Sobre Odoo

Odoo es un conjunto de aplicaciones personalizables de código abierto ideadas para satisfacer todas las necesidades de su empresa.

Descubre más sobre Odoo

Puntos a favor:

Odoo survey is the good option for quick start surveys.

Contras:

The initial implementation was painful to say the least.

Valoraciones de Odoo

Evaluación media

Facilidad de uso
3.9
Atención al cliente
3.6
Funcionalidades
4.0
Relación calidad-precio
4.0

Probabilidad de recomendación

7.5/10

Odoo tiene una valoración global de 4.1 estrellas sobre 5 según las 456 opiniones de usuarios de Capterra.

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Filtrar opiniones (456)

Usuario verificado
Lead Generation en Argentina
Usuario de Linkedin verificado
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Excelente para StartUps y small business

5.0 la semana pasada Nuevo

Puntos a favor:

Relación precio/calidad es excelente. Es de los más accesibles ERP del mercado y vale la pena al 100%. Es sencillo de utilizar para aquél que no es desarrollador y es un simple empleado de una empresa que decide implementar un ERP. Facilidad de uso, super práctico.

Contras:

Al ser más accesible y simplificado, obviamente no tiene las características de otros ERP más complicados de implementar, por lo que su funcionalidad es básica y no serviría para una empresa con muchos requerimientos. (X ej muchas unidades de negocio, muchísimas cedes o empresas multinacionales).

Alternativas consideradas: SAP Business One

Razones para cambiar a Odoo: Porque es mucho más económico y la función básica la cumple a la perfección.

Oriol P.
CEO en España
Consultoría de gestión, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Buen producto, mal servicio

1.0 hace 9 meses

Comentarios: Fuimos partner de Odoo (pagamos cuota como partner) y, tras traer el primer cliente, empezaron a exigirnos pagos de paquetes de formación, completamente imprescindible para implementar. Resultado: No pudimos desarrollar la implementación, el cliente enfadado y nosotros también.
A nivel contable funciona fatal, no permite algunos elementos básicos de la contabilidad española y la conciliación no funciona, tuvimos que tocar código para solucionarlo de forma chapuzera, ya que Odoo no nos daba respuesta.

Puntos a favor:

El producto es bueno, si pagas. Es modular y, en teoria, es económico.

Contras:

Hay que pagar por absolutamente todo. Hay muchos elementos que no fucnionan.

Alternativas consideradas: Dynamics 365 y SAP Concur

Razones para elegir Odoo: Empezamos a ser socios de Odoo.

Software anterior: Holded

Razones para cambiar a Odoo: Posibilidad de ser partners.

Perla R.
lic en México
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

erp completo

5.0 hace 11 meses

Comentarios: hemos solucionado 100% el control de nuestras compras, ventas , seguimiento de clientes, inventario, facturacion

Puntos a favor:

me encanta usar odoo porque tengo muchos modulos que puedo ir agregando a mi plataforma, mientras crece mi empresa y las necesidades de tener todo bien administrado, odoo siempre me ofrece una herramienta para esa nueva necesidad. es muy facil de implementar y darle seguimiento a los movimientos de mi empresa

Contras:

hay modulos que son un poco costosos pero si se saben utilizar bien valen el precio que se paga por ellos

Dante F.
Jefe Operativo en Argentina
Externalización/deslocalización, 1,001-5,000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Organizando

5.0 el año pasado

Comentarios: Muy buena experiencia, el soporte recibido fue excelente y necesario para poder avanzar con el armado del proyecto.

Puntos a favor:

La plataforma funciona como CRM, haciendo interactuar las diferentes áreas de la empresa y revisando proyectos en tiempo real y a través de multiusuarios. Además de la plataforma en si tiene un entorno web para usuarios externos.

Contras:

La lógica del CRM puede necesitar tiempo de dedicación para usarlo al 100%, pero cuentan con soporte online y webinars disponibles en la web.

Jorge luis M.
Asistente Administratico en Perú
Contabilidad, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Buen sistema administrativo contable

5.0 hace 10 meses

Comentarios: En general ha sido un buen programa, se maneja mejor toda la parte contable y administrativa además te permite llevar un mejor control de las tareas del dia a dia

Puntos a favor:

es un sistema que te permite llevar de manera mucho mas organizada las finanzas, ordenes de compra, contabilidad, facturación y todo el tema administrativo contable y de la parte de ventas y operativo

Contras:

No es muy amigable al inicio; además se necesita personalizar mas detalles para que se optimice las experiencia

Giulio M.
Director en México
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Malísimo

1.0 hace 2 meses Nuevo

Comentarios: No me sirve para nada dinero tirado a la basura

Puntos a favor:

Una vez probado solo que esta en la nube,

Contras:

La atención y el servicio y por ejemplo facturación no cumple con los requerimientos del SAT en -México y a la gerente de Mexico le vale todo lo que le expresado.

Jonathan G.
Jonathan G.
Tecnico de Investigacion en Ecuador
Usuario de Linkedin verificado
Investigación, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Personalizacion

4.0 hace 7 meses

Comentarios: Este producto es muy personalizable, se pueden desarrollar modulos propios ara cada emresa y automatiza muy bien procesos que anteriormente se realizaban de manera manual, es una herramienta que ahorrara cosotos y tiempo y es ecalable

Puntos a favor:

- Es personalizable - Ayuda a la reduccion de tiempos en los procesos

Contras:

- Se necesita seguir una estructura para poder funcionar per es manejable

Guillermo L.
CPO en España
Electrónica de consumo, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Nos engañaron

1.0 el año pasado

Comentarios: Todo bien hasta que nos estafaron

Puntos a favor:

El software está bien, pero cuidado son el servicio

Contras:

Nos estafaron 6000€ aproximadamente por un servicio que nunca realizaron

Nabin P.
Nabin P.
CEO en Nepal
Usuario de Linkedin verificado
Software informático, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Complete set of business management software

5.0 hace 12 meses

Comentarios: Odoo has helped us to automate our business process securely while leveraging more revenue.

Puntos a favor:

The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.

Contras:

The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.

Alternativas consideradas: SAP S/4HANA Cloud, Zoho CRM, Dynamics 365, NetSuite y Acumatica Cloud ERP

Razones para elegir Odoo: Odoo can be implemented on-premise making it more reliable and secure.

Software anterior: NetSuite

Razones para cambiar a Odoo: Odoo is open source and can be hosted on-premise making it best for growing business.

Juan P.
CEO en Panamá
Seguridad informática y de redes, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Time for the Business

5.0 hace 10 meses

Comentarios: We like Odoo because it helps to the automation of our business giving us the opportunity, to concentrate our efforts on the core of our business and not in other aspects that are important but not the core

Puntos a favor:

the best is that is easy to use even we can use all the features Odoo from a smartphone, so it is virtually designed to be used by any person of any age, we have a user of 75 years using it like he was born with this technology

Contras:

it could be the accounting module that is a little bit tricky but once it is set up everything you can RUN everything smooth.

Alternativas consideradas: Zoho CRM

Razones para elegir Odoo: PC CLOUD does not have the online features that Odoo has and our business takes us to have a platform that we can access from anywhere, any time with any kind of device.

Razones para cambiar a Odoo: Because the connection between all Odoo app's and the big community of developers.

Federico A.
Federico A.
CFO en Uruguay
Usuario de Linkedin verificado
Banca, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

The best Free ERP in the market

4.0 hace 2 meses Nuevo

Comentarios: It was a challenge at first but once you develop properly the tool it really helps your business consolidate, control and support operations.

Puntos a favor:

I liked that it is module based, which means that you can use as many modules as your organization's needs grow. Its free version is robust and allows many useful features. You can easily integrate other services and is good step from Spreadsheets,

Contras:

Since it is an open source product you do need a specialized team to plan, monitor develop a good installation. Once you try to pass to a paid version, you need to really pay attention to the tricky fees and choose a plan to minimize costs.

Sid A.
MD en Sudáfrica
Comercio minorista, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Implementing ODOO ,Worst business decision I have ever made

1.0 hace 2 meses Nuevo

Comentarios: Worst business decision made . Product support is bad...Odoo does everything, but does nothing well.
heres a link to a support ticket as an example of how they deal with their clients
[SENSITIVE CONTENT]

Puntos a favor:

Initially the fact that it was presented as having the ability to do everything on one platform. This is true, it can do anything...but it does nothing well. A jack of all trades, master of none is the expression that comes to mind.

Contras:

Everything is bad, the support is terrible, They are masters at passing the buck and if you have one customisation or third party component installed, the standard response is that they cannot help. They do not even look at the problem properly. Here is a link to a recent support ticket so you can see for yourself. [SENSITIVE CONTENT]

Faisal A.
Faisal A.
Digital Marketer en Bangladés
Usuario de Linkedin verificado
Internet, 10,000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

A all in one expensive solution

4.0 hace 5 meses

Puntos a favor:

Most of the things. Tracking leads is super easy now, because of Odoo. Designing emails is also easy here. More importantly, it's an all-in-one solution. Sometimes you don't even know what is that one feature will make your job easier. Then solutions like Odoo come in and offer you some. That's just wonderful.

Contras:

Nothing much really. Their customer care could be more consistent with the replies, that's all. It's expensive!

Philippe S.
Philippe S.
CEO en Suiza
Usuario de Linkedin verificado
Productos cosméticos, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: GetApp

Bon logiciel, mauvais support

4.0 la semana pasada Nuevo

Comentarios: Logiciel stable mais 18 mois de projet pour migrer de la V8 à la V14, avec un support client lamentable, aucune réactivité, une pression permanente pour acheter de nouveaux modules, des pratiques commerciales malhonnêtes

Puntos a favor:

Stabilité, ERP complet, large offre de logiciels connexes et de prestataires

Contras:

Support catastrophique, approche marketing agressive et non professionnelle

Su L.
Marketing en Singapur
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Decent ERP Solution

4.0 hace 4 semanas Nuevo

Puntos a favor:

It is all in one ERP Solution. The best thing about this software is able to link website and CRM together which helps our workflow much easier and efficent.

Contras:

You need to know coding in order to customise odoo as and how you like it.

Mohamed H.
Mohamed H.
Vendeur en Argelia
Usuario de Linkedin verificado
Servicios, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

odoo's app critical

5.0 hace 2 meses Nuevo

Comentarios: I have no problem with odoo App

Puntos a favor:

I liked inventory management, because manage my inventor

Contras:

they are no cons, I liked the application, I have a big experience with this application

Usuario verificado
Manager en Camerún
Usuario de Linkedin verificado
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

The Best Erp i ever used

4.0 hace 2 meses Nuevo

Comentarios: I have created a phone book with

Puntos a favor:

quite easy to set in place and to use .

Contras:

sometime the support team is not diligent

Berne L.
Managing Director en Tailandia
Comercio mayorista, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Great software, but avoid Odoo direct Implementation

4.0 hace 4 meses

Comentarios: We were quickly convinced that Odoo as a system was going to be the right choise for us and our business evolution. Changing the company mindset of using Spreadsheets and custom independent apps over to a proper ERP/CRM system was a big step and challenge, but ultimately worth it. We innitially decided to go with Odoo's drect "Success Plan" packages to help us get up and running. These are working on a hourly basis, and everything they do/say/write is deducted accordingly. As we were new to this, we got hooked into their "system" by being told we needed about XXX hours for helping us through the whole process. Eventually those hours ran out and I was told we need about 50% more to completion. After paying for it the extra hours quickly ran out and we were demanded to pay more. This is where I stoped and found a local odoo Partner to take us the rest of the way, to much better success. My advise is 100% for the Odoo system, but avoid getting them to set you up or onboarding you if you're new to this. Instead try to find a local company or Odoo Partner for that. Also try to get Project quotes for onboarding instead of by-the-hour methods.

Puntos a favor:

Fantastic bag of integrated tools from Inventory management, CRM, Sales and Supply chain working together to optimize our opperations. The logical and natual choise for us evolving from a small company into a medium enterprise.

Contras:

Odoo's Onboarding team was a total waste of Time and Money and I seriously felt like being milked for every penny along the way. Eventually I dropped them and restarted the process with a local dev company and much better experience.

Peter C.
Peter C.
Sales & Marketing Manager en RU
Usuario de Linkedin verificado
Automatización industrial, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Buckle your seatbelt, it's going to be a bumpy ride!

4.0 hace 2 años

Comentarios: The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly. Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME

Puntos a favor:

Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally. The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work. The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.

Contras:

The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly

Alternativas consideradas: Statii

Razones para cambiar a Odoo: It wasn't the cheapest but wasn't the most expensive either AND the functionalities offered were not so complex that we'd be paying for a system and not utilising most of the features.

Corey S.
Business Analyst en EE. UU.
Diseño, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

DO NOT BUY SUPPORT PACK - Outside Source Help

4.0 hace 2 años

Comentarios: I would say this has been an overall average experience. The pros of this ERP system outweigh the very negative start to using this system, and I cannot stress enough to not deal with the Support Pack system as the level of talent of Odoo Project Managers is low. They will overcharge you and not really give you much more than anything you could have expected from a recent graduate out of a college.

Puntos a favor:

We loved this for the ERP system of integrating our lead management, supply chain management, quotation system, accounting system, CRM system, and inventory all into one area. We previously had to force together multiple different sites and systems (i.e. Jobber, Quickbooks, Monday/DaPulse) and after many years of growth we simply have outgrown these dated systems and can no longer afford the time to micromanage so many transactions. We also needed automation on multiple areas of our service, which Odoo has been able to provide. After extensive training, NOT FROM ODOO LET ME TELL YOU, we have been able to customize this fairly well to our complicated value add manufacturing processes.

Contras:

I have had the worst time with customer service when it comes to Support Pack Hours. Not only were we billed for every millisecond of time, but we were easily overcharged for time as well. One simple email response would take 6-10 minutes of our support park. After asking for a service level document multiple times, they simply have not provided one. They also hid the fact that support pack hours expire. We began our Odoo integration just before COVID hit, and we had to stop the Odoo integration for a few months, only to be met with many hours being used on ODOO EMAILING US for updates on when we would come back. In the time spent with them implementing our systems to Odoo, they easily have dropped the ball so much with such low support that we had to hire a third party consultant to get this system up and running the way THEY MARKETED TO US and how we initially envisioned this working.

Alternativas consideradas: Zoho CRM, HubSpot CRM y Salesforce Sales Cloud

Software anterior: monday.com

Wes S.
Wes S.
Vice President en EE. UU.
Usuario de Linkedin verificado
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Do Not Purchase Directly From Odoo

4.0 hace 2 años

Comentarios: I wish it had worked. We struggeld with the software for 18 months - even reaching out to the [SENSITIVE CONTENT HIDDEN] via Twitter asking for help. Odoo does not care about the customer. If you work with a reseller, they are awesome. But we made the mistake of buying through Odoo, installing 3rd party apps and then having tons of programming issues that no one would help us with. Great software - horrible company.

Puntos a favor:

The software is incredibly eligant. The way everything works together via API is astounding. I can't say enough about how flexible this software is.

Contras:

Support. We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1. All help is predicated on you having no 3rd party apps. The problem is, you cannot run the software without 3rd party apps.

Alternativas consideradas: NetSuite

Razones para elegir Odoo: We outgrew Zoho.

Software anterior: Zoho CRM

Razones para cambiar a Odoo: Compared to Netsuite, it was affordable and the rep assured us it would do all the things Netsuite would do.

Talha A.
Talha A.
Asst. Manager Finance en Pakistán
Usuario de Linkedin verificado
Sector textil, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Odoo for ERP, Supply chain, Manufacturing, trading, Ecommerece business

4.0 hace 2 años

Comentarios: We used it to streem line and for effective supply chain and finance, it helped us to determine those key factors, and we customisely made reports for performance of company aswell individiduals.
In supply chain, tradeoff and optimization between shortages and overstocking, cash to cash cycle inprovement made by analysing and bottle necks deteced by odoo.
Longterm pending cases, reporting, email notification for a abnormal or overdue, and over amount transactions helped us to manage finance on a well way specially when we were in crises.
Sourcing rather than manufacturing analyse by customize odoo, in costing and RFQ is wonderful.

Puntos a favor:

Easy installation, can be customize as per business scenario, wide support, business features, transaction are supported according to international business tactics. Almost every module available finance, invoicing, quality control, inventory, planning,manufacturing, MRP and DRP. The cross functionalities made odoo awesome, check and control over transactions, users is a powerful tool to control the business, available as Saas, local server aswell can be installed on custom domain. Speedy work, with better GUI, its best for large/medium industry. It perfectly supports Importing, exporting or migration from another ERP. Transactional control, tracing over network is available, secured platform for business. Android app is available, can be worked smartly on it. Purchasing control, Planning control, and inventory scenarios are purely designed on professional approach. Bottle necks, cycle time, EOQ can be configured on it, With configuration it can be run with optimistic, in future AI and automation it can be a advanced supply chain tool. For realtime tracking and tracing like Barcodes, QR codes are available to generate automatically/manually for batches and products.

Contras:

Customization is not easier, with depth documentation is required, which is unfortunately is not publicised. Limited database server type, it's somehow difficult to configure with existing dedicated database server. Transaction uniqueness records like algorithm for hitting a specific transaction is not being created, i.e on refreshing or by going back values can be submitted twice. Some pages, do not display properly on android app, specially visuals.

Alternativas consideradas: iDempiere, Next ERP, SAP Business One y Dynamics 365

Razones para elegir Odoo: less control over transactions, business volume and scenarios were not implemented in ERP.

Software anterior: iDempiere, Next ERP, SAP Business One y Dynamics 365

Mudssar A.
Mudssar A.
Asst. Manager Porecurement en Pakistán
Usuario de Linkedin verificado
Electrónica de consumo, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Pro vs Cons of Business with Odoo

4.0 hace 2 años

Comentarios: Overall its good for SM businesses, very effective where you have your own devolpment team. Mostly every business/erp aspect is available.

Puntos a favor:

Easy to install, every module functionalities available, wide support on google, its good for SMEs, sufficient feature to track and control finance,inventroy,sale and purchase. stratigic,tactic and operation roles are aded in features, you can formulate your busiess needs accordingly.

Contras:

Customization is not easy, even less active on github, its not so speedy, modules are integerated mixed with local and internet, it should be either local or inenet, price is higher,customization is also costly due to limited support/devolpment documentation.

Alternativas consideradas: iDempiere y Dolibarr

Razones para elegir Odoo: Business volume increased, we have exanded our units,branches, we faced much dificulties with odoo at this level.

Software anterior: SAP S/4HANA Cloud

Razones para cambiar a Odoo: easy access,installation,much famous, more funtionalities.

Usuario verificado
ERP leader en México
Usuario de Linkedin verificado
Ingeniería industrial o mecánica, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Helping companies to be better

5.0 hace 3 años

Comentarios: I've been using Odoo in some companies as an employee, so I've been teaching myself (that easy it is). I started with some bad practices (modifying the base code) but I've gotten better making my own modules, but now I only use Odoo Studio (highly recommend it).
I've also shown the basics of the core to my IT coworkers, and once we understand how the api with python works, we've made wonders. We don't mess with the code directly (only the Partner does) and we can play with all the information with any python module or framework.

Puntos a favor:

Odoo adapts to the company needs. When one of the owners of the Organization has a question, the answer can be easily be taken from Odoo, by grouping, filtering and in some other cases, by adding new fields to fill manually or automatically.

Contras:

As I jokingly say, sometimes Odoo is in a bad mood (when there is slow Internet connection) and Odoo displays an error or makes a rare behavior. But by refreshing the page, most of the times, it gets solved.

Respuesta de Odoo

hace 3 años

Awesome review! Glad to hear you have been making wonders with Odoo Studio, we love hearing how users are able to use the Studio editor tool to customize their platform without having to touch source code (the idea is to empower users to create the software they want). Happy to hear how you have been using Odoo and wishing your company continued success! :)

Keriwala S.
Odoo Functional Consultant en India
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Use this product to increase your business productivity

4.0 hace 3 años

Comentarios: I am working for 4.7 years with Odoo
Odoo is very good, practical and easy to use ERP software
Easy customization that fulfils every clients' organizational needs

Puntos a favor:

Analysis reports and graphs provide easy understandability User attractive interface Easy customization Fast working

Contras:

According to Indian Accounting standards, I think that Odoo has to do more deep analysis and provides the functionality to their end-users for ease of use Also Odoo have to increase types of graphs provides graphical data

Alternativas consideradas: SAP Sales Cloud, Zoho CRM y QuickBooks Desktop Enterprise

Software anterior: SAP Sales Cloud, Zoho CRM y QuickBooks Desktop Enterprise

Razones para cambiar a Odoo: Because it is very easy to use and customizable ERP software

Respuesta de Odoo

hace 3 años

Thanks for the great review! We look forward to continuing to collaborate with your organization! :)