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Sobre JazzHR

JazzHR tiene la misión de hacer que el reclutamiento y la contratación sean fáciles, eficaces y asequibles sin importar cómo sea el crecimiento de tu empresa.

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Puntos a favor:

Ease of use, customer support, dedicated account manager.

Contras:

My HR team set up the job posting and I was only in charged on the recruitment and viewing candidates on JazzHR so maybe it is a settings that we forgot to check.

Valoraciones de JazzHR

Evaluación media

Facilidad de uso
4.4
Atención al cliente
4.3
Funcionalidades
4.1
Relación calidad-precio
4.4

Probabilidad de recomendación

8.1/ 10

JazzHR tiene una valoración global de 4.3 estrellas sobre 5 según las 482 opiniones de usuarios de Capterra.

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Filtrar opiniones (482)

Lee
Lee
Research Fellow en RU
Usuario de Linkedin verificado
Grupos de reflexión, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Search feature works great

5.0 el año pasado

Puntos a favor:

We get a huge number of applications and so being able to easily search every CV for certain keywords can be a quick way to filter and cut down to a manageable number to get through, which you can then easily bulk download.

Contras:

Nothing really, except that it might be nice to have a single HR app, so to do leave requests through this app as well, I don't know if jazz can do this but we use different software for leave.

Josh
Head of Talent Acquisition en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

Great ATS

4.0 hace 2 años

Puntos a favor:

Honestly, [sensitive content hidden] was the main reason for me staying with JazzHR. He was attentive, easy to work with, easily accessible and helped me with my concerns. I like the support Jazz offers as well

Contras:

The pricing is a little more than breezyhr or other competitors. I would have liked just the ATS component. Adding zoom integration for a extra fee is unfortunate.

Joe
Joe
Partner en EE. UU.
Usuario de Linkedin verificado
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Terrible to leave

3.0 hace 11 meses

Comentarios: DO NOT RECOMMEND! They are okay at their job at best and very difficult to leave.

Puntos a favor:

Like normal, in the beginning they are all sunshines and roses. I would give it a 6-7 on finding applicants

Contras:

Leaving...we were moving to a new service. I left VM's and emails saying I wanted to cancel. I own several businesses' and when a client wants to leave we never hold them hostage, or try to squeeze out one more billing period etc. I called multiple times, left emails telling them I was leaving. After jumping through their hoops I missed one line on the email that basically said, "are you really sure? "(Yeah, I thought to myself, I am really sure after telling you 5 TIMES already) Email us back. After responding to them saying I missed this part of the email can you please just retroactive to the original date that I notified them I wanted to leave they basically told me to pound sand. It's just a crappy way to do business especially for this low price point.

April
Head of People en Canadá
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Good option for small to mid sized company

4.0 hace 2 años

Comentarios: Overall a very good ATS for candidate sourcing and pipeline management, at a good price. Customer support is excellent - we even had our AE do a training for our managers when we rolled out the interview assessments & feedback requirements. The only reason why I might consider another platform is the reporting.

Puntos a favor:

Easy to implement and offers customization for application screening and assessments. Bulk action allows recruitment to save a ton of time by using the filter to shortlist, disqualify and send feedback to candidates.

Contras:

Reporting - it's very difficult to pull actionable data from the platform based on how it's collected. If you want to include interviews in your reporting data, all interviews must be scheduled through the platform which we've had issues with, same with offers - to be tracked they need to be sent to the candidate through Jazz. When you clone and repost jobs to keep them at the top of job boards it counts as a separate job and that messes up reporting data.

Respuesta de Employ

hace 2 años

Thank you for your review, April. We really appreciate your feedback! It is good to hear that you find JazzHR to be easy to implement and you have had a good experience with our Customer Support team! I apologize the reporting has not been an easy process for you and your team. We are always looking to improve our product, and I will be sure to share this with our team. Thanks again and happy hiring!!

Michelle
Recruiter en Canadá
Automoción, 501-1,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

I love JazzHR!

5.0 hace 5 meses

Comentarios: JazzHR was the first ATS system I used. It's simple yet so effective. Great layout, great at tracking communications. Overall a pleasure to use.

Puntos a favor:

I love JazzHR!! It's so easy to use, posting a role is so quick, I love that your remail communications are tracked.

Contras:

Nothing! I think JazzHR is awesome! It's very user friendly.

Laura
Project Manager en EE. UU.
Administración educativa, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Excellent Software!

5.0 el año pasado

Comentarios: JazzHR has been an excellent product. We appreciate the visibility, customization, and streamlined processes that allow our team to work together easily and efficiently.

Puntos a favor:

We use JazzHR throughout our recruiting process - from job posting to managing candidates from application to hiring - JazzHR has been able to streamline and simplify the process allowing visibility to all team members. We especially appreciate the seamlessness of job postings on our website and the ease with which we are able to guide candidates through our hiring process from beginning to end.

Contras:

Occasionally there are minor issues that we find with JazzHR. For example, we found out that when we pushed candidates' resumes into JazzHR from another job posting site, the email alert was not triggered for this candidate in the JazzHR system. It is rare, small things like this that we sometimes run into, but do not take away from the entire experience with JazzHR.

Usuario verificado
Usuario de Linkedin verificado
Servicios, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Good Value for Money

4.0 el año pasado

Comentarios: Overall it is worth the money, and a great experience.

Puntos a favor:

JazzHR is very easy to set up and use. It also seamlessly connects to multiple job boards, and allows for postings to go out everywhere. There are also many integrations that work well.

Contras:

The career page was not great for us. We had multiple locations, and the career page just lumped them all together. It would have been great if you could search by location on it.

Pierpaolo
Digital Marketer en EE. UU.
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

JazzHR - Great HR Capabilities

5.0 hace 10 meses

Puntos a favor:

It makes recruiting easy and comes with an amazing jib board It is a great online HR solution and makes applicant tracking easy

Contras:

JazzHR has always met needs. No issues.

Nanette M Carvalho
Consultant en EE. UU.
Recursos Humanos, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy, Inexpensive, Great Functionality!

5.0 hace 2 años

Comentarios: There is a lot of information to take in when setting up JazzHR, but they provide tremendous training over the phone and through their tutorials and library. I always receive great customer service. The cost of using JazzHR is so incredibly reasonable that should not be a block for any company when considering using the system.

Puntos a favor:

What I like best about JazzHR is it allows for customization for how it can be used. Adding emails to different status's helps me keep candidates informed on where they are in the process, which is something candidates often complain about is companies not responding to, or keeping them updated on their status. This helps my clients maintain their good reputations. I like that when a candidate applies multiple times I can merge all their applications so all the notes are in one file and I don't need to jump back and forth between files. I also really like that I could integrate Criteria assessments into JazzHR. So when we speak with a candidate we are interested in, we can easily send them an assessment just by pushing a button, and the results will also be right there in the candidate file. There are so many other functions the system provides but for my small business clients they just really need a reliable recruiting platform and JazzHR is it.

Contras:

The texting feature is good, but I personally have run into some glitches that are specific to my account. While there is a work around, it is not ideal and creates other issues for me. However, when used by just one customer (business) they will not run into this issue. Texting is a great way to reach candidates who may not otherwise respond to my call since I call from an out of state area code.

Liaza
Resource Manager and Staffing en EE. UU.
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Wonderful Customer Services

5.0 el año pasado

Comentarios: Exceptional overall experience with JazzHR!

Puntos a favor:

I don't need to wait 24-48 hours for customer service. They are prompt and thorough.

Contras:

I really do not have a least that I can think of at this point.

Nancy
Director of Talent Acquisition and Employee Engagement en EE. UU.
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Basic ATS without Any Bells and Whistles

4.0 el año pasado

Puntos a favor:

Jazz is pretty easy to use, but doesn't have the depth of functionality that mid sized organizations need. If you are a small company that does 5-ish hires a year this is a perfectly good system.

Contras:

Be aware that if you switch to another ATS, the export that is provided can not be migrated and imported without significant work.

Kelly
Director of Talent Acquisition en EE. UU.
Salud, bienestar y deporte, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

A great value!

5.0 hace 2 años

Comentarios: Love using it!

Puntos a favor:

Very comprehensive features, highly customizable and user friendly!

Contras:

Sometimes setting up advanced workflows can be challenging, but customer service is great!

Pricila
Founder en EE. UU.
Relaciones públicas y comunicaciones, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Great Customer Service!

5.0 el año pasado

Puntos a favor:

Great customer service and team support, helped ease the hiring process and I also loved how many integrations and promotional deals were available.

Contras:

Nothing, everything needed for an easy onboarding process was available. I'll be using them in the future for my hiring needs.

Justin
Director of Talent Acquisition
Hospital y atención sanitaria, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

For the price, JazzHR is a great platform for applicant tracking and workflow management.

4.0 hace 4 años

Comentarios: JazzHR has been a great applicant tracking system for us. Very user friendly and customizable. It is one of the most affordable systems I have seen on the market, so I think it's a great bang for your buck. Only downside is the lack of reporting/analytics for managing a recruiting team.

Puntos a favor:

This software is very user friendly and easy to navigate. You can customize your own workflows and easily extend offers with various templates depending on the position you are recruiting for. JazzHR also has an easy search feature to find a candidate by name, email address, or phone number.

Contras:

There are very few reporting tools/analytics within JazzHR to track metrics of a recruiting team. Due to this, I have to have my team send me a weekly snapshot on their submittals, interviews, offers, etc. JazzHR also does not integrate with a lot of other companies in order to streamline the onboarding process (i.e. background checks/drug screens can initiate automatically through the system)

Stanley
HR en Canadá
Automoción, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

They do not have the customer's best interest. Please be careful before signing on with them.

2.0 hace 2 años

Puntos a favor:

It would post jobs on Indeed. It used to have better results, but they did not replace of the job boards down the road. It's not worth it now.

Contras:

Lacked the ability to do more for the customer and training was not the best. The account manager was very careful and sneaky with her words. The service had changed and there were no updates when the job boards had changed, but the prices were still the same.

Usuario verificado
Usuario de Linkedin verificado
, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Implementing JazzHR has allowed us to dramatically improve our recruitment efforts!

5.0 hace 7 años

Comentarios: Using JazzHR has greatly improved the success of our recruitment efforts and increased communication among our managers and recruiters.

Puntos a favor:

JazzHR is very user friendly. It is easy to navigate the site, and there are a lot of features that are customizable - such as categories to easily narrow down search results, email templates, and workflows that automatically trigger notifications and tasks to different people. The ability to send our job posting to so many free job boards has been fantastic and saves us countless hours per job when we don't have to manually post on those sites. It integrates seamlessly with our website, so it is very easy for job seekers to find our open positions. They host tons of free webinars so that you can learn about the new features that they are constantly rolling out. The capability to create and send forms for an electronic signature through the HelloSign integration has been a huge improvement from our outdated process of trying to send and collect original documents through the mail. We always get helpful, speedy customer service whenever we have questions.

Contras:

One feature that would be really beneficial for us is a place where the hiring team can communicate and discusss the job itself. There is a discussion page for each candidate, but if anything changes with the job requirements - like the hours, schedule, location, etc) - we can't communicate that within Jazz within putting it on a candidate's discussion thread.

Shae
Shae
Human Resources Director en EE. UU.
Usuario de Linkedin verificado
Software informático, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Cost Effective Solution, Suitable for All Business Sizes

5.0 hace 6 años

Comentarios: Fantastic. Quick and easy migration. We had a short period to evaluate other solutions and implement. With our implementation contact, we were able to effectively migrate our data from iCIMS quickly.

Puntos a favor:

One of the few products I demoed that allows me to effectively export all data keyed into the system. Met my needs for unique customization, integration with existing HR platform, automated workflows, limited access to users based on needs, and more. More importantly, if provided me the same perks, with an upgraded UI both for admins and candidates, all while reducing our costs by 70% over our existing vendor (icims).

Contras:

No flexibility to set permissions down to the field level. We like to keep some of our app questions (i.e. what is you minimum expected salary) hidden and this is something that I can't currently hide from people marked as recruiters or hiring managers.

Emily
HR Specialist en EE. UU.
Consultoría de gestión, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Look no further - You've found an ATS

5.0 hace 8 años

Comentarios: I work in a recruiting capacity in the HR department of a mid-size company that utilizes Jazz as our recruiting software. As a growing company with strongly rooted family values, we are dedicated to making hiring decisions that will have a positive impact on our company's growth and image. Our HR department has been able to take our recruiting to the next level with Jazz since we can effectively track, source, and communicate with candidates from the moment we post a job up until we send out the offer of employment. Our company is not only dedicated to our employees, but also to each and every candidate that expresses an interest in employment with us; which is why, as a recruiter, my personal goal is to maintain communication with candidates at every stage, and Jazz makes that an EFFORTLESS process. I felt compelled to write a review for this software because not only is it a fantastic platform to use, but their customer service experience is unparalleled. They are always taking customer feedback into consideration and implementing changes that ease recruiting nuances, and unlike clunky applicant tracking systems of yore, they are constantly revamping their system to remain relevant with the latest recruiting practices. Anytime I interact with Jazz's product and customer service teams, they leave me confident in my decision to continue to utilize this system as a recruiting platform for years to come. I suggest you give their sales team a call and request a demo ASAP.

Puntos a favor:

Ease of use Innovative and Adaptive Customer Support

Charles
Charles
Chauffeur Manager en EE. UU.
Usuario de Linkedin verificado
Transporte/transporte en camión/ferrocarril, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Best Recruiting Software

5.0 hace 5 años

Comentarios: It has replaced our individual accounts with recruiting websites lower total costs and still bringing in lots of qualified people.

Puntos a favor:

Jazz is aggregate recruiter, you post to it and it posts your job on multiple boards. It allows you to see all job candidates in one place, at one price.

Contras:

There isn't a way to highlight your posts on certain boards it picks where your posts will be highlighted.

Patricia
Patricia
Writer & Designer en EE. UU.
Usuario de Linkedin verificado
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Almost perfect

4.0 hace 4 años

Comentarios: We use Jazz to facilitate the hiring process for all our job postings, and it has made the life of our HR team so much easier. It would be good, though, to pair your usage of it with training so all your employees are using it in the preferred and best way for your organization.

Puntos a favor:

Jazz meets all the needs for taking your hiring process digital. It's easy to receive resumes and communicate with applicants via the platform's messaging system, which handily assigns anonymous email addresses to both you and the user. You can also get the messages forwarded to your email of choice. The dashboard view makes it easy to sort where you are in the hiring process and star priority candidates.

Contras:

Even though Jazz is packed with features, there are some things that are not intuitive about its design, or are not well thought out. For example, if a user changes the platform's notification settings, it changes them for all users. Other technology platforms have trained us to expect individual control over notifications and messaging alerts, but that is not the case here. It also takes some getting used to in order to find the view that works best. You can have a dashboard with just the candidates and jobs you are hiring for, but the default is to see all the applicants who have applied for every job. Even things like the comments field suffer from basic UI so you're not sure if your comment was recorded or not. They're not insurmountable obstacles, but can be small annoyances that make the platform less than perfect to use.

Usuario verificado
Usuario de Linkedin verificado
Servicios para instalaciones, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: GetApp

Great ATS!!

4.0 hace 8 años

Comentarios: We implemented Jazz just under 2 years ago. I use it daily to sort resumes, post jobs, send emails, etc. In general it is a really good system that allows you to customize in a way that works best for you. Our account manager is always there is answer questions and to help train us on whatever we ask!

Puntos a favor:

Jazz continues to add updates to their system. They listen to their customers and try to make the overall function of Jazz user friendly, I believe they have accomplished that.

Contras:

The only cons I have right now is some of their tracking features need updated and the calendar feature. For example, it does not track who I email a resume to and the calendar function is low level.

David
David
Sales Director en EE. UU.
Usuario de Linkedin verificado
Deportes, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Good Job Board ATS

3.0 hace 3 años

Comentarios: JazzHR was solid for what is was, especially as it relates to talent acquisition.

Puntos a favor:

The flow from job board to applicant tracking was smooth.

Contras:

JazzHR is not as robust or effective as similar platforms.

Angela
Associate Talent Acquisition Partner en EE. UU.
Comercio minorista, 5,001-10,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great for smaller companies

3.0 hace 3 años

Comentarios: I liked JazzHR when I worked for a smaller company, however when i compare to a bigger software like Workday, I think JazzHR is not my first choice.

Puntos a favor:

I think this software was really great for lower volume of candidates or smaller companies.

Contras:

I think there were features that were not utilized or maybe not even created that made it unfavorable.

Usuario verificado
Usuario de Linkedin verificado
Servicios para el consumidor, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

As an ATS it does its job

3.0 hace 6 años

Puntos a favor:

It helps me manage my candidates in a requisition format.

Contras:

Reporting is skewed. If you have to bulk upload candidates and you manually enter a value in for the source it will not reflect on the report. If you pull a report by source, instead of "Source Name" its noted as "My User Name" not helpful when you have to upload from multiple sources then determine source quality. Conversion metrics also don't line up in the reports as candidates applicant numbers don't line up within the req or report within the same designated time

Matthew
Matthew
Senior Recruiter en EE. UU.
Usuario de Linkedin verificado
Defensa y espacio, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Jazz HR is good but not GREAT

4.0 hace 6 años

Comentarios: Their customer support is top notch and the system is obviously usable and you can do what you need to do. It’s a “good” system, not a great system.

Puntos a favor:

The best part is that they’re TRYING to innovate. They just came out with some new features and that’s wonderful.

Contras:

The ease of use as well as the user interface isn’t the BEST. It’s really not BAD, but Other interfaces are just better.