--- description: ¿Qué piensan los usuarios de Service Pro? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Service Pro gracias a Capterra Perú. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Service Pro - Opiniones, precios y características - Capterra Perú 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de los Servicios de Campo](/directory/10009/field-service-management/software) > [Service Pro](/software/114456/service-pro) # Service Pro Canonical: https://www.capterra.pe/software/114456/service-pro Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.pe/software/114456/service-pro?page=2) > Define las reglas para todo, desde servicios externos y RMA hasta coberturas de contratos y garantías para todos los módulos de tu sistema. > > Veredicto: 24 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Service Pro? Service Pro automatiza los procesos de servicio externo para las empresas que realizan trabajos de instalación, reparaciones, mantenimiento preventivo e inspecciones en el campo. Service Pro funciona en cualquier sector de servicios. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.0/5** | 24 Opiniones | | Facilidad de uso | 3.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.6/5 | Basado en las opiniones generales | | Funciones | 3.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: MSI Data - **Ubicación**: Mequon, EE. UU. - **Constitución**: 2010 ## Contexto comercial - **Precio inicial**: USD 5,000.00 - **Público objetivo**: 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Irlanda, Nueva Zelanda, Reino Unido ## Funciones - Acceso móvil - Base de datos de contactos - Cobro de pagos en el terreno - Facturación - Firma electrónica - Gestión de contratos o licencias - Gestión de expediciones - Gestión de inventarios - Gestión de pedidos de trabajo - Gestión de tareas - Historial de servicios - Presupuestos y estimaciones - Programación - Seguimiento de tiempo en línea ## Integraciones (en total: 4) - NetSuite - QuickBooks Online Advanced - Sage 100 - Viewpoint Team ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Asistencia telefónica - Chat ## Categoría - [Software de gestión de los Servicios de Campo](https://www.capterra.pe/directory/10009/field-service-management/software) ## Categorías relacionadas - [Software de gestión de los Servicios de Campo](https://www.capterra.pe/directory/10009/field-service-management/software) - [Software para subcontratistas](https://www.capterra.pe/directory/32699/subcontractor/software) ## Alternativas 1. [Jobber](https://www.capterra.pe/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.capterra.pe/software/153475/fieldpulse) — 4.6/5 (417 reviews) 3. [Connecteam](https://www.capterra.pe/software/153140/connecteam) — 4.6/5 (5082 reviews) 4. [ServiceTitan](https://www.capterra.pe/software/150053/servicetitan) — 4.3/5 (325 reviews) 5. [Service Fusion](https://www.capterra.pe/software/135788/service-fusion) — 4.3/5 (304 reviews) ## Opiniones ### "Service Pro provides great value with excellent customer support." — 4.0/5 > **Jonathon** | *18 de agosto de 2025* | Maquinaria | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Service Pro is a highly versatile software with great capabilities for the cost. There are many things that can be configured specific to your needs. They are also highly focuses on continuously improving the product and rolling out new features. They are very engaged with customer support and always willing to hear feedback and new ideas. The mobile app is great for our field technicians and integrates well with the overall system. > > **Puntos en contra**: Some parts of the back-office part of the software are a little clunky and limiting, but they have eagerly heard this feedback and are actively working on product improvements. > > The overall experience has been very good. The most outstanding part is the customer service, which easily helps overcome many of the potential issues. ----- ### "Service Pro, fully customizable for your industry. No matter what it is\!" — 5.0/5 > **Chuck** | *3 de setiembre de 2025* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Customation - Service Pro doesn't come with canned inspections/forms that you hope work with your field. You create the content using an easy to use interface. Everything used is customized by the administrator to ensure you are capturing all the information you want your staff to capture. > > **Puntos en contra**: Although the inspection creation interface is easy to use I would like to be able to color responses and add images in the question to visually direct field personel. > > Like any new software as long as you make the committment to properly train, develop your content and take the time to learn everything the software can do you will see it is easy to use. ----- ### "Don't waste your time" — 1.0/5 > **Paul** | *6 de agosto de 2020* | Servicios para instalaciones | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Nothing - couldn't get it to work and finally gave up. > > **Puntos en contra**: Clumsy interface, mobile application seldom worked, heavy web service integration with Netsuite (the amount of data being constantly pulled from our ERP was astonishing). > > The sales team was very good at showing us a working system and all of the advantages to using Service Pro, so we were excited to use it. After an extended implementation period, we finally went live and it was one problem after another. The response from MSI was non-existent and with all the problems, we decided to stop using it. What a complete waste of time and money. ----- ### "Valuable Field Service" — 4.0/5 > **Shannon** | *11 de setiembre de 2025* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Value, customer support, and innovation. The app is easy to customize what can be seen and used making it easier for our techs only see what is necessary. > > **Puntos en contra**: Support cases with about API issues are slow to resolve and usually do not have a viable fix. The same can be said about cases involving the mobile app as well. > > The relationship with our contacts at MSI are amazing. I feel like they are always trying to see where they can lean in on any issues we may have. ----- ### "ServicPro 10" — 4.0/5 > **JC** | *10 de octubre de 2025* | Servicios para instalaciones | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I like the mobile functionality and the fact it is cloud based. Once you are trained in the system, it is relatively easy to use and understand. The fact that there is a decent amount of customization available makes it work for unique situations like our company comes across. > > **Puntos en contra**: Creating inspections and some other areas of the system that the user can do on there own can be complicated and challenging to work with. > > Although it was a slow start with getting onboarded, we have had very helpful interactions as needed with the MSI team. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.pe/software/114456/service-pro?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.pe/software/114456/service-pro) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados