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Opiniones de Acumatica Cloud ERP

Sobre Acumatica Cloud ERP

El sistema de planificación de recursos empresariales Acumatica Cloud ayuda a las pymes a prosperar en la nueva economía digital.

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Puntos a favor:

According to me the most strong point of Acumatica Cloud ERP is its Warehouse management and its integration with other systems like inventory and purchasing systems.

Contras:

The integrator we selected was highly rated by Acumatica, but we felt was weak and we struggled in our implementation. Our implementation was late and over budget.

Valoraciones de Acumatica Cloud ERP

Evaluación media

Facilidad de uso
4.1
Atención al cliente
4.0
Funcionalidades
4.2
Relación calidad-precio
4.2

Probabilidad de recomendación

8.2/10

Acumatica Cloud ERP tiene una valoración global de 4.3 estrellas sobre 5 según las 140 opiniones de usuarios de Capterra.

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Miguel Angel
Miguel Angel
Diseño en Ecuador
Usuario de Linkedin verificado
Ingeniería industrial o mecánica, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Planificación de Recursos empresariales con Cloud ERP

5.0 el año pasado

Comentarios: La experiencia es positiva con las funciones y herramientas que presenta, pero el aplicarla en una empresa se puede ver afectada por su precio y el trabajo que lleva aprender a usarla.

Puntos a favor:

Cloud ERP se puede personalizar y configurar según las necesidades específicas de cada empresa, siendo accesible desde cualquier lugar con conexión a internet y desde cualquier dispositivo, integrándose con otras aplicaciones empresariales y herramientas de productividad para una mayor eficiencia. Además, la plataforma se construye con medidas de seguridad avanzadas para proteger los datos empresariales.

Contras:

Acumatica Cloud ERP puede tener un costo relativamente alto en comparación con otras soluciones ERP en el mercado y puede ser complejo aprender a usarla.

Shovon
Shovon
Business Analyst en Bangladés
Usuario de Linkedin verificado
Bienes de consumo, 501-1,000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

A good Cloud ERP solution

5.0 hace 2 años

Puntos a favor:

When we think about ERP, as a cloud ERP solution, this one is great. Because of being cloud based, it's very powerful to integrate and it also gives the flexibility to work on the go, even with a mobile device and internet.

Contras:

Cloud based comes with both, dependency on server makes it difficult when server is having an issue. Also because of that, costing increases.

Brandon
Brandon
Sales Specialist en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 5,001-10,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Effective ERP for e-commerce companies

4.0 el año pasado

Comentarios: Operating in the cloud provides us with numerous advantages, including accessibility from anywhere with an internet connection, scalability, and automated upgrades; it is a vital ERP solution in our everyday operations.

Puntos a favor:

We've been able to increase our customer base, order volume, and inventory thanks to Acumatica. Work that doesn't have any problems can be processed fast thanks to automation, and problems that need human intervention can be brought to light as soon as possible. Our stock is more precise than ever before.

Contras:

It's highly adaptable to the needs of any business, but tailoring it took us a long time, and the licensing, modification, and upkeep costs can add up to a lot, making it difficult to implement for startups.

Kim
Controller en EE. UU.
Materiales de construcción, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Controller

5.0 el mes pasado Nuevo

Comentarios: It has been good. Reports are my only sore spot.

Puntos a favor:

User friendly. Ease of using. All around great product.

Contras:

Reports could be a little more user friendly and should be able to create new ones a little easier than we can at this time. Need to much support to create specialty reports. Sales tax reports should be a standard report for all companies.

John
President en EE. UU.
Construcción, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

If You Need A Good System, Try Quick Books. It Has Better Options Than Acumatica

1.0 el año pasado

Comentarios: The realization that we made a honorably mistake and should have selected a different system. And I fear that when we express our frustrations that they will kill off our service as they have expressed this directly to me in a veiled threat during one of our conference calls.

Puntos a favor:

At this time...Nothing. Internally we call it Crapmatica.

Contras:

Acumatica ERP software, in my experience, has been quite disappointing. It falls short in several areas, and I can't help but feel frustrated with its limitations. One major issue is the lack of basic reporting features right out of the box. Unlike other accounting software, there is no intuitive "drill down" function available anywhere in this ERP system. Instead, finding information requires a tedious search or running multiple reports on top of each other.What's worse is that certain essential reports are simply missing, forcing users to rely on costly implementation services to create custom reports. Even then, any necessary adjustments come with an additional financial burden. This lack of flexibility and the associated costs are significant drawbacks.The payroll system, a critical component of any ERP, is another letdown. Despite its high price tag, it fails to deliver reliable functionality. This can cause major disruptions to business operations and create unnecessary stress for users.Furthermore, when it comes to analyzing sales data and estimating costs and hours spent on a specific customer during the opportunity phase, Acumatica proves to be inadequate. The system lacks the necessary tools to input this information for opportunities, such as quotes or bids. This limitation severely hampers the ability to make informed business decisions.I could delve into more grievances, but it would only escalate my frustration. I do not recommend this system.

Respuesta de Acumatica

el año pasado

Hi John, thank you for sharing your feedback on Acumatica. We are very sorry to hear about your experience so far. Could we have someone from our product/customer success team get in touch with you to discuss and address your concerns?

Dave
Controller en EE. UU.
Papel y productos forestales, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Acumatica - Robbins

5.0 el mes pasado Nuevo

Comentarios: Overall we have had a very good experience using the Acumatica software.

Puntos a favor:

The system is very user friendly. Most of the screens have the ability to download to excel.

Contras:

The financial reporting could be improved. We are using the Velixo add on which gives us much more flexibility.

Becky
Becky
Software Developer en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Acumatica, the incredible ERP system

4.0 hace 2 años

Comentarios: I enjoy being a part of the Acumatica community, and I find their ability to automate processes through business events, import scenarios, and workflows using low- or no-code to be particularly impressive.

Puntos a favor:

When it comes to business software, Acumatica is without peer. The system is fantastic, and because it exists in the cloud, it can be accessed from any device at any time. It's easy to use, and you can tweak it to meet your specific requirements.

Contras:

This module for fixed assets is insufficient. Converting a transaction to an asset is cumbersome and inconsistent with posting in the right time periods. As a customer, I hope the screens associated with my service contract get updated in the near future.

Brian
COO en Sudáfrica
Alimentación y bebidas, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Best of the bunch.

4.0 hace 4 meses

Puntos a favor:

Search functionality UI Agility Configuration options

Contras:

Cumbersome - Some modules don't deliver utility Difficult to adopt without the correct partner. Support is slow.

Nicholas
Implementation Consultant en Australia
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Acumatica is a growing and disruptive player in the ERP market

5.0 hace 3 semanas Nuevo

Comentarios: Acumatica is a growing and disruptive player in the ERP market

Puntos a favor:

Pace of new development and available functionality

Contras:

Upgrade Complexity and requirement for customisation for workflow changes

Respuesta de Acumatica

hace 2 semanas

Thank you, Nicholas. We are thrilled to hear that Acumatica is meeting your needs and helping your business. Your review is very much appreciated.

TC
Manager en Malasia
Automatización industrial, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Flexibility and customizable

5.0 hace 2 meses Nuevo

Comentarios: we are able to communicate to 3rd party application i.e Power Bi which establish details data analysis, and we are also getting data from our own database application through customized API.

Puntos a favor:

flexibility, modular and customizable at the user level.

Contras:

if the data field listed in the generic inquiry screen is editable without enter into the relevant screen i.e sales order screen, opportunities screen.

HILDA
BUSSINES OPERATION MANAGER en México
Servicios para el consumidor, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

BUSSINES OPERATION MANAGER

5.0 el mes pasado Nuevo

Comentarios: WE HAVE USED ACUMATICA FOR 10 YEARS, IN GENERAL IT IS AN EXCELLENT ERP, HOWEVER, WE HAVE NOT BEEN ABLE TO USE IT 100%

Puntos a favor:

ACUMATICA IS A HIGH QUALITY PRODUCT, EASY TO USE

Contras:

NVENTORY VALUATION AND HANDLING OF IMPORTED PRODUCTS, AND THE INITIAL BALANCES IN GENERAL LEDGER

Rich
CEO en EE. UU.
Fabricación de productos eléctricos/electrónicos, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

An average ERP system - may be worth spending more for a premier brand

4.0 el año pasado

Comentarios: The system was oversold and our management team is now suggesting we shift to a more prominent brand.

Puntos a favor:

Having a native cloud based software is an advantage.

Contras:

CRM is terrible and requires significant user input to generate important data. Manufacturing module is sold as robust but lacks several key features. Software requires significant "customization" to be impactful, user must verify that "customization" still works after every upgrade which is time consuming. Service Support module seems new and has required significant time to implement.

Brian
President en EE. UU.
Bienes de consumo, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Acumatica Review

5.0 hace 2 años

Comentarios: Overall excellent, highly recommended.

Puntos a favor:

Essentially unlimited number of open concurrent sessions, works equally well around the world

Contras:

Issues that require the Acumatica Dev team's assistance can be slow to resolve

Sharon
Director of Administration en EE. UU.
Redes informáticas, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Satisfied Customer

5.0 el año pasado

Puntos a favor:

Accounting team likes the ease of use, especially the real-time features. Also the customer service stellar.

Contras:

No known hiccups with the product. Accounting team utilizes it with ease.

Usuario verificado
Usuario de Linkedin verificado
Almacenamiento, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A Modern ERP Software to Facilitate Running Business YOUR Way

5.0 hace 3 años

Comentarios: As a developer, the learning curve was a little tough. As an end user, the free training material made it pretty easy to get up to speed on each functional area. Once we found a configuration that worked for us and got some experience and connections in the community, we have been able to create new screens and features that we could only dream of on our legacy system.

Puntos a favor:

What can't be configured can be customized to add new functionality or just adjust core functionality. This allows us to mold the ERP software around our business in contrast to so many other software solutions.

Contras:

I really want a slice of inventory by valuation type. We use a suffix on our locations to get to where we need to be, but I'd like to be able to specify a single location for new, repair, broken, and any other classification we may want to make for a part and identify that the specific inventory is new, repair, broken, etc. From that, I should be able to pull a simple dashboard of how much inventory I have on hand that is new, repair, broken, etc. without having to use separate warehouses or locations.

Respuesta de Acumatica

hace 3 años

Thanks for the thoughtful review of Acumatica. It sounds like you are a perfect candidate for Acumatica Amplifiers - or as we like to say, "Acumatica Amps"our Customer Heroes program. Learn more at: https://acumati.ca/2Teo1I2

Shary
Principal en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

The Future of Construction ERP

5.0 hace 11 meses

Comentarios: My confidence in Acumatica is so strong that I shifted my career path and became a reseller of Acumatica, focusing on the construction industry. My experience with them has been unparalleled as far as their commitment to the product, the industry, to their resellers, and their customers.

Puntos a favor:

In addition to Acumatica's robust construction features, the open API, volume of integrated products (and unlimited ability to integrate to any platform), and the strength of features available beyond traditional construction-specialized ERP platforms (eg: automated bank feeds and credit card feeds for automation of bank and credit card reconciliations, native expense management with OCR recognition of receipts, robust manufacturing and distribution features) as well at being true, native, cloud and unlimited users make this the best ERP platform for the construction industry today - and position it to be the leading construction ERP of the future.

Contras:

The only recommendation I would have to construction contractors considering Acumatica is to consider using a third party for field time entry. While Acumatica has this functionality, and it is included in the core licensing, based on my extensive experience in the construction industry, the time entry UI on the mobile app is not as efficient as it is in third-party products that are dedicated to capturing field labor time in the construction industry.

Geoffrey
Managing Director en Islas Caimán
Comercio minorista, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great ERP but missing a webstore B2B component

4.0 hace 3 años

Comentarios: Excellent

Puntos a favor:

Ease of use. Ability to create own inquiries and pivot tables

Contras:

The existing integration with BigCommerce does not work! For B2B it requires a 3rd party add-on (Bundle B2B), the sychronisation is flakey and the integration lacks basic functionality such as customer price lists.

Respuesta de Acumatica

hace 2 años

Thank you so much for sharing your honest feedback on Acumatica with the review on Gartner Digital Markets/Capterra. We really appreciate you taking the time to let us know about areas that we can improve on. I will definitely pass on the feedback below as to the commerce integration. Let me know if it's alright to have someone from our product team get in touch with you to learn more about your experience. Thanks for considering, Kim [email protected]

Arthur
Inventory Supervisor en EE. UU.
Almacenamiento, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Acumatica Inventory Management

4.0 el año pasado

Comentarios: Even with a few issues, overall the system is very effective and efficient. He makes life working on inventory much easier. When handling errors in the inventory, it helps to be able to dive deeper into the past and movements of the items. They make it easier to find out where the item may have lived in the past and correlate where the item could have been moved to. The inventory needs these types of tools.

Puntos a favor:

The features I like the most, are the ease of use when transferring items to different locations and updating purchase orders. The system is built for an inventory specialist especially when doing investigations on inventory errors and finding more details about a product.

Contras:

The system does have issues when backtracking or updating many items. The system doesn't allow for changing more than when one item at a time for each location. You always have to go back to the home page to use the inventory details link.

Usuario verificado
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best of Breed Cloud ERP System

5.0 hace 6 años

Comentarios: Ease of use, great dashboards, powerful technology, easy to integrate, and easy access to data.

Puntos a favor:

Acumatica is a very scaleable solution. I love the fact that our business can grow and we can scale this product with our business. GAAP Accounting hasn't changed in ages, so what Acumatica brings to the table is new technology and robust functionality. I love the fact that all of our users can have access to the system with custom user roles. The network of connected applications continues to grow, making it easy to integrate with Amazon, Concur, and Docusign (among many others). Lastly, the unlimited user licensing is incredible. This allows our company to grow without paying a penalty for the growth.

Contras:

There is very little about this product that I don't like. Acumatica only sells through a channel of partners. This is great if you find a competent, high-performing partner. If not, you may not take full advantage of everything this product has to offer. Make sure that you vet the partner you do business with just as much as the feature functionality.

Andrew
CFO en EE. UU.
Construcción, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Acumatica Cloud ERP - Review

5.0 hace 3 años

Comentarios: Very positive. We outgrew Quickbooks Desktop and this was the perfect solution for us.

Puntos a favor:

Cloud Based. Very powerful. Very configurable.

Contras:

Not intuitive to create reports or inquiries.

Danyel
Controller en EE. UU.
Servicios, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great, Affordable ERP!

4.0 hace 6 meses

Puntos a favor:

Ease of Use, Accounts payable invoice routing.

Contras:

Creating Reports is not easy. It's not intuitive.

Bryce
Director of Operations en EE. UU.
Servicios para el consumidor, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Acumatica is a strong and comprehensive ERP

4.0 hace 3 años

Comentarios: I do really appreciate Acumatica and the ability to get me the data & clarity I need to perform my job.

Puntos a favor:

The amount of data that can be tracked and dash boarded is great for all sorts of management needs

Contras:

Overall theme would be ease of use. It is not a terribAculy intuitive software and takes quite a bit of time to learn how it works and how to navigate. The software takes quite a few clicks to navigate. Tech usage of the App has had reliability issues and quite "clicky" as well.

Respuesta de Acumatica

hace 2 años

Thanks Bryce for the thoughtful review of Acumatica! - Kim

Uetutjinda
ERP Consultant en Namibia
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Acumatica 4 Life

4.0 el año pasado

Puntos a favor:

I find acumatica very Flexible and Customizable: Acumatica adapts to my business needs, allowing easy customization without extensive coding.I can have access to real-time data and analytics empowers quick, informed decisions.I find that Acumatica has a very User-Friendly Interface: Intuitive UI simplifies navigation and onboarding for all team members.

Contras:

Acumatica features set comes at the cost of a steeper learning curve. It can take time for users to become proficient in navigating and utilizing the software to its full potential, which might slow down operations during the initial stages.

Ellida
Supply Information Analyst en EE. UU.
Bienes de consumo, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

ACU Cloud ERP Review - HVV LLC.

3.0 hace 10 meses

Comentarios: Overall, good. It has been a bit of a learning curve organization wide.

Puntos a favor:

User interface is somewhat user-friendly. Wikis are helpful.

Contras:

Can be very hard to work with in a custom instance. Many modifications and customizations had to be made so that our organization could track inventory correctly on a item/strain basis. Better supporting documentation and resources.

Nya
Sales Consultant en Zimbabue
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Why I'd recommend Acumatica

4.0 hace 2 años

Comentarios: Cutting edge, modern technology, user friendly.

Puntos a favor:

What I like the most about Acumatica is availability of information online.Acumatica University also makes training in my own time easy.

Contras:

I wish perpetual pricing would remain an option. Some clients find it not sustainable to pay the same amount each year.