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Opiniones de Adobe Commerce

Sobre Adobe Commerce

Adobe impulsa miles de millones de sitios de eCommerce B2B con una plataforma que aumenta la eficiencia operativa, la satisfacción del cliente y el crecimiento de los ingresos.

Descubre más sobre Adobe Commerce

Puntos a favor:

From an entrepreneurial standpoint, once you have a team that knows the functions of the product, navigating the software and selling online is great.

Contras:

I abandoned the use almost immediately, am I wrong with my judgment. But in any case, the interface didn't create any attractions.

Valoraciones de Adobe Commerce

Evaluación media

Facilidad de uso
3.7
Atención al cliente
4.0
Funcionalidades
4.3
Relación calidad-precio
4.1

Probabilidad de recomendación

7.7/10

Adobe Commerce tiene una valoración global de 4.3 estrellas sobre 5 según las 626 opiniones de usuarios de Capterra.

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Filtrar opiniones (626)

Katalina
Ing. Sistemas en Colombia
Tecnología y servicios de la información, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

me gusto mucho

4.0 hace 9 meses

Puntos a favor:

Me fasino su herramienta de gestion de contenido se me hizo muy intuitiva y se ajusto a lo que necesitaba.

Contras:

es algo tedioso al momento de ciertas tareas.

Leandro
Project Manager en Argentina
Internet, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Una opción muy buena para el comercio en línea

5.0 el año pasado

Comentarios: Estoy contento con esta herramienta. Mi equipo y yo la utilizamos para hacer comercio en línea y nos ha facilitado mucho las cosas.Totalmente recomendable.

Puntos a favor:

El punto más destacable de esta plataforma es su capacidad para ser flexible. Esto permite crear experiencias muy únicas y diferentes para cada tipo de vendedor. Es muy buena para satisfacer a los usuarios.Considero que es una herramienta muy completa. Sus múltiples funciones ayudan a una experiencia óptima.

Contras:

Sus constantes actualizaciones pueden ser un poco molestas y tediosas.Al ser un software muy complejo, al principio su uso puede ser algo complicado.

José Carlos
José Carlos
Marketing en España
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Perfecto parra las páginas de comercio electrónico

5.0 el año pasado

Comentarios: En general la experiencia es buena aunque un poco caros los costes pero es una buena opción

Puntos a favor:

La facilidad para la creación de páginas de comercio electrónico, es muy intuitivo y muy fácil de usar, detrás tiene un gran equipo de desarrolladores. Gracias a ello ya está toda la tienda instalada.

Contras:

Las tarifas creo que son excesivas para este tipo de plataformas, ya que hay otras opciones que son gratuitas en otras plataformas, pero está muy interesante

Christian
vendedor en Perú
Usuario de Linkedin verificado
Servicios para el consumidor, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

photo pictures

4.0 hace 6 meses

Puntos a favor:

es facil de manejar y de usar, ordenada, versatil y es muy interesante y entretenido mejor personalizacion y recuperacion frente a desastres

Contras:

es caro en algunos casos tiene poco giga bites de prueba

Bernardo
Promotor de Eventos en Uruguay
Entretenimiento, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

La mejor opción.

5.0 el año pasado

Comentarios: La mejor experiencia, sin inconvenientes.

Puntos a favor:

Este software es el mejor para su implementación, es fácil de utilizar. Sumamente sencillo para todos los que lo manipulan en la empresa.

Contras:

No encontramos contras en la utilización de este producto, ya que cumple al 100 con lo pactado previamente a su adquisición.

María del mar
María del mar
Arquitecta en Colombia
Usuario de Linkedin verificado
Diseño, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Herramienta de comercio adobe

5.0 el año pasado

Puntos a favor:

Facilidad en el trabajo de la creación de páginas, su facilidad de uso es algo que agrada mucho

Contras:

Es un poco costoso, si vale la pena pero debería ser un poco más económico, debido a que se encuentran otras gratuitas que compiten con esta

Beatriz
Sem Specialist en España
Marketing y publicidad, 10,000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Interesante gestión de tu ecommerce

4.0 el año pasado

Puntos a favor:

Se trata de una plataforma de gestión de tu comercio electrónico que te ayuda a llevar al día todo lo que implica tu ecommerce: los pagos, el inventario de tus productos. Fácil de usar y bastante intuitivo.

Contras:

El precio es un poco elevado a diferencia de otras plataformas. Es de fácil uso si tienes conocimientos previos.

Gina
Gina
Process Management Analyst en Alemania
Usuario de Linkedin verificado
Fabricación de productos eléctricos/electrónicos, 10,000+ empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

A potential for our commerce and marketing

5.0 hace 2 meses Nuevo

Puntos a favor:

I like being able to adapt the web environment without modifying the core data, I also like that it can be integrated with plugins from third-party applications.

Contras:

It is a very reliable software with a consolidated track record, we can scale the trade.

Usuario verificado
Usuario de Linkedin verificado
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great Ecommerce Platform - Can be costly

5.0 hace 11 meses

Comentarios: It's a great product, from a great company. It can be expensive to develop out however, its a small investment into your business.

Puntos a favor:

Adobe Commerce has been around for a number of years. It's well thought out and its ecosystem is much more mature than other carts. I like its ability to extend it's functionality using third party extensions. It's also relatively easy to find developers seeing how so many businesses use it.

Contras:

It can be complex, seeing how customizable it is. While just about anything can be done via Adobe Commerce, be prepared for it to be costly.

MARIA ALEJANDRA
LAWYER en Colombia
Servicios jurídicos, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

THE EASE OF USE OF THE TOOL

5.0 hace 3 semanas Nuevo

Puntos a favor:

The ease of downloading documents and the quality of the downloading of the documentation

Contras:

that sometimes you have to do twice tries to pay sometimes

Jeff
CTO en EE. UU.
Veterinaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Works but Insanely Hard To Customize

3.0 hace 3 años

Comentarios: We ultimately have decided to make the decision to move on from Magento Commerce because the hassle in customizing the platform. Our company has specific functional needs when it comes to ecommerce, and we're constantly having to not only implement and upgrade those in Magento, but ultimately upgrade and fix each time Magento comes out with a major release.

Puntos a favor:

Out of the box, Magento promises to deliver on its core promise - to add products to a catalog, sell them online, and ship out effectively.

Contras:

Our business requires many areas where we need to customize our technology in order to do business more effectively. We tried, many many times, to customize Magento to our specific needs, and the more we went down the rabbit hole the harder it was to not only implement but maintain longterm. Eventually, it becomes pointless to effectively grow when your technology hinders your progress.

Ansh
Ansh
Sr Web Developer en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Magento Good Platform To Design And Develop Website Easily

5.0 hace 3 años

Comentarios: Magento is the oldest platform for a business website. Before Magento, we were using WordPress for website development but after getting some hacking issues in WordPress we used Magento for our client business. It is easy to use and manage user management in its admin panel. In magneto, we can work on a product catalog to manage product content, configuration. Magento provides complete sale detail about business products and analysis business growth.

Puntos a favor:

Magento is the best solution to design a website quickly. It is a secure and customization eCommerce template to set up products details, Prices, Image. We can add multiple products according to business requirements. It provides a lot of templates design to change website design and functionality. If you need to create pages and posts we can work with the admin panel and complete tasks easily. No hard coding is required for website development. Admin panel of Magento is user-friendly easily set up meta tags, robots, and other digital marketing tasks. It is good for business and we can create large websites.

Contras:

In the old Magento version, we face lots of customization issues but in the current version of Magento 2.4 we can easily set up products and SEO tasks.

Fabian
Fabian
digital marketer en Sudáfrica
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

My Magento Review

4.0 hace 5 años

Comentarios: Magento is the future of online shopping. You can truly customize your shop for any look, feel or functionality you need.

Puntos a favor:

I could customize my online store to look the way I want it while giving my customers the online shopping experience they deserve. The reviews extension really helps with building credibility.

Contras:

I found that starting to use Magento was extremely overwhelming. I had to spend hours just setting up a few features that I needed.

Amiel
Amiel
IT Manager en EE. UU.
Usuario de Linkedin verificado
Tabaco, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Magento 2.0 Review

5.0 hace 4 años

Comentarios: We are extremely happy about this software. We have developed a fully functional CRM system together with a beautiful website -> no link but you can search Mike's Cigars and check it out yourself.

Puntos a favor:

The biggest, most robust but most importantly Open Source e-commerce software out there. The only limitation is your imagination...

Contras:

Developer's cost is really high unless you can afford in-house dev team like we do but otherwise, your budget will most likely be blown way before you finish your project.

Luca
owner en Italia
Internet, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Platform lacking in basic functions

3.0 hace 4 años

Puntos a favor:

Once all the configuration aspects have been resolved, the platform is working well, it suits for big projects with many SKUs.

Contras:

Configuring the platform is frustrating, it needs high skills and is very poor in basic features. You need to install many extra modules and this could make you lose speed and stability. Magento is only for PRO users with high economic resources.

Ashwani
Project Manager en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Good Ecommerce Software with Powerful Interface

4.0 hace 5 años

Puntos a favor:

Administrator- Features availability for admin is very good and if you are used of it then you can get each and every bit of data whatever you want to extract.

Contras:

Biggest problem with the software is its complexity. If you are beginner then it is very difficult to understand the structure of its panel. Also plugins customisation seems to be very tricky. You have to look for many options if you want to explore this.

Daniel
Daniel
Founder en Argentina
Usuario de Linkedin verificado
Internet, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Adobe Commerce is one of the main ecommerce platforms in the world

4.0 hace 2 años

Puntos a favor:

Adobe Commerce it's a very detailed, very ecommerce focused piece of software. It has many features other solutions lack

Contras:

It can be too complex for small and medium business. It takes a very skilled team to work it properly. It's expensive.

Christos
CEO en Grecia
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

The most sophisticated platform to build online stores

5.0 hace 5 años

Comentarios: Magento has helped us provide our clients with the best online stores possible. The websites are robust, fast, and safe.

Puntos a favor:

With magento we are able to build the best performing online stores for our clients. Magento is very robust and can support online stores of huge volumes of traffic or products.

Contras:

Magento is quite difficult to set-up. A lot of infrastructure is required even for the simplest online store which makes it suitable only for high-end clients.

Stephanie
CFO en EE. UU.
Deportes, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Flexible and Administration Ease

4.0 hace 6 años

Comentarios: Enterprise and dealing with the development company that supported us was terrible but community and a local developer has been great. We didn't have the budget for the big version but were sold into it by the developer when the community version was more appropriate.

Puntos a favor:

We are a small family business and reliant (for many things) on our ability to manage the back end of our site. Neither of us have a background in building sites, managing integration, etc. but we have been able to get very comfortable with the back end of the site. For a novice or inexperienced person, I was surprised that I could pick it up quickly. We use the community version which has been critical to controlling costs. At that same time, we haven't sacrificed functionality in that there are some incredible plug-ins that ultimately replaced the Enterprise functionality (which we moved away from because of the annual price tag). We also work with a small development company locally who manage the set up of the plug-ins (but quite honestly it seems fairly straightforward). As the site "breaks" (for lack of a better word), we have our developer do it.

Contras:

It's possible that it is far more plug and play than I realize for plug-ins but would love to see something user friendly created. There used to be some version of Magento that I think was discontinued but you almost need something for smaller companies that gives them the sophistication of the community edition but potentially managed by Magento. In the next few years, we need to make a decision to stay on Magento or move and Shopify has a managed version that is very intriguing. Our computers are using it and Big Commerce and they look every bit as sophisticated on the front end as we do but we are reliant on a separate developer who could move on or go out of business. A stable subscription based product for larger small businesses would be great.

Chrisitan
Marketer en Rumanía
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Easier to Interact with Customers

5.0 el año pasado

Comentarios: It enabled us to provide a great customer experience and gave us the ability to manage our product catalogs efficiently. The analytics and marketing features were also very helpful in understanding our customer base and driving more sales.

Puntos a favor:

I liked the ability to provide excellent customer service to our customers. With Adobe Commerce, we were able to quickly respond to customer inquiries and provide product information. We also enjoyed being able to customize our product catalogs to meet the needs of our customers. Additionally, with Adobe Commerce, we were able to easily analyze customer behavior and purchasing trends to better understand our customers and target them with more relevant offers.

Contras:

I liked least about Adobe Commerce was that it had a steep learning curve and required a lot of time and effort to understand and use all of its features.

Charlie
Account Manager en RU
Bienes de consumo, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

An In-depth eCommerce platform if you know how to use it to its potential.

4.0 hace 5 años

Comentarios: Great platform if you have the development team and budget behind you!

Puntos a favor:

I've been using Magento for over 2 years as the main eCommerce platform for an internet based company and is a great bit of kit if you know what your doing. Magento offer a couple of versions to choose from, giving you the ability to select the right platform for your level of expertise. The platform itself offers an indepth eCommerce system with the ability to pull reports, manage products, promotions, sales and much more, easily and effectively while offering a whole load of other back ground features to really help take your business to another level. In terms of support there is a whole world of this available via reading Q&A or by contacting them directly. They have a whole help centre dedicated to their platform and offering reasonable support when needed.

Contras:

If you're a beginner into the world of eCommerce platforms then Magento isn't the platform for you. The interface is complex and can come across as a bit overwhelming if you don't know where you're looking for something. While it is a great platform, it is aimed at developers who have the experience to know what they are doing with it. Its not a platform for small businesses looking to set up shop for the first time. While not a direct reflection on Magento, we suffered lots of attacks from spam bots, some reports where not filtering correctly and we eventually changed to Wordpress when we rebranded. The move was a welcome one as unless you really get to depths with Magento, it can have a draw back effect.

Steve
Steve
Team Member en RU
Usuario de Linkedin verificado
Hostelería, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Magento Among the Best for eCommerce

5.0 hace 4 años

Comentarios: Overall, I have been very satisfied with Magento Commerce. It did take some getting use to, and now that there are some other competitors in the market, I'd say that Magento has passed my expectations and I would consider Magento as a top competitor for eCommerce. Definitely watch a few tutorials to get an idea about the initial setup, and give Magento Commerce a try.

Puntos a favor:

Magento is incredibly flexible, it allows you to start with a framework that has the function to develop an eCommerce platform / store just how you'd want it. There are numerous add-ons that intergrate effectively making it somewhat of an easy plug and play. Considering that I was working on one platform to run several micro-niche stores, it works extremelly well. There's a lot to learn, but it's a superb platform for eCommerce.

Contras:

Just like any business, there will be some investments to make in order to get the eCommerce platform to perform the way you want it to, however, there's a steep learning curve at least from my experience. I had to read and watch a lot of tutorials to get the websites where I wanted them to be but it was also educational since this was the first time I was setting up multi-stores. It was a rather complex procedure, and I had to rely on Magento experts at times to help with the development of the site.

Kavindu Githsara
Kavindu Githsara
System Specialist en Sri Lanka
Usuario de Linkedin verificado
Aprendizaje en línea, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Is Adobe Commerce the Right E-Commerce Solution for Your Business?

5.0 el año pasado

Comentarios: Overall, Adobe Commerce is a solid choice for businesses looking to create and manage an online store. Its user-friendly interface and wide range of features make it easy to set up and manage an online store, while its integrations with popular payment gateways and advanced security measures provide a secure and reliable platform for conducting e-commerce transactions.

Puntos a favor:

One of the main pros of Adobe Commerce is its user-friendly interface, which makes it easy for us to set up and manage our online store. The platform also offers a wide range of customizable templates and design options, allowing businesses to create a visually appealing and professional-looking store.Another pro is the platform's integrations with popular payment gateways, such as PayPal and Stripe, which make it easy to accept payments from customers. Adobe Commerce also offers advanced security measures to protect customer data and ensure secure transactions.

Contras:

One of the cons of Adobe Commerce is that it can be expensive, especially for businesses that require a lot of customizations or advanced features. Additionally, the platform may not be suitable for businesses with very large product catalogs, as it can be resource-intensive and may require additional server resources to handle the load.

Oshan
Oshan
Mobile Apllication Developer en Sri Lanka
Usuario de Linkedin verificado
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Magento : Perfect eCommerce platform

5.0 hace 5 años

Comentarios: More than just an ordinary eCommerce platform which is efficient and effective .

Puntos a favor:

Magento is suitable for any business group whether it is a small or large business and its admin dashboard will provide a perfect overview of the business.We can use free and paid plugins as our requirements.It is a Responsive eCommerce platform which can runs on any mobile or computer devices and also Highly customizable and developer friendly CMS platform.Enriched with important features and functionalities to provide everything in a one platform. Magento is capable for integrations such as payment gateways and able to set up currency and languages depend on the location.

Contras:

I'm using magento 2.2 . The main con according to me is, when i need to edit the content of a page it will give us only a small size text area(text box) which is difficult to work with using mouse scroll and also If we are having large number of products website may slow with its performance. Developer skills are required if we want to customize the platform.

Oren
CEO en Rumanía
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Not always the easiest

3.0 hace 3 años

Puntos a favor:

A lot of options for customization and development.

Contras:

Do not like the heaviness of the site. In addition, sever hosting extremely expensive.