18 años ayudando a las empresas peruanas
a elegir el mejor software
FrontSpin
¿Qué es FrontSpin?
FrontSpin te ayuda a interactuar con más clientes potenciales en menos tiempo. Esta herramienta de comunicación y marcado rápido implementa tus estrategias en todos los puntos de contacto. Es compatible con Salesforce.
¿Quién usa FrontSpin?
Empresas de SaaS B2B
¿Tienes dudas sobre FrontSpin?
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FrontSpin
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Opinones de FrontSpin
Frontspin the Power Dialer
Comentarios: Overall for the price point and the features of the power dialer experience has been positive. If you are call heavy company and your target audience doesn’t use email heavily this is the best set up. Also if you do large amount of cold calls or outside prospecting from google etc, this is a good match as well.
Puntos a favor:
The ability to have dialer that we can punch in any number to dial. Strong call cadences to organize the volume of calls per lead. The ability to create custom lead list that bilateral sync with Salesforce.
Contras:
The Report section for admins. Difficult to pull specific details on call metrics. For example if you want to pull list of the phone numbers you dialed that day you can’t, you can only see the the call total. If you like to pull team info, they must be manually assigned to group and their limit on th amount of data available.
Quick and easy outreach that works efficiently.
Comentarios: I'm really happy with Frontspin's services! They're fast, super easy to use, and incredibly efficient.
Puntos a favor:
This thing has a ton of awesome features that really compete with the best out there. What I love the most is how clear the voice quality is, and there are barely any lags, if any at all.
Contras:
It’d be great to see more third-party integrations added. Also, tech support is kind of restrictive, I wish they had real-time support.
Frontspin
Comentarios: Its been okay. If it wouldn't crash all the time i would have a much better experience.
Puntos a favor:
I like the simplicity to call people. They have it set up well to where its easy to sort through tasks and lists and call prospects.
Contras:
It crashes all the time. Pretty much on a weekly basis we're sending out slacks asking people if frontspin is working for them. Then we have to sit around and wait for it to come back online.
Reviewing Frontspin
Comentarios: FronSpin overall was very easy to navigate and keep track of my calls, tasks, and emails.
Puntos a favor:
The auto dialer made it easy to go through calls quickly and staying productive. The nurturing emails process was also very easy to use, along with tracking email progress.
Contras:
The auto dial feature would sometimes be too quick to move onto the next call before finishing my notes.
The perfect prospecting tool for Salesforce.com users
Comentarios:
The automated activity tracking, call recording, and email tracking (including variant subject line testing!) allows us managers to effectively track metrics for coaching.
The Playlists allow our reps to efficiently time manage their days and accomplish their daily prospecting requirements.
Puntos a favor:
First of all...the customer service is outstanding. I thought maybe the red carpet would get rolled up once we inked our contract with FrontSpin, but that is absolutely not the case. Now...as far as the functionality itself? Comparing FrontSpin to the other tools I have used before - I wouldn't see myself going back to anything else. My reps have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time sync to Salesforce takes care of making sure our systems are updated and has saved the team a ton of time. Which is exactly what we needed when juggling Hunting and Farming accounts.
Contras:
The only restrictions we have in FrontSpin are based from our Salesforce.com instance and not a restriction of the FrontSpin tool set.
