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Sobre JobBOSS²

JobBOSS proporciona las herramientas de software empresarial necesarias que necesitas para mantener tu tienda eficiente, productiva y rentable.

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Puntos a favor:

JobBOSS makes very complicated tasks much simpler with their user friendly platform and customer service.

Contras:

My one compliant is the inability to delete old/obsolete data.

Valoraciones de JobBOSS²

Evaluación media

Facilidad de uso
4.1
Atención al cliente
4.4
Funcionalidades
4.0
Relación calidad-precio
4.1

Probabilidad de recomendación

8.2/10

JobBOSS² tiene una valoración global de 4.2 estrellas sobre 5 según las 872 opiniones de usuarios de Capterra.

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Luis armando
Director operaciones en México
Comercio y desarrollo internacional, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Software producción y distribución

3.0 hace 2 años

Comentarios: Promedio positiva

Puntos a favor:

Planificar procesos de producción en escala masiva

Contras:

El.costo y procesos.de implementación algp.dificiles

David
David
Vice President en EE. UU.
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

E2 Shoptech revolutionized our shop

5.0 hace 6 años

Puntos a favor:

1. No IT guy cost to maintain server. 2. Can use inexpensive workstations. We use Chromebooks for data collection. I also use a chromebook for trips. 3. Android/Apple app for tablets that can be used for data collection 4. Also just released an app for employees to check in and out from their phone. You can post stock from this app. 5. Work from anywhere. I was in Minnesota 2 weeks ago during a blizzard. I was at starbucks, posted up next to the window, working on my chromebook with no hick ups. 6. New updated features over the old system. Better reports. More capable Hot Spots. 7. Works the same as the old system, just things are in different spots. 8. Better, more efficient user interface 9. Easier to customize reports 10. Just introduced Dashboards

Contras:

1. The subscription price. 2. Cert control in general can be better. 3. Employee Clock in Module is a pain. You cannot edit someone time until they are clocked out.

Elliott
Engineer en EE. UU.
Automatización industrial, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Excellent Product

5.0 hace 3 años

Comentarios: We are happy with the software and look forward to the future. The consistent upgrades are promising and encourage users to stay, but we hope that the price does not go up exponentially with the merger with ECI.

Puntos a favor:

The software is powerful and easy to use a majority of the time. Support is helpful and readily available. We use E2/Jobboss2 for all of our estimating, order management, quoting, purchasing, scheduling, and more. After 6 years with the software it is definitely sustainable and a needed tool in our shop.

Contras:

The homepage user interface is difficult to look at. There is a lack of customization options concerning fonts, text size, etc. Right now we have to use third party extensions to try and adjust fonts so some of our users can read the text properly. These extensions tend to cause problems with the logos so navigating becomes a little more difficult if you aren't familiar with where the buttons are. Implementing higher contrast homescreens would be beneficial and/or having an ingrained option for text size customization.

Michael
President en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Complete company software

5.0 el mes pasado Nuevo

Comentarios: The customer support was great while implementing the software and after implementation of the software.
The software exceeded our expectations.

Puntos a favor:

The ease of quoting parts for customers was decreased substantially. Real time reporting of the work flow in production. The ability to connect with the system offsite to give customers answers about their orders while meeting with them.

Contras:

There was a lot of data entry that had to be done to get the system working correctly for our company.

Don
CFO en EE. UU.
Semiconductores, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

ECI Jobbos Software is Non Intuitive and non flexible, and the Trap you into a year contract

1.0 hace 2 años

Comentarios: The software is probably the most poorly developed and an un-useful software that I have ever experienced. The product was complete and absolute garbage. I should have fire the employee who spec'd it in.
The implementation in trying to get the software to do what we wanted was a nightmare, so after 9 months of trying to "tweak" the system to do what we wanted, and another 2 months of just trying to live with what we bought, I decided to cut our losses. And then less than 10 days prior subscribing to the software for a year, I received an email telling me that my license key would be expiring, from which I was able to deduce and then confrim after contacting customer service, that we were on an annual contract.
And then without any call back number or anything I received an email telling me that I was required to cancel the contract 30 days prior to the "renewal", and therefore I could not cancel the annual renewal. (note I was paying monthly and frankly had no idea that this was an annual contract) Nonetheless I did contact them prior to the renewal once I figured out what they were pulling. For clarification, the email I received 10 days prior to the "renewal" did not reference "Renewal" or annual contract and it was sent to me 10 days prior so according the 30 day notice requirement, it was already to late as it were.

Puntos a favor:

Absolutely Nothing. There was nothing that we liked about the software

Contras:

The Description field for parts is limited to 30 characters. The database does not include a vendor/manufacturing part number field as a standard filed and you have to do workaround to get it to show on your purchase order. The software is completely non-intuitive, is extremely cumbersome and non-flexible and then they nickel and dime for every single change. The implementation phase was a total joke where after 9 months it still was not doing what we need it to do.. And then they to not make it clear that it is an annual subscription and that you need to provide a 30 day notice prior to renewal which they do not even inform you that it is a renewal. They simply tell you a few days ahead of time that you need to upload a license key.

Brooke
Office Manager en EE. UU.
Maquinaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Effective Software for your Machine Shop

5.0 hace 3 semanas Nuevo

Comentarios: We appreciate its features for quoting, order processing, scheduling, inventory management, job tracking, and invoicing, among others. It streamlines our workflow and improves overall efficiency by centralizing key functions and providing real-time visibility into critical data.

Puntos a favor:

We like the comprehensive functionality, customization options, integration capabilities, real-time insights, user-friendly interface, and dedicated support services, all of which contribute to improved efficiency, productivity, and profitability in our manufacturing operations.

Contras:

There was a bit of a learning curve, especially for those who are not familiar with similar software or who don't have a strong background in manufacturing processes.

Usuario verificado
Usuario de Linkedin verificado
Maquinaria, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Would recommend!

5.0 hace 3 años

Comentarios: I'm very happy with this system and would recommend.

Puntos a favor:

I think what drew us to this ERP system from the start is the aesthetics. It's got a great color scheme and easy to find your way around the system with the color coded sections and icons. A close second is the flexibility you have with E2. You can pretty easily undo mistakes and recreate packing slips, invoices, etc.

Contras:

I want to be able to customize the reports more easily. I don't know how to use their Report Designer and it's not easily self-taught.

Adam
President en EE. UU.
Fabricación de productos eléctricos/electrónicos, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Functional Product - Intermittent SupPOORt

4.0 hace 6 meses

Comentarios: Took several years to get it perform as an accurate ERP.

Puntos a favor:

Ability to add and adjust as the business grows

Contras:

Support and set up is painful and stressful

Michael
Michael
Mechanical Engineer en EE. UU.
Usuario de Linkedin verificado
Ingeniería industrial o mecánica, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Cumbersome, Clunky, One-Size-Does Not Fit All ERP Software

2.0 hace 6 años

Comentarios: I've been working with Shoptech for just over a year and gave it my best effort. We have implemented many work arounds to try and work within the forced system. However, there are glaring issues around each corner and fixes are painfully slow to be implemented. Although the software is cloud-based there are many features of a cloud based software that are not being utilized. For example, records do not save until the user clicks save (standard cloud based software packages retain the information as the user updates it).

Puntos a favor:

The concepts at a very high level are good. The modules and work flow make sense in general. The basic concepts are all good and at the core are what is needed out of an ERP system.

Contras:

Where to start... 1. The number of clicks to accomplish a simple task is unreal and extremely time consuming. 2. Lack of customization - each company is very different in operation yet all are forced into a solution that does not work for all. Simple issues such as the way tables are viewed are forced by Shoptech and not able to be customized. 3. Customer service - Many issues raised by the online community are classified as "oversights" and not as defects as a result nothing is done to correct them 4. Slow improvements - The community can request enhancements to the software, yet this are very slow to be implemented (if at all). 5. Outdated - many features are copied over from old outdated software and not likely to change anytime soon as they attempt to keep the new cloud based software inline with the older software packages

Norry
CEO en EE. UU.
Envases y contenedores, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

10 year user of the product

5.0 hace 6 días Nuevo

Comentarios: We have had an excellent experience with E2 / JobBOSS from 2015 until now. It has given us a lot more consistency and visibility into the business.

Puntos a favor:

It does a great job of capturing all of the work flow in a manufacturing business. We use it from estimating all the way through shipping.

Contras:

I do not believe you are able to upload a csv file as a user or admin. You have to have the company do it for you. It should be able to take a properly formatted csv like most software application will allow.

Brenda
SHIPPING MANAGER BOOKKEEPER en EE. UU.
Maquinaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Love working with such helpful staff.

5.0 hace 4 semanas Nuevo

Comentarios: So helpful. I have had great experiences using [sensitive content hidden] assisting me. [sensitive content hidden] even sent me some helpful documentation for future use.

Puntos a favor:

Just being able to pick up the phone and get help. No delays.

Contras:

I struggle with inventory at times. I was "thrown" into this job as the previous person walked out. Just a learning curve.

Robert
System Administrator en EE. UU.
Materiales de construcción, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The Perfect Manufacturing Software

5.0 hace 6 años

Comentarios: We have been using E2 for well over 16 years and so far we love it. We have used other systems and this one just seed to get it right. In that time we have only had a handful of issues of which most were fixed in minutes and all we had to do was call Tech Support and explain what was not working. The customer and technical support staff are extremely knowledgeable in what their software can do and how they can customize it to fit your every need. They have even extra fields set aside for all most every function to carry different data types just in case you have found a data point that they haven't thought of.

Puntos a favor:

E2 creates a clutter free work space with a simple layout and design. Shop Tech has broken down the manufacturing process to get a true understanding of how our company really operates. The bolt on modules allow for greater control of specific functions in particular departments. We specifically use the Scheduling and Custom Order Import Automation functions. Scheduling give us a top level view, department view, work center view, and all the way down to a view of sub parts that make up a single part. This tells us exactly where an order is as well as if we are under or over loaded at the work center and department level. All I have to do is pull up the schedule, click a button for the level of detail I want to display and away it goes. The Custom Order Import Function has allowed us to automate the order entry process by simply downloading a file from our customer, pointing where I saved the file, and clicking "Import". This function creates the order and based off our custom company settings which we have setup to automatically pull from stock jobs, inventory, post a quantity to make or a combination of all of the above. We can then run a requirement report to see what we need to make to fulfill open orders or to make stock for inventory. It really doesn't get easier than that.

Contras:

The extra modules do have a cost but they are well worth it. On the plus side of that, E2 will demo the modules with full functionality and if it doesn't incorporate everything that you need you don't have to purchase it.

Laurence
Owner en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Everything you ever NEEDED to know

4.0 hace 5 años

Comentarios: E2 manages ALL your data from your shop floor through your bookkeeping. The reports have always been the best selling point. Even sorting data becomes easy with the various export methods. You can quickly transfer the report dat to say excell and then again manipulate and massage as need for even more insight. I have always (and will continue to) recommend this sofware to other owners.

Puntos a favor:

This software has the ability to organize your business workings into manageable reports. Reports that you can tailor to you specific needs. The more you follow the simple rules of E2, the more benefits it can deliver. In my own business no two jobs are alike and no procedures for the jobs are identical yet E2 understands this principle and manages to sort data in such a clear manner as to help you with decisions going forward on all future work. I cannot give a higher recommendation on any other similar system.

Contras:

1.) I wish I could control the "Markup Pct." column in the General Tab when entering parts. I feel this item should have strict control - administrator only! Any of my people entering a part has the ability to change this percentage at will. Many an argument has resulted from my becoming aware of someone making an adjustment to this column, I wish I could lock it! 2.) When processing a return, it writes back to the original Order and amends it. Now the "Order Total" changes. It should not change. The order total should still match the customer P.O. total. The simple code should be that the (Qty Ordered) X (Unit Price) goes to make up the (Order Total) UNLESS there is something in the 'Master Job Number' column. In this manner the customers P.O. amount would still match up to the Order Total

Joe
IT Director en EE. UU.
Fabricación de productos eléctricos/electrónicos
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Does not grow at the rate of your business

2.0 hace 8 años

Puntos a favor:

The designers clearly have knowledge of a shop environment and are pretty comprehensive in touching all the aspects of a job shop. The sales team is very accessible. The product is very easy to get up and operational with which may be attractive to shops starting out or implementing this type of system for the first time. The software does have controls over what users can do what which is useful for keeping employees in check. The reports that it generates are concise and professional looking out of the box.

Contras:

The interface is woefully outdated and lacks cohesiveness throughout, data entry practices in one area do not apply to others and certainly do not conform to defacto software standards. Its a bit embarrassing having state of the art CAD/CAM systems with wonderful imagery next to something that looks straight out of 1996. Looks are one thing but we have had a lot of time lost due to slow workflow and data entry errors. It will open many windows and dialog boxes which demand screen focus. Not only is it cumbersome to work in other windows applications with E2 running, you can not even run more than one task at a time inside of it. The software does not scale well to high resolutions or multiple screens. The software rarely fails gracefully, you'll get cryptic error messages in never ending loops. The software relies on a number of 3rd party frameworks including outdated Java runtimes (insecure) All of your data is stored MSJet databases, for those not tech savvy, its late 1980's technology that is isn't supported by Microsoft any more and was never really designed to be scaled to the point you can potentially reach. They do offer an upgrade to MS SQL which comes at a significant cost (which doesn't include SQL server itself or migration services) and it has the added bonus of breaking any custom reports (which are also expensive commissioned work). Although some user controls are present, there isn't granular control over everything in the system. Its very possible users without clearance to certain information can gain access to things they shouldn't. (ie: ITAR) Nearly every other vendor is offering some type of cloud integration, and although E2 does offer a component called webview (no surprise, its an additional fee), its really a customer portal and doesn't offer much in terms of what a company employee would need. The software will not play nicely across multiple networks, we had several locations connected via VPN which Shoptech does not support. Their solution was to use MS terminal services which is cumbersome and requires additional licensing. In today's global economy, accessibility should be paramount, not a vendor locked afterthought. The software does have provisions for shop floor data collection and although it does work, its cumbersome and our busy and non-technical shop floor staff abhor it and we eventually abandoned it. Support was initially good but as our business grew and our implementation of the software became more complex support has been slow to respond (if at all) and many of the ongoing problems we are facing haven't been satisfactorily resolved.

George
Vice President of Operations en EE. UU.
Defensa y espacio, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Finally moving away from E2

4.0 hace 5 años

Puntos a favor:

The user interface is easy to understand and navigate. The routing and BOM functions work well. Outgoing paperwork (packing slips, vendor returns, RMAs...etc) are generated easily. The quality module works well for us. Ultimately its a great software for smaller job shops; ie, less than 25 employees.

Contras:

The scheduling system doesn't work. The system consistently puts out a schedule that doesn't make sense. We are a quick turn, CNC machining job shop, and need a software that enables us to understand our capacity. Often times, jobs that are due tomorrow are on the second page of the report, and jobs that aren't due for 6 weeks are at the top of the list. We worked with tech support and cannot get a resolution. We implemented E2 in 2003 and only started trying to use the scheduling module in the last year. It was a great software initially, but now that we have grown we need software that does what we need it to do. Beyond that, items frequently go corrupt. Unprocessing and reprocessing anything (work orders, purchase order, NCs, CAPAs...etc) risk corrupting the file. If you double click on certain things the system crashes. If two people are in an item at the same time, quantities and/or lines duplicate. Once supplies are received or product is shipped, the system will not allow certain changes to be made. The personnel efficiency reports generate numbers that don't make sense. We've visited this repeatedly and cannot sort out a solution. Just last week I reviewed the efficiency reports for our production crew, and a job they were given 4 hours to setup showed "ESTIMATED SETUP" time of 2.27 hours. Our settings are correct but for some reason the system comes up with understated estimates, despite what we tell it to do.

Scott
Production Scheduler/Data Analyst/Custom Report Writer
Minería y metalurgia, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Solid Product with good flexability

4.0 hace 7 años

Comentarios: Our company has now used JobBOSS for around 4 years. We have found that the user interface is quite intuitive and straightforward to use. This is a plus when training new people on the system. Functionally, it has met most of the needs that we purchased it for. We loved the idea behind the scheduling module, but have found it to not be a good fit with our shop. We are primarily a custom high mix, low volume shop. This leads to many jobs that have potential to run in more than one pathway on the floor and most jobs are first run where we do not have a history of expected production run times to fall back on. We also have split our shop floor into three self directed production cells that have a fair amount of cross work. The self direction means many production decisions are made at the cell level and not at a command level. Because of these factors, we found that matching our shop floor to the scheduling module was exceptionally difficult unless we were willing to dedicate a full time person to keeping it accurate. In the end, we believe that the scheduling module would work better in a higher volume production environment with more of a top down command structure than how we operate. The reports that come with JobBOSS are reasonable, however, we have found that digging deeper into the data (at least the directions we looked) required special reporting. It is handy to have someone on staff who is comfortable working with SQL tables, data mining and creating custom reports. Exact does offer custom report creating. Just remember, it come at additional cost.

