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¿Qué es Paychex Flex?

Paychex Flex es una solución integral de Recursos Humanos que puedes desarrollar a medida que tu negocio crece o cambia. Úsalo para ejecutar la nómina de sueldos e integrar tu administración de RR. HH., jubilación y gestión de seguros con el servicio que desees y el conocimiento experto de las reglamentaciones que podrían afectar tu negocio.

¿Quién usa Paychex Flex?

Paychex Flex es una solución de nómina y RR. HH. ideal para pequeñas y medianas empresas en una variedad de sectores, que incluyen minoristas, servicios profesionales, servicios de alimentación, fabricación y construcción.

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Paychex Flex

Paychex Flex

4.2 (1,701)
No se han encontrado precios
Versión gratuita
Prueba gratuita
64
29
4.2 (1,701)
4.0 (1,701)
3.9 (1,701)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
USD 38.00
mes
Versión gratuita
Prueba gratuita
23
2
4.7 (80)
4.7 (80)
4.8 (80)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Ningún usuario ha valorado aún las funcionalidades de este producto.

Opinones de Paychex Flex

Evaluación media

En general
4.2
Facilidad de uso
4.2
Atención al cliente
3.9
Funcionalidades
4.1
Relación calidad-precio
4.0

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
49%
4
30%
3
13%
2
4%
1
4%
Shawn
Shawn
IT Architect
Usuario de Linkedin verificado
Redes informáticas, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Stalwart Payroll Software for Small Businesses

4.0 hace 2 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Usuario verificado
Usuario de Linkedin verificado
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Paychex Flex: Una transformación en el control de gastos empresariales

4.0 hace 2 años

Comentarios: Mi experiencia general con Paychex Flex ha sido realmente positiva. Esta herramienta ofrece una variedad de funciones y características que me han ayudado a administrar mi negocio de manera eficiente. El proceso de configuración es muy sencillo y, una vez que lo he configurado, tengo la capacidad de controlar mis finanzas, planificar mis impuestos, administrar mis nóminas, controlar mis recursos humanos y mucho más. Las herramientas también se pueden personalizar para satisfacer las necesidades de mi negocio, y tengo la capacidad de controlar mis datos con una alta seguridad. En general, estoy muy contento con mi experiencia con Paychex Flex y lo recomendaría a cualquiera que busque una solución de administración de negocios eficaz.

Puntos a favor:

Me encanta trabajar con Paychex Flex porque me ofrece una manera fácil y segura de administrar los recursos humanos de mi empresa. Estoy contento de poder contar con una amplia gama de herramientas para ayudarme a mejorar la eficiencia de mi negocio, desde el cumplimiento de los requisitos laborales hasta la administración de horas, salarios y mucho más. La interfaz intuitiva y los recursos útiles disponibles hacen que sea fácil manejar todas mis necesidades de recursos humanos desde una ubicación central. Me gusta que las actualizaciones y mejoras se realicen de forma automática de modo que siempre esté al día con los cambios en la ley laboral. Lo mejor de todo es que puedo administrar todo esto con un solo clic desde cualquier dispositivo, lo que me ahorra mucho tiempo.

Contras:

Lo que menos me gusta de Paychex Flex es que, a diferencia de muchos otros servicios de contabilidad, no tiene ninguna herramienta de contabilidad para ayudar a los usuarios a administrar su negocio. Además, el soporte técnico de Paychex Flex no es tan bueno como el de otros servicios, y su base de conocimientos es muy limitada. Además, no hay opción para una prueba gratuita, lo cual es un inconveniente para los usuarios que quieren probar el servicio antes de comprarlo.

