--- description: ¿Qué piensan los usuarios de FAMCare? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de FAMCare gracias a Capterra Perú. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FAMCare - Opiniones, precios y características - Capterra Perú 2026 --- Breadcrumb: [Inicio](/) > [Software para servicios humanitarios](/directory/30660/human-services/software) > [FAMCare](/software/55008/famcare-human-services) # FAMCare Canonical: https://www.capterra.pe/software/55008/famcare-human-services Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.pe/software/55008/famcare-human-services?page=2) > Mejora la efectividad del trabajador social, fomenta la colaboración con todas las agencias estatales, judiciales y locales proveedoras pertinentes. > > Veredicto: 20 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa FAMCare? Tiene una plataforma de administración de casos que se adapta muy bien a las agencias de bienestar social medianas y grandes. También es una buena opción para el gobierno local, el condado e incluso los proveedores estatales de bienestar infantil. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 20 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Global Vision Technologies - **Constitución**: 1997 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Irlanda, Nueva Zelanda, Reino Unido ## Funciones - Automatización proceso/flujo de trabajo - Creación de informes y estadísticas - Creación de informes/análisis - Expediente del historial clínico - Facturación - Gestión de casos - Gestión de citas - Gestión de clientes - Gestión de documentos - Gestión de formularios - Gestión de la conformidad - Gestión de pacientes - Gestión de programas - Gestión de recomendaciones - Goal Setting/Tracking - Notas de caso - Panel de actividades - Para gobiernos - Planificación del tratamiento - Portal de autoservicio - Programación - Seguimiento del tiempo ## Integraciones (en total: 6) - Elavon - Microsoft Power BI - NextGen Office - Oracle Fusion Cloud EPM - Twilio - miniOrange ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para servicios humanitarios](https://www.capterra.pe/directory/30660/human-services/software) ## Categorías relacionadas - [Software para servicios humanitarios](https://www.capterra.pe/directory/30660/human-services/software) - [Software de gestión de casos a pacientes](https://www.capterra.pe/directory/30590/patient-case-management/software) - [Software para gestionar gobiernos](https://www.capterra.pe/directory/20048/government/software) - [Herramientas del trabajo social](https://www.capterra.pe/directory/31462/social-work-case-management/software) ## Alternativas 1. [Bonterra Apricot](https://www.capterra.pe/software/123342/bonterra-case-management) — 4.2/5 (225 reviews) 2. [Foothold](https://www.capterra.pe/software/118751/awards) — 4.6/5 (51 reviews) 3. [Casebook](https://www.capterra.pe/software/200357/casebook-platform) — 4.2/5 (86 reviews) 4. [CharityTracker](https://www.capterra.pe/software/132388/charitytracker) — 4.5/5 (1059 reviews) 5. [Noteable](https://www.capterra.pe/software/203725/noteable) — 4.7/5 (81 reviews) ## Opiniones ### "the best tool for consolidate the links of family" — 4.0/5 > **Usuario verificado** | *28 de junio de 2022* | Software informático | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: it's very innovative software for keep the links of family > > **Puntos en contra**: what I don't like is that there is enough bugs in this software > > my overall experience with FAMCare is that it allows all members of the family to be in constant contact and to strengthen the family ties ----- ### "Customizable with steep learning curve" — 4.0/5 > **Elizabeth** | *3 de noviembre de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: How customizable it is. Once we learned how to use it properly, we've learned many new applications for it. We had three project managers and each of them was wonderful to work with, well educated on FAMCare and very polite and friendly. > > **Puntos en contra**: The steep learning curve and how complicated pathways are to navigate. I found both of these to be true as an admin and a user. > > Overall, I've had fun trying to figure out which new ways we could use it but I make sure I have lots of time to work on a new idea before starting because it always takes longer to learn the project then expected. ----- ### "Slow & Old, so we left." — 1.0/5 > **Judith** | *18 de mayo de 2020* | Servicios individuales y familiares | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It was the only option we had at the time. > > **Puntos en contra**: It took years to configure and customize the system with foster care managers learning how to code SQL to help support and move the project along. > > It was terrible. ----- ### "FAMCare is great\!" — 5.0/5 > **Andy** | *30 de octubre de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: FAMCare is extremely customizable, the interface is user-friendly and intuitive, and the reporting tools are great. > > **Puntos en contra**: Sometimes minor bug fixes are very slow - FAMCare is quick on significant issues, but less important issues can take a while to resolve. > > We switched to FAMCare as our data system last year, and the transition has been seamless. Staff are very happy with the system and its ease of use. FAMCare also has a very powerful reporting system. ----- ### "Recommend FAMCare for your group\!" — 5.0/5 > **Dafne** | *6 de noviembre de 2025* | Servicios individuales y familiares | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: FamCare is very organized, and easy to use and navigate. Our staff are able to learn quickly how to navigate around in FAMCare. Everyone likes how one client's record is all together and with use of favorites, you can move around easily within a record. We love how easy it is to upload documents, and case notes have useful fields that are easy to use. We also appreciate the security available and the ability to view user data like last log on date and time. We truly value the announcements feature and use it regularly to increase positivity (we post positive messages only there\!) FAMCare customer support is great and they respond quickly\! They are always available to help us and get our questions answered and they care about their customers and the experience customers have using the platform. > > **Puntos en contra**: Sometimes reports have extra rows or columns that we have to delete before manipulating the data in a spreadsheet, like a "RAW" data column that we cannot use. Not a huge deal but it just makes a few extra steps for us. A fun feature, the announcements, doesn't allow you to resize your uploaded image until after you save and schedule the announcement, so you have to go back to it a second time to resize it. If it's a large picture, when staff sign on, they won't be able to see the whole thing unless you resize it so it's smaller. Also, for a small non profit, FAMCare is expensive but we make it work. > > We have had a wonderful experience overall, and we have been a customer for 7 years\! A few little tweaks is all that's needed and FAMCare is always working to improve the product. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.pe/software/55008/famcare-human-services?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.pe/software/55008/famcare-human-services) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Datos estructurados