---
description: ¿Qué piensan los usuarios de Dialing Innovations Call Center Application Suite? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Dialing Innovations Call Center Application Suite gracias a Capterra Perú.
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title: Dialing Innovations Call Center Application Suite - Opiniones, precios y características - Capterra Perú 2026
---

Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [Dialing Innovations Call Center Application Suite](/software/173066/call-center-applications)

# Dialing Innovations Call Center Application Suite

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> Líneas telefónicas 10 $ | Seguridad 20 $ | Internet 70 $ | Wifi público de marca
> 
> Veredicto: 14 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Dialing Innovations Call Center Application Suite?

4000 ubicaciones en todo el mundo

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.8/5** | 14 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.5/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.9/5 | Basado en las opiniones generales |
| Funciones | 4.9/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Dialing Innovations
- **Ubicación**: Greenwood, EE. UU.
- **Constitución**: 2010

## Contexto comercial

- **Precio inicial**: USD 10.00
- **Modelo de precios**:  (versión gratuita disponible)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funciones

- CRM
- Conexiones SIP
- Creación de informes y estadísticas
- Creación de informes/análisis
- De texto a voz
- Desvío de llamadas
- Distribución automática de llamadas
- Enrutamiento de llamadas
- Entrada de teclado del teléfono
- Gestión de campañas
- Gestión de centros de atención telefónica
- Gestión de colas de espera
- Gestión de contactos
- Gestión de encuestas y sondeos
- Grabación
- Grabación de llamadas
- Grabación de texto de llamada
- IVR
- Integración de telefonía informática
- Marcación automática
- Marcador automático
- Marcador predictivo
- Mensaje de voz
- Personalización de la voz
- Programación de rellamadas
- Registro de llamadas
- Seguimiento de llamadas
- Selección de llamadas
- Supervisión de llamadas
- Varios scripts
- VoIP

## Opciones de asistencia

- E-mail/Help Desk
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para call center](https://www.capterra.pe/directory/30007/call-center/software)

## Categorías relacionadas

- [Software para call center](https://www.capterra.pe/directory/30007/call-center/software)
- [Soluciones de telefonía](https://www.capterra.pe/directory/30084/telephony/software)
- [Sistemas IVR](https://www.capterra.pe/directory/30231/ivr/software)
- [Software de contact center](https://www.capterra.pe/directory/32035/contact-center/software)
- [Software para llamadas automáticas](https://www.capterra.pe/directory/30999/auto-dialer/software)

## Alternativas

1. [DialedIn CCaaS](https://www.capterra.pe/software/29589/callcenternow) — 4.8/5 (314 reviews)
2. [Convoso](https://www.capterra.pe/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [Dialpad](https://www.capterra.pe/software/190976/dialpad-sell) — 4.2/5 (562 reviews)
4. [CloudTalk](https://www.capterra.pe/software/182004/cloudtalk) — 4.4/5 (268 reviews)
5. [Bright Pattern](https://www.capterra.pe/software/130369/bright-pattern) — 4.8/5 (104 reviews)

## Opiniones

### "DI provides personal, high-level service." — 5.0/5

> **Bill** | *8 de marzo de 2018* | Telecomunicaciones
> 
> **Puntos a favor**: Feature rich, combining the best call center software features from all the competition.   Incredibly stable.

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### "Great system\! Saved my business money." — 5.0/5

> **Gypsy** | *1 de mayo de 2019* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Great price for a quality service. Easy to set up and manage. I have had no issues with service. I have reached out to tech support when wanting to make changes to the system and they were helpful\!
> 
> **Puntos en contra**: Nothing so far has been negative. I really have liked everything.
> 
> We have benefited not only be reducing costs through canceling our traditional phone service but also greater productivity. Employees no longer waste time answering the phone for sales or robo calls and customers calls get routed to the appropriate person which reduces employee time spent on the phone.

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### "Dialing Innovations" — 4.0/5

> **Karl** | *24 de abril de 2019* | Restaurantes | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Its a cheap alternative to a big phone bill.
> 
> **Puntos en contra**: When you call in the phone system often doesn't ring. It just goes strait to the automatic attendant.
> 
> We have 30 of these systems, and i i probably have to call once a month for support for all locations.

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### "A good Dialer System" — 4.0/5

> **Justin** | *14 de marzo de 2019* | Telecomunicaciones | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Able to add just about any feature necessary. They don't have downtime that often. Pretty easy to use for the most part. They don't charge for minutes which is great.
> 
> **Puntos en contra**: Not the best customer service. Adding new features is not cheap.
> 
> Over the years they've become a very stable dialer system. Would recommend for most businesses.

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### "The software is excellent and very reliable." — 5.0/5

> **Tania** | *28 de febrero de 2018* | Servicios financieros | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The ability to manage multiple campaigns for different departments simultaneously has been easy and beneficial. This software has increased our productivity and workflow. We have the ability to view the results/data for the campaigns throughout the day.
> 
> **Puntos en contra**: The software looks intimidating with all of the screens, but it is easy to get used to and there are training videos on the website.
> 
> Productivity, profit increase, workflow efficiency, ease of system management.

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## Enlaces

- [Ver en Capterra](https://www.capterra.pe/software/173066/call-center-applications)

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