17 años ayudando a las empresas peruanas
a elegir el mejor software
membermeister
¿Qué es membermeister?
Deja de perder horas completando tediosos documentos administrativos y cambia a una forma moderna de dirigir tu escuela de danza. Con membermeister, puedes crear cientos de facturas con solo presionar un botón, conciliarlas automáticamente y tomar pagos online.
Agrega a eso una potente base de datos de alumnos online, seguimiento de la asistencia, recordatorios automáticos, cuentas de maestros... la lista continúa. Desarrollado en Gran Bretaña y respaldado por expertos del Reino Unido que estarán a tu lado y te ayudarán a hacer crecer tu escuela.
¿Quién usa membermeister?
Escuelas y estudios de danza que buscan automatizar, optimizar y hacer crecer su negocio.
¿Tienes dudas sobre membermeister?
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membermeister
Opinones de membermeister
Fantastic software and brilliant customer service!
Comentarios: Brilliant! The team are really quick to respond and very thorough with the step to step videos of how to work the software in the most efficient and easiest way. It saves me so much time each term when calculating all invoices and keeping an eye on all customers to keep them all upto with news and check in with my customers to ensure they are all happy with our services!
Puntos a favor:
I like how communicative the team are when dealing with questions, in a very quick and helpful manner. I would highly recommend using membermeister to organise your school, business, life!
Contras:
I am really happy with the software and any requests that I have asked for have been put onto the system shortly after my feedback.
Respuesta de membermeister
hace 2 años
Hi Sarah, Thank you for taking the time to leave this fantastic review. Your feedback is so valuable to us as we continue to adapt & grow in order to provide software that meets our customers needs. We're so pleased to hear that you have been happy with the customer service you have received, that's very important to us and also that any requests you have made have been actioned in a timely manner. We really appreciate this, thanks again. Team membermeister.
Perfect software tool - backed with excellent support
Comentarios: MM saves me heaps of time and keeps everything running smoothly for me - worth every penny.
Puntos a favor:
Seamless process to convert from basic excel spreadsheets - all taken care of by exceptional support from [SENSITIVE CONTENT].
Contras:
My 1 wish would be for the system to record credits for cancelled lessons and auto deduct from next invoice run.
Respuesta de membermeister
hace 3 años
Thank you for the great review Lynda. We hear your feedback loud and clear and a credit note feature is on our radar. I'll pass your notes on to the team.
Elite Dancers Academy - Membermeister experience
Comentarios:
The support from the team is fantastic, anything that i have struggled with technically they have been a great help in demonstrating with videos and instructions.
I have a growing dance school business so it is great to have something to help organise my database and generate invoices.
Puntos a favor:
- The ability to email classes from a professional system - The ability to log all the client information with ease - invoice system is great to keep track of who has paid and who is due to pay
Contras:
- I still struggle with how i can invoice one parent for their two or three children who are in different classes
Respuesta de membermeister
hace 8 años
Thanks for your fantastic review Yasmin. We've noted your feedback on family invoicing and will do our best to make this clearer and simpler.
Fabulous software
Comentarios: Very positive experience with membermeister. The help desk team are very knowledgeable and quick at responding.
Puntos a favor:
Don’t have to download and install programmes as it’s cloud based meaning no time wasted doing updates. It’s a very user friendly dashboard
Contras:
There is nothing that I dislike about membermeister
Respuesta de membermeister
hace 11 meses
Thank you for this fabulous review Helen, we are so happy to hear that membermeister is working well for you.
Alternativas consideradas:
Membermeister is fab!
Comentarios: Membermeister are extremely friendly, helpful and supportive - explaining things very clearly. Their responses are also incredibly fast - I've always managed to get help within an hour of needing it!
Puntos a favor:
Membermeister is very simple to use - it took very little time to 'learn' which meant I could get on with running my business almost immediately after switching software. This was brilliant and the team at Membermeister were incredibly helpful, going out of their way to help me transfer my customer data and get set up.
Contras:
There is nothing I dislike - the team are constantly adding new features which is fantastic. Occasionally I think of a different way a certain feature could function, but know the Membermeister team are happy and willing to listen to suggestions and take them in board to further improve the software.
Great Software for Running a Dance Business
Comentarios: I have been using Membermeister for approximately 6 months since taking over a small dance school. My first invoice run when taking over the school took me several hours using standard spreadsheet software and was very stressful. My accountant suggested that I tried Membermeister as a way of saving time on my invoicing and keeping track of the finances. I first met with the support staff who showed me through the software's features. He was so helpful with answering all my questions and gave a slick presentation. Invoicing now is so easy, all I do is select which classes need an invoice and in a few clicks, the invoices are all prepared. It's very easy to keep track of who has paid and send reminders to those who haven't. If I ever have any problems with the software or forget how to use any of the features the support staff is always quick to reply on the online chat. Suggestions on how to get the most out of the software are always given. If there are any features that aren't quite working for you or you have any suggestions for things that would make the software work better they are always open to hearing. I'm often finding messages in my inbox with news of updates based on customer suggestions. A great piece of software that saves me so much time and helps me to keep on top of my business.
Puntos a favor:
Save me so much time when creating multiple invoices.
Contras:
I've had issues with the printable registers. I run classes from a church hall without wifi so am not able to use the online versions. The support staff, however, has been very helpful with coming up with ideas of how best to using the register functions of the software.
Great Product, Great Service!
Puntos a favor:
Membermeister is really user friendly; it does everything I need it to do and more making the management of my performing arts school so much easier than it was before I discovered the software. Invoicing and communicating with students and their parents are now a piece of cake and it's great to have my database of students stored in one secure location that I can access anywhere, I really couldn't and wouldn't be without it. Added to all of this the help and support I receive is always incredibly friendly!
Contras:
I love everything about Membermeister! I would love it even more if it was possible to manage all of my accounts through the software too, if this might be something for the future?
Membermiester Saves Time
Comentarios: Easy to set up to suit our groups. Support from Membermister exceptional. Easy to navigate and learn yourself.
Puntos a favor:
I can see all the invoices in one place and who has and who hasn't paid. It is easy to send reminders, easy to navigate and the support team are extremely helpful.
Contras:
There is nothing I do not like. I find it all very useful.
Getting started was incredibly easy. The experience since has been everything we wanted.
Comentarios: More accurate information about students attendance and invoicing.
Puntos a favor:
The simplicity of creating invoices and seeing who has not yet paid and sending them out reminders. The ease of setting up and taking class registers.
Contras:
It is not designed for invoicing Pay As You Go students, but with customer representative's assistance we have found a very workable solution. You need wifi access to take the registers, but you can easily create printable registers. They are working on an app that I hope will solve this one.
Respuesta de membermeister
hace 6 años
Many thanks Suzanne, great to hear that membermeister is helping you and your business.
PERFECT PIECE OF SOFTWARE FOR MY DRAMA SCHOOL
Comentarios: It was definitely the right choice when my business grew and I was in search of software to manage my drama classes. Since using it, I have found I have so much more time on my hands to focus on pushing the business as the drudgery of admin and keeping class info up to date is so much easier. When you offset the cost of my time sorting manual invoicing, checking if people have paid into the account and chasing those who have not and ensuring children's details are always up to date then the cost is actually incredibly cheap.
Puntos a favor:
The ease of use, it takes a very little amount of time to get accustomed to the software. The support when you do need some help is extremely good and I am never stuck for long. I also love the fact that my staff are able to access the data for contact and medical details for children very easily and so there is no need for paper lists or issues with security of data.
Contras:
Currently not able to automatically invoice each month, it is only manual but I believe this is in the pipeline. I also find setting up a term and removing the half terms a little over complicated as I tend to forget how to do it each term as it is 3 months between set up and it isn't that obvious. Easy when you know how but I think it could be simpler and more obvious.
Fantastic Product
Comentarios: Membermeister has transformed how efficient our business is and evolved with us as we have grown. It's so simple to use and enables us to easily track our students, class registers, timetables, invoices and messaging in one place. All our staff have their own username and different levels of access for security and we can use it on our mobile phones, tablets or laptop. Fantastic value for money and once we tried it we could never go back to how we used to manage.
Puntos a favor:
Everything, It will streamline your business.
Contras:
Can't think of one single thing
Respuesta de membermeister
hace 8 años
Thank you for your brilliant review Neil, we're really happy to hear that membermeister is working so well for you.
Alternativas consideradas:
Great experience of Membermeister
Comentarios: Positive.
Puntos a favor:
Simple to use, and excellent support when customisation was needed
Contras:
The system does not allow members/customers to manage their own data. This is something that is being considered for development.
Respuesta de membermeister
hace 2 años
Thank you for this brilliant review Sally, we're glad to hear that membermeister is working so well for you.
An excellent Customer experience, I never feel as if I am working alone as Customer support great.
Comentarios:
Time saving
More efficient record keeping versus the old excel spreadsheets
Mass emails simplified
Puntos a favor:
The set up was carried out by membermeister team and was seamless. Very clear in its layout. Dashboard seriously helpful. Invoicing very simple. Student recording enhanced by registration form.
Contras:
Sometimes pupils invoices feel hidden as goes in the parent name. Would like a method of payment report showing the explanation put in the "other" box.
Director/Principal
Comentarios: The benefits are 10 fold with the dance school. Saves hours and hours of admin!
Puntos a favor:
It's ability to recognise finances, overdue payments, registers, messages, emails and direct debit functions. Pretty much every function :)
Contras:
'Save' details repeatedly throughout enrolling a new member.
Respuesta de membermeister
hace 6 años
We're so happy to hear such positive feedback Danielle! Rest assured we are working hard to make membermeister even better.
Membermeister saves me so much time
Puntos a favor:
Membermeister saves me so much admin time by making invoices in an instant. I can also track payments easily and send reminders meaning I never miss out on getting paid. My registers and invoices are so much more professional than before, keeping my customers happy! Customer service is exceptional, if ever I have any troubles using the software (which is rare as it is so user friendly) my questions are answered swiftly and completely. I had always been hesitant about getting something like this in the past as I thought the transfer would be difficult and time consuming but my records were all transferred across for me and set up ready for me to use.
So helpful!
Comentarios: So simple and easy to use with loads of help and support
Puntos a favor:
The software is amazing and does everything you could want! The support is incredible as well, getting to talk to real people helping you use it!
Contras:
The only down sides are features that aren't included but this is updated so often that it's never a problem
Great time saver!
Comentarios:
This has made running my school so much easier and efficient! Personalized invoices, keeping track of class numbers and attendance couldn't be easier.
On the rare occasions I have needed help, support is fast and efficient.
Worth every penny!
Puntos a favor:
Fast, easy and efficient
Contras:
Would help if you could add a student waiting list section
Membermeister amazing!
Comentarios: Membermeister saves me hours of time, makes me more efficient and the business is thriving!
Puntos a favor:
Easy to use Professional Excellent customer service My customers love it!
Contras:
Nothing its all brilliant! I cannot fault it.
Great software
Puntos a favor:
This software made invoices so much easier and saved me a lot of time with the class email feature
Contras:
It take a bit of getting used to but the customer service is second to none
Excellent!
Comentarios: My Reps and his team made this an easy transition from our old software to this.
Puntos a favor:
Very easy to use on site or on the move.
Contras:
None that we have experienced so far with this software
Makes my life so much easier
Comentarios: Time saver. Easy to use and learn how to use. Takes the long winded jobs out of role of being a principal.
Puntos a favor:
Creates everything for you. All the invoices. Can resend messages by clicking one you have sent before, easy to send messages to particular classes too.
Contras:
If you add someone to a class later in a term. And build the invoice yourself rather than going to invoice all terms it still thinks that you need to invoice them. And leaves and exclamation point next to that class.
Amazing Service and So Worth It!
Comentarios: Just fantastic - a great resource which has helped transform the way we organise our business. Amazing customer service and really easy to use.
Puntos a favor:
Easy to use and everything is easily accessible. The admin support is second to none.
Contras:
No it’s all great and we have everything we need so far.
Respuesta de membermeister
hace 5 años
Hi Regan, thanks so much for your fantastic review. We're so pleased that you are happy with membermeister and I will share this with the whole team now. It'll make their day. Thanks again.
From the very start their customer service is A*. In addition to their features for admin purposes.
Comentarios: Much more stability and reassurance with chasing invoices.
Puntos a favor:
I enjoy being able to visually view our timetables and being able to deliver invoices directly to customers with the connections through GoCardless and Quickbooks. Having all our users in one space is amazing.
Contras:
Some more flexibility with invoice delivery I.e monthly payment invoices otherwise I have nothing to negative to say.
A happy Customer
Comentarios: Membermeister has really helped with finances, lesson planning & have made contacting my members easy.
Puntos a favor:
I like the ease of everything, it’s so easy to use & so helpful.
Contras:
I like everything about membermeister, it’s made my business so much more professional.
Respuesta de membermeister
hace 5 años
Hi Claire, thank you so much for your review. We are excited that membermeister is working so well for you and I have shared your comments with the team.
Great communication and great programme.
Puntos a favor:
My staff and I find the programme relatively easy to use and it has been simple enough to implement.
Contras:
The programme is internet based. This isn't a huge problem, only I had to get a phone line installed and Wifi to be able to use it.
Respuesta de membermeister
hace 7 años
Thank you for your feedback Grace, it's good to hear that membermeister has made your life that little bit easier.