--- description: ¿Qué piensan los usuarios de MerusCase? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de MerusCase gracias a Capterra Perú. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MerusCase - Opiniones, precios y características - Capterra Perú 2026 --- Breadcrumb: [Inicio](/) > [Software para despachos de abogados](/directory/20038/law-practice-management/software) > [MerusCase](/software/139979/meruscase) # MerusCase Canonical: https://www.capterra.pe/software/139979/meruscase Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.pe/software/139979/meruscase?page=2) > Software personalizado de gestión de la práctica legal basado en la nube con automatización de documentos multifacéticos y sincronización de correo electrónico/calendario en toda la empresa. > > Veredicto: 85 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa MerusCase? Es el único sistema de administración basado en la nube lo suficientemente robusto para servir a empresas empresariales complejas, pero lo suficientemente versátil como para brindar tecnología asequible y que cambia el sector a empresas unipersonales y pequeñas empresas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 85 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Paradigm - **Ubicación**: North Miami Beach, EE. UU. - **Constitución**: 2006 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Alertas y notificaciones - Búsqueda de texto completo - CRM - Calendario de personal - Contabilidad fiduciaria - Control de versiones - Controles o permisos de acceso - Creación de documentos - Creación de informes y estadísticas - Facturación - Gestión de calendarios - Gestión de casos - Gestión de clientes - Gestión de conflictos - Gestión de contratos o licencias - Gestión de correo electrónico - Gestión de documentos - Gestión de flujos de trabajo - Gestión de la conformidad - Gestión de tareas - Gestón de procedimientos jurídicos - Herramientas de colaboración - Horas facturables y no facturables - Notas de caso - Patent/Trademark Management - Portal de clientes - Recordatorios - Seguimiento de estado - Seguimiento de gastos - Seguimiento del tiempo - Seguimiento horas/gastos - Sistema de calendarios o recordatorios ## Integraciones (en total: 6) - Docusign - Gmail - Google Drive - Microsoft 365 - Microsoft Outlook - Microsoft Word ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para despachos de abogados](https://www.capterra.pe/directory/20038/law-practice-management/software) ## Categorías relacionadas - [Software para despachos de abogados](https://www.capterra.pe/directory/20038/law-practice-management/software) - [Software para facturación jurídica](https://www.capterra.pe/directory/20039/legal-billing/software) - [Software de administración de procedimientos jurídicos](https://www.capterra.pe/directory/20040/legal-case-management/software) - [Software de gestión de documentos legales](https://www.capterra.pe/directory/10049/legal-document-management/software) - [Software de gestión de expedientes judiciales](https://www.capterra.pe/directory/31005/docketing/software) ## Alternativas 1. [Clio](https://www.capterra.pe/software/105428/clio) — 4.7/5 (1691 reviews) 2. [8am MyCase](https://www.capterra.pe/software/115613/mycase) — 4.6/5 (784 reviews) 3. [LEAP](https://www.capterra.pe/software/147413/leap) — 4.2/5 (529 reviews) 4. [Smokeball](https://www.capterra.pe/software/133656/smokeball) — 4.8/5 (356 reviews) 5. [Litify](https://www.capterra.pe/software/160393/litify) — 4.4/5 (138 reviews) ## Opiniones ### "As a user since 2013, this just keeps getting better and better and the customer support is the best" — 5.0/5 > **Gerard** | *1 de febrero de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Functionality, ease of use, integration of billing, document management, email client, and accounting features. > > **Puntos en contra**: Not much disliked although I would love to have the ability to scan from a desktop scanner directly to the interface. > > It has greatly increased my productivity. ----- ### "Great Company, Great Software, Great Support" — 5.0/5 > **Robert Benjamin** | *24 de enero de 2017* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: 1. The ability to create custom templates and forms which autofill saves time and money on every letter you send. 2. Customer Support is Great. 3. Customize your personal portal. 4. Organize your organization's work schedule with personal work calendars for everyone. Have Attorneys post to their supporting staff's calendar and vice versa. 5. Calendars synccable to iPhone and Android using universal internet calendar iDAV protocol. 6. Customer Support is Great. 7. HIPPA Compliant for Emails to and from clients. 8. Automatically import emails and attaches to the client portfolio. 9. Can \[easily\] keep track of how productive each person is in the company with an easy to read a graph. 10. Customer Support is Great. > > **Puntos en contra**: 1. Learning Curve seems steep - to remedy this, fill out \[almost\] everything in the client profile. This will allow the software to pull information and auto-populate forms, invoices, and more. 2. \[Con?\] Works best in Google Chrome Browser - We have another website which requires Internet Explorer, so using two browsers kinda seems annoying. 3. When working late, there is a small personalized 'welcome' message which sits at the top of the screen on the navigational links. It will say, "Working late ." - I already know I'm working late\!\!\! \>.\< > > A little about me, I am a Technology Consultant for about hand full small to medium sized law firms. This particular client of mine wanted to migrate to full cloud-based solutions for all their needs. As I am not a user, I am reviewing upon a technical basis which will include import, support, and Cons: Learning Curve. As a quick note, and because I don't want to type this out a million times, their product, once items are imputed correctly, and the learning curve is achieved, is friendlier to use, more user-friendly than others I've seen. I recommend MerusCase. Importing: The migration was slow-going. We opted to manually import all the cases manually, instead of paying MerusCase to do so. This was a double-edged sword, as it created a lot of work for us and was time-consuming. Although, the procedure for importing a mass of files was consistently stable. Our uploads did not seem throttled by MerusCase, we have 100Mbps Upload and we uploaded on average of +/- 80Mbps. Overall, I was pleased with the consistent speeds. Support: By far their support is beyond anything I have worked with before. Our account manager is so knowledgeable and a straight shooter. He \[surprisingly\] remembers me for when I call in. I've called in multiple times to purchase additional licenses, request help while absorbing another company, creating and importing custom letterheads for different locations, and working and creating with making new automatic templates. \[The templates are the ABSOLUTE best feature, saves time, money and streamlines a process which is highly susceptible to errors.\] 11/10 for Support. Can't thank enough, he keeps me looking like a superstar to my client. The learning curve was surprisingly low for attorneys. The most trouble was the supporting staff inputting the cases incorrectly. It's not like its a long procedure to imputing new cases, case details, etc., but our office staff didn't see the importance of inputting some fields in the case description. This lead to billing without someone to bill to, templates and forms not inputting data, and other issues which were quickly remedied with the help of MerusCase's Customer support. Closing: I recommend MerusCase to my clients because it can be scaled, the data is safe, the employees are helpful, and they don't cut corners. Also, they say they are always working on making the software better, adding more features, and I believe them. ----- ### "Alot of Glitches. Very basic." — 3.0/5 > **MARY** | *24 de enero de 2019* | Práctica de la abogacía | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Can jump right in to use it in a basic way. Can place "Tasks" and check them with dates due. I do like the measurement tool. It's inspiring, but have no idea what the criteria are. > > **Puntos en contra**: Calendar glitches constantly. This is just really not a good part of the app. Doesn't save, saves with wrong date, have to click refresh or it may never show up. Always opens up to a date in 2016. Program takes forever to open up. IMO, the worst part of this software. No app to track and get reminders for different aspects of the case. Just a general "tasker" but again, no reminders. With thousands of cases, you will need create your own tracking sheets for various tasks. > > Good, general case software, but not a good Case Management tool, in my opinion. ----- ### "Good software, best customer support I've ever experienced anywhere" — 4.0/5 > **Usuario verificado** | *19 de julio de 2018* | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Ease of use, form document management and merge functions, email coordination in cases. There's a lot to like. I tried MyCase and chose Merus instead, mainly because document creation and merge were so easy in Merus. > > **Puntos en contra**: The documents placed in a file must be correctly tagged by subject (e.g Plaintiff Discovery Propounded) in order to be able to find them during a search. They do not reside in "folder", which is what most of us are accustomed to using in a Window's platform. The most important thing is getting staff to properly tag the document. So this is really not a con, just something that needs to be taught to Staff and followed by all. > > Form document management; ability to bring email into client's case, great calendaring system ----- ### "Great Ease and Efficiency" — 5.0/5 > **Mayra** | *11 de julio de 2018* > > **Puntos a favor**: I've worked at a few different firms and practiced a couple of different types of law. In comparison to other software programs I've used, Merus has definitely been the simplest to learn how to use. It also looks great and not antiquated like many other legal software programs. Lastly, Merus has amazing and customer support. > > **Puntos en contra**: None stand out. There are glitches at times but this issue comes with any software. Merus customer support is always great at providing fast responses to our concerns. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.pe/software/139979/meruscase?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.pe/software/139979/meruscase) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados