perform numerous workarounds that took hours to complete on a daily basis--and, due to this, were unable to use 90% of the automation that had attracted us in the first place. The software itself looks nice but it is massively overengineered and requires extensive training to use properly whereas competing software (that we eventually switched to) does everything that we need with not training at all! We told them what we needed, they said it would work, and then it didn't--eventually they even started saying that they would need to code new 'enhancements' to make it do what we needed but that it would take months. Customer service is awful. We never were able to get back in touch with our initial salesperson and, after we signed the contract, the service kept getting worse. Once it became clear that the software would not deliver on promised features it took THREE months to cancel the contract, and they continued taking monthly payments in the interim. Most recently, I found that they never cancelled the merchant services account as promised and hundreds of dollars were charged without my knowledge over the course of five months (I'd had taken a new job so my partner was running things), and they still refuse to refund the amount! A nightmare company. I do not recommend them!

Puntos a favor:

- Automatic Payments - Sleek Design - Scheduling Software - Mobile App (costs extra)

Contras:

- Requires a great deal of training to even begin to use. - Overdesigned and packed with features yet fails to tailor itself to your businesses needs. - Expensive compared to similar software. - Bad customer service (expanded on below).

Respuesta de WellnessLiving Systems

hace 2 meses

Hi Colin, Thank you for taking the time to write us a review. When you sign up at WellnessLiving, we aim to exceed your expectations and we do everything we can to ensure your migration is seamless and headache-free. Our platform is an all-in-one tool kit to run your entire business and a lot of customers tell us the interface works so well because it makes it so simple to do everything you need with just a few clicks. It's easy for staff to do their tasks, it's easy for clients to book classes or add their billing info on their membership, and you get to save a lot of time. We truly care about your success on our platform and I'm really sorry to hear you've been having these issues. I'd like to get in touch to find out a more about what happened and to make this right, I've sent you an email, please respond whenever you can or alternatively call me on 1-888-668-7728 and I'll personally see to it that you receive the support you've been after. Tony M. (Customer Advocate)

Salit C.
President en EE. UU.
Artes escénicas, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Happy with it

5 el mes pasado Nuevo

Puntos a favor:

Very easy to schedule classes on the business end, and very easy to book and pay on the client's end. I also like the mailchimp integration which saves me time adding clients manually to the mailing list.

Contras:

It would be nice to have an integrated session of both online and in person in one. The store could be more developed and offer shipping options and order fulfillment tracking plus more product options (color, size, etc.)

Respuesta de WellnessLiving Systems

el mes pasado

Hey Salit, Thanks for the great review! We focused a lot on cutting out unnecessary steps and clicks in the booking process, so that it's easier for clients to make more bookings and more purchases in your store. That helps encourage repeat visits, which is great, but it also improves the client experience which is great for getting them to share positive reviews and refer their friends to your business. That same focus is applied to the staff interface too, and part of the reason we added the Mailchimp integration and others is to make it easier to run your business, so you can get more done in less time! A big thanks goes to our customers, who over the years, have given us great feedback which we have used to continuously add to and improve on the software - and that's something we're still doing today! Tell us what features you want to see added in our next update, here: https://community.wellnessliving.com/page/home/ Steven M. (Customer Advocate)

Annalize H.
Annalize H.
Owner/Director en Canadá
Usuario de Linkedin verificado
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Wellnessliving Highly Recommended

5 hace 2 meses Nuevo

Comentarios: The whole experience from first introductions, to knowledge sharing, sales, on-boarding, training, data transitioning, implementation and now active usage has been a positive experience. Expectations exceeded with this company and their technology, customer services, communication and we would 1000% highly recommend Wellnessliving.

Puntos a favor:

Wellnessliving delivered on their intentions for the technology and some. The website for the business end is easy to use, intuitive and the Wellnessliving team do a fantastic job of monthly tech updates and communicating these updates through various channels including videos. We love the Wellnessliving Business Elevate App. It’s easy for staff to use with little or no training. Our Breathe Fitness client app, that the Wellnessliving team helped to develop, is our most favourite and effective technology. We love having happy, returning clients who can manage their own personal accounts, profiles, purchases, bookings & cancellations in advance of coming to the studio. Easy to use and keeping the technology current with the economic climate is key for us.

Contras:

I honestly cannot find any fault with this technology. Easy to use and great people to work with. Very good communication.

Respuesta de WellnessLiving Systems

hace 2 meses

Hi Annalize, Thank you for the amazing review! We love helping Canadian businesses grow and succeed using the latest in business management software (made easy-to-use)! You shouldn't have to spend hours training your staff and the Elevate app adds a lot of simplicity in place of complexity. When your clients are booking services, checking their accounts and signing waivers all on their own on the branded app, that takes your company brand to a whole new level. At the end of the day, it's not just about features but the way the platform supports your business and makes your life easier. That's why so many studios are making the leap from Mindbody every year: it's really complicated to use and there's just no support for your business! We're really pleased to hear that we were able to exceed your expectations in the migration and that means a lot to us because everything we do as a company revolves around the customer. Thank you for choosing WellnessLiving! Jenny P. (Customer Advocate)