--- description: ¿Qué piensan los usuarios de Gusto? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Gusto gracias a Capterra Perú. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gusto - Opiniones, precios y características - Capterra Perú 2026 --- Breadcrumb: [Inicio](/) > [Software de recursos humanos](/directory/5/human-resource/software) > [Gusto](/software/131882/gusto) # Gusto Canonical: https://www.capterra.pe/software/131882/gusto Página: 1 de 169\ Siguiente: [Página siguiente](https://www.capterra.pe/software/131882/gusto?page=2) > Gusto hace que la nómina, los beneficios y los recursos humanos sean increíblemente fáciles para las pequeñas empresas. > > Veredicto: 4192 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Gusto? Gusto ha sido creado para empleadores modernos. Software de recursos humanos basado en la nube, fácil de usar y respaldado por soporte experto. No es necesario externalizar: Gusto te ayuda a cuidar de tu equipo como un profesional y en un tiempo récord. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 4192 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Gusto - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: USD 49.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Acceso móvil - Administración COBRA - Administración de seguros de vida - Administración de seguros por discapacidad - Administración de seguros sanitarios - Análisis de datos del mercado - Base de datos de empleados - Conforme con HIPAA - Contratación de personal - Creación de informes ACA - Creación de informes/análisis - Cumplimiento tributario - Gestión de calendarios - Gestión de control de horas - Gestión de documentos - Gestión de empleados - Gestión de indemnizaciones - Gestión de la conformidad - Gestión de la deducción - Gestión de la formación - Gestión de nóminas - Gestión de planes de jubilación - Gestión de prestaciones de empleados - Gestión de presupuestos - Gestión de recursos humanos - Gestión de revisión del rendimiento - Gestión de tareas - Gestión de ventajas - Gestión del rendimiento - Goal Setting/Tracking - Horas facturables y no facturables - Impresión de cheques - Informes de nómina - Inscripción de prestaciones en línea - Manual del empleado - Panel de actividades - Panel de comunicaciones - Perfiles de empleados - Portal de autoservicio - Portal de empleados - Portal para empleados - Preparación W-2 - Recordatorios - Seguimiento de candidatos - Seguimiento de la asistencia - Seguimiento de vacaciones/ausencias - Seguimiento del tiempo - Tablero de prestaciones - Tiempo y asistencia - Transferencia … y 3 características más ## Integraciones (en total: 128) - 15Five - 7shifts - Accelo - Aplos - Asana - Ashby - AttendanceBot - Autobooks - AvaHR - BambooHR - Bench - Boast - Bonusly - Bookkeeper360 - Box … y 113 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de recursos humanos](https://www.capterra.pe/directory/5/human-resource/software) ## Categorías relacionadas - [Software de recursos humanos](https://www.capterra.pe/directory/5/human-resource/software) - [Software de Administración de prestaciones](https://www.capterra.pe/directory/10025/benefits-administration/software) - [Programas de nóminas](https://www.capterra.pe/directory/30202/payroll/software) - [Programas de reconocimiento a empleados](https://www.capterra.pe/directory/30818/employee-recognition/software) - [Software de gestión de la compensación](https://www.capterra.pe/directory/30667/compensation-management/software) ## Alternativas 1. [Deel](https://www.capterra.pe/software/205015/deel) — 4.8/5 (4265 reviews) 2. [Rippling](https://www.capterra.pe/software/172127/rippling) — 4.9/5 (4638 reviews) 3. [Paylocity](https://www.capterra.pe/software/86714/webpay) — 4.3/5 (1825 reviews) 4. [RUN Powered by ADP](https://www.capterra.pe/software/185859/run) — 4.6/5 (1341 reviews) 5. [ADP Workforce Now](https://www.capterra.pe/software/155895/workforcenow) — 4.4/5 (7174 reviews) ## Opiniones ### "Mucho Gusto con Gusto" — 5.0/5 > **Gustavo** | *3 de octubre de 2024* | Comercio minorista | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: What I like most about Gusto is its comprehensive approach, as it can combine ease of use with automated payroll and tax management. The platform automatically calculates and processes wages, files and pays payroll taxes, and manages benefits such as insurance and retirement plans. All of this happens in an intuitive and user-friendly interface, meaning that users can manage these processes without needing to be experts in payroll or accounting. It is very useful for small and medium-sized businesses that do not have so many departments. > > **Puntos en contra**: What I don't like about Gusto is that it can get a bit pricey as your business grows or if you need additional features. While it's affordable for small businesses, the