Usuario verificado
Usuario de Linkedin verificado
Construcción, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Es un software aceptable y muy seguros con toda la información

5.0 hace 2 años

Puntos a favor:

Lo que más me gusto del software es que tienen Muchas oferta de empleo y son muy rápidos con sus pagos

Contras:

Lo que menos me gusto es que le hace falta un poco de diseño pero del resto todo está bien

Carlos
Incdependiente en Colombia
Mercados de capitales, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Oportunidades

5.0 hace 2 años

Comentarios: Ninguno hasta ahora

Puntos a favor:

Es bastante facil de usar, muy dinámico y practico

Contras:

Hasta ahora no tengo ninguna queja, me parece bastante bueno

jose luis
Jefe contable en Argentina
Servicios financieros, 51-200 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Pays

4.0 hace 2 años

Puntos a favor:

Pocas cosas buenas,solo los botones visibles

Contras:

Lento,se bloquea,no sirve para muchos datos cargarlos.

Katrina
Katrina
Human Resources Generalist en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 10,000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Paychex Flex is great for completing payroll

4.0 el año pasado

Comentarios: I appreciate being able to check on the 401(k) and have the money go straight into employee accounts, saving time and effort. Since insurance coverage is now related directly to who has enrolled in which plans, processing payroll has become much more efficient.

Puntos a favor:

From either the employer's or employee's perspective, the website couldn't be simpler to use. Filters and stored views make it easy to customize your payroll experience based on your current needs.

Contras:

Over the years, I've seen a few different specialists. Obviously, not everyone has the same potential. When my allocated person hasn't been able to help me, I've found that the online chat staff is quite responsive and helpful.

SHAMIKA
DRIVER en EE. UU.
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

QUICK AND EAY

5.0 hace 2 meses Nuevo

Comentarios: IT EASY AND CONVIENT TO LOOK AT MY HOURS AND PAY RIGHT ON MY PHONE INSTEADE OF GOING TO THE OFFICE

Puntos a favor:

EASY TO NAVIGATE THROUGH AND GET NOTIFICATIONS TO NAVIGATE THRUGHT THE APP

Contras:

THE APP SHOULD BE A COLOR I CAN FIND EASILY

Eric
CFO en EE. UU.
Hospital y atención sanitaria, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Old School Payroll

1.0 el mes pasado Nuevo

Comentarios: The process I inherited had people filling out and signing timesheets manually. It was terrible.

Puntos a favor:

Not much, I suppose it was inexpensive and does not change very much from year to year.

Contras:

Lack of innovation, the technology seemed like it was from decades ago.

Derek
Owner en EE. UU.
Servicios e instalaciones recreativas, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Expensive & Frustrating Company and Service

2.0 hace 3 meses

Comentarios: We switched to Paychex for their Employee Retention Credit filing services, and they seemed like they'd be more involved and personal than our previous provider. However, things turned south and they drop the personal touch once you're established. They're a decent payroll provider, but the lack of transparency with invoicing and dashboard navigation issues are concerning.

Puntos a favor:

Paychex onboarding is great. The main dashboard became easier and easier to use, and there's a lot of features that come with a basic subscription and more you can add.

Contras:

The extra features are pushed HARD by their teams. Their retirement savings team was almost predatory with how they sold the product, constant calls, applying pressure to make a decision, and more. Once we started with their HR service, things just got worse. These features get more and more expensive with less and less that they offer, but you're under contract. The invoicing gets obfuscated so you don't know what money is being charged for, and you have to be on top of them to not make errors or mistakes. The platform itself can be confusing with many features not having a menu button, requiring access strictly through an notification card on the dashboard homepage.

Jamie
Maintenance Manager en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Paychex flex recommended

5.0 hace 4 semanas Nuevo

Comentarios: Overall I’d say it’s reliable and user friendly. I’d recommend to other companies. This program / app offers employees many benefits.

Puntos a favor:

It’s very easy to use and navigate. The app is user friendly.

Contras:

It prompts a 2-step verification txt even on devices that have been selected to be remembered.

Angela
Office Manager en EE. UU.
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Paychex review

3.0 hace 3 semanas Nuevo

Comentarios: It was mediocre depending on the area that you were using

Puntos a favor:

The ease of using the reports and turning payroll numbers in.

