¿Qué es Genbook?
Solución de software todo en uno para que propietarios de pequeñas empresas y profesionales de servicios administren citas y reservas con facilidad. Deleita a los clientes y promociona tu marca única a la perfección con comunicaciones automatizadas por mensajes de texto y correo electrónico. Con la disponibilidad en tiempo real, nunca te perderás una reserva. Olvídate de las reservas en lápiz y papel y entra a la era digital con Genbook. Genbook te ayuda a conseguir pagos y opiniones, lo que te da más tiempo para hacer las cosas que deseas hacer.
¿Quién usa Genbook?
Genbook ha facilitado que más de 30 000 barberos, estilistas y salones de belleza, spas y centros de bienestar en toda Norteamérica dirijan su negocio.
¿Dónde se puede implementar Genbook?
Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
Sobre el proveedor
- Genbook
- Ubicado en San Francisco, EE. UU.
- Fundada en 2006
- Asistencia telefónica
- Asistencia 24/7
- Chat
Países disponibles
Canadá, Estados Unidos
Idiomas
inglés
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Sobre el proveedor
- Genbook
- Ubicado en San Francisco, EE. UU.
- Fundada en 2006
- Asistencia telefónica
- Asistencia 24/7
- Chat
Países disponibles
Canadá, Estados Unidos
Idiomas
inglés
Imágenes y vídeos de Genbook
Comparar el precio de Genbook con productos similares
Funciones de Genbook
Alternativas a Genbook
Opinones de Genbook
Kelly A.
Happy user for almost nine years
Comentarios: Genbook has been easy for myself and my clients to use from day one. I’m constantly getting feedback from clients about how easy it was and how they liked being able to book whenever they wanted. Any little problems I’ve had over the years have always been taken care of very quickly through the support staff, so I never have to worry that something will go wrong and not get fixed. And I get all that ease of use and fast helpful support at a very affordable price.
Puntos a favor:
What I like most is a hard one to narrow down. There is so much I like, mostly revolving around ease of use for both myself and my clients. But overall I’d have to say what I like most is that Genbook is always working to make their software better, in ways both big and small.
Contras:
The only complaint I had for many years was the lack of a waitlist feature, but Genbook now has that, so honestly there isn’t anything else I dislike.
Respuesta de Genbook
hace 3 años
Hi Kelly, This review made our day! We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team
Amy E.
Alternativas consideradas:
EXCELLENT, VERY EFFICIENT, RELIABLE, EASE OF USE
Comentarios: I HAVE LOVED IT FROM THE START, ESPECIALLY WHEN I HAD 6 CONSULTANTS AS I WAS ABLE TO MONITOR WHAT THEY WERE DOING OR NOT DOING AND HELP THEM FILL THEIR HOURS WITH CLIENTS. IT WAS VERY BENEFICIAL AS A CEO. WHEN I DECIDED TO DOWNSIZE I CONTINUED TO USE IT AS I LOVED GENBOOK AND ALL OF THE FEATURES AND EASE OF USE.
Puntos a favor:
EASY TO USE FOR MYSELF AND CLIENTS FOR SCHEDULING, LOVE THE COLOR SO I CAN KNOW WHAT SERVICE I AM PROVIDING AT A QUICK GLANCE, LOVE THE REVENUE ASPECT SO I KNOW WEEKLY WHAT MY INCOME IS AND WHAT IT I HAVE LOST FROM NO SHOWS. LOVE THE NEW WAIT LIST AS IT HAS BEEN WORKING GREAT FOR MY CLIENTS! I LOVE BEING ABLE TO ENTER ALL OF THE CLIENT INFORMATION AND HAVING A PLACE TO DOCUMENT THE NOTES, BESIDES IN THE CLIENTS' CHART.
Contras:
I HONESTLY CAN NOT THINK OF ANYTHING! COMPARED TO OTHER SOFTWARE AND APPS THIS IS THE BEST AND I LOVE IT.
Respuesta de Genbook
hace 2 años
Hi Amy, This review made our day! We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team
Brannigan R.
Alternativas consideradas:
I love genbook
Comentarios: I love Genbook and have been using it for 6 years until they sold out to BOOKSY
Puntos a favor:
My favourite feature was that they automatically send out review requests to every client
Contras:
I wish it was more suited for massage therapists. Had a place to add memberships and gift cards. Was able to write soap notes
Heather M.
Minimal offerings for average price.
Comentarios: At first it was great. Over time, they got lapped by other platforms. Might still be great if you're, say, a photographer, but don't waste your time with this if you're a massage therapist.
Puntos a favor:
When I first signed up for Genbook, it was one of the only scheduling platforms available and I thought it was great. It encouraged folks to leave reviews and even though they were only on the platform, people thought they were Yelp reviews and I was killin' it. I paid $9.99/month.
Contras:
The price doubled, then doubled again. I looked for alternatives and found Genbook's competitors offered HIPAA compliant SOAP notes, SEO optimization, etc. All things I didn't know were available—at a lower price. MassageBook has now raised their rates to be the same as Genbook was when I left, but for the increase in visibility and business, I'm happy to pay it!
Red B.
Genbook takes care of my business
Comentarios:
Thank you Genbook for automatically asking clients for reviews. I would rarely think to ask for reviews on my own and now I don't have to! I have over 100 5 star reviews on my website! Thank You Gen Book!!!
Genbook takes care of so much office administration work for me, allowing me more time to do the therapies that I love.
-Red
Puntos a favor:
Ease of use for clients, it is quick and easy to setup their account and schedule.
Contras:
clients have problems knowing how to cancel their appointments. I am not sure how to cancel genbook from sending a review request.
Respuesta de Genbook
hace 3 años
Hi Red, This review made our day! We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team
