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Opiniones de Asset Panda

Sobre Asset Panda

Plataforma de seguimiento de activos basada en la nube con aplicaciones móviles (IOS/Android). Usuarios ilimitados. ¡Obtén una demostración guiada gratuita hoy!

Descubre más sobre Asset Panda

Puntos a favor:

I like that we have so much customization available to us. We are able to track any asset, and even software if we wanted to.

Contras:

I have not yet identified anything I dislike with this product.

Valoraciones de Asset Panda

Evaluación media

Facilidad de uso
4.5
Atención al cliente
4.8
Funcionalidades
4.5
Relación calidad-precio
4.6

Probabilidad de recomendación

8.9/10

Asset Panda tiene una valoración global de 4.6 estrellas sobre 5 según las 1,387 opiniones de usuarios de Capterra.

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Filtrar opiniones (1,387)

Usuario verificado
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Una mejor organización

5.0 hace 2 años

Puntos a favor:

Tiene muchas ventajas ya que permite rastrear y gestionar tus activos empresariales en tiempo real, lo que significa que siempre tendrás información actualizada sobre tus activos, como su ubicación, estado, historial de mantenimiento, entre otros. Es una solución basada en la nube, lo que significa que puedes acceder a la plataforma desde cualquier lugar , siempre y cuando tengas una conexión a Internet permitiendo automatizar muchos de los procesos relacionados con la gestión de activos, lo que puede aumentar la eficiencia y la productividad de la empresa.

Contras:

Es costoso en comparación con otras soluciones de gestión de activos. Aunque ofrece una variedad de planes de precios, los planes más completos pueden resultar costosos para las empresas más pequeñas; La personalización de la plataforma requiere un poco de habilidad técnica y configurarla adecuadamente puede llevar algún tiempo. Si tu empresa no tiene acceso confiable a Internet, Asset Panda podría no ser la mejor solución para ti. Algunas integraciones pueden requerir habilidades técnicas adicionales y puede ser necesario trabajar con el equipo de soporte de Asset Panda para lograr una integración adecuada.

Respuesta de Asset Panda

el año pasado

Thank you for writing a review on the Asset Panda platform.

Erwin Geovanny
Propietario en EE. UU.
Práctica de la abogacía, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Asset panda

3.0 hace 2 años

Puntos a favor:

Es facil implementarlo pero hace pesado el procesamiento de las maquinas

Contras:

Hace pesada la informacion y ralentiza las maquinas

Respuesta de Asset Panda

hace 2 años

Hi Erwin, we appreciate your writing a review on the Asset Panda platform. We think there may be a simple configuration change that may help your speed. Thank you for the opportunity to serve you.

Jhordann
Jhordann
Asistente de ingeniero de proyectos en Perú
Usuario de Linkedin verificado
Minería y metalurgia, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Software de gestión empresarial

4.0 hace 8 meses

Comentarios: Bueno pero seria mejor si se tuviese mas información o tutoriales de uso y no solo se dependa de atención al cliente

Puntos a favor:

Es muy fácil de usar muy intuitivo, se hace el seguimiento de cada proyecto de manera muy fácil y no deja nada al aire

Contras:

No hay mucha información del software por lo que se tiene que estar tratando de comunicar muy seguido con atención al cliente y es muy incomodo esperar para solucionar algo simple

Respuesta de Asset Panda

hace 4 semanas

Hi Jhordann, we appreciate you writing a review on the Asset Panda platform. Be in the lookout for our new platform Asset Panda 2.0 coming soon. It has a lot of functionality and can help solve business issues ranging from Asset Tracking, Audit, Inspection, inventory, kitting etc... Thank you for the opportunity to serve you.

Sandra
Desempleada en España
Administración gubernamental, 5,001-10,000 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Bastante bueno para la gestión de órdenes de compras y ventas

5.0 hace 2 años

Puntos a favor:

Es muy intuitivo y sencillo de manejar y tiene excelentes gráficos

Contras:

La verdad me ha parecido muy completo no he echado de menos nada

Respuesta de Asset Panda

hace 2 años

Hi Sandra, we appreciate your writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.

Federico
Federico
CEO en Brasil
Usuario de Linkedin verificado
Banca, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Great tool to Manage your Assets

5.0 hace 2 años

Comentarios: Our experience with this tool have been great, we really love this product, now coming out of the free trial but really evaluating to keep the it.

Puntos a favor:

Great solution, it really is very intuitive, easy to use, tracks and report exact locations, we can use e-signatures, let you know when to replace an equipment, and if you need help they have a great customer support and onboarding team.

Contras:

Sime minor issues with the dates (only 2005 and on) and some errors with the search in the mobile version. The main con is the price with starts at around $250 per month and paid annually.

Respuesta de Asset Panda

hace 2 años

Hi Federico, we appreciate you writing a review on the Asset Panda Platform. Thank you for the opportunity to serve you.

Justin
Tier 3 Technology Support Specialist en EE. UU.
Administración educativa, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Asset Panda Review in Education

5.0 hace 2 años

Comentarios: Asset Panda has given us a fresh start on our asset management and allowed us an easier workflow than previous asset management systems we have used.

Puntos a favor:

The ease of customization for multiple fields and importing assets have been the most used and well planned out tools.

Contras:

Currently the JAMF and Zendesk integrations leave much to be desired. I would love to see improvements made that allow these integrations to be used a more than they currently are.

Respuesta de Asset Panda

hace 2 años

Hi Justin, we appreciate you writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.

TANWEER
Assistant chief manager en Arabia Saudita
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Good wishes to asset panda

4.0 hace 4 semanas Nuevo

Comentarios: Excellent. All members of my team are happy since they start using it

Puntos a favor:

No set-up fee. Our team's data always remains protected. Multiple users can use it in my office. All users find it easy to use.

Contras:

It doesn't tell if any user had double posted It's photo editor needs improvement. Extremely high volume business may not be able to use it.

Respuesta de Asset Panda

hace 4 semanas

Hi Tanweer, we appreciate you writing a review on the Asset Panda platform. Be in the lookout for our new platform Asset Panda 2.0 coming soon. It has a lot of functionality and can help solve business issues ranging from Asset Tracking, Audit, Inspection, inventory, kitting etc... Thank you for the opportunity to serve you.

Adam
Technology Systems Engineer en EE. UU.
Administración educativa, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

A complete letdown

3.0 hace 7 años

Comentarios: We ended up renewing with Asset Panda after they fixed all of my previously mentioned issues in the original review further below. I think it's fair to provide an assessment of our use since.

Puntos a favor:

Asset Panda has all the features and price point that make it one of, if not the best, asset management tool that I've come across. We explored a few options when we were having so many difficulties and no other vendor I spoke with was able to offer me all the features that Asset Panda has at the same (or a better) price point. I am cautiously optimistic that our experience will continue to be a pleasure. An asset management tool should be something that just works and not something you have to fix problems with daily. Our data is very valuable and its integrity is of the utmost importance due to our 1:1 initiative. Active Directory sync has worked flawlessly over the past 6 months. Importing and updating of assets through their import tool is incredibly easy. Though I fully recommend using XLS sheets as I have had issues using CSV sheets. The mobile application is still hands down one of the best applications I've used on iOS. The barcode reader reads quickly and accurately. Features like group scanning, filtering, and running actions are seamless.

Respuesta de Asset Panda

hace 7 años

Hi Adam, we appreciate you taking the time to write a review. I checked with support and they informed me that everything is fixed and working properly. They said the account was turned off for lack of payment automatically by our system. Also, I went into the history and saw the issues we had when we initially installed AD and the most recent problem. Your account was a particularly hard one for us on the AD install. We are glad all the issues are fixed. Our support and development team are hard working honest people. Your account was highly abnormal on the AD install and it took a while to trouble shoot it. On top of that, we have to prioritize support for clients with up to date payment. The account will be open for you once we received payment.

Aruna
hr en India
Seguridad informática y de redes, 10,000+ empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Highly Customizable and Efficient Asset Management Tool

4.0 la semana pasada Nuevo

Comentarios: My overall experience with Asset Panda has been very positive. The platform is easy to use, incredibly flexible, and highly efficient in managing assets. While the pricing and learning curve might be drawbacks for some, the level of control, customization, and mobile functionality it offers more than makes up for it. Asset Panda has streamlined our asset management process and improved accountability, making it a valuable tool for our business.

Puntos a favor:

The best part about Asset Panda is its customization capabilities. The platform allows you to tailor workflows, fields, and asset data to fit your specific business needs, making it highly adaptable to various industries. I also loved the mobile app's functionality, especially the barcode scanning and asset check-in/check-out features, which make managing assets on the go incredibly easy and efficient. Its reporting tools are also top-notch, providing detailed insights into asset performance and lifecycle management.

Contras:

The pricing model is based on the number of assets rather than users, which can get costly for businesses that need to track many assets. Additionally, the learning curve for advanced features like API integrations or custom workflows can be steep, requiring some technical know-how. Finally, offline access for the mobile app is limited, which can be a challenge in areas with poor connectivity.

Respuesta de Asset Panda

hace 6 días

Hi Aruna, we appreciate your writing a review on the AP platform. Thank you for the opportunity serve you.

Lillian
Lillian
Human Resources Generalist en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 10,000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Asset management and inventories are easier to manage now

4.0 hace 11 meses

Comentarios: Asset Panda addresses the issue of adapting processes and procedures to a piece of software's capabilities. You may model your company's activities with Asset Panda's action and process creation tools.

Puntos a favor:

This asset management program is great since it is so simple to use. It's great that you may make new groups to accommodate the evolving demands of your company. To keep tabs on who has custody of these PCs, I utilize Asset Panda.

Contras:

Asset Panda's drawbacks are minor and hardly worth considering. The dashboard component might use some work as it is not all-inclusive and the interface could use some cosmetic and functional updates.

Respuesta de Asset Panda

hace 11 meses

Hi Lillian, we appreciate your writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.

Rico
Technology Support Specialist en EE. UU.
Administración gubernamental, 1,001-5,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Eases the Assessment your Assets

5.0 hace 10 meses

Comentarios: I absolutely love Asset Panda! It makes managing inventory for multiple devices/equipment a breeze.

Puntos a favor:

I love the user-friendly UI and ease of use for both entering and modifying assets into the system.

Contras:

There's not much to not like as it makes for a seamless experience, especially the barcode scanning feature built into the app.

Respuesta de Asset Panda

hace 9 meses

Hi Rico, we appreciate your writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.

Javier
Partners Responsible en España
Electrónica de consumo, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Used Asset Panda to keep track of office equipment, super easy and convenient.

5.0 la semana pasada Nuevo

Puntos a favor:

Love the ability to customize fields and generate detailed reports, makes inventory management a breeze.

Contras:

The interface can be a bit overwhelming at first and takes some time to get used to.

Respuesta de Asset Panda

hace 7 días

Javier, we appreciate you taking the time to write a review on the Asset Panda platform. Be on the lookout for many new innovations coming from AP soon. Thank you for the opportunity to serve you.

Ana
It Administrative en España
Electrónica de consumo, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Asset Panda has been super helpful in keeping track of our company's equipment and managing maintenance schedules.

4.0 hace 3 semanas Nuevo

Puntos a favor:

The mobile app is convenient for updating asset information on the go, and the customizable fields make it easy to tailor the software to our specific needs.

Contras:

The user interface can be a bit overwhelming at first, and it took some time to get used to the navigation and layout of the software.

Respuesta de Asset Panda

hace 2 semanas

Hi Ana, we appreciate your writing a review on the Asset Panda platform. We have an state of the art new platform launching soon. I think you will really like the UI. Thank you for the opportunity to serve you. Have a great day!!!

Sujata
Sales Rep en Canadá
Servicios financieros, 501-1,000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

One Stop Shop

5.0 hace 2 semanas Nuevo

Puntos a favor:

It is very easy to use and provides an unmatched ability to customise the product based on needs.

Contras:

The customer support could have been better.

