--- description: ¿Qué piensan los usuarios de Xola? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Xola gracias a Capterra Perú. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Xola - Opiniones, precios y características - Capterra Perú 2026 --- Breadcrumb: [Inicio](/) > [Software para operadores turísticos](/directory/20033/tour-operator/software) > [Xola](/software/132175/xola-booking-and-marketing-system) # Xola Canonical: https://www.capterra.pe/software/132175/xola-booking-and-marketing-system Página: 1 de 24\ Siguiente: [Página siguiente](https://www.capterra.pe/software/132175/xola-booking-and-marketing-system?page=2) > Xola construye software de reservas y marketing moderno y fácil de usar para empresas de excursiones y actividades que te ahorrará tiempo y te ayudará a crecer > > Veredicto: 573 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Xola? Software de reservas y marketing para empresas de turismo y actividades. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 573 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Xola - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2011 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, francés, inglés, japonés - **Países disponibles**: Alemania, Australia, Austria, Bélgica, Canadá, Dinamarca, España, Estados Unidos, Estonia, Finlandia, Francia, Irlanda, Italia, Japón, México, Noruega, Nueva Zelanda, Países Bajos, Portugal, Reino Unido y 3 más ## Funciones - Acceso móvil - Asistencia al cliente - Barcode/Ticket Scanning - CRM - Creación de informes y estadísticas - Creación de paquetes - Gestión de calendarios - Gestión de datos del cliente - Gestión de la disponibilidad - Gestión de precios - Gestión de promociones - Gestión de proveedores - Gestión de páginas web - Gestión de recursos - Gestión de reservas - Integración de GDS y OTA - Integración de páginas web - Notas de reserva - Pagos en línea - Procesamiento de pagos - Reserva en línea - Reservas de grupo ## Integraciones (en total: 16) - Constant Contact - Gmail - Google Ads - Google Analytics 360 - Google Calendar - HubSpot CRM - Mailchimp - Meta for Business - Slack - Smartwaiver - Sojern Traveler Platform - Stripe - WordPress - Xero - Zapier … y 1 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para operadores turísticos](https://www.capterra.pe/directory/20033/tour-operator/software) ## Categorías relacionadas - [Software para operadores turísticos](https://www.capterra.pe/directory/20033/tour-operator/software) - [Sistemas de reservas](https://www.capterra.pe/directory/20032/reservations/software) - [Software para agendar citas](https://www.capterra.pe/directory/30757/appointment-scheduling/software) - [Software de venta de entradas](https://www.capterra.pe/directory/30039/ticketing/software) ## Alternativas 1. [Eventbrite](https://www.capterra.pe/software/114949/eventbrite) — 4.6/5 (5748 reviews) 2. [Booqable](https://www.capterra.pe/software/138689/booqable) — 4.8/5 (1126 reviews) 3. [Hostaway](https://www.capterra.pe/software/152433/hostaway) — 4.8/5 (1524 reviews) 4. [OpenTable](https://www.capterra.pe/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews) 5. [Lodgify](https://www.capterra.pe/software/131924/lodgify) — 4.5/5 (1282 reviews) ## Opiniones ### "What an Amazing Product\!" — 5.0/5 > **Krystle** | *19 de diciembre de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I loved everything about the Xola reservation system. It made things easy and was not complicated to use. > > **Puntos en contra**: There is nothing to speak on as a con about Xola. > > I was a user of Xola and wasn't involved with the initial setup. However I found the ease of use as an admin and as a customer, very streamlined. ----- ### "Xola Review from 2+ years user" — 4.0/5 > **Jake** | *11 de diciembre de 2019* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Out of the three booking software platforms we currently use, Xola is my favorite. There are many pros to Xola, but let me summarize by saying it is the combination of good-to-great design along with five-star customer service. > > **Puntos en contra**: The uncertainty regarding subscription packages. We have a "Premium" subscription that is a flat rate, which serves our needs very well. If we do not have option to continue this package in 2020, we will have to switch to another booking software platform. Which would be a shame because Xola is my preferred booking software. > > Overall, I would say the software is good-to-great (four star) and I really appreciate the five-star customer service. ----- ### "The Invisible Engine Powering Seamless Bookings" — 5.0/5 > **Donald** | *24 de marzo de 2026* | Servicios para el consumidor | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Xola feels like it was built by people who actually understand the chaos of bookings and last-minute changes. Xola is great at Automation - It Feels Like Hiring an Assistant\! Confirmation emails and reminders —Xola quietly handles the repetitive stuff so you can focus on other needful things. > > **Puntos en contra**: Even a well-oiled machine has a few squeaks: It has Customization Limits in Certain Areas While flexible, there are moments where you wish you could tweak just a little more without needing workarounds. > > Xola isn’t flashy. But it is the kind of software that disappears into your workflow. If your business depends on bookings running smoothly, Xola is less like a tool and more like a dependable co-worker who never calls in sick. ----- ### "I feel discriminated by representative of sales team person \[sensitive content hidden\]" — 1.0/5 > **Liliia** | *3 de junio de 2024* | Entretenimiento | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Very disappointing, horrible customer service and support. > > **Puntos en contra**: Very disappointing, horrible customer service and support. > > The situation was both intriguing and disappointing. We were looking around to buy CRM system for our Family Fun Center. We rich out Xola to schedule the Demo. \[sensitive content hidden\] response back to us, telling Xola working a lot with this kind of businesses and we are good match. Right from the outset of our meeting, \[sensitive content hidden\] declined to provide the demo version, despite previously indicating via email that we were well-suited. His conduct towards me was discourteous, consistently asserting that our business was not yet operational, hence his refusal to provide the demo. I explained that we were only awaiting a single permit, which we expected to receive within a week. We required time to integrate the Xola CRM system into our software to ensure readiness for business operations upon opening our doors to customers. Even after commencing operations, we made another few requests for the demo but received no response. I feel discriminated against by \[sensitive content hidden\] . It appears that he alone has the authority to decide whether the demo is shown. It is concerning that if \[sensitive content hidden\] does not favor you, you may not receive the demo at all. I can only imagine the challenges of working with this customer service representative. ----- ### "Lots of features, good support, great integrations but pricing is not ideal and missing some basics" — 5.0/5 > **Andrew** | *5 de abril de 2022* | Hostelería | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Ease of use, we have been using this for some time now and have a great understanding of how to use the tool and get a lot of value from it. It has some great integrations, great text, email reminders for our guests and xola has invested in a lot of great improvements over the past 2 years that made our business better. > > **Puntos en contra**: Lack of POS integration, our business is moving to sell more onsite with our guests, pre gratuity is huge in our space and XOLA lacks features for pre gratuity except to do an ADD on which auto charges taxes and the booking fee on gratuity. reporting is still lacking, and dashboards, for performance, are also lacking. > > Good experience, great relationship with them and they are responsive to our needs and support. product is good but would like to see some basic feature improvements that make our lives and employees' lives easier vs more workaround. Overall I would highly recommend the product, especially knowing a revamped and improved version is on the horizon. Plus fairharbor is just annoying so out of principle, we will not work with them. ----- Página: 1 de 24\ Siguiente: [Página siguiente](https://www.capterra.pe/software/132175/xola-booking-and-marketing-system?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.pe/software/132175/xola-booking-and-marketing-system) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados