18 años ayudando a las empresas peruanas
a elegir el mejor software
¿Qué es Gusto?
Gusto es una plataforma online moderna que ayuda a las pequeñas empresas a cuidar de sus equipos. Además de gestión completa de nóminas, Gusto ofrece seguros de salud, 401(k), experiencia en recursos humanos y herramientas de gestión de equipos. Las oficinas de Gusto en Denver, San Francisco y Nueva York dan servicio actualmente a más de 100 000 empresas en todo EE. UU.
¿Quién usa Gusto?
Gusto ha sido creado para empleadores modernos. Software de recursos humanos basado en la nube, fácil de usar y respaldado por soporte experto. No es necesario externalizar: Gusto te ayuda a cuidar de tu equipo como un profesional y en un tiempo récord.
¿Tienes dudas sobre Gusto?
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Gusto
Opinones de Gusto

Gusto is the iPhone of Payroll
Gestiona tu nomina de manera sencilla con GUSTO
Comentarios: excelente se lleva la nomina de forma correcta, todos los pagos de impuestos una base de datos sencilla realmente lo recomiendo para empresas a pesar de que es un poco caro lo recomiendo
Puntos a favor:
Ejecutar la nómina de los empleados de manera sencilla en tiempo real, además de usar el programa es muy intuitivo, además del servicio que brinda el programa es muy completo
Contras:
es algo costoso realmente no todos pueden tener acceso al programa además no funciona en todos los países
Respuesta de Gusto
hace 8 meses
Hello there, Hello, Thank you for sharing your experience with Gusto. We're glad to hear that you find our payroll management intuitive and efficient. We understand your concerns about cost and availability in different countries. Your feedback is valuable as we continuously work to enhance our services and accessibility. -Gusto
Simplifica la gestión de recursos humanos y optimiza tus procesos
Comentarios: Gusto es una aplicación integral de gestión de recursos humanos que ofrece una amplia gama de servicios. Su interfaz intuitiva y la automatización de procesos son aspectos destacados que facilitan la administración de recursos humanos. Sin embargo, las limitaciones en la personalización, el costo asociado y el soporte al cliente pueden ser aspectos a considerar.
Puntos a favor:
La plataforma está diseñada de forma clara y sencilla, lo que facilita su navegación y uso.
Contras:
Es posible que se requiera un tiempo de espera prolongado para recibir respuestas o que las soluciones proporcionadas no sean satisfactorias en algunos casos.
Alternativas consideradas:
Gustó te ayuda en todo
Comentarios: Mi experiencia en general es grata creo que con cualquier plataforma aún tiene detalles a mejorar pero fuera de eso a Sido de gran ayuda para mi equipo de trabajo
Puntos a favor:
Lo principal es que es una plataforma sencilla de utilizar,puede obtener funciones modernas en el ámbito de recursos humanos,poder pagar la nómina de manera rápida y eficaz.
Contras:
Me es un poco desagradable que siempre me lleguen Gmail recordándome cada cosa que hago en esta plataforma me parece innecesario y estresante ya que me saturan de mensajes.
Uso gusto
Comentarios: Buena
Puntos a favor:
Su interfaz y su fácil manejo además de su fiabilidad
Contras:
Que quiza no entienda algunas cosas por las cuales deba yo investigar y la app no me educa
Gusto tiene más eficiencia y es más completa que otros similares
Comentarios: Me gusta mucho y es fácil de usar tanto para los empleados como para el empleador
Puntos a favor:
Muy buena experiencia, la recomiendo mucho, es simple y sencilla para las nóminas y para declarar impuestos, en general le doy un 10/10. Es mejor que la mayoría y muy útil.
Contras:
Solamente que faltan más opciones para personalizar. El resto está todo bien
Eficacia
Puntos a favor:
Es más de usar y sobre todo de entender.
Contras:
A veces va algo lento, pero se soluciona facilmente.
Reseña de Alan
Comentarios: Buena experiencia, recomendable, reconfortable.
Puntos a favor:
Es facil utilizar el producto, es comodo.
Contras:
No tengo reseñas negativas, estoy satisfecho con el producto

Great Online HR platform
Comentarios: Utilized a 3P administrator to establish & set-up a structure for our org. Need a long learning curve to understand.
Puntos a favor:
Online all the time when you need it…easy to search & reference simple items & documents used regularly.
Contras:
Wish there was more intuitive interface on tax compliance & other non regular tasks.
Respuesta de Gusto
hace 8 meses
Hello Wayne, Hello, Thank you for sharing your experience with Gusto! We're thrilled to hear that you find our online HR platform convenient and reliable for accessing essential documents. We appreciate your feedback on the interface and tax compliance aspects. Your input is valuable to us as we continually strive to enhance our platform to better meet your needs. If you have any further suggestions or questions, please don't hesitate to reach out. We're here to support you every step of the way. -Gusto
Gusto works well: unobtrusive and effective
Comentarios: I started using it over a year ago and it remains in our toolbox for detailing and managing payroll. I don't do the accounting/payment side, but we've had no negative issue with it across multiple accounts
Puntos a favor:
Tracks time easily, the reminder system works well, and the user interface is excellent
Contras:
Harder to track disjointed project efforts (multiple segments during the day) as iut lacks a separate function for that
FSA unusable. BBB likely will investigate in the future
Comentarios: We’ve been using Gusto for years, and while there have been ups and downs, the biggest disappointment has been their FSA platform. It’s truly subpar compared to other services we’ve used. It seems like the default approach is to deny claims, even when we provide all the correct documentation and information. The process is unnecessarily frustrating, with no clear explanations for denials, leaving us in a constant loop of resubmitting claims and waiting for approval that never seems to come. Gusto’s FSA platform feels more like an obstacle than a helpful service, and it has caused headaches for our team. While the payroll and other HR features are decent, the FSA platform is a dealbreaker. If you’re considering Gusto and FSA management is important to you, I’d strongly recommend looking elsewhere.
Puntos a favor:
platform online is modern and easy to use.
Contras:
We’ve been using Gusto for years, and while there have been ups and downs, the biggest disappointment has been their FSA platform. It’s truly subpar compared to other services we’ve used. It seems like the default approach is to deny claims, even when we provide all the correct documentation and information. The process is unnecessarily frustrating, with no clear explanations for denials, leaving us in a constant loop of resubmitting claims and waiting for approval that never seems to come. Gusto’s FSA platform feels more like an obstacle than a helpful service, and it has caused headaches for our team. While the payroll and other HR features are decent, the FSA platform is a dealbreaker. If you’re considering Gusto and FSA management is important to you, I’d strongly recommend looking elsewhere.
Respuesta de Gusto
hace 4 meses
Hello Sylvester, Thank you for your honest feedback. We’re sorry to hear that your experience with Gusto’s FSA platform has been frustrating. This is not the level of service we strive to provide, and we understand how important it is for FSA claims to be processed smoothly. Your concerns are valid, and we’re committed to reviewing the process to ensure clearer communication around claim decisions and to improve the overall experience. We appreciate your continued use of Gusto for payroll and HR features and would like to work with you to address these issues directly. Please reach out to our support team so we can better assist you. Your feedback is invaluable as we work to make meaningful improvements. -Gusto
Very user friendly
Comentarios: Navigation is easy and it is simple to switch between Admin and Employee platforms for review.
Puntos a favor:
Very user friendly/easy to learn and utilize even for a non HR/payroll professional.
Contras:
Nothing - we have been very happy with using Gusto after having used two different payroll services in the past.
Respuesta de Gusto
hace 4 meses
Hello Amy, Thank you for your feedback! We're delighted to hear that Gusto has been easy to use and a positive experience for your team. Making navigation simple and switching between admin and employee views seamless is exactly what we aim for. We're thrilled to be your choice after trying other services and look forward to supporting you! -Gusto
Gusto is your New Piggy Bank!
Comentarios: I have greatly enjoyed using Gusto for my company's payroll. As an employee, they make it so easy to access my documents as well as make any changes/updates instantaneously.
Puntos a favor:
I LOVE the user interface for Gusto, they make HR so easy for the employee. I have enjoyed the ability to clock-in/out as well as see all of my HR benefits documents in one central location.
Contras:
Nothing, even their debit card aspects are not pushed onto the user, it is simply there as an added bonus/ease of use.

It may work if your workweek starts on a Monday
Comentarios: AVOID LIKE THE PLAGUE! They are now advertising everywhere, trying to get more customers. But once you sign up with them, they really don't care about you at all. They will even report wrong information to the tax agencies, and will not try to fix the problem at all!!!
Puntos a favor:
It seemed easy to set up. I like that it has integration with other apps, such as timekeeping and scheduling.
Contras:
Even though it asked the right questions about when our work week starts (on a Saturday), and when our payroll day is, it wrongly generated our payroll periods to start from Monday through Sunday. This is despite the fact that I was on the phone with them for hours explaining that our work week starts on Saturdays, and th payroll period has to match that. First, they claimed they fixed the issue. Then, when I found out they had not fixed the issue, they tried to tell me that the workweek does not have to match the payroll period. (!!!!) That is absolute BS. Then, they told me they would bring it to a higher-level support. They never called me after that. In the meantime, they have wrongly reported two payrolls to the tax agencies. and made us look like we did not pay our employees for two days.
Respuesta de Gusto
hace 8 meses
Hello Jodie, Hello, We're sorry to hear about your experience and the frustrations it caused. We strive to provide seamless service and are disappointed to learn we fell short of expectations in this instance. Your feedback is important to us, and we're actively looking into ways to improve our processes. Please reach out if there's anything further we can assist you with. -Gusto
Alternativas consideradas:
Great Service and Features for the Price
Comentarios: I looked at Gusto back when they were Zen Payroll and chose a different software when it became time to use a payroll/HR system. I switched to Gusto during COVID and haven't looked back. They take care of all the tax filings throughout the year for all types of employees and I just started taking advantage of the employee benefits features this past year. It's a bit of "pay to play" for some features (such as next-day payroll) but for all the benefits, it's worth it.
Puntos a favor:
Super easy to navigate and plenty of options to operate small business benefits and payroll
Contras:
A little bit complicated to set up specific payroll features but customer support is very helpful
User friendly.
Comentarios: Great app. Super user friendly, most jobs should use it this is the future of time management apps and even HR level things needed for employees. You can add or decline insurance it’s all such a breeze and delight to use.
Puntos a favor:
Easily most user friendly app. I’m able to do everything on my phone. Submit sick time & PTO. I also am a lead over 2 reps and can improve their payroll as well. You can fix timesheets and deletes shifts with ease and only have to leave a note in most cases.
Contras:
I only can approve time sheets from web not the app. It’s slightly annoying but not the worst.
Solid Experience
Comentarios: I’ve had a solid experience with Rippling. It’s an all-in-one platform that makes managing HR and IT tasks a breeze
Puntos a favor:
Rippling is straightforward to use and combines essential features like payroll, benefits, and employee onboarding. It integrates smoothly with other tools, saving time and reducing errors
Contras:
It can be a bit tricky to set up, especially for smaller businesses. The pricing might also be higher than expected for companies that just need the basics.
Good Payroll Management
Comentarios: Overall I’ll recommend Gusto to anyone who is looking to get started with their own business.
Puntos a favor:
I like how Gusto has a time clock in the app.
Contras:
I didn’t like that it took a while to verify my account.
Gusto: a solid hub for small business employee management
Comentarios: My company uses Gusto to track hours and keep certain documents (tax, onboarding, signable forms from Jotform, etc). Its greatest asset lies in its integration of time clock and payroll services.
Puntos a favor:
Gusto is impressively versatile — it can be used as a hub for both documents and hours tracking!
Contras:
The only things I don't like: 1. How quickly access would time out, and how long the app often takes to load a new screen (~15+ seconds at times). 2. Some quirks affecting ease of entry for tracking hours (e.g. not being able to adjust the clock-out time to a future time, the requirement to enter a note before you can save a shift). Some companies it might make sense to have those requirements in place, but that could be better customizable.
Respuesta de Gusto
hace 5 meses
Hello there, Thank you for your review! We’re happy to hear that Gusto serves as a versatile hub for managing employee documents and tracking hours. We appreciate your feedback on areas like the time-tracking experience and app performance, and we’ll keep it in mind as we continue to improve. It’s great to know that the integration with payroll has been a benefit for your company. If you ever have any questions or need support, feel free to reach out! -Gusto
Alternativas consideradas:
Gusto is a great product for starting early payroll but pricing and support don't scale well
Comentarios: overall, it was a great product to get started with, but as we scaled, the price increase became unfeasible and the support wasn't sufficient
Puntos a favor:
Gusto has a pretty simple and easy UX and is quite easy to navigate around
Contras:
gusto support wasn't great and it was hard to get help with a rep and the price skyrocketed out of nowhere
Respuesta de Gusto
hace 5 meses
Hello Anj, Thank you for your thoughtful review. We’re glad to hear that you found Gusto's user experience simple and easy to navigate. However, I’m sorry to learn that our support and pricing did not meet your expectations as your business scaled. We are continuously working to improve both our support and pricing structures. Your feedback is crucial in helping us make necessary adjustments. If you have any specific issues or need assistance with your account, please reach out to us at [email protected]. We are committed to resolving your concerns and ensuring a positive experience. Thank you for sharing your insights and for giving Gusto a try. -Chelsea B
Great Experience- Easy to Use
Comentarios: Great Experience! Have not had many issues phone app and usage. Has let every person on my team manage their time clock and vacation time
Puntos a favor:
The ease of time clock, company calendar and tax info all in one place
Contras:
Wish it would give reminders of important dates on the calendar
Respuesta de Gusto
hace 5 meses
Hello Amanda, Thank you for your positive feedback! We're thrilled to hear that you find Gusto easy to use and that the time clock, company calendar, and tax information are working well for your team. We appreciate your suggestion regarding reminders for important dates. We’ll consider this for future updates to enhance our calendar functionality. Thank you for choosing Gusto and for sharing your experience with us. If you have any more suggestions or need further assistance, feel free to reach out. -Gusto Team
Gusto- Handle Payroll like a Pro
Comentarios: Overal, it's a fantastic and easy to use system with great referral opportunities. For a smaller business or start up, it's incredibly simple to get started and they will handle the majority of the concerns around taxes and reporting, which is crucial to ensure is done correctly, as payroll can quickly become your biggest expense AND your biggest headache if you aren't set up for success.
Puntos a favor:
Gusto is incredibly easy to utilize as both a user and payroll processor. I can quickly navigate my benefits, paycheck history, edit direct deposit and review my performances and help track my teams expenses for the month and quarter. It's incredibly efficient compared to some of the legacy companies, than can be complex. While we don't have an overly complex payroll, we've found no real issues.
Contras:
Deposit time. Some of our users report not receiving direct deposits until later in that afternoon, vs the day before, or the morning of payday.
Respuesta de Gusto
hace 5 meses
Hello Nolan, Thank you for your detailed review! We're so glad to hear that Gusto has made handling payroll and tracking benefits simple and efficient for your team. It's great that you're finding it easy to navigate and manage key tasks like direct deposits and expenses. We also appreciate your note about deposit timing, and we're always working to enhance our features to ensure an even smoother experience for everyone. If you ever have any concerns or need assistance, we're here to support you. Thanks again for sharing your insights! -Gusto
Gusto is easy to use and good for smaller companies.
Comentarios: M overall experience with Gusto is if you have a small business this would be a good payroll platform to utilize. The reports can be made you just need to play around with what you are looking for and the quarterly reports are there they just aren't in the "Tax Packages" to create right away but can find them in the general reports. Overall it is nice to use for smaller businesses.
Puntos a favor:
What I like most about Gusto is the ability to go in and change a payroll if needed after you submitted it - It is also very easy to use and the support they give if needed it quick.
Contras:
They weren't able to add multiple local jurisdictions for one check to break the Gross pay between the days worked. Also the reports are straight forward always compared to other payroll platforms. You had to build reports and the Quarterly reports get released later than normal payroll platforms.
Respuesta de Gusto
hace 5 meses
Hello Errin, Thank you for sharing your experience with Gusto! We're so glad to hear that you're finding it easy to use, and we're especially happy that the flexibility to make payroll changes and quick support has been helpful for your business. 🙌 We understand the challenges you've faced with multiple local jurisdictions and report customization. Your feedback is incredibly valuable, and we’ll be sure to share this with our product team as we continue to improve and enhance reporting features. In the meantime, we appreciate your patience and the helpful tips you’ve shared for navigating the platform. We're thrilled to be a good fit for your small business, and we’re always here if you need further assistance! -Gusto
Good choice for payroll & benefits for small companies
Comentarios: We used them as a payroll & benefits provider for a company with about a dozen employees and contractors.
Puntos a favor:
It was pretty easy to make payroll adjustments for both W2 employees and contractors. The health benefits offering is very helpful for small companies.
Contras:
When onboarding a new employee, they don't handle any of the paperwork- meaning a lot of manual time has to be spent working on that.
Respuesta de Gusto
hace 4 meses
Hello! Thank you for sharing your experience! We're glad to hear that Gusto made payroll adjustments easy for both W-2 employees and contractors and that our health benefits offerings were helpful for your small company. 😊 We understand that onboarding can require some manual work, and we’re always exploring ways to streamline that process. Your feedback is valuable, and we appreciate you choosing Gusto to support your team! -Chelsea B Client Relations Team
Gusto is easy to use and made it fun to do payroll
Comentarios: Gusto always keeps us motivated,educated and actually enjoy working on the necessity of business.
Puntos a favor:
Gusto is extremely user friendly,even if you dont have extensive accounting/payroll experience.Payroll processing would sometimes take hours to process but Gusto has allowed us to simplify payroll.I have also found time and vacation tracker very useful.
Contras:
Nothing really it is easy to move around the website, Pricing is great and customer support is almost always fantastic and quick.
Respuesta de Gusto
hace 6 meses
Hello Shadrack, Thank you for your fantastic feedback! We're delighted to hear that Gusto has made payroll processing easier and more enjoyable for you. It's great to know that you find our platform user-friendly and appreciate features like the time and vacation tracker. We're also glad to hear you find our pricing fair and our customer support responsive. Keeping you motivated and simplifying essential tasks is exactly what we're here for. Thanks for choosing Gusto! -Gusto
An intuitive tool to manage time and performance
Comentarios: Relatable performance experience in streamlining HR tasks with access anytime, anywhere.
Puntos a favor:
Managing goals, training and objectives has become quite effortless. It is easy to find hire and reward the right talent with Gusto. It is also a wonderful online HR tool which helps us in empowering our employees.
Contras:
Customization is not satisfying for me. It was not easy at all to setup this tool. Until now, some icons remains unchanged due to failures.
Respuesta de Gusto
hace 8 meses
Hello Felix, Thank you for sharing your experience! It's great to hear that Gusto has made managing goals, training, and objectives effortless for you, and that it helps in hiring and rewarding talent effectively. We appreciate your feedback on customization and setup challenges; we're continually working to improve these aspects to better meet your needs. We're glad you find Gusto a valuable online HR tool for empowering your employees. Thank you for choosing Gusto! -Gusto