pricing model includes a base fee plus a cost per employee, which can quickly add up if you have a growing workforce or decide to use more advanced features like benefits administration and additional HR tools. > > After more than two years of using Gusto as my primary payroll tool, my experience has been quite smooth and efficient, especially when managing my store's employee finances and payments. I've been able to take full advantage of this platform's automated functionalities, such as automatic salary calculation, tax filing and payment, and employee benefits management, which has saved me a lot of time and minimized errors. However, as my business has grown, I've felt that costs have increased since pricing is per employee. Overall, my experience with the software has allowed me to have frictionless payroll management, which has been key to business growth, although I might be evaluating options to better manage costs in the long run. ----- ### "Great for small teams" — 4.0/5 > **Hallye** | *26 de marzo de 2026* | Ingeniería industrial o mecánica | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Gusto excels at automated payroll, tax filing, employee self-service, benefits administration, and smooth onboarding, ideal for small businesses. > > **Puntos en contra**: Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans. > > Highly rated by small teams for its simplicity and automation, though it feels limited as businesses grow or require complex HR workflows. ----- ### "Great payroll tool for small businesses. Way better than ADP" — 5.0/5 > **Usuario verificado** | *25 de febrero de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Gusto makes payroll incredibly easy to run — even for someone without a dedicated HR or accounting background. The interface is clean and intuitive, and the automated tax filing saves a significant amount of time. The onboarding flow for new employees is smooth and largely self-service, which reduces the administrative burden. Integration with popular accounting tools like QuickBooks is also a big plus. > > **Puntos en contra**: The pricing can add up quickly as you scale, especially when adding features like time tracking or benefits administration. Customer support response times can be slow during peak periods. Some advanced reporting features feel limited compared to dedicated HR platforms, and the mobile app could use more functionality for managers. > > Overall, Gusto has been a reliable and time-saving solution for managing payroll and HR for our small business. The setup was straightforward and the ongoing maintenance is minimal. While there are some areas for improvement, particularly around pricing and support, it covers the essentials well and has noticeably reduced the stress of payroll processing. ----- ### "Gusto for payroll and onboarding" — 3.0/5 > **Sophie** | *4 de marzo de 2026* | Deportes | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Being in HR, using a platform like Gusto was very helpful as everything is one place. I found it quite easy to process payroll and onboard new employees. I only have 3 locations that I had to cover but it made it easy to switch between different locations. As well as offering the different ways to label the employees and make sure the correct tax documents were associated with the correct person. > > **Puntos en contra**: I felt as though anytime I needed something through customer support, it would be someone who does not truly understand the situation or they did not speak english. I had no issues with time management and getting them on the phones as they would call right away but even with that, sometimes I did not get my issues resolved ----- ### "Great payroll system for small businesses and nonprofits" — 5.0/5 > **John** | *5 de enero de 2026* | Organización cívica y social | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Gusto is straightforward and easy to set up, provides simple-to-use tools for running payroll, and is one of the least expensive solutions available to small businesses. > > **Puntos en contra**: It was tricky to get Gusto fully integrated with our preferred timekeeping system. Additionally, user roles and permissions cannot be customized, so you must choose from a small set of pre-configured roles - but these were sufficient for our use. > > We have been using Gusto for payroll for several years now and it has made our payroll process very easy. We are a small nonprofit with only a handful of paid employees, but they work from home in multiple states and Gusto made that all simple to setup and manage. ----- Página: 1 de 169\ Siguiente: [Página siguiente](https://www.capterra.pe/software/131882/gusto?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.pe/software/131882/gusto) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados