--- description: ¿Qué piensan los usuarios de Magentrix? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Magentrix gracias a Capterra Perú. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Magentrix - Opiniones, precios y características - Capterra Perú 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de canales](/directory/30678/channel-management/software) > [Magentrix](/software/142908/magentrix) # Magentrix Canonical: https://www.capterra.pe/software/142908/magentrix Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.pe/software/142908/magentrix?page=2) > Los portales de socios Magentrix para Salesforce son la solución de proveedor de portal de socios más valorada en AppExchange. Averigua por qué. > > Veredicto: 24 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Magentrix? Empresas de tecnología que desean potenciar su programa de canales directos y proporcionar portales de autoservicio vinculados a Salesforce. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 24 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Magentrix - **Ubicación**: Thornhill, Canadá - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: USD 1.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, español, francés, inglés, ruso - **Países disponibles**: Alemania, Australia, Brasil, Canadá, Estados Unidos, México, Reino Unido ## Funciones - Alertas y notificaciones - Análisis de canales - CRM - Catalog Management - Chat y mensajería - Comentarios/notas - Contratación de personal - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Distribución de clientes potenciales - Gestión de calendarios - Gestión de canales - Gestión de clientes potenciales - Gestión de contenidos - Gestión de documentos - Gestión de incentivos - Gestión de la base de conocimiento - Gestión de oportunidades - Gestión de pedidos - Gestión de socios - Gestión de tickets de soporte - Gestión del pipeline - Herramientas de colaboración - Portal de autoservicio - Portal de clientes - Portal de socios - Seguridad de datos - Uso compartido de archivos ## Integraciones (en total: 6) - Formstack Forms - Mailchimp - Salesforce Sales Cloud - Stripe - Zapier - authorize.net ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de canales](https://www.capterra.pe/directory/30678/channel-management/software) ## Categorías relacionadas - [Software de gestión de canales](https://www.capterra.pe/directory/30678/channel-management/software) - [Software de portal del empleado](https://www.capterra.pe/directory/14/portal/software) - [Software de soporte al cliente](https://www.capterra.pe/directory/32315/customer-support/software) - [Software de servicio al cliente](https://www.capterra.pe/directory/22/customer-service/software) - [Herramientas de colaboración](https://www.capterra.pe/directory/15/collaboration/software) ## Alternativas 1. [Bitrix24](https://www.capterra.pe/software/113540/bitrix24) — 4.2/5 (987 reviews) 2. [Zoho CRM](https://www.capterra.pe/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 3. [MangoApps](https://www.capterra.pe/software/131314/mangoapps) — 4.4/5 (150 reviews) 4. [LiveAgent](https://www.capterra.pe/software/102188/liveagent) — 4.7/5 (1758 reviews) 5. [Salesforce Sales Cloud](https://www.capterra.pe/software/61368/salesforce) — 4.4/5 (18771 reviews) ## Opiniones ### "Great to keep your business team working together." — 5.0/5 > **Usuario verificado** | *31 de agosto de 2018* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Lots of flexibility with the software’s features— really helped to boost sales and share leads across multiple platforms. > > **Puntos en contra**: I had a data connectivity issue and had to contact customer support— issue was on vendor side. ----- ### "Could a software provider be any more helpful?\!" — 5.0/5 > **Roger** | *9 de enero de 2017* | Consultoría de gestión | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Good integration with SalesForce. Efficient user interface for management of portal. The scope of the functionality is more limited by our imagination than by the software. > > **Puntos en contra**: Some of the constructs and semantics around the "code" could be better explained and validation of code could be better. > > 18 months after starting to integrate Magentrix with Salesforce our portal is now woven into many of our business processes. Even though Magentrix can clearly rely on our continued custom, they are still more helpful, flexible and supportive than I could wish for. Not only is the software reliable and robust, the support, discussion forums, blogs etc complete the package. Of course there are things I'd like them to change or improve, but at least it feels like they are actually listening when I make these suggestions. I'm an administrator rather than a programmer, so I've really appreciated the ease with which I've been able to create, configure and maintain pages, classes, workflow etc without needing too much re-education. Thanks. ----- ### "Feedback from JA" — 4.0/5 > **Jennifer** | *27 de setiembre de 2016* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: unlimited users > > **Puntos en contra**: administrator portal is not easy to navigage > > We have been quite pleased with the system but do find it challenging to get issues resolved. We recently had a glitch in the system that we spent a lot of time on finding the root of the issue and then getting a resolution. ----- ### "Magentrix review (Sodexo México)" — 5.0/5 > **Daniel** | *22 de setiembre de 2016* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The capability to have the platform in all kind of devices. Have the information 24/7 365 for all users in all moment. The capability to have reports. > > **Puntos en contra**: You can get a better app if you simplify the workflows (is kind of complicated creating them from Magentrix). The capability to have automations not only for mails, but to update other fields. > > the system is really useful, it get us the ability to create and manage all kind of records on-line. It allow us to have a bigger number of users in the platform with self-service portal license. Giving us the chance to enhance and reduce the time in our processes. ----- ### "Magentrix is feature rich, has a beautiful interface, and the customer support is TOP NOTCH" — 5.0/5 > **Andrea** | *23 de setiembre de 2016* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Customer support, features, timely updates > > **Puntos en contra**: Nothing > > We've been using Magentrix for over 3 years for our customer portal solution, integrated with Salesforce. We evaluated the Salesforce portal at the same time and found that Magentrix was far superior in every way -- a simplified pricing model, handholding support during setup and post-implementation, and a beautiful interface both on desktop and mobile. The 4 star ease of use is simply due to the time it takes to setup the security and portal before you can go live - at least when we went through implementation it was not "out of the box" setup, but that's due to the serious fine-tuning you can do from a security and user profile perspective. It's more like, "what can't you do with Magentrix" as opposed to "what does this product do?" It's so flexible that you can configure it to suit any possible business need. The developers, I'm convinced, are geniuses. I've never seen such flawless updates and features before in any product that we use. We use it to integrate our knowledgebase from Salesforce, product documentation, for customer help desk tickets, training videos, white papers, and more. Once it's set up, it is really a set it and forget it application that just works flawlessly. What really makes Magentrix shine, though, is the SUPPORT. These people are like the Four Seasons of software vendors\! The response time, follow-up, knowledge level of the folks answering questions, and ability to offer a variety of approaches and solutions to a single business need truly underscores Magentrix' reps deep level of product and Salesforce knowledge. I really feel like they are on our side, a part of our team, and are -- by far -- the best, most valued, and easiest vendor relationship we have. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.pe/software/142908/magentrix?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.pe/software/142908/magentrix) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados