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LearnUpon
¿Qué es LearnUpon?
LearnUpon unifica, coordina y agiliza la entrega de formación en toda la red, ofreciendo una gran ventaja competitiva a las empresas. Al combinar una tecnología centrada en el usuario y una de las experiencias líderes del sector, LearnUpon ofrece una formación impactante que impulsa el éxito de los empleados, socios y clientes de la empresa.
¿Quién usa LearnUpon?
Desde empresas del Fortune 100 hasta pymes en crecimiento, LearnUpon LMS permite a más de 1000 empresas innovadoras ofrecer una formación impactante en toda su red e impulsar el éxito de sus empleados, socios y clientes.
¿Tienes dudas sobre LearnUpon?
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LearnUpon
Opinones de LearnUpon
Above and Beyond
Alternativas consideradas:
Hands down, Best LMS I have ever used.
Comentarios: The experience of working with Sales to discover the details of the product and transitioning to an Onboarding Specialist was easy. In the Onboarding phase, we meet weekly to make sure that we are meeting the targets of our transition plan. I appreciate that when I do stumble and can't figure something out, the LearnUpon team is always very quick to assist.
Puntos a favor:
Ease of use and impeccable customer service!
Contras:
I struggle to find something I don't enjoy about the software and the service.
Admin-Friendly Platform with Great Customer Support
Comentarios: With a tight timeline to move off of our previous platform, we found the LearnUpon team to be extremely accommodating. Our onboarding & implementation specialist went above and beyond to dedicate additional training and support hours for our team, and helped us get up-and-running on the platform in record time. Their technical support team is extremely responsive and helpful, as is our dedicated CSM. While the platform itself may not be the most robust in the LMS space, I find their UI to be very clean, easy to navigate, and has all of the standard functionality that any good LMS should. This is a great platform for L&D professionals that are just getting started with an e-learning training program, and/or platform Admins that don't want to get bogged down with regular backend LMS maintenance.
Puntos a favor:
The LearnUpon platform is very easy to get started on; we had a quick turnaround to make from our previous vendor platform, and were able to get up-and-running in less than three weeks. Their multi-portal capabilities have made it fairly easy to manage our customer, employee, and partner training programs on one platform, while still being able to create unique learning experiences for our three audiences. Their Salesforce integration allows for automated user management (which is especially value to smaller enablement teams like ours), and has given us the ability to create fairly robust Salesforce reports and dashboards based on learner activity. Customer support is, by far, one of the biggest advantages to working with LearnUpon. We've had a fantastic sales and onboarding experience, and their CSM and their technical support teams are extremely responsive and thorough. The UI itself is very clean and modern, and I find it to be fairly user-friendly from a learner perspective.
Contras:
The capabilities of "Manager"-level users (a permission set that sits between and Admin and a Learner) are a bit limited. The learning path user experience is not the best, but is something that is on their product roadmap to improve. Not necessarily a drawback for us, but the platform UI is not customizable beyond branding and colors, and some additional settings that can be toggled on and off (like gamification, for example), so if you're looking for a platform that is highly customizable, this probably isn't a good fit for you.
Alternativas consideradas:
Good learning portal
Comentarios: Good learning system overall that allowed us to centralize our learning courses for our customers.
Puntos a favor:
Easy to create courses Easy library build Great customer service
Contras:
Learning paths are clunky to update Wish I could collect more customized user data once filtered into a group
LearnUpon good budget option
Puntos a favor:
Very easy to use for admins, user friendly, simple interface
Contras:
A lot of limitations for customization and scalability
Alternativas consideradas:
Fantastic support and great solution for corporate learning
Comentarios: Over the years I have been a very demanding customer and an ill tempered one at that when I was stressed out about things not at all related to the learning management system. Every time I was grumpy the support guys and gals were supportive and patient with me and focused on helping me in whatever query I had. I built my business with Learnupon as its backbone and never regret the decision. I am proud to be one of their first 100 customers and delighted to see them with over 1000 now. I celebrated my first big contract with a bottle of champagne with the Learnupon Staff in their headquarters, was invited to a customer appreciation evening with canapés when they moved to bigger premises, and they sent my wife flowers on the birth of our daughter... what more can I say? They are integral to my business now and I deeply appreciate the ongoing support and product developments which make the system bigger and better every year. Thanks Learnupon.com and keep up the great work!
Puntos a favor:
I found the LMS to be very user friendly and very importantly whenever I had an issue of a problem doing something, or as was more likely the case, whenever I screwed something up, the Learnupon support were there to save the day and provide a solution.
Contras:
At the start (I am with them over 5 years now) I didn't like the e-commerce side but it was significantly improved over time and most importantly, an integration was created to work with Shopify and Zapier which has really transformed my business.
Alternativas consideradas:
Wonderful LMS for our little nonprofit!
Comentarios: We've been partnered with LearnUpon for almost 10 years - that says it all!
Puntos a favor:
LearnUpon's customer service is absolutely the best thing about them! They are customer-focused and it shows in everything they do!
Contras:
Because we train outside of our organization, no LMS platform is perfect for our unique needs.
Alternativas consideradas:
LearnUpon Review
Comentarios: We use LearnUpon to help onboard and train our customer base. We used to do all 1-on-1 training calls which we often found was slow, expensive and not scalable. We decided to rethink how we get our customers educated on the product and found LearnUpon as a potential solution. Since we have implemented the LearnUpon software into our onboarding process, our customers are learning much quicker and able to learn when it's convenient for them resulting in a faster, cheaper and more effective learning experience.
Puntos a favor:
The ability to create groups and implement dynamic rules within those groups has really allowed us to automate a big portion of the learning experience. The product has been very easy to use and the training materials they supply to you in addition to the implementation consultant made it an enjoyable process. We had not used a LMS prior to LearnUpon so it was very easy to set it up from scratch and learn best practices as we go.
Contras:
We really don't have anything negative to say about LearnUpon at the moment as it's done exactly what we hoped it would do and more. Excited to watch it continue to iterate and grow as we do.
Alternativas consideradas:
Wonderful product and customer service
Comentarios: We have a LOT of users that access our certification courses in LearnUpon. Some days we have over 1000 users logging in. This was a big undertaking for our company to switch our LMS provider. To be honest, the implementation and subsequent usage of LearnUpon could not have gone smoother due to the customer service response and the step by step collaboration they provided for us. This was a very seamless and efficient experience for USA Football.
Puntos a favor:
The best part of this software is the customer service. I have used several LMS products in my career and, while LearnUpon is very user friendly and has many helpful options, the learning curve for implementation and use was made very easy with the customer support team.
Contras:
The parts that were least likable about this software was perhaps the limited ability to change default settings. However, it appears that LearnUpon has taken this into account and are now working on some updates to the software that better align with our needs.
Alternativas consideradas:
Excellent LMS!
Comentarios: This is perhaps the best experience I've ever had with a new product roll out. The customer service is leaps and bounds over any other company I've ever worked with.
Puntos a favor:
We love the ease of use and the clean UI. It was really simple to jump in and start setting up our portal and when we got hung up they offer tons of resources to help you out. On the off chance that I couldn't find the answer, the LU team has always quickly answered me and I don't believe I've waited over a few hours for an answer from them.
Contras:
The certificates are a little wonky, but I've been assured they are working on an update for this feature.
Support team makes the product a good choice
Puntos a favor:
Support team is amazing at helping solve problems.
Contras:
Many essential features are still in development.
Alternativas consideradas:
Responsive Support and All the Features We Need
Comentarios: LearnUpon was the right fit for our company's needs, the size of our organization, and the certifications we offer.
Puntos a favor:
What I like most about LearnUpon is that it is a stable product.
Contras:
Learning paths in LearnUpon are a bit cumbersome.
