¿Qué es BigCommerce?

BigCommerce es la plataforma de comercio electrónico de más rápido crecimiento en el mundo, con más de 95 000 tiendas. Obtendrás todo lo que necesitas para crear una tienda electrónica exitosa, incluido un sitio alojado de forma segura, un carrito de compra, un catálogo de productos, entre otros/as. Los temas y las características de diseño de apuntar y hacer clic facilitan la construcción de un sitio magnífico sin ninguna habilidad técnica o de diseño, mientras que las potentes herramientas integradas de optimización de marketing y conversión te ayudan a promover tu negocio y vender más.

¿Quién usa BigCommerce?

Para startups, pymes y clientes empresariales que buscan vender productos en línea.

¿Dónde se puede implementar BigCommerce?

Basado en la nube
Entorno local

Sobre el proveedor

  • BigCommerce
  • Ubicado en austin, EE. UU.
  • Fundada en 2009

Asistencia de BigCommerce

  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Alemania, Australia, Canadá, España, Estados Unidos y otros 10

Idiomas

alemán, chino, español, francés, inglés y otros 5

Sobre el proveedor

  • BigCommerce
  • Ubicado en austin, EE. UU.
  • Fundada en 2009

Asistencia de BigCommerce

  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Alemania, Australia, Canadá, España, Estados Unidos y otros 10

Idiomas

alemán, chino, español, francés, inglés y otros 5

Imágenes y vídeos de BigCommerce

BigCommerce Software - 1
BigCommerce Software - 2
BigCommerce Software - 3
BigCommerce Software - 4
Ver %{screenshots_count} más
Vídeo de BigCommerce
BigCommerce Software - 1
BigCommerce Software - 2
BigCommerce Software - 3
BigCommerce Software - 4

Comparar el precio de BigCommerce con productos similares

BigCommerce

BigCommerce

USD 29.95/mes
Versión gratuita
Prueba gratis
USD 29.00/mes
Versión gratuita
Prueba gratis
Sin información del proveedor sobre los precios
Versión gratuita
Prueba gratis
USD 1,988.00/mes
Versión gratuita
Prueba gratis

Funciones de BigCommerce

  • API
  • Acceso móvil
  • CRM
  • Carro de compra
  • Catalogación/Categorización
  • Control de inventario
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Cuentas de clientes
  • Decoupled frontends y backends
  • Edición en tiempo real
  • Formas de pago
  • Función de vista previa
  • Generador de tiendas electrónicas
  • Gestión de SEO
  • Gestión de canales
  • Gestión de clientes
  • Gestión de comercio electrónico
  • Gestión de contenidos
  • Gestión de descuentos
  • Gestión de envíos
  • Gestión de impuestos
  • Gestión de inventarios
  • Gestión de modelos
  • Gestión de pedidos
  • Gestión de promociones
  • Gestión de páginas web
  • Gestión del diseño
  • Gestión multicanal
  • Importación y exportación de datos
  • Integraciones de terceros
  • Integración del mercado
  • Marketing por correo electrónico
  • Opciones de publicación
  • Opciones de publicación de contenidos
  • Optimización de inventario
  • Pagos electrónicos
  • Panel de actividades
  • Para B2B
  • Para pequeñas empresas
  • Plantillas prediseñadas
  • Puntos de contacto con el cliente
  • Relanzar cestas abandonadas
  • Renovaciones
  • Seguridad SSL
  • Seguridad de datos
  • Varias divisas

Alternativas a BigCommerce

The product is capable of setting up a marketplace with optimum features. Vendor dashboard, commission, shipping, product comparison.
Shopify Plus está simplificando el comercio electrónico empresarial al ofrecer un software de comercio multicanal de alto crecimiento y alto volumen para comerciantes.
Solución de gestión de comercio electrónico llave en mano, integrada y personalizable.
Znode is an enterprise B2B ecommerce platform developed to enable growth through a rich set of native B2B features.
Solución completa de cesta de compra y sitio web para comercio por Internet.
El equipo de MobiCommerce proporciona soluciones de desarrollo de eCommerce a marcas y empresas desde hace más de 15 años.
FocusPoint is certified for SAP Business One. An all-in-one e-commerce platform at an affordable price.
La principal plataforma de marketing para pymes. Demo de marketing GRATIS
Open-source headless commerce platform for marketplaces and B2B ecommerce businesses.
RETISIO Commerce is a headless eCommerce platform. Create omnichannel, personalized customer experiences with AI-driven software tools.
Odoo es un conjunto de aplicaciones personalizables de código abierto ideadas para satisfacer todas las necesidades de su empresa. Descubre más sobre Odoo
Diseñado para empresas pequeñas (mínimo 5 usuarios con un precio de 79 $ mensuales por usuario), BizAutomation gestiona todos los departamentos desde un único paquete de negocios en la nube.
La solución Headless eCommerce que conecta con toda la experiencia de cliente con una plataforma B2C & B2B Unificada.

Opinones de BigCommerce

Evaluación media

En general
4.4
Facilidad de uso
4.2
Atención al cliente
4.2
Funcionalidades
4.2
Relación calidad-precio
4.1

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
52%
4
37%
3
9%
2
1%
1
1%
Nathan
Nathan
Marketing Manager en EE. UU.
Usuario de Linkedin verificado
Artículos deportivos, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Among the best ecommerce solutions for growing businesses

5.0 hace 3 años

Comentarios: We initially transitioned from Lightspeed eCom over to Bigcommerce because their platform offered greater scalability and entry-level features than what Lightspeed offered. Because we use Lightspeed POS, however, integrating product data between the systems was a challenge and a lengthy process. It also takes some effort to maintain the connection (via a third-party service using their API).

Puntos a favor:

Bigcommerce offers some of the most inclusive features in their entry-level product options, making them excellent for small businesses. Their level of customer support and transparency about service issues and new features in development are excellent and perhaps one of the main reasons why we've kept using Bigcommerce instead of switching to a platform that meets other essential features that we are still awaiting from Bigcommerce. The availability of third-party apps (including shipping and logistics integrations) has been great to work with so far.

Contras:

Storefront development is currently very lackluster and it can be difficult to get a truly customized website without hiring a developer or investing in web development skills of your own. This is also true of their e-mail features. If you don't have more than a basic understanding of HTML, it will be next to impossible to customize their system e-mails without a third-party solution. Also, while their entry-level features are among the most plentiful in the industry, a few features (such as Google Reviews integrations and Abandoned Cart Recovery) are reserved only for higher-tier plans, which doesn't make sense from a financial standpoint as their costs to support these features should be minimal.

Jason
Internet Marketing Analyst en RU
Productos farmacéuticos, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

An outstanding ecommerce platform with great pricing and an amazing quality

4.0 hace 2 meses Nuevo

Puntos a favor:

The platform is easy to use, and non-trained or non-technical users are able to use the platform. Comes in a very good pricing structure which is appealing to small and medium-sized businesses. Great website builder and CMS, perfect for creating products and product categories and managing SKUs. Order management, payment processing, shipping and taxation are very straightforward and useful for users. The platform is highly customizable and is one of the best eCommerce platforms in the market.

Contras:

The pricing for the platform is great but every add-on or plugin is paid which adds a huge cost for businesses as they expand, which makes them almost pay the same amount as other eCommerce platforms. Reporting and analytics are very basic, and not customizable as per analyst standards. Changing themes or anything within the backend requires expertise in HTML/CSS.

Max
Director of Systems Operations en EE. UU.
Aprendizaje en línea, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Terrific admin UI and purchaser experience - BigCommerce will not fix bugs customers find

3.0 hace 2 años

Comentarios: The software has been solid for our customers and the administration UI is very easy to use. We have outstanding technical issues that have been open for more than a year and are still not resolved (HTTP status 500 errors that intermittently are returned from their backend APIs) - they say they cannot see the errors in their backend logs and we must send them examples even though we have this happen 10-12 times a day, continually, for over a year. Their Stripe integration does not include the email address field when they send payment requests to Stripe, so customers do not get a credit card receipt from Stripe. Requesting this be changed resulted in them telling us only 1 other customer wanted this feature and that we should switch to Authorize or Brain Tree because it works with those processors) - this felt like a move to downplay the use of Stripe and push us towards vendors that BigCommerce perhaps prefers? It is hard to believe we are the only customer that would want Stripe to send CC receipts to customers - their built-in receipt mechanism does not allow a store to include the last 4 digits of the credit card in the receipt the store sends, which means customers have to call in to customer support when they are organizational customers to figure out which CC is used - a very poor experience for our customers and for our customer support team.

Puntos a favor:

It is highly customizable, has most of the features you'd expect in an e-commerce solution, and the APIs are well-documented.

Contras:

* Seemingly easy solutions to known issues get stuck in their support bureaucracy and disappear * Their logging does not allow software engineers nor CSRs to see the specifics of errors - customers must provide client-side stack traces to help them find errors on their backend (for example, API calls that return HTTP status 500)

Garrett
CEO en EE. UU.
Bienes de consumo, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great for rapid growth

5.0 hace 3 meses

Comentarios: Postive. I have been using it for 6+ years already and do not see any reason to leave. it has grown with me over the years.

Puntos a favor:

Bigcommerce is easy to implement and one of the most versatile ecommerce/inventory/web store/website builder/order management platforms on the market. They are built for you to grow and will work for a startup or for a enterprise.

Contras:

I dont like the way they announce new features. Sometimes the degrade a feature but the only way to find out is to attend a "town hall" instead they should just email all users a list of features that are being updated or degraded.

Fatoumata
Marketing communication 3D Graphics Digital marketing Digital vidéo Web design en Guinea
Internet, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The best for e-commerce

5.0 hace 2 semanas Nuevo

Comentarios: BigCommerce is a very good software of creation of electronic store

Puntos a favor:

I created my online store to make even more sales on the internet with this good BigCommerce software. I add my products on my store and the transactions are good

Contras:

The payment is secure and fast. Basically everything is perfect, so no worries for the moment