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Opiniones de Xero

Sobre Xero

Hermoso software de contabilidad en línea alojado en la nube para pequeñas empresas. Accesible en cualquier momento y en cualquier lugar. ¡Experimenta tu versión de prueba gratis ahora!

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Puntos a favor:

Integrates well with adds on to provide more sophisticated reporting. Integration with AI products such as ReceiptBank and Approval Donkey also work well.

Contras:

1099 reports are too limited. Tracking categories are too limited.

Valoraciones de Xero

Evaluación media

Facilidad de uso
4.3
Atención al cliente
4.0
Funcionalidades
4.3
Relación calidad-precio
4.2

Probabilidad de recomendación

8.2/10

Xero tiene una valoración global de 4.4 estrellas sobre 5 según las 2,773 opiniones de usuarios de Capterra.

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Karim
Finance Controller
Usuario de Linkedin verificado
Diseño, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

One stop Accounting solutions for Small to Medium organisations.

4.0 hace 3 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Miguel Angel
Miguel Angel
Diseño en Ecuador
Usuario de Linkedin verificado
Ingeniería industrial o mecánica, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

La mejor opción para llevar un registro financiero y contable.

5.0 hace 5 meses

Comentarios: Es una herramienta sólida y completa para la gestión financiera empresarial, pero los usuarios deben considerar cuidadosamente los costos y la necesidad de características avanzadas antes de decidirse por esta plataforma. Además, algunos usuarios pueden requerir capacitación adicional para aprovechar al máximo todas las herramientas y características que ofrece Xero.

Puntos a favor:

Xero es una plataforma intuitiva y fácil de usar que no requiere habilidades técnicas avanzadas para poder trabajar con ella, siendo accesible en cualquier lugar debido que la plataforma se basa en la nube, lo que significa que los usuarios pueden acceder a ella desde cualquier lugar y en cualquier momento. Además, ofrece una amplia variedad de características y herramientas que permiten a los usuarios ajustar la plataforma de acuerdo a sus necesidades.

Contras:

Xero puede ser costoso para algunos usuarios, especialmente para aquellos que requieren de características avanzadas y personalizaciones, incluso es posible que algunos usuarios necesiten capacitación adicional para poder utilizar todas las características y herramientas.

Jesus
Contador en México
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Plataforma Contable

4.0 hace 10 meses

Comentarios: La plataforma esta en constante mejora, lo que significa que a futuro podrá ser muy sólida en el mercado. Es de facil acceso y su interfaz es super ligera lo que hace que no requiera de mucha data para navegar por las diversas opciones del menú.

Puntos a favor:

Es una plataforma práctica de usar, permite integrarse con otras plataformas como Stripe para mejorar procesos de cobranza y pagos. Es muy versatil y lo mejor de todo es que estan en constante mejora por parte del desarrollador creando nuevos estilos de reportes

Contras:

Anteriormente tuve muchos problemas para importar facturas masivas ya que tenia un limite de carga, actualmente no sé si el error fue corregido, motivo por le cual se hizo una integración con Stripe para evitar este tipo de errores.

Almudena
Especialista comercial en España
Seguros, 501-1,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Xero está cambiando el panorama de la contabilidad en la nube

4.0 hace 6 meses

Comentarios: Mi experiencia con Xero se puede describir como satisfactoria, ha simplificado mi flujo de trabajo y me ha ahorrado mucho tiempo y esfuerzo, ya no paso muchas horas en la oficina. Recomendaría este software a todo el mundo.

Puntos a favor:

Xero gestiona toda la contabilidad de los negocios directamente. En particular, la automatización del proceso de conciliación bancaria es un ahorro de tiempo increíble, se conecta a bancos y tarjetas de crédito. Además, se integra fácil y efectivamente con otro software basado en la nube, lo que mejora la usabilidad de Xero.

Contras:

Mi principal problema era que me gustapoder crear diferentes direcciones de entrega en facturas que tienen una dirección de factura pero diferentes ubicaciones de entrega, ya que es importante especificarlo. Para solucionarlo, lo escribimos en el cuerpo de la factura; sin embargo, con los sistemas anteriores hemos podido ingresar múltiples direcciones de entrega, para una dirección de factura y seleccionar la requerida cada vez.

maría del mar
rrhh en España
Recursos Humanos, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

App muy sencilla y fácil de utilizar

5.0 hace 10 meses

Comentarios: Es una app que utilizo diariamente para la gestión de la contabilidad de mi empresa, con ella realizo la facruración , el inventario, las compras, los gastos, etc.Por su bajo coste, es accesible para todas la empresas, te ayuda ha hacer tu día a día más dinámico y llevadero, y lo pueden utilizar tanto pequeñas como grandes empresas.

Puntos a favor:

Lo que más me gi¡usta de Xero es que es accesible para todo el mundo y es muy efectiva para hacer tu día a día más llevadero y ahorrar tiempo.

Contras:

Lo que menos me gusta, es que es un poco compleja, ya que para su utilización se requiere tener conocimientos en materia de contabilidad.

Mónica
Mónica
Founder en España
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Alternativas consideradas:

Solución contable para autónomos

5.0 hace 6 meses

Puntos a favor:

Xero es una solución de contabilidad online fácil de usar, accesible y que te permite automatizar procesos y cuentas en tiempo real. Si buscas una herramienta contable eficaz, te puede servir.

Contras:

Resulta complicada de aprender si no tienes mucha experiencia en contabilidad. El soporte al cliente no es tan sencillo cuando tienes dudas contables de la aplicación.

Usuario verificado
Usuario de Linkedin verificado
Consultoría de gestión, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Herramienta de facturación y contabilidad en la nube

4.0 hace 3 semanas Nuevo

Puntos a favor:

Plataforma muy fácil de usar e intuitiva, permite conectarte con distintos bancos y aplicaciones como Stripe para centralizar la facturación del negocio.

Contras:

Me parece un poco caro en comparación con sus competidores si no necesitas una gestión compleja.

Iago
Iago
Planificador de producción en España
Usuario de Linkedin verificado
Ingeniería industrial o mecánica, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Software de contabilidad perfecto!

5.0 hace 7 meses

Comentarios: Xero permite ahorrar tiempo principalmente a través de la automatización de cuentas bancarias y reglas bancarias. Como con todo este tipo de software, hay ciertas cosas que le faltan, pero Xero está mejorando continuamente.

Puntos a favor:

Fácil de usar. Buena integración con nuestro software de gestión de inventario y con las cuentas bancarias. Diferentes usuarios pueden tener diferentes niveles de acceso (por ejemplo, acceso a recibos y facturas pero sin acceso a datos bancarios).Incluye muchas otras posibilidades que se van conociendo y aprendiendo cuanto más lo uses!

Contras:

Creo que la mayor desventaja del software es el precio, la tarifa de suscripción mensual es demasiado alta . Aparte del precio, la única otra desventaja es que el soporte es solo por correo electrónico lo que lleva más tiempo resolver los problemas.

Iván
Iván
Desarrollador Web Full Stack en Perú
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Xero Facturacion por E-mail

5.0 hace 10 meses

Comentarios: Bastante buena. El precio del producto es mas caro que otro software que use anteriormente pero sus herramientas lo valen por completo.

Puntos a favor:

Es facil de usar ya que el diseño es bastante limpio e intuitivo. Las herraminetas son muy faciles de ubicar.

Contras:

Al principio si no tienes mucha experiencia se pueden cometer errores con la facturacion por e-mail

Lourdes
Lourdes
Asistente al Cliente en Uruguay
Usuario de Linkedin verificado
Supermercados, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

El contador en forma sencilla

4.0 hace 7 meses

Comentarios: Es un programa que nos ahorra tiempo, si bien aún puede mejorar es una gran herramienta de contabilidad.

Puntos a favor:

Fácilidad de uso, interfase integrada, funciones para integrar cambios en forma sencilla.

Contras:

Problema al cargar gran cantidad de datos, tarifa muy alta.

yuly
asistente administrativo en Perú
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

mi xero

5.0 hace 10 meses

Comentarios: me ha ayudado mucho, en cuanto a una mejor contabilidad y orden.

Puntos a favor:

toda la información la encuentras en la nube, sus herramientas para la facturación son increíbles, fácil de usar, sus alertas y notificaciones son de gran ayuda.

Contras:

todas sus funciones son excelentes. cada una cumple su función y gestión.

Kathryn
Kathryn
Owner en EE. UU.
Usuario de Linkedin verificado
Arte y artesanía, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Affordable professional level accounting software for small business

5.0 hace 4 años

Comentarios: It's been easier to use Xero than I expected, but I had a nasty surprise at tax time when I realized the default accounts/descriptions for expenses did not correlate 1:1 to IRS categories. (I should have checked this more closely when I set up my accounts because it's a New Zealand company, and the previous product was local.) This means I will need to double-check all my transactions for 2018 and the IRS has my vastly overestimated tax payment until I can do that and file my return on an extension. I've had a much better experience importing data from financial institutions because Xero uses a well-known importing service that is trusted by the institutions. I like being able to match multiple invoices to bank deposits because I usually don't run to the bank for each check. This will be more valuable as my company grows. I should probably find an accountant to assist me with this, but I haven't found an accountant who understands both craft businesses and Xero.

Puntos a favor:

Professional double entry software at a very affordable price Accommodates both cash and accrual accounting Links to financial institutions to get transactions Uses standard importer recognized by the financial institutions instead of just trying to log in remotely (and triggering fraud alerts) Can match multiple invoices to a single deposit transaction imported from bank Can keep using Xero as company grows

Contras:

Pre-existing expense categories/descriptions don't map 1:1 with IRS definitions, so I'm having to go back to all my receipts to make sure expenses are entered in proper accounts because I didn't realize this when I switched More difficult to focus on specific expense categories to check transactions Have not been able to import historic data from previous app (possibly because it's not double entry) so I am still paying the subscription on that software to retain access to my data No integration with Craftybase, so I have to enter supply purchases and customer invoices there independently

Faisal Shafi
Faisal Shafi
Financial Controller en Pakistán
Usuario de Linkedin verificado
Servicios financieros, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Make Your Accounting Automated

4.0 el año pasado

Comentarios: Xero is cloud-based accounting software that connects banks, accountants, management, and advisors from anywhere with any device with active internet. It performs all accounting tasks from preparing ledgers, accounts receivable, accounts payable, financial statements to the management of payroll, taxation, bank reconciliation, and inventory. Online billing enables to send bill through email.

Puntos a favor:

Xero manages the whole accounting of business straight forward. Particularly automating the process of bank reconciliation is amazing time saver, it connects to banks and credit cards. Moreover, it effectively and easily integrates with other cloud based software which enhances usability of Xero.

Contras:

Process of bank reconciliation has been automated but the process got glitches causing bank feeds stopped and entity has to restore to importing bank statement manually which takes time and attempts more than once. Inventory management needs improvement. Customer support is not perfect comparatively. It is not user friendly for those who have little accounting knowledge.

Sue
Director and Governance Lead en RU
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Xero for non profits

5.0 el mes pasado Nuevo

Comentarios: Now that I am up and running I really like it. The nominal structure is very different to Sage Line 50 but the principles are the same. I was advised by multiple accountants to choose Xero or Sage online above Quickbooks

Puntos a favor:

Online means that we can share information across the team as we do not work from a central office.

Contras:

I did need an expert to help me set up Xero and make sure all the data was imported correctly. We bought in around 10 hours of expert help to get us started.

Jon
Owner en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

As Long As You Know What You Are Doing

3.0 el mes pasado Nuevo

Puntos a favor:

As long as you know what you are doing, Xero is an okay platform.

Contras:

Customer support is terrible. Do not plan on getting any help if you have any questions. If something goes wrong, you will just have to deal or figure it out on your own because offers no help. I have been using Xero for several years at the advice from my accountant. At this point, I am counting down the days until I can get rid of it and move on to another software strictly due to the lack of customer support when something goes wrong, which it always does. Integration with other Software is mediocre at best. Not a lot of companies know about Xero and do not integrate with Xero. This is where all the issues come in to play because when you can not get connected or have any support to contact to get answers, nothing really works well.Very disappointed in the customer support. Looking forward to going back to QuickBooks.

Loretta
Contract Bookkeeper en Australia
Contabilidad, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great accounting package for any business

5.0 hace 4 meses

Comentarios: Overall Xero provides business with all the basics at a reasonable price. Support is only via online chat request and can take some time to return the answers (which you need to login to the account to see) but overall its a good well rounded program that is fairly easy to use by all.

Puntos a favor:

Bank feeds are simple and easy to use. Entry of sales invoices and sending easy. Can upload documents and evidence for almost every transaction whether in sales, purchases or journals area which is very handy - dont need to go searching for docs at EOFY for the accountants.

Contras:

Reports can be a bit restricted on what you can include or exclude so can be tricky to get the right one to pull the info you need. Sometimes setting up bank feed can be tricky. Payroll needs more features and simplified. You have lots of different tabs and areas for the information to go so its a process to ensure nothing is missed

Nicole
Accountant en Australia
Contabilidad, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Beautiful Software

5.0 hace 4 semanas Nuevo

Comentarios: Great software

Puntos a favor:

Xero is easy to use and shows great potential to small business with ability to provide usefull information in an easy to use format

Contras:

The bank screen is a little narrow and I would like the option to have more than 10 items on the screen at one time

Mark
Mark
DIRECTOR en RU
Usuario de Linkedin verificado
Impresión, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Love It

5.0 hace 2 meses Nuevo

Comentarios: Love it. I have tried the other big one & hated it.

Puntos a favor:

Easy yo use, things make sense and there's plenty of support via help forums, you tube or customer services.

Contras:

Bank feeds stop working & don't work in real time.

Matthew
Director, Finance en Canadá
Software informático, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Easy as it gets

4.0 hace 2 semanas Nuevo

Comentarios: We use Xero for all day to day accounting and financial reporting. It has been a wonderful tool for us. It is easy to use, even for the non-finance members of team, and it produces clean and easy to read reports that make reporting to various stakeholders very easy.

Puntos a favor:

What I like most about Xero is the simplicity of it. I have used this in a multi location company and it has worked flawlessly. As well, I have trained many a non-finance person on Xero and they find it easy to pick up.

Contras:

I think Xero is great for single jurisdiction, single currency companies. I think you need to improve the multi-currency and multi-jurisdiction functionality.

Hannes
Hannes
Director en Sudáfrica
Usuario de Linkedin verificado
Comercio mayorista, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: GetApp

No After-sales Support - South Africa

4.0 el mes pasado Nuevo

Comentarios: The transition from Quickbooks to XERO took almost 3 months after which the system was not very user friendly at all. Getting a hold of somebody to help us was a nightmare, and the attitude of the support staff left a lot to be desired.

Puntos a favor:

Financial reporting is good.Custom reports are good.

Contras:

1. No after-sales support.2. No after-sales support.3. No after-sales support.4. No after-sales support.5. No automation with statements.6. No batch tracking7. No after-sales support.8. No after-sales support.9. No after-sales support.10. Not user-friendly for sales & administrative staff.

Laura
Project Manager en EE. UU.
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Alternativas consideradas:

It was so-so

4.0 el mes pasado Nuevo

Comentarios: It was so-so. I ended up going back to Quickbooks because I didn't have enough time to set up another software.

Puntos a favor:

I liked invoicing, quoting a billing, and easy to use there

Contras:

It was difficult to get my accounts transferred, the set up was tiredsome

Iain
Director en RU
Automatización industrial, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Very different to Sage 50

4.0 hace 2 años

Comentarios: We moved from Sage line 50 to Xero, this has mainly been a positive experience. From our day-to-day usage, sending invoices, chasing debt, bank reconciliation it is very easy to use. Our accountant set up Dext to import receipts and expenses which means we spend much less time with data entry now and we are much more paperless than we were. The key driver for us was to work in a cloud based system that would integrate with other business management systems and Xero kept coming up as the one that plays nicely with lots of other services. Our managment accountant has taken a lot more convincing as the web-based interface can be a little more clumsy in some 'pure-accountancy' areas and getting the chart of accounts nicely presented has taken a bit of effort. Generally we're really happy with Xero and are also happy with the split that the CRM/MRP/ERP system is supported by that vendor leaving the accountancy to the accountancy experts.

Puntos a favor:

Ease of use from a day-to-day perspective for a non accountant and integration with other cloud software such as Dext and Flowlens

Contras:

We have had a couple of glitches where bank feeds have stopped working for periods of time, manual import of bank statements can take a few attempts to get right.

Leanne
MD en Francia
Empleo y contratación, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Easy to deploy and use providing you have basic book-keeping knowledge

5.0 hace 2 años

Comentarios: Solid and simple cloud accounting solution that is easy to navigate and customise. Great that our external accountants and legal support can access online as they need. Seems to be continuously evolving and its reassuring to see ongoing development of the product.

Puntos a favor:

Customisable dashboard is a time saver and ability to customise templates helps with consistency for our company branding. Customisation of user permissions means the bonus of staff being able to enter their own expenses which is a further time saver. Being able to work across multiple currencies now is a plus, albeit I wish we could manually adjust exchange rates being used.

Contras:

Many advanced features that are standard for longer established accounting software solutions are available, but as "bolt on" packages, so costs can escalate quickly if you need full "bells and whistles". Customer service response can be very slow compared to other cloud software providers we use - in the beginning they were responsive for engagement but over time they're clearly pushing all customers towards getting answers from their user community and/or through the Q&A section. I appreciate that customer service probably don't want to be wasting time with queries better addressed by professional book-keepers or accountants, but in our instance, as "advanced users", our customer service queries tend to be related to technical challenges with the product. It would be great of Xero could analyse the types of queries coming from their customers and perhaps have a priority helpline on offer for "low maintenance" subscribers.

Sibylle
Bookkeeper en EE. UU.
Servicios financieros, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

My investment in Xero didn't work out

3.0 hace 3 años

Comentarios: I became Xero certified in 2016, I was very enthusiastic about the product at the time, and thought I would be building a practice using it. Unfortunately, the more I used it, the less well it worked for me, due to the reasons given above and more. I also find the Xero portal for practitioners unnecessarily complex and difficult to navigate. The company was always also assigning new account managers to me. I think I've met four or five in total. Xero frequently asked me for feedback and I provided it several times, especially about my discontent with their reconciliation process, which I consider inadequate to my needs as a professional bookkeeper, and which I had seen cause significant problems for business owners trying to maintain their own file. Though I repeated this feedback over the course of several years, it hasn't changed. I realize I'm just one customer, and I don't know if others feel the same way or not. Anyway, in the end, I didn't want to work with this issue anymore.

Puntos a favor:

Transaction processing in the bank feed is, as they claim, very well set up. At the time I started using Xero, the company also seemed to provide some needed competition and an alternative to intuit in the small business accounting software space.

Contras:

The other accounting software apps I use are QBO and Wave. Both, IMO, are better than Xero. Back to the bank feed -- Xero is unable to connect with a number of banks. In addition, the bank feed sometimes drops out transactions with no notice to the file owner or bookkeeper. Thanks to the lack of a reconciliation process tied to hard numbers, inaccuracies can pile up in the registers as a result. In addition, overall access to data in the registers is more awkward to accomplish than in either QBO or Wave. Editing transactions is significantly more complex than in QBO. The system of comparison between the "bank statement lines" and the account register was confusing at times. And there are odd glitches in the reporting (cannot recall all the details now, I only have one client left using this app) that I had to watch out for. Xero is a product that has some really amazing capabilities mixed in with real weaknesses.

Andrew
Andrew
Accountant en EE. UU.
Usuario de Linkedin verificado
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Xero is the One

5.0 hace 2 años

Comentarios: I am very satisfied to be building my practice on Xero. They have a good product with a good company behind it. They seem to really care about their advisors and see them as key to their business model. They have a great community and great support.

Puntos a favor:

What I like most about Xero is its open-platform ethos. It's not one particular feature, it's the whole way that Xero approaches what it does, and it shows up all over the product. One small example is how easy it is to manually import bank transactions via CSV file, and then how easy it is to undo that import if it went wrong. It's less about features (although Cash Coding and Find & Recode are brilliant) and more about design choices.

Contras:

I want them to hurry up and integrate Hubdoc into Xero itself. And when that happens, I want there to be a way to generate a report that shows which GL transactions don't have a source document.

jonathan
Managing Director en RU
Contabilidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Appalling Software - Avoid at all Costs in My Opinion

2.0 hace 4 años

Comentarios: Overall, Xero costs us a lot of time we didn't spend before, does things on it's own such as create new suppliers for an expense and to me, it seems the software was written by ex Bookkeepers who didn't really understand bookkeeping anyway and had a good go at designing a software package that would compete I am guessing with the likes of Sage and failed abysmally. We use Xero because our accountants do the bookkeeping for us and this is what they use, if not for this, I wouldn't touch Xero if my life depended on it.

Puntos a favor:

Nothing, nothing at all. The software is nothing more than a glorified analysed cashbook. Support is poor and some of the replies from Support demonstrate the advisor doesn't understand accounts, the accounts structure or the damage that can be done by the advice they are giving.

Contras:

All purchases whether a supplier, or a bottle of milk from Tesco's is a contact. A bottle of milk for the office should be coded directly to the nominal code, not a new supplier "Tesco's" created. Cash in an out of bank should be the same as the bank statement on a live bank feed, but it excludes transfers from savings to current account so not a true reflection of cash in and out. Xero doesn't reconcile customer receipts, even through the name on the receipt in the bank is the same as the customer account exactly. Xero dump a lot of support on to the accountant who provides the service. Xero creates accounts for customers and suppliers on it's own if it doesn't recognise a payment or receipt in the bank account. Software should never be allowed to decide if it wants to create something automatically. Xero isn't as automated as Sage Accounts, for instance when bulk invoicing over several days, you can't set the date at software level, you have to keep changing the date. When importing from Sage into Xero for the first time, if Xero doesn't understand an item on the invoice, it simply creates a new line on the invoice whether you want it to or not and there is no way apparently to undo this once done. Xero works with receipt bank and you can spend hours trying to tell it an expense is not to be coded to a customer. I could go on.