LearnUpon: Very Satisfied Customer
Comentarios: I highly recommend LearnUpon to any training company serious about providing its customers with a superb eLearning experience. We invested heavily in developing stunning eLearning content and needed an LMS to match. After six months of trialing countless different systems I was losing hope of finding one, then I discovered LearnUpon and haven't looked back. I don't feel like I have just bought a product, I feel like I have entered into a partnership with a highly skilled, ambitious and professional team of LMS experts. They're a young, vibrant, ambitious team who definitely put their customers at the very centre of what they do. They understand that their customers aren't buying a system, they're buying a means for taking their eLearning products to market. I believe that you can only be as good as your worst supplier - since adopting the LearnUpon LMS our customers and their learners have gained much added value and overall a superb eLearning experience.
Puntos a favor:
The perfect LMS for commercial training companies. Great customer portal functionality, with really smart branding and white labeling options that impress our clients and are easy to configure. The LearnUpon LMS is intuitive, versatile, smart and affordable. It has great exam and survey features; easy to build, great learner experience and with useful, detailed reporting with filter and export options. Content writing within the LMS is great; can easily add text, images, documents, videos and audio content, as well as very simple upload of SCORM content. The technical support is first class; immediate and very helpful. The eCommerce feature is really easy to setup up (just need a PayPal account) and provides a professional purchasing experience for our customers, with added features such as discount codes.
Contras:
The few limitations of the system that I have fed back to LearnUpon have either been immediately addressed or are planned for imminent updates. LearnUpon are continuously developing the LMS, with new features released every few weeks. In their clear commitment to developing the product they really listen to any feedback and take immediate action to improve the product. LearnUpon are a small company in their infancy, which was a slight concern when signing up with them initially. I asked myself the question 'will they still be around in 5 years time?'. After some research, trialing the system and speaking with them I was left very comfortable in tying our future to theirs. In just a couple of years they have developed the very best LMS for training companies on the market and it's still getting better every month. I am very confident they were the right horse to back and I'm excited about the opportunities for our company from their continuous investment in the LMS.
LearnUpon is easy to use as an admin and easy to imp0lement
Comentarios: Easiest LMS I have used to implement and manage.
Puntos a favor:
I tested several LMS' based on my requirements. The main thing I wanted to see if I could setup content and courses in each without having to dig into the user guide. I found once I figured out were to go for what I wanted to do the setup was easy. The SAML SSO integration was fairly easy and support was very attentive. Our Customer Success Specialist has been very helpful and provided a great plan for us to get started. I should have taken advantage of this resource more. They are in Ireland and we are in California, but you would never even know that when you contact support, they have been very responsive. Even if they did not have the answer they got back quickly to let me know they would get the answer.
Contras:
The SSO Integrations was easy, but we are seeing issues with the enrollments not properly being assigned. It is hard to diagnose if this is from our end or LU. I have noticed a few issues where users are enrolled in learning paths or courses and their dashboard will not display the content. When you make updates to content (videos or assessments) I have seen a few occasions when the user is supposed to have to re-take the test or course and they cannot. Essentially they are stuck. In fairness, the setup I did caused this issue, but when it was adjusted they were still stuck. Reports are limited. I really need a monthly Users report, but it does not reside in reports. I have to actually export the Users list, then user Excel to sort and filter. I feel this should be this cannot be a simple automated report.
Great ROI from LearnUpon & Postive User feedback
Comentarios: LU has enabled Eason to deliver impactful skills development modules and critical knowledge-building interventions with assurances on accuracy and consistency across our store-based workforce. This is achieved without any demand being placed on critical resource in store to deliver new knowledge and skill to the team. I continue to find the LU solution for Eason represents considerable return on our investment. User feedback on programmes hosted on our LU portals strongly suggest that our employees enjoy the learning experience on offer.
Puntos a favor:
With a workforce in excess of 1,000 employees, many of whom have worked with Eason for over 15 years, almost all staff whether 'tech-savvy' or not, have found our LearnUpon portals to be easy to access, navigate and use. LearnUpon have made it easy to customise the look and feel of the portal with corporate colours and branding. This has helped to establish online learning within Eason as part of our overall L&D strategy and demonstrates to our teams that the organisation is making strong investment in the development of our people through elearning methodologies. Finally the support offered by the LearnUpon team means that any issues or requirements are addressed and resolved; far sooner than expected in terms of time, whilst also exceeding expectation on the practicality and usability of solutions offered.
Contras:
Very little. Perhaps some additional reporting criteria would be useful when tracking progress across numerous user groups.
Great product backed by a super team of people!
Comentarios: We were one of the early clients and the one factor that consistently keeps us using the platform, above all else, is the fact the level of service from day one (when LearnUpon was only starting out) was amazing. As they have grown to become a leader in the LMS space, that level of service has never changed.
Puntos a favor:
We have both used and engaged (via clients) with a broad range of LMS products. The LearnUpon solution is by far one of the easiest and effective solutions we have come across. They are constantly looking to increase functionality and in my opinion are working at the edge of the latest developments in LMS solutions.
Contras:
Honestly very little! I would like more flexibility around messaging as we deal with both the B2B market and also the B2C. The latter requires more frequency around messaging but we have found simple solutions to work alongside the LearnUpon platform.
Learn Upon - Wonderful LMS and Customer Service!
Comentarios: Customer Service is Awesome - we receive a prompt response to any question from our LearnUpon customer service rep and team, as well as friendly support and assistance throughout implementation of our employee training.
Puntos a favor:
Our Learn Upon customer representative is fantastic, along with the entire customer service team. The LMS is extremely user friendly from the standpoint of creating courses, up-loading and customizing content. Our employee-related user issues have significantly decreased since switching to Learn Upon.
Contras:
Can't really think of anything negative - any issues that are raised are immediately addressed.
Unbeatable customer service and constantly evolving
Comentarios: LearnUpon's mission was to build an LMS that is quick to setup, super easy to use and backed up by exceptional customer support. They have, without a doubt, succeeded on all three goals. I was up and running with my first course in minutes. The interface is intuitive, easy on the eyes, and super clean. My clients have benefited from LearnUpon's quick portal set-up. I have been able to create customized demonstration portals, fully branded and populated with example user groups, courses, assessments, surveys, and reports, in a matter of hours allowing me to show the value of a learning portal to my clients based on their unique needs. It is fun to see how LearnUpon's LMS can solve challenges my clients and I have. As I experiment with the array of options for course content, learning paths, assessment, and reporting I frequently refer to their detailed Administrators Manual and well organized Knowledge Base to make sure I am utilizing all of the possibilities LearnUpon's LMS had to offer. When I have a question the documentation can't answer, LearnUpon's superior customer service offers expertise and professionalism unlike any I have experienced with a software product. Shane, Lisa, Carrie, Ian, Des and everyone else on the LearnUpon team are a pleasure to work with. My questions are often answered within hours and those that require a little investigation are followed up on in a timely and professional manner. The knowledgeable and prompt customer service LearnUpon provides has helped me build trust with my clients who have been burned in the past by apathetic support from other vendors. LearnUpon is always improving their product and services to their customers. They look to the industry for what features could help learners get the training and education they need to succeed. I highly recommend them if you are looking to invest in an LMS for your organization or for your growing training business.
Excellent Customer Support & Easy to use!
Comentarios: Our training can be done remotely and without very little help from us for setup and use. Keeps the trainee more interested in learning. Less worry about having to redo old PowerPoint Slides and other documents Constantly.
Puntos a favor:
I like how easy it is to cost, setup, management, ease of use, branding per company and remote connection from anywhere you have an internet connection. Above everything else the Customer Support is Outstanding and one of the main reasons we chose this company.
Contras:
The video functionality and importing. We had to buy a 3rd party app to product content because it LearnUpon does not support certain file types or editing. The upload can take a while depending on how much content and bandwidth you have. We actually found that using a 3rd party app for our videos works better for us than most other software can offer. Ultimately, this inst that bad of a trade-off for the customer support and constant functionality updates to the program.
Learn Upon hits the mark!
Comentarios: It has been a very easy partnership. We were cautiously optimistic about the customer service during the sales process and have become raving fans post with our actual experience.
Puntos a favor:
The tool is excellent and meets all the needs we identified in our acquisition process... but the customer support is what has made it a great decision.
Contras:
Some of the intricacies of how the platform works... an example would be...building test questions in a test bank and pulling them into the course- 2 steps instead of just building the questions in the course. Customer support helped with items like this and helped us build out the process needed to be successful.
LMS Extraordinare!
Comentarios: LearnUpon has allowed us to provide options for ILT sessions, taking administration off of the learning team to focus on strategy and design. In addition, LearnUpon puts learning in the hands of the learner!
Puntos a favor:
This learning system allows for a lot of flexibility in the way it is designed. You are able to setup eLearning, webinars, videos, readings, podcasts / audio, ILT sessions and more! I think the functionality is still growing, but will be maintained in that only relevant features that we need will be added. The LearnUpon team has a great roadmap for development that clearly is based on customer needs for social learning. I think this modern LMS is a strong tool for those interested in implementing an LMS to support their learners' needs.
Contras:
Although the menus are easy to get used to, it is not immediately simple to find for new users. Setting up management reporting relationships can be difficult in this system.
Easy to use & flexible to implement across multi-functional company
Comentarios: Uniformity of training across all business units - same message and materials are delivered to all learners at the same time
Puntos a favor:
LearnUpon is very intuitive for both administrator and the learner. It provides great options for providing training/learning materials without being overwheliming with bells and whitles.
Contras:
Many options that I have not been able to explore and use! It is not a con... I need more time to learn about LU to its fullest capacity.
A really valued Strategic Partner
Comentarios: They have been an oustanding partner. They listen to our needs and work with us to find solutions. They provide great access to support and really try to meet our needs within our budget.
Puntos a favor:
It provides a smaller business with access to features of a large enterprise LMS.
Contras:
We can't have two currencies in one portal.. this is a unique need.
Outstanding LMS.
Comentarios: Pros : Easy to use, intuitive, reliable LMS at a great price. Excellent customer service. Extremely courteous and accommodating. Incredible technical support. Course creation doesn't get any easier. Great reporting functions. Constantly updated with the latest market trends and developments. Catered to our needs perfectly. Cons : Any initial minor issues that we encountered were quickly addressed and solved for us. Overall : When starting up an online education business, finding the right Learning Management System is the crucial first step. Having trialled numerous LMS systems, I was beginning to feel that we would have to take the plunge and build an extremely costly personalised system. I then came across LearnUpon and was blown away with its ease of use, great features, great personal service, and extremely competitive pricing. From the first time that I logged in, I knew that I had found the ideal LMS solution and haven't looked back since. Highly recommended Learning Management System. Intuitive and affordable, with a great team behind it. Would highly recommend to anyone looking to deliver online courses.
AWESOME SAUCE
Comentarios: AWESOME SAUCE
Puntos a favor:
LearnUpon is great in almost every aspect. Very user friendly and easy to work with. All the employees i have worked with are incredible people and i look at as friends now.
Contras:
Only thing i would change that they have not done all ready is make the course creator a little more robust.
Easy to use, easy to administer, regardless of the size of employee base.
Comentarios: Quick and easy administration and reporting. LearnUpon also appear to welcome and act upon client feedback and improve their product accordingly.
Puntos a favor:
The dashboard! I love when an online resource that has lots of functionality provides a dashboard with quick and easy links to the tasks that you typically perform the most. We currently only use a relatively small amount of LearnUpon's functionality so it's great not to have to trawl through all the admin settings to get things done. The reporting is also very useful and easy to navigate.
Contras:
I honestly don't have any major issues with the software. In terms of categorising users, I'd like to be able to archive users so I can only see active employees, but I understand why the software presents all users initially.