--- description: ¿Qué piensan los usuarios de ShadowProtect? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ShadowProtect gracias a Capterra Perú. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ShadowProtect - Opiniones, precios y características - Capterra Perú 2026 --- Breadcrumb: [Inicio](/) > [Sistemas de gestión de continuidad de negocio](/directory/30206/business-continuity/software) > [ShadowProtect](/software/119881/shadowprotect) # ShadowProtect Canonical: https://www.capterra.pe/software/119881/shadowprotect Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.pe/software/119881/shadowprotect?page=2) > El software StorageCraft ShadowProtect proporciona copias de seguridad y recuperación de desastres para servidores físicos o virtuales, ordenadores de escritorio y portátiles. > > Veredicto: 31 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ShadowProtect? Herramienta de gestión de servidores para pequeñas y medianas empresas que ayuda con la continuidad empresarial, la programación, la replicación de datos, el almacenamiento de copias de seguridad, la virtualización, la automatización y más. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 31 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Arcserve ## Contexto comercial - **Precio inicial**: USD 99.95 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Almacenamiento seguro de datos - Cifrado - Compresión - Copia de seguridad en la nube - Copia de seguridad incremental - Programación - Programación de copias de seguridad - Recuperación de desastres - Registros de eventos - Supervisión de servidores ## Opciones de asistencia - Chat ## Categoría - [Sistemas de gestión de continuidad de negocio](https://www.capterra.pe/directory/30206/business-continuity/software) ## Categorías relacionadas - [Sistemas de gestión de continuidad de negocio](https://www.capterra.pe/directory/30206/business-continuity/software) - [Software para administrar servidores](https://www.capterra.pe/directory/10019/server-management/software) - [Programas para hacer copias de seguridad](https://www.capterra.pe/directory/31076/backup/software) ## Alternativas 1. [ManageEngine OpManager](https://www.capterra.pe/software/168854/manageengine-opmanager) — 4.5/5 (257 reviews) 2. [iCloud](https://www.capterra.pe/software/204717/icloud) — 4.6/5 (1938 reviews) 3. [N-central](https://www.capterra.pe/software/13803/n-central) — 4.1/5 (195 reviews) 4. [NinjaOne](https://www.capterra.pe/software/165889/ninjaone) — 4.7/5 (282 reviews) 5. [Pulseway](https://www.capterra.pe/software/141792/pulseway) — 4.7/5 (310 reviews) ## Opiniones ### "Excellent backup and restore for physical servers" — 5.0/5 > **David** | *7 de noviembre de 2018* | Tecnología y servicios de la información | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Easy to install and use. Plenty of options for backup routines and destinations. The recovery to same or dissimilar hardware is rock solid. They have a cloud backup offering that is competitively priced. Support is usually good once you engage with them. Most issues come down to something outside the product, i.e. not uninstalling a previously solution first. Once up and running it can be relied upon to produce consistently good backups. > > **Puntos en contra**: Cumbersome to manage multiple backups for multiple servers. The central management tool they offer is still very much a work in progress. Expensive per-server compared a lot of alternative products. The cloud backup runs separately to the main application, giving you another thing to manage. Retention policies are easily broken just by modifying a backup job, which can lead to them being ignored and filling storage. > > This product has been king of physical server backups for a long time. They have started to bolt-on features to better support virtual environments and recovery, and offer cloud services. Unfortunately these are clearly additions to the base product and not revisions to it, meaning that management is not very slick and it doesn't make commercial sense when stacked against the competition. But if you just have a couple of physical servers and want a robust backup solution with recovery you can rely on, this is a good product. ----- ### "ShadowProtect SPX has always come through when we have needed it" — 4.0/5 > **Rob** | *21 de julio de 2022* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: We have had success with ShadowProtect in some tough circumstances and it has come through with flying colors when have needed it most. Mount failed storage arrays from backup and up and running in minutes after diagnosing issue. Boot failed servers to virtual machines - yep done it and worked great. Restored countless deleted files. > > **Puntos en contra**: Managing the product and alerts can get unwieldy in large deployments. The biggest problem is their lack of product support. It can take days to hear back from an engineer and they will likely be a low tier engineer who at best can triage your issue and get it to the right person. They outsourced all of their support to India which is okay if you do it right, but I don't think their staff know the product. We have been some issues with their cloud backups recently and getting an engineer to look at those problems in a timely manner has been a challenge. We have found it more productive to reseed the backup and send it back to the data center than to work with their support. ----- ### "\* \* \* DISAPPOINTING SCAM \* \* \*" — 2.0/5 > **Bob** | *1 de agosto de 2018* | Software informático | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Does what I want, when it works, usually 3 days of 6 days scheduled. It errors out without notice when the backup storage external drive doesn't instantly wake up and salute as soon as ShadowProtect pings once. But I can live with 3 full backups every week.....if the software had not self-destructed. > > **Puntos en contra**: During the usual monthly safety check found the screen hobbled. The important buttons (backup, restore, etc.) have been disabled and all others produce a 404 error, webpage cannot be found. Several hours later I gave up on tech support and called SALES. A "tech support" person responded to my message forwarded by Sales. She tried the old "Microsoft Update Error" blame game. As a Visual Basic engineer of 24+ years I know what Windows OS errors produce. It does NOT shut down software in an orderly, selective manner. I told her THIS event was clearly deliberate. She said the software must be uninstalled and replaced by a newer version with their help of course. THREE TIMES I asked what this "newer version" would cost, which she ignored apparently thinking I would have no choice, that my system had blown up or something and I couldn't restore it without paying whatever the price. WRONG \! I have Raid with dual drives and tiers of protective software. Thus, as I can no longer trust my small business data to a software provider which tries to try to leverage existing customers to pay "error motivated ransom" to access the data if needed, I told her she was trying to scam a software pro... and bye bye. > > 2+ years before the built in shutdown bomb triggered. ----- ### "ShadowProtect including ImageManager and ShadowStream" — 5.0/5 > **Lloyd** | *19 de octubre de 2022* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: We are still using the legacy software and we've experienced numerous physical Windows server failures in the past. ShadowProtect has always successfully restored the entire image to the same or different hardware. > > **Puntos en contra**: StorageCraft eventually released an excellent new solution for Hyper-V but it took too long and we had already moved to a competitor. At the moment, we still wouldn't use the new solution because it's suitable for SMBs who have their own servers on-site and most of our customers now use our private cloud solutions because we have our on datacentre servers. > > Always saved the day when disaster struck so the overall experience is excellent. ----- ### "Shadow protect is great for onsite and offsite backup" — 5.0/5 > **Mark** | *15 de junio de 2021* | Seguridad informática y de redes | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Its very cost effective, been around for years and has a good market share, meaning the reliability of the product is tested well and any bugs are ironed out pretty quick. > > **Puntos en contra**: Installation isnt a few clicks. Need third party hardware to complete a full DR solution Would be great to have an all in one solution with direct support > > Only have had restore issues on SBS Servers All other devices have been great in a disaster recovery situation. The product is good and with the new cloud addition, monitoring is so much easier ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.pe/software/119881/shadowprotect?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.pe/software/119881/shadowprotect) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados