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Opiniones de ManageEngine Endpoint Central

Sobre ManageEngine Endpoint Central

Ayuda a los administradores a automatizar, estandarizar, proteger y auditar su red de Windows. Desktop Central ahora también es compatible con MDM.

Descubre más sobre ManageEngine Endpoint Central

Puntos a favor:

Patch Management is great, windows integration is full.

Contras:

It takes a while to get your head around how updates are applied - it is quite 'batchy. The MDM UI is sometimes a bit confusing.

Valoraciones de ManageEngine Endpoint Central

Evaluación media

Facilidad de uso
4.4
Atención al cliente
4.4
Funcionalidades
4.5
Relación calidad-precio
4.5

Probabilidad de recomendación

8.7/10

ManageEngine Endpoint Central tiene una valoración global de 4.5 estrellas sobre 5 según las 843 opiniones de usuarios de Capterra.

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Usuario verificado
Usuario de Linkedin verificado
Banca, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

ManageEngine Endpoint Central

5.0 hace 2 años

Comentarios: problemas resueltos a usar ManageEngine Endpoint Central, es el tiempo que se dedicaba a realizar actualizaciones usuarios por usuarios, no tener de forma detallada los equipos actualizados.

Puntos a favor:

El fácil manejo de implementación de parches, como también la instalación de sistema operativo a nivel de red, y la información detallada de los dispositivos registrados.

Contras:

Hasta ahora no tengo ninguna quejas sobre el sistema .

Usuario verificado
Usuario de Linkedin verificado
Redes informáticas, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Excelente Programa

5.0 hace 3 años

Comentarios: Es un producto muy completo para una organizacion tan como pequeña como grande

Puntos a favor:

muy comodo de usar , muy flexible en todos aspectos y una seguridad para su organizacion

Contras:

Fallas en conexiones remotes , aunque ha estado muy buenas actualizaciones

Alejandro
Coordinador Incidencias en España
Bienes de consumo, 1,001-5,000 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Buen gestor de Endpoints

5.0 hace 2 meses Nuevo

Comentarios: Facil de usar y configurar. Cumple las expectativas con creces

Puntos a favor:

La gran variedad de opciones y la facilidad de uso.

Contras:

El poder desinstalara el agente muy facilmente. Sin proteccion con contraseña

Josue Roberto
Ingeniero TI en México
Contabilidad, 10,000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Josue Roberto Rosales Glez

4.0 hace 3 años

Comentarios: Buena

Puntos a favor:

Su facilidad para ser usado asi como las multiples herramientas disponibles.

Contras:

Aun no veo claro un proceso para poder llevar los upgrades de version de windows 10 en mis sistemas.

Julian
Administrador de Sistemas en España
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Contento en general

4.0 hace 3 años

Comentarios: Bastante bien, no tengo quejas, me gusta bastante el software.

Puntos a favor:

La implementación de parches y de software en los equipos de la empresa

Contras:

Difícil implementar las builds de Windows 10

Gerson
Ingeniero de Sistemas en Colombia
Agricultura, 51-200 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Versión de Prueba

3.0 el año pasado

Comentarios: Desearía tener un contacto con un representante de la compañía

Puntos a favor:

Su capacidad de poder agregar equipos a la consola y que en su versión de prueba tiene casi todas las funcionalidades habilitadas

Contras:

No tener un reporte administrable total por equipo con todas sus caracteristicas

agustin
Administrador de sistemas en España
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Sistema muy completo!

5.0 hace 7 meses

Comentarios: Llevo varios dias probando la aplicacion y a cada dia me sorprende mas, muy completa

Puntos a favor:

Puedes controlas todo tipo de dispositivos, limitando sin excepcion

Contras:

La solicitud de presupuesto es realmente complicada

Rodrigo
Administrador de Infraestructura en Chile
Servicios de información, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Facilidad de uso

5.0 el año pasado

Comentarios: actualizaciones de equipos y seguridad

Puntos a favor:

Lo facil que es su uso para administrar centralmente los dispositivos de la compañia

Contras:

cloud no tiene todos los add-ons que on premise

Rob
Rob
Head of IT en RU
Usuario de Linkedin verificado
Servicios financieros, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great all-in-one management platform

5.0 hace 3 años

Comentarios: We initially replaced our WSUS system with DC, then expanded it out to cover MDM (replacing Meraki) and vulnerability scanning.

Puntos a favor:

- Centralised patch management - Vulnerability and threat management works pretty well - Excellent, responsive support team - Once you get used to how it works, it's pretty robust and nice to use - Nice MDM, desktop, laptop and mobile management all in one place

Contras:

- It takes a while to get your head around how updates are applied - it is quite 'batchy' - The MDM UI is sometimes a bit confusing

Mike
Mike
IT Consultant en EE. UU.
Usuario de Linkedin verificado
Energías renovables y medio ambiente, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

The go-to for Google Workspace organizations

4.0 hace 11 meses

Comentarios: Overall, ManageEngine Endpoint Central enables me to schedule automated patching of systems, deploy software and software updates, execute scripts, remotely assist users, and manage assets -- on both Windows and macOS. This is all without needing Azure AD or on-premises Active Directory.

Puntos a favor:

In my comparison of endpoint management products -- both in 2020 and again in 2023 -- ManageEngine Endpoint Central (Enterprise or UEM) was the only one to check all of the must-have boxes for organizations that aren't entrenched in Microsoft 365. It also does so at one of the most competitive prices.

Contras:

It doesn't provide automated/audited privilege management/elevation for providing users with local administrator access on their system when needed. Instead, you must deploy a configuration change to add them to the local administrators group, or to create a second account with administrator privileges.

Usuario verificado
Usuario de Linkedin verificado
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

"Streamline Endpoint Management with ManageEngine Endpoint Central: Enhanced Visibility, Control, and Real-Time Monitoring"

5.0 hace 2 semanas Nuevo

Comentarios: ManageEngine Endpoint Central is a unified endpoint management software that streamlines endpoint management, enhancing visibility and control over running applications, ensuring all systems and applications, including third-party apps, are up-to-date and free from vulnerabilities, all while improving the user experience on a single platform. Its agent deployment architecture enables real-time management and monitoring of endpoints.

Puntos a favor:

Automation capabilities of the application, from scheduled AD sync, inventory scan, and vulnerability scan to Automated patch testing in the Test & approve, Automated Patch Deployment, and conclusive scheduled reporting to automated tasks. Endpoint Central features a wide functionality in daily system administration and management. The integral of remote desktop connection, chat, video, audio and text exchange between admin and user has simplified Remote support. License tracking in the inventory mgt module enables the org to save expenses on underutilized software and helps scale up for the frequently used software

Contras:

The Data Loss Prevention module is far-fetched, we cannot manage other mail clients other than Outlook.

Andrew
IT Manager en EE. UU.
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Updated Review after 7 mo We won’t renew annual subscription

3.0 hace 5 meses

Comentarios: Not extremely pleased with Endpoint Central Cloud UEM. For what we ultimately use in the suite we could’ve saved money and used either a different ManageEngine / ZoHo product or a different software altogether.
I’m not meaning to sound so hard on them, but I’m just not happy with what we got for the cost. We won’t be renewing the annual subscription.

Puntos a favor:

Documentation is very helpful, customer service is generally very good and prompt at answering. There are a lot of included features in endpoint central uem edition (we used endpoint central uem cloud). Windows OS features work often. Remote access feature is good. Patch management works.

Contras:

Limited features for MacOS and extremely few for Linux although some problems may be limited by the OS. Enrollment was a pain for Mac and Linux and provided few benefits. (No MdM for Linux. MDM required and included for macOS, but provided few benefits.) Advertising on the ManageEngine website and Endpoint Central website promised way more than it delivers. Especially for multi OS features. Very windows-centric.

Yury
Administrator en Bielorrusia
Tecnología y servicios de la información, 1,001-5,000 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Alternativas consideradas:

Powerful solution

5.0 hace 4 meses

Comentarios: I'm using it for:
- Providing reports on the company's equipment, installed software, etc;
- Remote assistance to employees using internal functions of the platform;
- Supports endpoint security through the ability to install security patches;
- Remote program update.

Puntos a favor:

- We like that this product gives us large set of feqtures to manage corporate devices such as application deployment, security management, creating reports and remote troubleshooting; - Support for all popular using operating systems: Windows, macOS, Linux, iOS and Android; - The platform can automate security patching tasks and enforces security policies, simplifying the work of administrators and improving device security; - Our Information Security Group is very satisfied of your product because of big abmount of usefull reprots, that give them information about infrastructure condition; - Available Cloud solution, because this product has cloud solution it's easier to maintain and deploy it.

Contras:

- Integration with a company's existing IT infrastructure and third-party applications is a complex task that requires additional planning and customization; - Performance issues when dealing with a large number of endpoints; - Some features don't work the way we expect them to; - Some instructions are not up to date, which leads to spending additional time for learning how to use powerful features; - Service has difficulties in recognizing new devices. There is not enough information about the device owner at the approval stage of a new agent installation. And we would like to get an email notification of such an event.

Mostafa
System Section Team Leader en Egipto
Ingeniería industrial o mecánica, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Reviewing ManageEngine Endpoint Central

4.0 hace 3 semanas Nuevo

Puntos a favor:

Patch Management, Configurations, Next gen-antivirus

Contras:

Reporting has to be more accrued and gives a clear view

Peter
Consultant en Australia
Tecnología y servicios de la información, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Simple without over-rated features

4.0 hace 4 semanas Nuevo

Comentarios: Great, Simple, Has the all features I need. Reviewed many other solutions - Loved ManageEngine EndPoint Central since day one.

Puntos a favor:

Great, Simple, Has the all features I need. Reviewed many other solutions - Loved ManageEngine EndPoint Central since day 1. Perfect for Small Businesses.

Contras:

Hope it can do network inventory instead of just computers. Too many other products. Also can do with a better dashboard look.

Thomas
IT Support Engineer en EE. UU.
Construcción, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great Software for us!

5.0 el mes pasado Nuevo

Puntos a favor:

Using Endpoint Central has made my life as an information technology administrator a breeze! Between the ease of access for our endpoints and the easy to navigate UI, Endpoint Central is awesome.

Contras:

The only downside I can think of about Endpoint Central is the sales team at Manage Engine is relentless, if you try to demo a product you will be badgered for months by multiple sales representatives.

Brett
Helpdesk Analyst en EE. UU.
Producción de alimentos, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great Endpoint management solution

5.0 hace 2 semanas Nuevo

Comentarios: It has been good. It simplifies endpoint management and allows us to accomplish most tasks without remoting in to a computer and disrupting users.

Puntos a favor:

The third party patch support is unrivaled and they even added one we requested.

Contras:

No built in activity display to show whether a computer is actively in use or not (but you can use query user in the remote command prompt)

Pankaj
Manager IT, Cyber Security en India
Software informático, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Manage engine central

5.0 hace 2 meses

Comentarios: great experience and we want buy the subscription.

Puntos a favor:

centralizing & managing systems, Patch management, threat & security, software deployment, and device control.

Contras:

I don't see anything which i dislike overall experience is good and extending the trail the trial for having good POC.

Dale
IT en EE. UU.
Almacenamiento, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

MEDC is an important tool for us.

5.0 hace 5 años

Comentarios: Patching is a breeze. RDP has saved me a lot of headaches since I don't always remember the FQDN of every machine in the building. Helps let me know if systems are down. Overall its a tool I cant live without at this point.

Puntos a favor:

Inventory features. Makes it really easy to see what PC's are running and who is using them. Login history, Windows patching, software inventories, warranty information (except for HP) and a great built in RDP feature. This software makes life a LOT easier. Its pricing is pretty competitive for everything it offers. We have stuck with it for almost 3 years and don't plan to switch away unless there is a drastic change in its price or functionality. So far I would give it a solid 9.5/10.

Contras:

When you hit your license limit, if you don't realize it, and you do another installation, removing the license from an unused computer doesn't activate the one you were initially trying to activate. Often requiring you to jump through a little bit of hoops to get it going. Always make sure you have a free license prior to the install. The only other thing I would truly consider a con is some of the features are more buried then they should be, and its not always immediately obvious where your going to find what you are looking for. Once you have used it for a while, you get used to it though and its a non-issue.

Respuesta de ManageEngine

hace 4 años

Hello Dale, Greetings from ManageEngine! We're delighted that you like the multifariousness of Desktop Central and the fact that it has been making your job seamless for the past three years. We hope our product has aced in helping you with endpoint security and management. We are working towards creating better visibility in terms of the user interface. If you require further assistance with the product UI, do write to us at [email protected]. Should you need any further information, please do not hesitate to write to us at [email protected].

Robert
IT Manager en EE. UU.
Administración gubernamental, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Desktop Central - try it! You may wonder how you lived without it before.

4.0 hace 2 años

Comentarios: Overall, I really enjoy their products. I have used their other offerings and have been pleased with how easy their software is to learn and use. I really like the reporting features, even if they are a bit plain. But, the data in the reports is spot on. It would be nice to have a way to spice up the reporting templates a bit for non-technical management. I've tried other patching products over the years, but I've always recommended Desktop Central to my clients to at least try. Almost all of them end up purchasing Desktop Central!

Puntos a favor:

Desktop Central is very easy to set up. As long as you follow the requirements for opening ports, you should be able to install and start using the product very quickly. The product can be used for free with up to 25 clients, so you can really "kick the tires" and get a full idea of if this is the product for you. It is reasonably fast, and the learning curve is fairly easy and straightforward. The training videos are not bad and cover most of what I needed to learn to use the product. I've worked with the support team only a few times over the last several years, so that's a bonus for me. Their support was knowledgeable, and was able to solve my issues within one or two email exchanges. They do offer phone support, but this was not an option I prefer to use, so I can't comment much on that. I now use several products from ManageEngine, and it is great how once you use one of their products, you should be comfortable with their other offerings.

Contras:

It took me a little while to learn HOW the product works, and what the developers' thought process was at first. Once I got that part, the use of the product really fell into place for me rather quickly. I think the learning curve for this software is much easier than other products, but you do have to at least look over the intro manuals the first couple of times you use the product. I'd love to see the company make more training videos using native North American English speakers. ManageEngine is an Indian company, and while their team absolutely knows their stuff, it can be challenging (at least for me) to work with the Indian speaking and writing style of English.

Calvert
IT Engineer en RU
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Pleasantly Surprised

4.0 el año pasado

Comentarios: It provides visibility across the network for all devices (EUC and Servers) with the ability to manage them. Being able to roll out patches, config changes and interact with users and their devices from one place is exactly what I was looking for when I was tasked with coming up with a solution. I initially came up with two solutions, but I am happy that this has worked out so well.

Puntos a favor:

Intuitive layout, finding things is relatively easy and figuring out most things is straightforward.Even in a trial, the support is very responsive and always on hand to assist. I like that each page has a link to the support team and I can interact with them from where I am on the site instead of logging into a different portal and logging a ticket. It seems some logical thought was put into developing the user interaction.An extensive set of features and functions is included right out of the box, so you can get up and running quickly. The most challenging part for me was figuring out how to get the agent on devices that AD or the network complained about. Once the agent is on, I have full control over the device and am able to gather a lot of information which, as any IT Admin will agree, is crucial for making sound decisions.

Contras:

The UI looks a little dated and could do with some paint. Even if it isn't for everyone, some users may prefer how it currently looks. In that case, the opportunity to change the skin would be a nice bonus. Despite this, it's a great product that doesn't detract from the site's functionality.I'm surprised that the cloud version is behind the on-premise version in terms of functionality. Although saying that, it's not by much and the team has assured me that the functions are in development. So it will be very nice to see things like BitLocker management in the cloud version and improvements to the quality of the reports.I tried both the on-premise and cloud solutions, both of which work just fine. There are a few things I saw on the on-premise version that wasn't quite the same in the cloud (mentioned earlier). Additionally, at the time of writing this, there are a couple of improvements that I have suggested, namely in the area of managing multiple domains. This area still needs a little work.

Reed
IT Manager en Canadá
Transporte/transporte en camión/ferrocarril, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Endpoint Central - Your One Stop Tool for Remote Monitoring Management and More!

5.0 hace 10 meses

Comentarios: We were looking for a solution that would allow us to deliver at the highest level from an ITSM standpoint. A few solutions were considered, however, EC checked all of the boxes in what we were looking for:1) SaaS solution that would allow us to manage our endpoints from a single pane of glass2) Centralized tool to automate patch management and gain an idea of which endpoints are missing patches3) Ability to automate software installs and image endpoint OS4) Mansge all assets - hardware and software - with ease and gain an understanding of budget spend and forecasts

Puntos a favor:

Patch Management, Asset Management and Tracking and the ability to automate software deployment are the best winning features for us.EC is very user friendly so the learning curve for my team of 5 was a smooth gradient.Working with support and our Customer Sucess Manager also provided us with a lot of great knowledge and training on how the solution would integrate with our current business processes. The integration went super smooth in terms of rolling out the EC agents and transitioning from our old tool.

Contras:

I think the overall experience so far has been great, however, if I had to say one negative thing, would be the initial glitches encountered when we tried to remotely connect to our endpoints.First impression might be a bit intimidating when seeing all of the different options, however, when you begin drilling into each feature it becomes super intuitive.

Nicholas
Technology Administrator en EE. UU.
Bienes de consumo, 51-200 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Alternativas consideradas:

Seems like a good fit so far

4.0 hace 5 meses

Comentarios: Its been great so far as we are trying to find a way to keep our remote teams secure and supported without being overbearing.

Puntos a favor:

The plethora of capabilities that are included with the cost. For the most part, it does everything well and is easy to understand.

Contras:

One major ability we would like to consolidate is Remote Control/Access. This tool has it, and its a B+ level tool. It seems to struggle with slower internet connections (some remote workers have a slower speed), and its ability to show what computers are actually live/sleep/shutdown is not as good as Teamviewer (it takes 30seconds to a minute for it to update in the control center, while Teamviewer was instant).

Scott
Director of IT Services en EE. UU.
Administración educativa, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Please deliver

3.0 hace 3 años

Comentarios: We loved all of the features, but they do not seem to live up to the description.

Puntos a favor:

OS Imaging is great when it works. The drivers are usually found and installed on the target properly. Inventory scanning is great, but seems to be intermittent. One day it will instantly find and scan newly images computers, and the next it will hang on the scanning

Contras:

The ManageEngine suite of applications promises to be the best deployment, management and inventory control products, but they do not consistently deliver on the promise. ServiceDeskPlus and DescktopCentral do not talk to each other as seamlessly as they should when handing off asset information.

Morton
IT Manager- Service Delivery en Zambia
Banca, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

One of the best ITSM Tool

5.0 hace 3 años

Comentarios: It has made our endpoint management and deployment easy as we have automated most of the task using this product.

Puntos a favor:

The remote control functionality to provide remote help. Threat and patch management.

Contras:

One feature i would love to have is ability to use software metering for web-based applications. this feature is currently not available in the software metering module.