Respuesta de Asset Panda

hace 2 semanas

Hi Sujata, we appreciate you writing a review on the AP Platform. Thank you for the opportunity to serve you.

Keith
IT director en EE. UU.
Instituciones religiosas, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Review

4.0 hace 5 años

Comentarios: Asset panda was finally able to solve our teams inability to keep our inventory up to date. The biggest win was the ability to use our mobile phones to update the inventory on the fly. Our old system required using a special device to read the asset tags.

Puntos a favor:

My Favorite feature of this software is how easy it is to pull up the info you need from any device. The app works very well!

Contras:

My least favorite part of the software is the look and design. It is a little out dated looking compared to other inventory systems.

Respuesta de Asset Panda

hace 5 años

Hi Keith, we appreciate you writing a review on the Asset Panda platform. We are in the process of updating our UI. Be on the lookout out for updates throughout next year. If anything comes up we can help with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

Tiffany
Technology Director en EE. UU.
Administración educativa, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Customer Review

4.0 hace 3 años

Puntos a favor:

We heavily used asset management and work order systems with Asset Panda. It made for a smooth integration to track issues related to assets in a clear and easy way. The ability to customize our work order system was the highlight of our use.

Contras:

It would have been amazing if our Facilities Department could have utilized the same software, but templates for preventive maintenance and invoicing options kept them searching for a different vendor.

Respuesta de Asset Panda

hace 3 años

Hi Tiffany, we appreciate your writing a review on the Asset Panda Platform. We are glad the ability to customize your work orders is making a huge difference for you. We will ask a team member to reach out to discuss preventative maintenance as we have a large number of clients configure the platform to accomplish that task as well. We appreciate the opportunity to serve you.

Joey
IT Assurance Coordinator en EE. UU.
Servicios, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

New Life with Asset Panda

4.0 hace 5 años

Comentarios: Tracks all our IT Assets with ease. The mobility options have been a lifesaver and has saved us countless hours tracking and entering new assets.

Puntos a favor:

Customization, Functionality, Dependable ( no interruptions in service), and just overall quality of the software has been hard to beat.

Contras:

On the Administration Side, It can be a little overwhelming creating new groups, actions, configurations simply because there are so many options within the software for customization.

Respuesta de Asset Panda

hace 5 años

Hi Joey, we appreciate you writing a review on the Asset Panda Highly configurable platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification, etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.

zynith
IT SUPPORT SPECIALIST II en EE. UU.
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Absolutely Pan-nominal!

4.0 hace 3 años

Comentarios: Asset Panda has made a world of different when it comes to managing our assets.

Puntos a favor:

The ability to shape the software to our needs. We were able to create a purchase order creation system using the features with in. The ability to have our users sign for assets in app, was one of the top deciding factors for us choosing Asset Panda.

Contras:

Seems they no longer offer over the phone customer support. Although tickets are addressed in a timely fashion, there is nothing like the one on one feeling of actually being able to explain the problem to someone verbally. And the panda device agent does not work as we thought it should.

Respuesta de Asset Panda

hace 3 años

Hi Zynith, we appreciate your writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.

June
Inside Sales en EE. UU.
Fabricación de productos eléctricos/electrónicos, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Recently Renewed

4.0 hace 3 años

Comentarios: Having Asset Panda makes us feel secure in knowing the who, what, where and when of any product in our system.

Puntos a favor:

Everyone has access to view the same information with pinpoint accuracy of past and future loans.

Contras:

Sometimes there are system glitches and/or I don't receive my reports. But 4 out of 5 times Asset Panda is aware and makes me aware of the issue.

Respuesta de Asset Panda

hace 3 años

Hi June, we appreciate writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.

Jonathan
Technical Manager en EE. UU.
Entretenimiento, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Panda Power!

5.0 hace 5 años

Comentarios: Equipment repairs & upkeep logs, operational statuses on-demand - NOTES in the field

Puntos a favor:

Convenence, Easy to use, LOTS of information can be added

Contras:

Sometimes its a bit slow, and very dependant on network connections.

Respuesta de Asset Panda

hace 5 años

Hi Jonathan, we appreciate your writing a review on the Asset Panda platform. The speed of your connection does dictate the speed of the application. As part of our product road map, we are working on the ability to work without a connection. Be on the lookout for lots of innovative upgrades in the coming year. We are expanding our capabilities and resources with 24/7 development. If anything comes up we can help with our knowledge base is extensive and our World-Class client success team is available. Thank you for the opportunity to serve you.

Jayna
Project Specialist en EE. UU.
Servicios medioambientales, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Asset Panda Rocks!

5.0 hace 4 años

Comentarios: Honestly, the software program is amazing, hands down. We've had it for 3+ years and we are still learning new things it can do. However, as the company admin, my favorite thing about Asset Panda is the customer service. Everyone is always so quick to respond and is extremely helpful whether by online chat, phone, or email. I've reached out with questions and received a personalized video recorded by my agent back walking me step by step through how exactly to accomplish my goal in my account.

Puntos a favor:

The ability to customize fields for different groups is amazing. No other software that we looked at allowed the level of customization that Asset Panda does. We are contractors that help with managing equipment for multiple government agencies on multiple projects, and being able to easily sort and identify assets has been lifesaving. The fact that work orders and consumables can also be captured all in the same software program makes Asset Panda a one stop shop for everything we need.

Contras:

It's not the software program's fault, but we have absolutely awful cell phone service on many of our project sites, so we don't often get the chance to use the mobile app. We have just reached out about compatible bar code readers so hopefully we can still make sure of some of the mobile functions in the future.

Respuesta de Asset Panda

hace 4 años

Hi Jayna, we appreciate your writing a review on the Asset Panda Platform. We love that you are using the configurability of the platform to match your exact business use cases. The ability to continually adapt the workflow to your business as it changes over time is the core idea around the design. Also, we have some good news for you. We are prototyping of-line mode right now on the mobile apps. I would expect to be able to work off-line in the coming months. We would love it if you would join our Bamboo Crew on Facebook and exchange ideas with other clients. Thank you for the opportunity to serve you.

Chris
IT Project Supervisor en EE. UU.
Administración educativa, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Versatile Asset Management System

5.0 hace 2 años

Comentarios: Overall experience with this software has been wonderful. I know we don't use all the features we could from this platform so I know there is room to grow with it as well.

Puntos a favor:

We have found a few very impactful features of this software. First, the flexibility of customization. When we realize we need to track some new data point or change how we deploy equipment, we can do so on the fly. Second, the mobile app. Having a optimized mobile app that our techs can access on their phone instead of getting out their laptop to log into a site is immensely helpful. Third, "automated" changes that can be done by using the "Actions" feature. I can have a couple quick input points and at the touch of a "save" button, numerous fields and data points can be updated. This is so efficient rather than changing these fields manually

Contras:

A couple things that would be nice to have changed.... We have found the need to have a field that can be added to rather than only over-written during an "Action". Basically a running history of input points (Ex. every user that has been assigned to a device). Running a history report isn't always convenient and applicable to all potential users. Also while chat support is great when you need help, but I'd really like someone to speak with directly sometimes. Conveying your issue over chat is sometimes very clunky and time consuming.

Respuesta de Asset Panda

hace 2 años

Hi Chris, we appreciate you writing a review on the Asset Panda platform. We are sending your comments to our product team for review. Thank you for the opportunity to serve you.

Patrick
Digital Content Manager en EE. UU.
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Asset Panda is an exceptional tool for our company!

5.0 hace 6 años

Comentarios: Asset management that keeps our operations streamlined and saves us money.

Puntos a favor:

Excellent design, capability, and flexibility! After vetting many other vendors, Asset Panda far surpasses its competition. Its configuration flexibility, included features, and user interface are unmatched by all. Asset Panda makes it easy to configure a setup that aligns with your company's workflow and processes allowing you to create a powerful configurations that go beyond basic asset tracking giving you the tools you need to succeed. It includes many valuable features at no additional cost where competitors want to charge significant amounts for over their base product. Want to scan assets in and out with your smartphone? Asset Panda has you covered. Their competitors want to know how many users will you have, how many devices do you need, etc, all to charge you just to have the functionality whether you use it or not. Lastly, the user interface is excellent and highly configurable so that you can configure your setup to best meet your needs and the needs of end users not be stuck paying for a system that you need to adapt your business to to make it work.

Contras:

The only con of Asset Panda is that some may find it lacks intuitiveness. When setting up advanced configurations, a good understanding of how things are linked and how certain fields behave and/or react to changes is required to ensure you achieve your desired result. However, do not let that be a deterrent as Asset Panda will handle the initial implementation of your configuration, and should you want to make changes in the future and may not be sure how or are not comfortable making them yourself, Asset Panda is a quick click or call away to help.

Respuesta de Asset Panda

hace 6 años

Hi Patrick, we appreciate you taking the time to write a review on the Asset Panda platform. We love the description you give on our platform. It is an awesome summary of what we set out to provide for our clients. If anything comes up we can help you with please reach out to our World Class Client Success team. Thank you for the opportunity to serve you.

Vanessa
IT Asset en EE. UU.
Transporte/transporte en camión/ferrocarril, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

IT Asset Management

5.0 hace 6 años

Comentarios: Our company has over 60 offices spread throughout the country, and before Asset Panda, we had no easy way to see where our equipment was assigned. We had to go through several different applications to see what assets even an individual employee had. Now, we can quickly see all equipment at an entire location. Asset Panda has greatly improved device accountability as well as equipment life cycle planning.

Puntos a favor:

Asset Panda is easy to use with an intuitive interface and customizable asset fields. The ability to import existing asset lists and scan in new assets is a huge time saver. Even manually entering new asset records is easy since Asset Panda has the ability to copy and then modify existing records, saving me from entering the same fields over and over, such as model numbers. If I do have trouble or questions, Asset Panda support is always prompt and friendly.

Contras:

It can be slow to pull asset information at times. Reports are also slow to generate. It normally takes 30 minutes to an hour for me to receive requested reports, and sometimes I need faster access to that data.

Respuesta de Asset Panda

hace 6 años

Hi Vanessa, we appreciate you writing a review on the Asset Panda platform. We have made significant changes to our reporting module. You will see significantly faster response times in the very soon. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat. Thank you for the opportunity to serve you.

Thomas
Application Systems Analyst en EE. UU.
Entretenimiento, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Houston Zoo, Inc. (Attwater Prairie Chicken Conservation Breeding Project)

5.0 hace 5 años

Comentarios: From our initial demo to our implementation with specialist representative, the Asset Panda team has been attentive, helpful, and very quick to respond. representative did a great job of understanding and fulfilling our team's process needs. She even got us to use the new embedded groups feature which solved one of our needs for multiple treatment logs. The program is very flexible in terms of application. With a few tweaks, I think it would be a model program for other organizations to use for endangered species breeding and medical treatment management. For standard office and technology asset management, I think that it already fills all the requirements.

Puntos a favor:

The amount of customization is very useful, especially for us, as we are using this software in a rather unorthodox manner to track chickens as assets and their medical problems and treatments as support tickets. The ability to update fields on the support ticket side that update fields on the asset side is very useful in our setup.

Contras:

We would like to see more connection between the asset and support ticket fields. Our current weight field sits on the asset side. Since we have a weight change action on the asset side and the medical ticket side, we cannot see a complete list of the weight changes in one action report. It would be very useful for a sorting function on the changes tab, so we could see all the current weight changes whether they originated from an action on the asset side or an action on the medical ticket side. The major complaint from our vet and animal staff is speed of data input. They are moving from chicken to chicken very quickly during their rounds of weighing and treating up to 400 chickens twice a day, so they feel every slight delay in responsiveness. They have also expressed a need for sorting reports by fields residing on the asset when the report is based on the ticket or embedded group side.

Respuesta de Asset Panda

hace 5 años

Hi Thomas, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We love use cases like heloing the Attwater Prairie Chicken Conservation Breeeding Project. We sent you comments on app functionality to our product team for review. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.