17 años ayudando a las empresas peruanas
a elegir el mejor software
CleanCloud
¿Qué es CleanCloud?
Revolucionario software de POS para tintorerías y servicios de lavandería, que funciona con cualquier computadora, tableta o teléfono inteligente. CleanCloud es rápido, fácil de usar y aumenta la productividad de tus tiendas. También proporciona aplicaciones de recolección y entrega para iOS y Android, que permiten que tus clientes reserven, paguen y gestionen sus pedidos. Las características especiales incluyen compatibilidad con todas las impresoras, gestión de múltiples tiendas, montaje, facturación automática, notificaciones por correo electrónico/mensajes SMS, copias de seguridad automáticas, planificación de recorridos, actualizaciones gratuitas y más.
¿Quién usa CleanCloud?
Tintorerías y lavanderías de todo el mundo
¿Tienes dudas sobre CleanCloud?
Compara con una alternativa popular
CleanCloud
Opinones de CleanCloud
Caso de exito
Comentarios: En general estoy feliz con CleanCloud. La facilidad y lo intuitivo que es el programa hace que tu experiencia de usuario sea genial. Es muy rápido de configurar y en pocos minutos ya puedes tener tu tienda operativa y poder atender a tus primeros clientes
Puntos a favor:
La facilidad del software es increíble. Cuando planeaba montar la primera tienda no tenía idea de cómo iba a gestionar mis pedidos hasta que encontré clean cloud, lo probé 7 días y me pareció espectacular. En unas horas configure todo y ya tenia mi lavandería lista para empezar a recibir clientes.
Contras:
Nos ayudaría mucho a los pequeños negocios que los costos de SMS no fueran tan elevados. Básicamente mejorar las herramientas de marketing para poder potenciar la publicidad hacia nuestros clientes. Por otro lado, el costo de rentar el software es bastante elevado y creo que deberían dar algún descuento a los clientes que pasen el año usando clean cloud, ya que eso significa que son negocios consolidados que seguirán con CleanCloud durante muchos años mas.
PRACTICO Y ESCALABLE
Comentarios: Mi experiencia es buena por que la comunicación con el cliente está muy bien resuelta. y es lo más importante.
Puntos a favor:
Me permite crecer y tenerlo todo controlado, definiendo el taller y diferentes locales de Tintoreria, La trazabilidad de las prendas es buena, y la usuabilidad es muy intuitiva.
Contras:
Al inicio de la actividad resulta complicado rentabilizar su coste, por el volumen de prendas. Por otro lado hecho de menos poder hacer un seguimiento y control de las prendas, cuando las subcontrato; por ejemplo peletero, alfombras, teñidos, pequeñas costuras, etc. También creo que seria útil poder cotizar un servicio no solo por precio/unidad y precio/kg., sino también por precio/m2 como es el caso de las alfombras y las cortinas. Llevar la contabilidad depende de la compra de otro programa, en los pequeños negocios lo más necesario es la emisión de facturas y su control. Tampoco me gusta que una vez has facturado un servicio a un cliente, no lo excluya de la factura mensual.
Excelente software
Puntos a favor:
Software especializado para lavanderías y tintorerias. Constante evolución y excelente soporte!!! Aplicación móvil para clientes y drivers de alta calidad
Contras:
Debería mejorar la gestión de listas de precios para países de alta inflación como Argentina
Excelente Aliado
Puntos a favor:
Nos es muy útil en la operación diaria, un gran software
Contras:
En general todo me gusta, me gusta que es tu compañero de trabajo de cada día
Reseña CleanCloud
Comentarios: Me ayudó en la limpieza y en lo que necesitaba del momento, es de calcio utilización, no ocupa mucho espacio y no me genero ningún inconveniente desde que lo utilice
Puntos a favor:
Su fácil utilización, la manera eficiente del limpiador, me pareció un lindo logo, me ayudó con los problemas que necesitaba en el momento
Contras:
Por el momento no he encontrado algo que me desagrade de la este software, me parece muy completo para la función que se necesita
La mejor compra
Comentarios: Una experiencia satisfactoria
Puntos a favor:
Funciona bien y mucha seguridad para trabajar
Contras:
No encuentro nada que no me haya gustado
Cleancloud
Comentarios: Overall I’ve had a great experience with CleanCloud.
