Dynamics 365

Dynamics 365

Por Microsoft

¿Qué es Dynamics 365?

Microsoft Dynamics es una línea de soluciones de gestión empresarial integradas y adaptables, que permiten que el personal tome importantes decisiones comerciales con mayor confianza. Microsoft Dynamics funciona como el software familiar de Microsoft, y con dicho software, lo que facilita la adopción y reduce los riesgos inherentes a la implementación de una solución nueva. Estas soluciones automatizan y simplifican los procesos financieros, de relaciones con los clientes y de la cadena de suministro de una manera que puede ayudarte a impulsar el éxito comercial.

Información sobre Dynamics 365

Microsoft

http://www.microsoft.com

Fundada en 1975

Resumen de precios de Dynamics 365

Dynamics 365 no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Dynamics 365 está disponible a partir de USD 40.00/mes.

Precio inicial

USD 40.00/mes

Versión gratuita

No

Prueba gratis

Implementación

En la nube, SaaS, web

Instalado: Windows

Formación

Documentación

Asistencia

En horario ininterrumpido (atiende un representante)

En línea

Funciones de Dynamics 365

Software ERP
CRM
Creación de informes/análisis
Gestión de activos empresariales
Gestión de almacén
Gestión de cadena de suministro
Gestión de inventarios
Gestión de la distribución
Gestión de pedidos
Gestión de proyectos
Gestión de recursos humanos
Gestión de órdenes de compra
Gestión financiera

Reseñas de Dynamics 365

Mostrando 5 de 3715 reseñas

En general
4.3/5
Facilidad de uso
4/5
Atención al cliente
4.2/5
Funcionalidades
4.3/5
Relación calidad-precio
4.1/5
Fernando M.
Lic.
Software informático, 13-50 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    Sin valoración
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 17/3/2020

"Gran herramienta"

Comentarios: Uso diario para mantener integrados a todos los involucrados en las oportunidades.
Es sencillo dar de alta las cuentas, los clientes y las oportunidades

Puntos a favor: Permite llevar el seguimiento de las oportunidades con todos los involucrados

Contras: Me gustaría mayor facilidad de integración de los contactos que ya se tienen en LinkedIn o en Outlook

  • Fuente de la reseña 
  • Publicado el 17/3/2020
Kamila A.
Content mánager and Strategist
Marketing y publicidad, 13-50 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    3/5
  • Facilidad de uso
    2/5
  • Características y funcionalidades
    3/5
  • Asistencia técnica
    3/5
  • Relación calidad-precio
    2/5
  • Probabilidad de recomendación
    5/10
  • Fuente de la reseña 
  • Publicado el 25/4/2020

"Observaciones"

Comentarios: Lo uso todos los días en mi laptop del trabajo y me va bien

Puntos a favor: La facilidad de modificar mi sistema sin tantas restricciones

Contras: Fragilidad del sistema contra los virus digitales.

  • Fuente de la reseña 
  • Publicado el 25/4/2020
Ty C.
Lead Business System Analyst
Papel y productos forestales, 10,001+ empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 15/11/2019

"Dynamics in a league of it's own"

Comentarios: I have tried other CRM's in my career but none of them come close. The future of this product is incredibly bright and the cost to entry is so low that there is no reason not to give it a shot if you think it can help you. The Microsoft account management team will work with you to find the right fit for your needs and set you up for success.

Puntos a favor: I have used this software for over 7 years and over those years have seen it grow and improve at a remarkable rate. With the introduction of Flow/Power Automate and Canvas Apps the abilities of this business application stack are unmatched. You are truly only limited by your own imagination. Microsoft provides great account management resources that will help keep you on the cutting edge. From a price perspective, Dynamics is very competitive. What you get out of the box cannot be touched by any competitor namely, Salesforce. You will spend a fortune to get the same utility from a Salesforce implementation. Salesforce and competitors also do not have anything like Azure. Having all of your business application ecosystem under such an umbrella is incredibly powerful.

Contras: I have had less than ideal interactions with support. Mostly they are positive but often times they don't typically know enough about the product and will ask me for information that i already provided in detail upon initial case submission. That being said, this product is innovating and improving so much you can't possibly expect all the people supporting it to be 100% on top of their game. They SHOULD be but realistically you are going to run into people that are just intermediaries between you and someone that can actually help. This isn't really a Dynamics issue at all but you will need to rely on support if you go with an online installation.

  • Fuente de la reseña 
  • Publicado el 15/11/2019
Agnes M.
Technical Engineer
Banca, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    4/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 2/3/2020

"Good System for Savings and Credit Coopertaive Societies"

Comentarios: I loved Dynamics, its ease of implementation and use.

Puntos a favor: The system was easy to customize. We were able to add membership modules which captured all the biodata of the Sacco's membership which is roughly 20,000 members. This data could easily be retrieved at a click of a button without buffering or delays. We went ahead and captured passport photos and even digital signatures and ID photocopies of the members and the system did not crash. The reporting module is easy and simple, there are sample reports and we were able to also create so many ad hoc reports without a challenge. The reports we could export to different formats for further analysis out of Dynamics. The Asset management module also worked so well for us, we were able to have all the assets captured into the system and their depreciation done well and on time. We customized the Financial/operations module which captured the Sacco loaning/lending to the members and how they were able to repay the loans on time taking into consideration the loan aging process. Over all this is a good software but it needs some technical know how to customize and tweak areas of interest and you will be able to automate the whole business.

Contras: The software needs some improvement on the financial module. The new IFRS 9 Accounting Standard being implemented by savings and lending cooperative societies require that the data is captured accurately and the reporting is accurate. This is still a challenge.

  • Fuente de la reseña 
  • Publicado el 2/3/2020
Julia T.
Marketing CRM Coordinator
Práctica de la abogacía, 201-500 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    3/5
  • Facilidad de uso
    3/5
  • Características y funcionalidades
    3/5
  • Asistencia técnica
    1/5
  • Relación calidad-precio
    2/5
  • Probabilidad de recomendación
    4/10
  • Fuente de la reseña 
  • Publicado el 1/7/2019

"There's Potential"

Comentarios: We are not using the application at all in the way we had envisioned and I am looking at other Microsoft partners that could help as well as altogether switching to other applications for contact management.

Puntos a favor: I chose Dynamics 365 because we are already using Microsoft products and wanted a seamless integration to our CRM. I was drawn to the simplicity of the application and ability to customize within the application from the demo.

Contras: When I started working with a Microsoft partner to customize the application, I quickly became frustrated due to the number of errors and roadblocks that came with the integration and implementation process. I had evaluated our situation very carefully to ensure we had the required technical specifications and would be a good fit for our company; however, I was thrown off by the requirements that we could not face.

  • Fuente de la reseña 
  • Publicado el 1/7/2019