Opiniones de Crazy Egg

Best heatmapping tool out there

Comentarios: We did find it to be the best overall, with easy setup in tag manager and no extremely excessive adverse effects on page or site speed. Great for when you need insights and A/B tests.

Puntos a favor:

It is extremely effective in getting an understanding of what's working and what's not on individual pages of your website. While Google analytics might be great for a top level view of what content is working and what's not, Crazy Egg is best for getting more granular and seeing what individual elements of page draw attention and which don't.

Contras:

It would be better if there were more ways to view attention and heat maps visually. If you could integrate mouse movements to the basic heat map that would be better. Annual pricing only is also a sticking point.

Great product but better for the price for a small-mid sized business

Comentarios: Bottom line Crazy Egg allows you to make informed decisions to increase conversion and enhance the user experience on your website. If there were no other similar products I would have no issue continuing to use Crazy Egg even with the cons of the product.

Puntos a favor:

Crazy Egg does what it needs to, deliver valuable insights through various features to make informed decisions to increase conversion and user experience on your website. Crazy Egg was the first paid product I used for heat mapping, scroll, click data etc. It served me well and is a must have tool in the marketing tech stack.

Contras:

I didn't like to have to set up the pages to track in Crazy Egg vs. other products that allowed you to look at any page without setting them up. As a small-mid sized business budget also became a reason for switching away from Crazy Egg with other competitive products that delivered the same or better experience at less cost as we scaled. I would still use Crazy Egg in a heart beat but have moved on for competitive products.

It works...

Puntos a favor:

Easy ti integrates with external applications. A simple way to visualize clicks on your website.

Contras:

Crazyegg only has heat mapping with very limited visualizations. There are other services out there that provide more information than CrazyEgg.

A helpful tool but becoming buggy

Comentarios: We've learned a lot about how our visitors interact with different pages on our website - they tend to click on every image even if it doesn't appear to link to anything, so we've learned to link more images than we used to. Mobile visitors tend to scroll a ton and just stop a few key places to skim, so we've learned to push that most important content higher up on the page so they don't have to scroll and skim so much.

Puntos a favor:

CrazyEgg provides all kinds of helpful insights about the particular pages you decide to track. You can see how far users are scrolling down your page - which gets really interesting on mobile, because you can see how they scroll right past certain sections and focus on others, which can help you improve page layout. You can also see where people are clicking - including "non-clickable" elements, like images, so you then know you should link not just text but also an image. There's also a spreadsheet of everywhere people have clicked, so you can view the data however it's most comfortable to you. You can track both publicly accessible pages and password-protected ones; you just have to install a browser extension to capture initial screenshots of protected pages.

Contras:

Over the past year I've noticed bugs creeping in. I set up snapshots and they just remain in "pending" status. It's happened so many time I now have to create a calendar reminder to check back in 6-8 hours and make sure my snapshots have all started. Customer support has not been able to determine why this happens or provide any resolution. The other downside is you only get data on the specific pages you track, and they've now added the ability to split out mobile vs. tablet vs. desktop, so if you want to see how visitors on different devices act differently, that will eat up 3 snapshots for every URL. Nice data to have, it's just very limited, so you have to plan out which pages you're going to track and rotate to really make headway on your site.

Simple heat tracking made site usage easy to analyse

Comentarios: It was easy to work with non-technical colleagues to understand site engagement and work on practical redesigns. With services like Google Analytics, you're looking at very dry (though useful) data. To discuss websites on a marketing and engagement level, and to assess "your message", it's great to collect real data overtime and instantly share with your colleagues.

Puntos a favor:

There are a variety of heatmaps that you can you to easily demonstrate website engagement and take away a quick overview of information.

Contras:

It's difficult to pin down some dynamic content on pages. Sliders and hidden objects DO appear in the detailed heatmaps and tables of links, but it takes some work to understand what is being clicked on depending on the complexity of the website.

Good Marketing Tool

Puntos a favor:

This tool really does help you optimize your website if you know how to use it. I am a pretty experienced marketer and I use Crazy Egg for many of the businesses I work with to make sure customers are clicking on the things that I need them to.

Contras:

Crazy Egg is a good tool but the one bad thing about it is the fact that you cannot just put their snippet in your header and then see a heat map on any page on your site. It only lets you choose a specific number of pages that you can set up. If they kept the price low and allowed you to see a heat map on every page then it would be much much better.

Easy to use, does what it does well

Comentarios: Great and easy tool to use - if you are only after what they offer, it is great. But you sort of end uo wanting more...

Puntos a favor:

Really easy to set up and you are ready to go in minutes. The tools it does offer is easy to use, and gives great insights. The different heatmap overlays are great.

Contras:

It lacks a few elements you would expect from a comprehensive CRO tool - theres no funnel analysis and setup that links to your recordings and heatmaps, and no form analysis. At the price point of the tool, you would have expected it

Amazing heat map tool

Comentarios: Great tool to identify painpoints of the UX of a website. Used it for testing

Puntos a favor:

Very easy to use! Insights are easy to read and understand. Great visual reports. Very useful in daily management of websites’ ux

Contras:

Sometimes when downloading several reports at the same time not all of them were downloded

Incredibly Beneficial for Understanding Your Website's Audiences and Use

Comentarios: The support is great, the product is highly useful - especially in tandem with other audience analytics you may need clarity on - and the user experience is top notch.

Puntos a favor:

The insight into the way your users move through and interact with your website is incredible. The software is generally easy to use and, if you're careful about the conclusions you draw from the data you aggregate, can be incredibly powerful. We've used this software to help multiple clients make small but critical changes to their user paths and see fantastic results because of it.

Contras:

It can be very easy to take the colorful maps produced out of context and make generalizations about your audience. Definitely use the testing feature in the software and keep in mind the numbers you're working with (i.e. if you're testing 1,000 users on a page, be sure to test another thousand a month later, etc)

The original heatmap tool

Comentarios: Great product which will nail your needs if heatmapping is the only thing you need done.

Puntos a favor:

This has always been our go-to heat map software. Primarily because it was first to market and its now what our network and team are used to.

Contras:

It doesn't do everything that the newer entrants offer now and prospects seem to like some of the alternative solutions for their data visualisation outputs.

Crazyegg Heatmaps are Okay - their Recordings option holds more value

Puntos a favor:

+Easy to set up (just dropping a tag on the site or pages you want) +Easy to run heatmaps, scroll maps, confetti maps, and automate the reports (takes 2 minutes) +Easy to filter out internal traffic (set at the Crazyegg account level)

Contras:

Heatmaps and scroll maps are only mildly useful for how users interact with your website. Crazyegg's Recordings feature is more useful in viewing how users navigate the site but this is an extra cost. It would be helpful if they offered additional information such as trends. Eg, month-over-month % of traffic clicking X button change.

Heatmaps with a twist

Comentarios: I only used the free trial for my partner's website but we both were satisfied so it is overall a great experience. I will definitely recommend this platform to my colleagues.

Puntos a favor:

It was easy to get started, the integration wasn't too hard either. I like the design and functionality. It's really easy to just use A/B testing for different website texts/article headlines. The offered 30 day trial period is sufficient enough to make a decision about continuing.

Contras:

I so far haven't experienced downsides to this platform but maybe it's a bit pricey for a user who has a lot of pageviews on their website. It's great for websites with less traffic.

Great tool to detect UX issues on your site!

Comentarios: My go-to tool for UX analysis but most of our clients aren't willing to pay.

Puntos a favor:

Can really drill down to see how users are navigating your website - i.e. tracks scrolls/clicks. This is then really useful data that you can use to improve your website and encourage conversions. You can also get a months free trial which is great.

Contras:

Feels a little overpriced i.e. the packages vary massively in terms of tracking number of visitors.

Great product, has all though it has a lot more potential

Comentarios: My overall experience with Crazy Egg has been great, they have definitely hit the nail on the head for heat mapping however there is a lot of room for improvement in other areas. I have been using Crazy Egg for almost 3 years and haven't seen a huge amount of improvement. Looking forward to seeing any future changes.

Puntos a favor:

Simple heat mapping Has the ability to export heat maps Has a feature to add additional users to the project Tracking code doesn't noticeably impact load time Easy to use

Contras:

It could be a bit cleaner on the system especially in the heat map pages A WordPress plugin would be nice Live tracking ( ability to track how long they were on the page for before clicking or exiting )

Nice heatmaps providing useful engagement data

Comentarios: Crazy Egg is a very useful tool that allows you to get a better understanding of how your users are engaging with your website, offering much more than a standard Analytics package. You can easily find out where your users are clicking on your pages using heatmaps, with several designs to give you a great visual. Using this data I've been able to make informed decisions on where to place buttons/links to attract the most attention, as well as understanding which areas of the pages are getting the most attention. You can track up to 100 pages at a time (with a pro account). Plans start from $9 per month with a basic account, which is perfect for individuals with small websites, but large sites or agencies can choose the $19/$49 or $99 plan.

Puntos a favor:

Great price plans covering all audiences (individuals to agencies) easy to use heatmaps with extra data to understand the number of clicks on each element of your page ability to track several pages across a number of domains (great if you run more than one website)

Contras:

I was unable to create white label reports which is a shame

See how users interact with your site!

Comentarios: Really helped us to optimize several websites with real data and iron out a few issues we were seeing with the consumer funnel.

Puntos a favor:

Crazy Egg is great for analyzing how new websites perform with live users actually using it. It was also great for giving us ideas on how to improve existing sites.

Contras:

Time consuming, hours and hours of recordings to watch and annotate.

Great product that helps conversion and allows us to make high impact changes to our website

Comentarios: As a start up business with a large majority of sales done online it is key that we understood what our visitors are doing on our site. Crazy Egg gives us data to help make decisions both for our business overall as well as for our website. We have made several changes to our site based on Crazy Egg data (and advice from Crazy Egg support) that has resulted in increased conversions on our site.

Puntos a favor:

Easy to use Great reports with meaningful data A/B split testing

Contras:

None from our experience so far. We have found all aspects of our experience to be positive.

Love Crazy Egg

Comentarios: The main achievement is vizualization, easy see what works and what does not

Puntos a favor:

I was able to see what was working on our lead generation pages and what did not work. Everything worked great from funnels to heat maps, the most that I used

Contras:

I feeled it wased a little expensive, but well worth it, depending on your budget to acquire new customers.

Reliable Heat Map Tools For Monitoring Web Behavior

Puntos a favor:

CrazyEgg is well-known website heatmap that helped me improve a digital experience of our website properties.

Contras:

Today, it does not offer is freemium version. Also, it would welcome to see new features that some of the other heatmap tools like Full Story offer. ( an approximate emotional sentiment of people behaviors etc..)

No complaints about Crazy Egg

Comentarios: We are able to show our clients what parts of their website are useful and not, where we should consider changing things, etc.

Puntos a favor:

I like how you are able to see and download different variations of graphs/images showing web traffic in order to relay to clients.

Contras:

Wish you could set an automatic expiration date to end the tracking. And automated time to restart a new tracking. Sometimes we have too many trackings and have to delete some of the old ones.

Reliable Technology

Puntos a favor:

Crazy Egg is a nice product to see what's going on on your website. It is an easy-to-use platform with quality videos and tracking.

Contras:

The A/B testing could be more smooth, but overall a very good product.

Good Customer Service and Product

Comentarios: Good customer service.

Puntos a favor:

Good functionality - does what it says on the tin.

Contras:

The thing I like least about this is the scrollmap but still good.

One of the first on the market

Puntos a favor:

This tool is one of the most reliable tracking tools on the web. It shows how users interact with your website, enabling you to improve your product and get better engagement.

Contras:

It could have a free plan (like some time ago), but now you have to choose a paid plan and can test it for 30 days.

Great to be able to see what users are interested in

Puntos a favor:

Crazy Egg is easy to install and makes it possible to find out what your website visitors are interested in. You can then redesign your page to help them find what they want easier.

Contras:

The methodology is a little hard to understand. Are people looking/hovering in a particular area because they like it -- or because it's more prominent. You have to be careful what you do with the data.

Great features and easy of use

Puntos a favor:

The way you can easily organize and filter your data, I like it much more than Lucky Orange in that regard.

Contras:

It's really annoying that when you sign up they automatically put you on a yearly subscription, instead of a monthly subscription, and they don't make that clear.