Puntos a favor:

As someone who does look behind the scenes and works to dig data out of the system, I am impressed with the amount of information that JobBOSS does capture. Additionally, it is quite well organized in its structure. On the front end, the user interface is intuitive and lends itself to easy training.

Contras:

Reporting. The stock reports are reasonable for a company that does not need to dig into its data very deeply. But the analysis at deeper levels would either require purchasing many custom reports or have someone on staff that can dig into the data and create custom reports. The scheduling module works best in an environment with minimal chance of perturbation. Systems that have a high degree of variation become hard to model accurately.

Deb
Accounting en EE. UU.
Plásticos, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Company grows with E2 Software

4.0 hace 4 años

Comentarios: We have been able to utilize the estimating (bill of materials / labor) system to effectively quote customers. We are able to track sales data, as well as purchasing data to make better business decisions about products and materials. Everything is integrated in the system so we can trace expenses back to the invoice and purchase order, or the sale back to the quote, as well as clearly defined job costing.

Puntos a favor:

This product is extremely easy to use, and very forgiving of mistakes. Everyone makes mistakes, and E2 makes it possible to catch and correct mistakes, while keeping an audit trail all along. We have had the system for 20 years and our company has been able to grow and use more functions of the software such as quality and scheduling. We had planned a 6 month dual period with our old software but deployment was so seamless that we only ran double for 1 month. Everything is integrated from the initial customer quote through order entry, the invoice, receipts, and the General Ledger. Tech support has been so helpful, and team members are knowledgeable of the job shop business as well as the product!

Contras:

The only issue I have struggled with is user access to data. To give a user rights to view certain data, they also are allowed access to edit it. We can work around that with creative report writing. I can think of no other big drawbacks to the system.

Nick
Operations en Canadá
Ingeniería industrial o mecánica, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

E2 Shop System Review

5.0 hace 5 años

Comentarios: See my answer under "Pros".

Puntos a favor:

The software is very easy to learn and the interface is extremely easy to navigate. The modules provided exactly mirror the processes in our business so almost every part of the software is applicable to our day to day operations. Having our business data archived, accessible and organized has sped up and simplified many of the tasks that used to take much longer. Estimates are now completed much faster and processes such as material receiving, shipping or the production of purchase orders for our vendors have become standardized and much easier to do. The time savings and insights into our business / production processes have made us more competitive and our customers (especially our larger industrial customers) see value in the advantages we've gained from the software.

Contras:

The one part of the software that we find of little value is scheduling. This may not be the case for other users but as a job shop we've found that the scheduling module simply doesn't work with the realities of our production processes.

Heidi
CSR/Office Operations en EE. UU.
Maquinaria, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Good for Shop Management, Has Some Quirks

4.0 hace 5 años

Puntos a favor:

-This system does work well for managing active jobs as well as keeping all the historical information on jobs run in the past. It's easy to look up jobs in the system, see how much you've charged in the past, see what machines you ran it on, see how many times you've run it, etc. -The visibility between the shop and the office is very helpful - we use the data collection function, and the office can look at any job and see where it's at in process and who has scanned into the job. -System links well - you can capture labor, material, machining and outside services all on the same job easily and efficiently. -Integrates well with quickbooks for invoicing. -Customer service is easy to contact and fairly knowledgeable (some reps are better than others, sometimes I've had to call multiple times for the same question but I do eventually get an answer) -System design is clean and straightforward.

Contras:

-The system has a lot of quirks that you can work around but just seem inefficient (ie you can't make a machine or work center inactive. This doesn't make sense for shops that upgrade machines and get rid of old or malfunctioning ones.) -The reports are helpful to a point - basically they are helpful if all of your information is entered exactly how JobBoss requires it to be entered. Sometimes you don't know you are entering something wrong until the report comes up looking very wrong, and it can be tricky to figure out where your settings need to be adjusted for the report to come out correctly. Once you know how to run everything, it's easy to repeat.

