18 años ayudando a las empresas peruanas
a elegir el mejor software

¿Qué es Act!?

Act! facilita el crecimiento de las empresas brindando un CRM con potente automatización de marketing para crear el conjunto de herramientas definitivo. El paquete Act! también incluye Act! 365, especialmente diseñado para usuarios de Microsoft Office 365 que buscan un CRM sencillo con marketing por correo electrónico integrado. Durante más de 30 años, Act! ha sido pionero en el mercado de software empresarial para pequeñas y medianas empresas. Ofrece multitud de funciones, una flexibilidad incomparable y un valor excepcional que se adapta perfectamente a cada cliente.

¿Quién usa Act!?

Act! es un software de CRM y automatización de marketing para pymes que quieren crecer. A diferencia de otras ofertas, Act! es la única plataforma probada que se adapta perfectamente a tu negocio.

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¿Tienes dudas sobre Act!? Compara con una alternativa popular

Act!

Act!

3.8 (812)
USD 30.00
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Versión gratuita
Prueba gratuita
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VS.
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Opciones de precios
Funcionalidades
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4.1 (5,790)
4.1 (5,790)
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Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opinones de Act!

Evaluación media

En general
3.8
Facilidad de uso
3.8
Atención al cliente
3.5
Funcionalidades
3.8
Relación calidad-precio
3.8

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
40%
4
29%
3
13%
2
8%
1
11%
Rick
Rick
Owner
Usuario de Linkedin verificado
Construcción, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

ACT was the best back in the day

5.0 hace 3 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Thomas
Thomas
President en EE. UU.
Usuario de Linkedin verificado
Seguridad informática y de redes, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Act and old and reliable friend.

5.0 el año pasado

Comentarios: I have looked at other CRM packages and find they offer no great benefits.

Puntos a favor:

It is easy to understand and use. You can add fields on any screen and it's user friendly.

Contras:

Integration with exchange is unreliable. Support is spotty at best.

Respuesta de Act!

el año pasado

Thank you, Thomas - we value your feedback and enjoy hearing that you find Act! intuitive and easy to use! We're sorry to hear that you've had some inferior support experiences and hope you'll give our team another try. We want to help and continually strive to improve our support and training resources.

Tracy
Program Manager en EE. UU.
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

ACT cloud for Marketing

5.0 hace 8 meses

Comentarios: ACT is a solid program and has been working for us since 1999. The cloud based version is new for our company but one we are welcoming since we want to speed up the database process. The old desktop version has become super slow and time consuming with freezes and overall slowdowns navigating through the CRM.

Puntos a favor:

We have been using ACT for 19+ years. To make the switch to the cloud version just seemed logical. It has the basics features that we need and was simple to transfer over to the client.

Contras:

ACT does not have all the bells and whistles that we would like such as power dialers and automatic reporting.

Respuesta de Act!

hace 8 meses

Thanks for letting us know, Tracy, that Act! Premium Cloud is meeting your CRM and marketing needs. We appreciate you taking the time to let us know.

James
Business owner en EE. UU.
Fotografía, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Difficulties !!!

2.0 hace 6 meses

Comentarios: In the last two years I have accumulated a list of difficulties that I have experienced with ACT. Until two weeks ago there were 45 items on the list as well as screen grabs showing the error messages and bizarre things that have taken place. I finally discontinued using one ACT business services. I've had more than six sales people contact me in an effort to upgrade or whatever and each time i complained about problems. Only one person out of that group responded with a solution Warren Meredith. He instructed me to contact ACT Support. I very recently upgraded and contacted ACT Support and I am presently in the process of HOPEFULLY solving the problems. We'll see once I have finished.

Puntos a favor:

Act is a great program when it works. I have been using it for well over 25 years.

Contras:

After purchasing ACT from Costco 25 or more years ago the software ownership has changed multiple times. Each time the customer service has gotten worse and the program updates have gotten more expensive. Subcontractor customer service people have been really poor and unable to solve problems when contacted and in some cases made the problems worse. For example having to restart the program 11 times in one eight hour period of time because it crashed.... among many other problems

Respuesta de Act!

hace 5 meses

James, we appreciate you taking the time to leave this review and are sorry to hear that you had issues with your older version of Act!. We are here to help and are standing by to provide assistance, should you need it, with your upgrade. Please don't hesitate to contact us at 866-873-2006 if you experience any issues so we can ensure you're up and running smoothly.

Lynn
Technical Sales Representative en EE. UU.
Minería y metalurgia, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Over two decades with Act!

4.0 hace 3 meses

Comentarios: I've used this for over 20 years and it's helps me remember every contact that I've made. Now I have email folders that I need to refer to since I don't always have the time to reiterate what is in the emails into the Act! file.

Puntos a favor:

It organizes my contacts and the notes updates me quickly to what's happening with that account. Documents for each customer are also at my fingertips.

Contras:

It takes too long to load. I have to open it first at the beginning of my day so nothing else interferes with the time to load. (I just updated it with your customer service and it still takes longer than I'd like, FYI).

Respuesta de Act!

hace 3 meses

Thank you for your review, Lynn! We love hearing from our longtime customers and hearing about that Act! is helping you organize your notes and contacts. And, we appreciate your feedback about the load speed. This has been forwarded to our dev team. Thank you again!

Claire
Director en RU
Relaciones públicas y comunicaciones, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Feels like home

5.0 hace 10 meses

Comentarios: Loving it so far - feels like coming home.

Puntos a favor:

I used ACT! for nearly 20 years in my previous role and when I went freelance I really missed it but thought it was not affordable. I am now so busy I really needed to get organised and I was pleasantly surprised at how affordable it actually is. It only really needs to save me one hour a month to give me more than return on investment - and it did that on day 1!

Contras:

I made a silly error uploading and couldn't figure out how to undo so I shall be calling on the onboarding team for help.

Respuesta de Act!

hace 9 meses

We are so happy to have you back, Claire, and thrilled to hear that Act! is already saving you time and helping you organize your business. We wish you the very best with your freelance business! How exciting!

Paul
President en EE. UU.
Producción de alimentos, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Act is Better than Other PIMs

5.0 hace 6 meses

Comentarios: With Act, I always believed I was a step ahead of my competition.

Puntos a favor:

I have been using ACT since 1995. It has been a central part of my business. Act allows one to keep the essential data on contacts and has easy many methods for looking up customers or information that might be elusive when one has several thousand contacts..

Contras:

Over the years updates were often sketchy. Today those issues have been solved.

Respuesta de Act!

hace 6 meses

Paul, we really appreciate you as a long-time customer and are excited to hear that Act! is still meeting your business's needs after 28 years! Thank you for letting us know.

Matthew
Marketing Director en RU
Productos químicos, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

All in One CRM for Sales & Marketing Teams

5.0 hace 12 meses

Comentarios: Very good, ideal for storing contacts, opportunities and making use of grouping contacts for marketing emails - a nice function.

Puntos a favor:

Main features are easy to use such as adding companies and contacts. Lots of training videos available.

Contras:

Some features feel a bit clunky but this could be a system issue rather than the software itself.

Respuesta de Act!

hace 11 meses

Hi Matthew, It's great to hear that you're enjoying Act!'s combined CRM and marketing automation features and using it to manage your contacts and opportunities and easily segment them for email communications. We love hearing from our customers and greatly appreciate your feedback!

Nita
Owner en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Dependable and Easy

5.0 hace 6 meses

Comentarios: I have use ACT! since 2001. It has made a lot of improvements over the years. I would highly recommend the product! It does everything we need and more!

Puntos a favor:

I like the different sorting options. The mail merge is also a good tool for us.

Contras:

The synchronization feature does not work after 2:30 pm for us.

Respuesta de Act!

hace 6 meses

It's great to hear, Nita, that Act! is helping you grow and manage your construction business. We love our long-term customers and really value your feedback!

Daniel
consultant en EE. UU.
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

good CRM for the money

3.0 hace 9 meses

Comentarios: using it since v2.0. using it since v2.0

Puntos a favor:

the basic CRM function, the basic CRM function

Contras:

priced a little high, some minor bugs still in the product, differences between Web and local PC app

Respuesta de Act!

hace 9 meses

Thanks for taking the time to share your review, Daniel. We really appreciate hearing from our long-term and loyal customers!

Scott
CTO en EE. UU.
Administración educativa, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

One person operation-great. Enterprise unknown.

4.0 hace 10 meses

Comentarios: Dismal-frustrating-complete waste of our team time watching videos that showed features only available to $$$$ pricing. I NEVER buy annual commitments on unknown software but in a moment of 'getting the job done' I did it here.

Puntos a favor:

Familiar from days gone past.

Contras:

The marketing is limited for larger-scale campaigns. To their credit, they did reach out and offer very well-crafted training.

Lance
Owner en EE. UU.
Entretenimiento, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

To The Rescue once again!

5.0 hace 5 meses

Comentarios: I have been an ACT user for many years and as a contact manager and word processor it is at the core of our Wedding Photography business other than our photography tools.
As with any electronic program, for time to time there are hick-ups and in most cases a call to the technical support department fixes or corrects the issue. However, on occasion something more difficult to rectify occurs. In two such cases, on in early 2022, which pretty much shut us down and currently one less serious, but bothersome currently.
In the 1st situation, candidly we were very perplexed as none of the standard technical community, could aid in resolving the issue. My frustration was so high that I started contacting members of the ACT management team, up to including the [sensitive content hidden] and staff. Shortly thereafter I was contacted by members of that team and directed to one portion of the technical organization in The United Kingdom. They were aware of the issue and worked tirelessly to develop a work around for our Company. Awesome job, which I sang their praises about back up the management chain.
Currently, between a new laptop and an upgrade to my ACT system I was having an issue accessing my account in a timely manner. During that time frame and technicians tried to assist me, so even helped streamline other portions of the ACT system, but no relief in the issue at hand. Finally, I turned back to the team in The United Kingdom. Surprisingly my 1st contact remembered our situation and indicated that he would have someone investigate it, which was done expeditiously. After much research my technical contact determined that is issue was not that of the ACT software but probably that of another existing program that was interfering with ACT because of the transfer from my previous laptop to the present and to further assist provided a document for my support IT department to consider.
Once again, this organization went over and above, which based on my experience is their norm – another 5 Stars in my book – thanks again!
Lance W Ek
Owner/Photographer
Reflections Creative Photography LLC
www.ReflectionsCreativePhotography.com

Puntos a favor:

There to explain and assist, wherever I have needed them to be.

Contras:

My only comment is about a design change in 2022, but as indicated, with the help of this organization it was resolved.

Respuesta de Act!

hace 4 meses

We are happy to hear that your technical issues were identified and resolved and we appreciate you taking the time to share your support experience with us. We really appreciate the feedback, it made our day, Lance!

Richard
Business development en RU
Diseño, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Meda Int'l Review

5.0 hace 10 meses

Comentarios: Having used Act! in previous businesses as well as other solutions, Act! is probably the easier of solutions to use without having to tick endless boxes for information that would be surplus to our needs,

Puntos a favor:

Easy and simplicity of use that we've customised for our business.

Contras:

We possibly aren't maximising the use of our solution, but it does a great job for what we ant out of it.

Respuesta de Act!

hace 10 meses

Thank you Richard for your review. It's great to hear that you've customised Act! to fit your business needs and are enjoying its ease of use. We appreciate you letting us know!

andrew
Managing Director en RU
Suministros y equipo para empresas, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

My business would not survive without ACT!!!!!

5.0 hace 10 meses

Comentarios: Superb is all I can say!!!!!!
Brilliant support from Luke and the team!

Puntos a favor:

The information that is logged, the communication history is vital! ACT is the best product I've ever used and I've been using it for 12 years!

Contras:

Nothing and I mean nothing!!!! The system has never let me down but I have to admit, you only get what you as the user input in!!!!

Respuesta de Act!

hace 10 meses

We are so happy to hear that Act! has been a vital part of your business for over 12 years, Andrew! We appreciate your review and would love to learn how you use Act!. If you're interested in sharing your story, please follow this link: https://www.act.com/success-stories/

Paul
CEO and President en EE. UU.
Productos farmacéuticos, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

ACT! Excellence

5.0 hace 10 meses

Comentarios: I have been using ACT for over 30 years and have recommended it to hundreds of people and companies.

Puntos a favor:

It literally runs all aspects of my life seamlessly. The recent upgrade was assisted by your technician, [sensitive content hidden]. I have been resisting an upgrade for years (I think I was on 20 because I was concerned of a failure during the process. He was outstanding and to sum up my impression of him in succinctly: very Patient, very intelligent and very knowledgeable

Contras:

Nothing

Respuesta de Act!

hace 10 meses

Thank you Paul, for taking the time to leave this review. It's so great to hear that Act! is helping you manage a wide range of activities! We'd love to learn more about your business and highlight it on our Success Story webpage and social channels! If you'd like to share your Act! Success Story, it's easy - just paste this link into your browser to get started. We hope to hear from you! Thanks again for sharing and we wish continued success to you! https://www.act.com/success-stories/

Scott Andrew
Principal Agent, Member. en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

ACT is AWESOME!

5.0 hace 4 meses

Comentarios: I my overall experience with ACT has been very good over the last 30+ years.

Puntos a favor:

I have been using ACT since early 1990's and is still my "Go To" for contact management.

Contras:

I wish the iPhone app would interact with the native app and not have to use a 3rd party interface.

Respuesta de Act!

hace 4 meses

Thank you, Scott, for your review! We are thrilled to hear you're a long-time Act! user and that Act! is helping you manage your contacts. And, if you're using Act! Premium Cloud, we've recently launched a new fully integrated mobile app called Act! Premium Cloud Mobile. We hope you'll try it out!

Harvey
President en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

I live on ACT all day long

5.0 hace 7 meses

Comentarios: I have been using ACT since it was a DOS program.

Puntos a favor:

Keeps everthing in one place for my business.

Contras:

Can be a little slow and drags on my computers resources

Respuesta de Act!

hace 7 meses

We love our long-time customers, Harvey, and appreciate you taking the time to let us know that Act! is still helping you organize your business.

Steven
Managing Director en EE. UU.
Servicios financieros, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

ACT is a great product

5.0 hace 6 meses

Comentarios: Over the last 30+ years of using ACT I have been totally satisfied, and I have found nothing better.

Puntos a favor:

I have been using ACT for over 30 years, it is easy to use, comprehensive, works great either on my PC or with the Cloud. ACT's customer support is the best I have ever used.

Contras:

Actually, nothing!

Respuesta de Act!

hace 5 meses

We are happy to hear that Act! continues to help you and your business, Steven. After 30+ years! Woo-hoo! And thanks for the feedback about our Support team. We take supporting our customers' success seriously and strive to provide an exemplary experience. We'd love to learn more about your business if you'd like to share your Act! Success Story. It's easy - just paste this link into your browser to get started. Thanks again for sharing and we wish continued success to you! https://www.act.com/success-stories/

Scott
Owner en EE. UU.
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

ACT - Excellent Customer Support

5.0 hace 3 meses

Comentarios: always a great experience using ACT and always excellent support

Puntos a favor:

always outstanding customer support. ALWAYS

Contras:

nothing. Everything is awesome and nothing I like "least" about ACT

Respuesta de Act!

hace 3 meses

You made our day, Scott! Thanks for sharing your great experiences with Act!. We know we only succeed when our customers do so we work hard to provide top-notch support. :)

Chris
Founder, President and CEO en Canadá
Servicios de información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

ACT Contact Management Software

4.0 hace 7 meses

Comentarios: Good overall, except for the times that it hangs when using it, and I have to close the application and start again.

Puntos a favor:

Easy to use for my purposes. I only use it to store contacts and create history files

Contras:

I have had many cases where the remote database would stop working with the cloud. Always fixed by ACT, but frustrating. Also, I repeatedly have situations where ACT hangs, and often I have to close it out and start again. This has probably happened over 50 times. When I call ACT for support, it gets resolved, but I never get a good answer why it is doing this.

Respuesta de Act!

hace 6 meses

We appreciate your review and feedback, Chris and while we are happy to hear that Act! is meeting your needs, we are forwarding your performance-related feedback to our product team.

Patty
Realtor en EE. UU.
Propiedad inmobiliaria, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

ACT review

3.0 hace 5 meses

Puntos a favor:

comfortable to use. dependable and accurate

Contras:

unable to transfer history to another database

Respuesta de Act!

hace 5 meses

Patty – Very sorry to hear you’re having trouble with transferring history data. We want to help as best we can. Please visit https://www.act.com/resources/contact/ or give us a call at 866-873-2006 to see how we can provide some assistance. We look forward to speaking with you.

Kaleb
Strategic Manager - Communications and Engagement en RU
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

UI Improvements

3.0 hace 11 meses

Comentarios: Great. I've been working with [sensitive content hidden] for the past few weeks and he's been extremely helpful. We are only a small organisation but he has taken care to guide me through the transition step by step. He couldn't have communicated

Puntos a favor:

Online features make it easy to access data.

Contras:

The UI could have some significant improvements. Immediate suggestions for the online version would be: - Include keyboard shortcuts - Ability to clear the search function with the click of a button - Improve layout editing more user friendly

Respuesta de Act!

hace 8 meses

We appreciate your review, Kaleb, and your letting us know your feature suggestions. This has been shared with our product team, and if there are additional features you’d like to see in Act!, we invite you to please submit a feature request by visiting this URL. Thank you again for your feedback. https://actlink.info/40XVmWQ

David
Senior recruiting consultant en EE. UU.
Recursos Humanos, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

20 year user

5.0 hace 12 meses

Comentarios: ACT has continually evolved and developed to help with contact management. I would not change for any other CRM

Puntos a favor:

ACT has provided our small business with a way to track and manage our candidates efficiently. 20 years of using the database is priceless

Contras:

Very little is a con, when you have an issue, you can suggest an idea or a 3rd party will pick it up

Respuesta de Act!

hace 12 meses

It's great to hear our long-term customers still love and leverage Act! to grow their businesses today. Thank you, David, for taking the time to share this review. We wish you all the best!

William
President en EE. UU.
Servicios financieros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great Customer Management System

5.0 hace 9 meses

Puntos a favor:

Customer contact history and email records.

Contras:

Occasional glitch in performance. Some minor performance errors that were largely corrected by support personnel.

Respuesta de Act!

hace 9 meses

We are thrilled to hear that you're leveraging Act!'s powerful data management features around contact history and email records. It's great to know we are helping you manage and grow your financial business!

Karl
Director en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Act!

5.0 el año pasado

Comentarios: ACT! is a near perfect solution. It's a pleasure to use.

Puntos a favor:

ACT! is the best CRM available and has stood the test of decades. No other CRM comes close. It's report structure is unmatched as is the customizable features. ALSO - exporting and backup are relatively easy to use. It has a very nice user-intuitive interface.

Contras:

ACT! is no longer available as a purchasable software but only as a subscription. Also the syncing of clients from email would be nice as well as better syncing between email client and ACT!

Respuesta de Act!

el año pasado

Thank you, Karl, for taking the time to leave this review. We'd love to learn more about your business and highlight it on our Success Story webpage and social channels! If you'd like to share your Act! Success Story, it's easy - just paste this link into your browser to get started. We hope to hear from you! Thanks again for sharing and we wish continued success to you! https://www.act.com/success-stories/

Neil
Broker en EE. UU.
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

ACT Database Is #1

5.0 hace 8 meses

Comentarios: Superb ... Excellent ... Outstanding ... The Very Best!

Puntos a favor:

Always adding information regarding individuals, couples, and families that I have helped, or will help to buy and/or sell a home.

Contras:

All Good!

Respuesta de Act!

hace 8 meses

Thank you, Neil! We love hearing from our customers and enjoy learning how Act! is helping their businesses worldwide. And, we'd love to learn more about your business if you'd like to share your Act! Success Story. It's easy - just paste this link into your browser to get started. Thanks again for sharing and we wish continued success to you! https://www.act.com/success-stories/