Contras:

I did not like the customer service and there was a lot of errors

Damian
Senior accountant en EE. UU.
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great payroll software

5.0 hace 2 meses Nuevo

Comentarios: Overall great experience Will really save you a lot of time and money and headaches

Puntos a favor:

Very easy to customize pull up reports will save time and money very efficient

Contras:

Nothing in particular this is premium software

Donald
President en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Paychex Flex For Small Business

4.0 hace 2 semanas Nuevo

Comentarios: Basically a solid service with excellent document storage and assists in productivity

Puntos a favor:

Fairly easy to set up and utilize. Streamlines search for reports and forms

Contras:

the terminology for forms under search makes it difficult to find some forms or reports.

Rhonda
CWI Abstraction Team Lead en EE. UU.
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Intuitive and user friendly

3.0 hace 2 meses

Comentarios: Overall it was easy to use. As noted, not being able to view my team in aggregate and at a glance was tedious and cumbersome.

Puntos a favor:

It was intuitive to use and maneuver through the system.

Contras:

I could not see my team at one time. I had to click into each individual to see their hours for the week.

Dylan
Secretary-Treasurer en EE. UU.
Entretenimiento, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Happy with the service and flexibility of Paychex Flex

4.0 hace 2 semanas Nuevo

Puntos a favor:

The platform is widely used across the entertainment industry. It allowed my union members to access their paycheck info and w2s for multiple companies in one app. The representative for my area was attentive and always available to fix any problems that the support line could not fix. They are pro-active in maintaining customer satisfaction.

Contras:

It can be a bit clunky to process paychecks for people who are paid in different ways. The layout could be a bit better. Also there is a lot of sub menus that you need to access to adjust specific parameters for each employees. It can be quite confusing.

Carla
CPO en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Who was the Challenge

3.0 el año pasado

Comentarios: Very frustrating. Time and Attendance wasnot set up to cover varied time schedules. Majority of our staff work 7 hours or less and it calculated employees PTO at 8 hours.

Puntos a favor:

We had a difficult payroll and many on the implementation team became frustrated all except our Payroll Manager. She was patient and work with us to get a great product. Even when we decided to leave Paychex, she follow-up to see if we still needed their services until our new payroll vendor was able to get our payroll set up in their system.

Contras:

The system is hard to use. Many of the features convert back to original features. The system nor the training received from the implementaion team did not allow the Administrator to make minimal employee information changes. This was frustrating. Also, the assist feature was outdated and was hard to follow the steps to rectify an issue using the help assistant. As well, CSR was not able to assist with any issues either. Very frustrating.

Usuario verificado
Usuario de Linkedin verificado
Práctica médica, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Physician

1.0 el año pasado

Comentarios: Horrific, the took payroll from another company out of my account.

Puntos a favor:

Nothing, terrible product. I was originally promised coasts would remain the same my entire life with Paychex. [sensitive content hidden] LIED!

Contras:

Staff and support. Salesperson lied! [sensitive content hidden] Stated my monthly costs would “never change”

Jessica
Office Manager, Billing Specialist en EE. UU.
Medicina alternativa, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great time tracking software

5.0 hace 6 meses

Comentarios: Employees immediately appreciated the ease of clocking in and out using the Time Clock. With features like biometric login and mobile app integration, employees could quickly clock in from anywhere, at their desks, on the job site, or working remotely. This flexibility significantly improved the accuracy of time tracking, as employees no longer had to rely on remembering to clock in manually.

Puntos a favor:

The customer service when we need guidance on using the software or need assistance with any errors that need correcting.

Contras:

Sometimes it is not clear or seems impossible to correct time-clock errors efficiently.

Ian
Network Operations Center Manager en EE. UU.
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The source to See Time, Pay, Benefits and Resources

5.0 hace 4 meses

Comentarios: It has been a great experience and very efficient to use Paychex from their portal and get to all the features it lets you manage.

Puntos a favor:

Paychex has a great user interface that makes it easy to find all the resources I need to manage my time, benefits and employee approvals for time off.

Contras:

One challenge is finding the right support agent for the issue I am having. It can take some time to get connected.

Usuario verificado
Usuario de Linkedin verificado
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Useful application, but room for more flexibility

3.0 hace 4 meses

Comentarios: Overall I think it's good, but of course there is room for improvement on how flexible it really can be for users.

Puntos a favor:

My favorite thing is that I can see all my tax forms on Paychex, that way I don't need to worry about losing my papers or asking someone for another copy.

Contras:

I don't like that it limits how soon you can clock in and out. Sometimes I go on my break, but minutes later they ask me to come back and help someone else. But because you have to wait a bit before you can clock back in, it blocks you. Or at least that has been my experience.

Usuario verificado
Usuario de Linkedin verificado
Servicios para el consumidor, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy all in one payroll platform

5.0 el año pasado

Comentarios: I absolutely enjoy using it and love the simplicity of it and how easy it is for anyone to be able to navigate successfully without having to require any additional assistance

Puntos a favor:

The fact that you can use platform to complete approval of time, time clock, payroll processing, and scheduling time off. Which I feel prevents using multiple platforms which may cause issues with certain tasks possibly being able to be overlooked.

Contras:

I would just think that the price for the service could be a little lower and across the board for all features available

Kimberly
Financial Program Assistant en EE. UU.
Educación superior, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

My Experience with Paychex Flex: Handy but not Perfect.

4.0 hace 2 meses

Comentarios: My overall experience has been good not much great it really help me I can do multiple work with it like handling my tax or time off requests and it has limited customization which is very concerning I wish I could customize dashboard more as per my need.

Puntos a favor:

I like how easy its interface is very straightforward and user friendly. I can easily find any detail regarding paycheck or other benefits information also I love the mobile app its really a game changer. I can do my work even if I am not my desktop.

Contras:

What I dislike about Paychex Flex is that sometime it does not load properly or its get slow which is irritating when I am in hurry also it literally bombarded me with notification which cause sometime I miss important notification.

Sally
US PAYROLL SPECIALIST en RU
Tecnología y servicios de la información, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Paychex Flex

3.0 hace 5 meses

Comentarios: The product is decent but you do need to keep your eye on the product and processes. Tax filing can be an issue in some instances if you aren't paying close attention. The reporting could be better as there wasn't much user customisable offerings.

Puntos a favor:

Intuitive. Reasonable reporting ability. Full tax service.

Contras:

Customer service. Tax inaccuracies. Unable to go fully paperless.

Aaron
Human Resources Manager en EE. UU.
Materiales de construcción, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Just Okay?

3.0 hace 4 meses

Puntos a favor:

I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and attendance tracking.

Contras:

There are some notable cons: The customer service is absolutely horrendous. It can take days to hear from your account manager. If you speak with a customer service representative, they always suggest contacting your account manager. The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since everyone else was using the website.

Tracy
Assistant Director of HR en EE. UU.
Producción de alimentos, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

More experience needed for Account Managers

3.0 el año pasado

Comentarios: We had 3 account managers with Paychex Flex, the first 2 had challenges following thru on items, so we requested new account managers. We discovered that account manager is an entry level position, all seasoned account managers have been promoted to specialists or phone customer service representatives. We finally received an account manager who had been an account manager for 5 years, called a senior account manager, but he wasn't very helpful and spoke mostly in "corporate speak" - not super helpful. He could at least understand what the problem was we were having, but he would have to pass along an internal ticket to get problems resolved.

Puntos a favor:

It was user friendly in it set up and functions, however too many items required personal service running accurate payroll which required phone calls to account managers.

Contras:

The account manager role is an entry level position at Paychex, so nearly all calls to account managers resulted in a response of "let me check with my manager and I'll get back to you".

Usuario verificado
Usuario de Linkedin verificado
Formación profesional y coaching, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

It worked out

3.0 hace 3 meses

Comentarios: It wasn't the greatest experience but it was ok

Puntos a favor:

It was convenient at the time. Everything is included in the home page.

Contras:

Logging in each time and no app was available