Sal
Owner en EE. UU.
Ingeniería industrial o mecánica, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great Job Shop Software

5.0 hace 5 años

Comentarios: Although the move from the Professional version to the web based E2 system has had some issues that still have not been resolved I would still recommend E2. The people at E2 are great and are always trying to improve their product and in time I think it will be exactly what we are looking for. I still want to see a Sales/CRM Module and then I'd say it's pretty close to being a complete system.

Puntos a favor:

The new web based software works well and is easy to use. The integration of the of all the different modules is very nice. Data collection tied to operations and job travelers gives us a great way to quote more accurately and efficiently. The Rapid Documentation System gives you all that you'll need to become ISO certified and ties right into your E2 system. The new apps that they have created have added features making it easy to enter additional information and part pictures.

Contras:

The web based system has a repository manager which is the weakest link in the system. It's time consuming to upload documents, enter documents into document control, and then link to the part number. This needs to be simplified. Also all the documents must be PDF's if you want them to print with a job traveler. In the new web based system you will be mouse clicking all over the screen instead of tabbing from field to field. Also you will need a large monitor to minimize the screen from jumping around and still be able to see the font.

Lari
Ha utilizado el software durante: No especificado
Fuente de la reseña
Fuente: SoftwareAdvice
4.5 hace 13 años

Comentarios: Forward Technologies is a small Job Shop in Springfield, OH. We specialize in machining plastics. When I started at Forward Tech in 2007 we were using Peachtree software for our accounting system, Excel Spreadsheets for scheduling and quoting and a paper system for purchasing (NO PO’S). In 2008 we started looking at software systems - my boss is always interested in improvements. That year we added another mill and lathe to the shop and our capacity had increased; handling everything was becoming more difficult. We looked at several systems but E2 just blew them all away. There was no doubt in anyone’s mind – we wanted this system. Implementation was reasonably easy - we were starting from scratch so we were able to do things exactly the way we wanted. Of course we found out later it wasn’t exactly the way we wanted, but changes were easily made and with experience we are running very smoothly. With time and confidence we have utilized more aspects of the system. At first it was Order Entry-Purchasing- Accounting- then a real push to Time Tracking. We have not implemented scheduling but I see a time in the very near future when we will. Our use of the Quality Module is sporadic – but that is a manpower issue, not a software one. I cannot say enough about Trisha, our in house rep. During implementation and the year afterward, she was always there to help and in fact still is. She answers emails instantly and I think she might even take some at home because I have received responses late in the evening. Since the addition of Tech View on the website, I can find the answers to some of my questions very quickly without bugging Trisha (I love the info sheets under “Knowledge”). One of the techs is always available; they get back to me quickly and help me fix whatever issue I might have. How has E2 helped our shop? Since purchasing E2 we have doubled our capacity, hired more machinists, doubled our square footage and tripled our job load. Being able to easily track what is in-house, what is on order, order history, pricing, did we make money, did we lose money, the ability to play with pricing and have an idea of the profitability of the part, the ease of cross-referencing PO’s with invoices – all of these things have made my life so much easier. As the shop has grown I have been able to keep up- and I think a lot of it is due to E2. I also think that E2 has given us confidence that we are actually making a profit – and with that confidence the knowledge that we can keep growing. We will be adding another Mill this fall. Have there been difficulties? Of course, there always is with change – but I LOVE this system. If we have experienced resistance, well, that is a part of life. If I have to use a cattle prod on my fellas then I will use a cattle prod, because at the end of the day what I get from E2 is worth it.

John
President en EE. UU.
Maquinaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

E2 SHOP SYSTEMS HELPED US ADVANCE

4.0 hace 5 años

Comentarios: Overall we are very happy with the way E2 has modernized our shop and helped us grow and advance our operation.

Puntos a favor:

E2 Shop Systems is intuitive software. It is very user friendly.

Contras:

I wish the graphics were a little better and you could open multiple windows at the same time.

Shari
Software Implementation
Minería y metalurgia, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

JobBOSS Works!