Puntos a favor:
CleanCloud has been easy to implement, use, and has good customer support.
Contras:
The browser needs to be refreshed at times to see the most up to date information.
Respuesta de CleanCloud
hace 2 semanas
Great to hear it was so easy to get started Libby. Thanks for the feedback.
User friendly app
Puntos a favor:
I love the fact that it's a user friendly app for the business owner and consumer. It's straight forward and to the point.
Contras:
The price increase over the last year has been way higher than expected. There's also still several glitches with logging in on multiple computers; and the invoice system does not allow for positive record keeping.
Clean cloud
Puntos a favor:
its very good software for small operations
Contras:
it is not set up for big operations nor is the accounting very good
Best dry cleaning software!
Comentarios: Been with cleancloud now for 7 years and could not be happier. Great software, great service and competitively priced.
Puntos a favor:
Love that the software is easily accessible anywhere I am. If I am on vacation and need to go in and check my metrics … it’s there. If I need to adjust a customers order…. I can with a few simple clicks.
Contras:
They are based in London so their response time sometimes lags.
Respuesta de CleanCloud
hace 2 semanas
Amazing, glad to hear you're so happy with the system Mike!
Making life easier for Laundromats.
Comentarios: Im very happy with clean cloud once you get used to it its very easy to use, adding new items, updating my prices,text notification, pick up and delivery, having an app, I feel like clean cloud have it all to run a Laundromat/dry cleaning business.
Puntos a favor:
I like clean cloud text/email notifications when orders are ready, my costumers love to know when their orders are ready for pick up.
Contras:
the only thing I dont like about clean cloud is the file format they use to download reports. Im used to PDF files.
excellent POS system
Comentarios: I love the customer service and the fast customer support
Puntos a favor:
The application is very easy to use I love the dashboard
Contras:
inventory reporting and functionality The system can use more reporting options built in so you don’t have to export your data
Respuesta de CleanCloud
hace 2 semanas
Great to hear you're getting on so well Victor. Thanks for the feedback re: reporting, I'll escalate that internally.
Cleancloud the best system for cleaners
Comentarios: Excellent and fast answers whe i have problem with the system
Puntos a favor:
Efficiency in the processing All in one
Contras:
In the tag ticket dont show all the costumer information but its not big deal
Respuesta de CleanCloud
hace 2 semanas
Thanks for the feedback Marlyn, I've passed this back to the team
Multi-Store
Puntos a favor:
Easy to use, ability to quickly add additional store, along with cloud access to data. You can add additional in less than 10 minutes of time, it is really great if you are adding stores with similar retail offerings.
Contras:
Directly not being able to cancel or refund orders submitted.
Respuesta de CleanCloud
hace 2 semanas
Thanks for the feedback Amit!
Good software
Comentarios: Excellent, it helps me review my orders adequately
Puntos a favor:
It’s very easy to use and can be customized easily
Contras:
The support do not respond quickly and the did not solve a problem I have until this minute
Respuesta de CleanCloud
hace 5 años
Hi Kal, thanks for your review! We're glad that our platform fits your need. We now have a technical support team available 24/7 that can assist you quickly.
Clean cloud experience
Comentarios: It’s good but wish they were us based not uk
Puntos a favor:
It was easy to use , basically user friendly
Contras:
We had printer register issues that were not corrected
Alternativas consideradas:
CleanCloud is the way to go!
Comentarios: I've been very happy with all the Cleancloud personal and there customer support team is awesome.
Puntos a favor:
Cleancloud is the third POS I've integrated since the year 1996. My first POS was purchased and converted to franchise use only. The second did not fulfill half of their promises so I went to the Clean Show to check out who was available. Cleancloud was already integrated with my assisted assembly and their pricing was substantially lower that the main players. The Customer App , Driver App and Customer Portal were all functions that I was looking for to up my customer experience. Those features along with heat seal labels, assisted assembly, access from any computer or cell phone and a very user friendly interface made the choice easy for me.
Contras:
CleanCloud has been around for 7 or 8 years mainly in Europe, Africa and Asia but North America was a new market for them when I signed up. While the original setup was not difficult, there was alot to consider and cover when setting up a new POS. At that time, their manual, training videos, and onboarding was a little weak, but since then they set up the CleanCloud University for set-up and employee training.
Supper POS software
Comentarios: I very happy and satisfied to start using clean cloud, after being operating in US prior with another app platform, that i was able to fulfill the holes that the past software need it to have fix or integrate.
Puntos a favor:
I was able to deployed in less than one week , having to switch from and older software. I also found the new tools as all in one POS that help a single stores to integrate door dash and control communications with the costumers trough marketing or txt communications.
Contras:
The integrations require a little of software education, that can get a little confuse for maximum efficacy. But going over the manuals and video tutorial helps.
Alternativas consideradas:
As Easy as Easy.
Comentarios: I have been using the Clean cloud since 2015, I have never at any point felt to check up on other software though there are numerous in the dry cleaning industry. It is easy and serves the purpose for which I want it for. I typically recommend it to colleagues as the Best Drycleaning Application in the world. Kudos Cleancloud
Puntos a favor:
I use CleanCloud as our Dry Cleaning software. It is extremely easy to use with a very low learning curve for the new staff. The ability to integrate into accounting software like Xero makes it even easier to serve the purpose of an end to end application.
Contras:
A bit expensive for an SME in Africa going by the FX rate devaluation, however all the same very valuable and value for money. Will appreciate a bespoke pricing approach for Africa-based businesses.
Cleancloud
Comentarios: Overall it's good I wish that we had a direct contact USA time to speak to some and get issues sorted and a little bit more trainung
Puntos a favor:
Its mobile and you can log in from anywhere
Contras:
You have no phone contact we have to email n some times u need assistance asap but u have to wait for email or someone to contact you back
Alternativas consideradas:
Best Cloud-based dry cleaning software
Comentarios: Overall, I am glad I came across CleanCloud. The staffs are very courteous and helpful when I need technical help. The software is very easy to use and implement. I don't think I am ever switching to another company!
Puntos a favor:
I like that this software is cloud-based. I get to manage my business from anywhere. Plus, I can send texts to my customers from the website for a small additional fee.
Contras:
I don't like that although I can send texts to my customers, they cannot reply to me. It would be great if they would allow for this option.
An excellent partner in our development
Puntos a favor:
Ease of implementation, white-label application, the possibility of push notifications, the quality of after-sales service
Contras:
The way to handle deposits at the same address but with distinct users
Respuesta de CleanCloud
hace 9 meses
Thanks for the feedback Sébastien, I'm pleased to hear you've had such a positive experience.
Works for us
Comentarios: Works! But has its limitations, like everything. Best I've found so far.
Puntos a favor:
The simplicity of the staff entering orders is great. Cleancloud is great with wanting to make a difference and improve their systems. They're listening to their users, and improving.
Contras:
EFTPOS integration, would love Tyro as an option. The User Experience on the management side could definitely improve.
Respuesta de CleanCloud
hace 8 meses
Thanks for the feedback, it's great to hear you're getting on with the software so well!
Clean Cloud
Comentarios: Very positive. I've been happy with CC.
Puntos a favor:
I love the updates they keep rolling out. Their customer service has continued to improve! They have been doing a great job with helping with any issues. Receptive and professional. Adding some great features. They're improving ease of use, although it is pretty straightforward.
Contras:
Some features are a little clunky. But technology, eh? Nothing is perfect.
Respuesta de CleanCloud
hace 8 meses
Thanks for the feedback, so pleased to hear you're getting on so well with the software
Alternativas consideradas:
BAD BAD BAD
Puntos a favor:
in the beginning the price! but they increase it.
Contras:
customer service! I lost lots of money because of the customer service. to fix a problem it take weeks or maybe never
Respuesta de CleanCloud
hace 6 meses
Sorry to hear you were disappointed with the service Nagi, I hope we were able to fix the issue.