5.0 hace 7 años

Comentarios: JobBOSS is an integrated database that connects all our departments and data in one place and keeps our company and employees accountable to a system that provides us with solid and accurate information for daily operation and planning for the future. Although intuitive, JobBOSS is not out-of-the-box, first-day user-ready--so plan ahead and take advantage of the excellent training resources available. JobBOSS Customer Support is top notch. We were already working—but now with a little implementation, JobBOSS is working for us. JobBOSS works—and helps us work smarter!

Puntos a favor:

I like the way all of the JobBOSS modules are interconnected, sharing data, and referencing all of the modules together. JobBOSS is a well-designed database that allows our company to manage all of our operations in one resource. From scheduling to inventory, to payroll, to bookkeeping, JobBOSS works for us. The Customer Portal is a huge asset, providing video training, online support, support documents, and an experienced and professional staff of Customer Support representatives that have always responded to any software support request within 24 hours--and normally within just a few hours.

Contras:

This product has so many elements, that it requires a strong software support person on location. JobBOSS requires much thought and preparation prior to implementation, but a company who does their research and commits to a dedicated effort before launching JobBOSS will quickly reap the rewards for the front-end effort.

Karen
President en EE. UU.
Usuario de Linkedin verificado
Bienes de consumo, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: GetApp

Utilities that were provided free of charge now cost thousands of dollars

1.0 hace 5 años

Comentarios: Job costs are obtained sooner.

Puntos a favor:

That is syncs with Quickbooks. However, invoices that are generated have incorrect part numbers requiring going back into JobBOSS to obtain the correct part number that goes with the invoice created.

Contras:

Support talks to you as if you have a computer science and accounting degree. On a few occasions it was clear that some of the support staff were frustrated with my lack of knowledge regarding technology. I owned a previous version of JobBOSS and was provided with a utility, free of charge, to recost jobs due to work center rates changing and employee salaries changing. After JobBoss was purchased by it's current owner, and after I upgraded to a newer version of JobBOSS, I no longer can use the recosting utility I was using. In order to be able to recost jobs now, I must purchase the recost utility at the tune of $2,000.00! The software is not user friendly. You must hire a consultant at $600.00 a pop to get customized reports. If you can't grasp the training in the hour they give you, the cost goes up. The reports you do generate are very difficult to decipher and confusing. I have sever buyer's remorse since purchasing this software.

Al
EE. UU.
Ha utilizado el software durante: No especificado
Fuente de la reseña
Fuente: SoftwareAdvice
4.5 hace 11 años

Comentarios: We operate a precision sheetmetal shop in NJ. We fabricate simple parts to large complex multi level assemblies and everything in between for our customers. They demand a high quality item and when we went shopping for a new software system, we knew we needed one that would be up for the challenge.
Our company was loosing control of raw inventory. We could not easily connect costs associated with a job to that job. Tracking jobs live on the floor was a chore also. Our old system was supposed to help us manage everything from order entry through the shipping, but it was just not up to the task. We spent more time working for our system than the system did working for us!
We had looked at several companies before making our decision. We chose E2 because they had a system that could do all of what we needed and more. You are told how good a system is, how capable it is, all the typical sales talk. Well, believe it when it comes to E2 software and it's people. First of all, the folks are top notch. From the salesman to the service and training folks. They walked us through the implementation preparation. We were nervous about the impementation set up. Listen to them and take the time to set it up right, it may seem daunting but the extra hours you put into the set up will make for smoother sailing after implementation. From the first phone contact to implementation we felt comfortable with the folks at E2. Secondly, the software does what it says! Not only have we gotten accurate raw inventory counts for a full year, we were pleasantly surprised with other aspects. Purchasing has become much easier and less time consuming using the Job Requirements Report. Tracking jobs and connecting costs to the job are a breeze. You can even connect a cost that was not associated with the original estimate! The ability to "drill down" for information, both historical and present time is awesome.
One area we would love to see a change in though, would be the material calculator. We need to do a little more off line calculating than we'd like to. Besure to go over that area with your sales rep. No reason not to buy E2 what with all the ease the rest of the system has to offer.
We have been operating E2 for 14 months now and are happy we made the choice to partner with them. We have seen better control of all facets of our manufacturing process: raw inventory, finished good inventory, parts lists, purchasing, real time tracking and cost analysis. The software is terrific, but the people there to help you are even better. What more could you ask for, it's a great product with great service! Thanks E2 Team!