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Sobre BigTime

BigTime es el motor que potencia a las empresas de consultoría más grandes del planeta a presupuestar, realizar un seguimiento y facturar su activo más importante: el tiempo.

Descubre más sobre BigTime

Puntos a favor:

BigTime is incredibly inexpensive and easy to get into compared to competing software. If you have a dedicated team, you could be implemented in as little as a month.

Contras:

The only thing I can say we really dislike about BigTime is not having a "clock-in, clock-out" function. Meaning the software does not record the time of day you start and end.

Valoraciones de BigTime

Evaluación media

Facilidad de uso
4.4
Atención al cliente
4.6
Funcionalidades
4.4
Relación calidad-precio
4.5

Probabilidad de recomendación

8.7/ 10

BigTime tiene una valoración global de 4.6 estrellas sobre 5 según las 651 opiniones de usuarios de Capterra.

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Filtrar opiniones (651)

Itziar
Nutricionista en España
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Gran software para avanzar en tu negocio.

4.0 el año pasado

Comentarios: En general, me parece una gran herramienta si lo que quieres es facilitar y agilizar tu trabajo, por todas las funciones que ofrece, creo que es una de las mejores opciones a utilizar.

Puntos a favor:

Lo que más me ha gustado es su capacidad para facilitar y gestionar tu trabajo. Tiene muchas funciones que hacen posible todo lo que imaginas, desde gestionar los proyectos, realizar operaciones...

Contras:

Lo único a mejorar quizás sea el diseño del propio software, para que así sea un poco más dinámico en las gestión de proyectos.

Angie
Ing Software en Colombia
Tecnología y servicios de la información, 10,000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Ayuda a llevar un control.

4.0 hace 2 años

Puntos a favor:

Este aplicativo permite llevar un control de tiempo y gastos aparte de tener una variedad de herramientas muy utiles.

Contras:

No tengo quejas por el momento me ha funcionado muy bien.

Ariadna
Arquitecta en España
Arquitectura y planificación, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

BigTime

5.0 el año pasado

Puntos a favor:

Es un buen programa para llevar un recuento de las horas

Contras:

Hay aplicaciones con los mismos usos que este programa más faciles.

Eduardo
Eduardo
Ingeniero de Sistemas en Perú
Usuario de Linkedin verificado
Diseño, 501-1,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Escelente software para la productividad

5.0 hace 2 años

Puntos a favor:

BigTime es façil de configurar y usar, permite la conexión a QuickBooks para publicar información y permitir la facturación a los clientes. Así mismo, visualizar informes de gastos y recopilar información de los proyectos en una base de datos. Además, cuenta con seguimiento del tiempo que es muy sencillo de controlar.

Contras:

Un punto negativo de BigTime es que a veces crea tiempos duplicados. Enviando el doble o el triple en horas de trabajo.

Diego Sebastian
Estudiante de Medicina en Ecuador
Dispositivos médicos, 1,001-5,000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

BigTime: El software de gestión de horario en tareas

4.0 hace 2 años

Puntos a favor:

Es el primer software que conocí para gestionar mi horario

Contras:

No requiere muchas mejoras pero si en diseño

Maddie
Maddie
Game Developer en EE. UU.
Usuario de Linkedin verificado
Juegos de ordenador, 1,001-5,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Both the interface and the customer service are excellent

4.0 el año pasado

Comentarios: Through the BigTime Wallet, sending and receiving invoices is a breeze. BigTime has improved the speed with which we are paid. The fact that it integrates with Quickbooks makes billing a breeze. Using BigTime wallet, you can get paid much more quickly.

Puntos a favor:

It's simple to use, and the help desk service is excellent. Brittany U. and I got on a Zoom session to discuss the problem, and we were able to address it quickly. You can count on an immediate response from the support team, or at least a prompt reply.

Contras:

Until the features are explained in greater detail, they may be difficult to use. Is there a way to add files or links to external files to a project? Not yet, at least.

Joanna
Business Manager en Canadá
Servicios medioambientales, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

New to Big Time

5.0 el año pasado

Comentarios: The implementation process was time consuming but thorough and we had plenty of assistance along the way. There are various way to learn the systems which is great for a team that may not be able to commit to learning at the same time.

Puntos a favor:

Big Time is so easy to use for time entry, project tracking and reporting. The capabilities of the system are very impressive and the team is committed to continuing to product enhancements.

Contras:

The amount of time required to get through the data conversion preparation, reviewing data, training and learning to setup the system.

Jamie
Jamie
President en EE. UU.
Usuario de Linkedin verificado
Contabilidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: GetApp

Software only good at time tracking, not billing management.

1.0 hace 2 años

Comentarios: This product was grossly misrepresented to me by the sales team. They don't understand the capabilities of the software and only want to make a sale. It is not a good software for me and a terrible fit. I specifically said I didn't want to have to integrate with QB and now that is the only option I have to get reports and billing invoices. It will take many hours to reconcile back to QB and at this point, it would take less time to start over with a new software.

Puntos a favor:

It is easy to input time and create the invoices.

Contras:

I don't like the fact that I can't generate a report of services billed. You have to integrate with another software like QB to get any information on sales by item. You can't easily see how much a client owes you without manually adding up the outstanding invoices and the credits don't apply. There is no way to generate a billing invoice in BigTime. Basically it is only useful to track time and create invoices. Also, BigTime Wallet is unreliable for depositing payments. It take more than ten days in some situations.

Carlos
Office Assistant en EE. UU.
Seguridad e investigaciones, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Big Time Upgrade Project

5.0 hace 3 meses

Comentarios: The use of Bigtime adding jobs and preparing the info to add Professional Times and expenses is very fluent and let you to determine the invoice to our client.

Puntos a favor:

It is easy and flexible in many of the task

Contras:

I'm using an old version and the upgrade is going to be a hard Time.

Greg
Owner en EE. UU.
Servicios financieros, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Customer Service

5.0 hace 2 años

Comentarios: Invoicing and interfacing with QuickBooks is a huge plus for my business

Puntos a favor:

It is a full featured package with many tools I am not using since they don't apply to my business

Contras:

Some features are not intuitive which leads to extra time to complete or change something

Tanya
Office Administrator en EE. UU.
Diseño, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Big Time Software

5.0 hace 6 meses

Comentarios: Our firm is very happy with Big Time. We have been using the software for almost three years and it has evolved nicely into a very important tool in our daily use. We use it for project time tracking, budgeting, task management, and invoice prep and tracking - it meets a great need for us!

Puntos a favor:

Big Time has been a terrific tool for our firm to track time on our projects. The software has been easy to learn and navigate. I have been able to create specific reports that best meet our tracking needs. We also use it for project management, budgeting, and invoice preparation and tracking.

Contras:

I have nothing negative to say about Big Time. From customer support to online Knowledge Base, the answers to most questions can be found easily. The training and follow up support has been top notch. We are very happy with Big Time!

Melisande
Controller en EE. UU.
Ingeniería civil, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

BigTime BigSmile

5.0 hace 5 meses

Comentarios: No complaints. There will be issues with every software program, especially when using in conjunction with another software program.

Puntos a favor:

The efficient time tracking & synching with the accounting software to run billing. The interface is user friendly & everybody in the office can enter time & track project status.

Contras:

The synch agent is not always reliable.

Rahul
Physcian Assistant en EE. UU.
Hospital y atención sanitaria, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Review of BigTime

5.0 hace 7 meses

Puntos a favor:

BigTime has a wide range of resources that are useful for the different types of healthcare projects we are exposed to. Reporting, expense entries, billing invoices are some of the relevant options that make it appealable for users.

Contras:

Some reports are hard to customize. It may require someone who is technically sound to incorporate it within the platform for regular use.

Jennifer
Admin Assistant en EE. UU.
Contabilidad, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Admin Assistant

5.0 hace 6 meses

Comentarios: I am very happy with Big Time and your customer service.

Puntos a favor:

I like how intuitive BT is and I like the invoicing system.

Contras:

I would very much like to be able to cap invoices to budgets and to not be able to automate invoices that are over the budget in the system.

Usuario verificado
Usuario de Linkedin verificado
Ocio, viajes y turismo, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Big time review

5.0 hace 8 meses

Puntos a favor:

- Easy to track your report and to manage.

Contras:

- You can't update your own report easy.

Kimberly
Office Account Manager en EE. UU.
Ingeniería civil, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

[sensitive content hidden] was responsive and helpful

4.0 hace 2 años

Comentarios: easy to use and the chat support is extremely helpful and useful.

Puntos a favor:

ease of use and integration with QBO, invoicing and WIP tracking, easy to train for staff input of TS

Contras:

slow to add some features that would be helpful for payments. Adding feature to charge client service fees for ACH and credit card payments, allowing us to edit payment post if entered incorrect or if Client over pays to track credits.

Molly
Accounting Manager en EE. UU.
Arquitectura y planificación, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

First three months with BigTime

4.0 hace 2 años

Comentarios: There was a reasonable amount of well-organized training before our launch. Most of the glitches since then (relatively minor and related to client billing) have been resolved by technical support and more training.Over time, this program should meet our needs very well.

Puntos a favor:

Robust features and 10 years of experience. Support staff seems eager to help.I was impressed by Tyler's technical expertise and patience in solving all of my issues.

Contras:

There's a learning curve for billing clients in the complicated ways that architects do. Each month it has gotten easier. Had a few problems with using their proprietary email program for sending invoices out. Knowledge base could be easier to navigate/search.

Samuel
architect en EE. UU.
Arquitectura y planificación, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

project budgeting and time tracking dashboard feature is very good

5.0 hace 2 años

Comentarios: very good 9/5 out of 10. Great customer support that is United States based.

Puntos a favor:

BigTime has a great dashboard that enables me to see multiple jobs at once and see how our hours are tracking with our budgets. And it has a good hours / time tracking input format that is fairly simple and quick. It benefits our architecture office. [sensitive content hidden] helped us figure out some bulk commands that were a great time saver. Excellent and responsive customer support.

Contras:

there are a few kinks integrating with quickbooks, but they are minor in the overall scheme of things

lisa
office mananger en EE. UU.
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Zendesk is wonderful/excellent service

5.0 hace 2 años

Comentarios: Wonderful/Excellent service

Puntos a favor:

Tract Time/Billing/invoicing. It is wonderful to be able to invoice so easy and worry free.

Contras:

when the sync button will not work with QB.

Joana
DJ en Filipinas
Medios de difusión, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Tracking ang billing

4.0 hace 8 meses

Puntos a favor:

It helps me how to manage my expenses and some of my financial concerns

Contras:

Sometimes the consulting does not meet my expectation.

Veronica
Finance Lead en EE. UU.
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

New User of Big Time

5.0 hace 2 años

Comentarios: Using Big Time will certainly save time in processing monthly invoices. I was also very happy with the "chat" assistance. So friendly , attentive and able to resolve concerns quickly

Puntos a favor:

New user of Big Time and immediately found the ease of working through the portal. User friendly - easy to use and navigate

Contras:

No major concern so far - as a new user I dont expect to have any issue

Vinit
Backend developer en India
Software informático, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

BigTime is a time recording and billing application for professional services companies that is host

5.0 hace 2 años

Comentarios: BigTime is a robust and adaptable time tracking and invoicing system that provides a variety of features and capabilities to assist companies in more effectively managing their time and expenditures.

Puntos a favor:

BigTime is a time recording and billing application for professional services companies that is hosted in the cloud.

Contras:

However, the BigTime payment scheme may be a detriment. Although it offers a variety of pricing options to suit various needs and finances, some users have complained that the price can mount up rapidly, particularly for bigger teams or organisations with more intricate billing needs.

Aryan
Digital marketer en India
Internet, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Review of Bigtime

4.0 hace 2 años

Puntos a favor:

I like that you can actually track and analyse your current project that you are working on .

Contras:

I don't feel more cons about it but they can add more analysis feature by depth .

David
Co-Founder & Partner en EE. UU.
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Solid Platform for Professional Services Organizations

5.0 hace 6 años

Comentarios: Automating, improving, and reducing time and cost required to process weekly time and expense. Providing reporting and audit-ability across the entire process with a few button clicks vs having to sort through manual data collection templates.

Puntos a favor:

Overall, we have been very happy with BigTime and its use in support of our field consultants. Our production implementation went smoothly and their staff provided helpful training and support to assist us with our launch. In addition, we have been very pleased with the configurability of the platform - just about every time we wanted to do something a certain way, for example how we wanted to display the form for our field's timesheet data entry, there was a way to configure the system to our liking. Also, we have been very impressed with the speed of the system and the design of the user interface. It's very responsive, easy to use, and everything is laid out intuitively. Also, the Reporting module is very comprehensive and it provides a way to pull data just about any which way one could want. BigTime has also been responsive and helpful in helping to support us when certain custom reports were required and we needed some guidance. Special thanks to both CSRs for their support with our implementation.

Contras:

We have no outstanding support tickets currently and we have only seen a few small glitches but once we bring them to the vendors attention there is usually a way to correct it or some type of acceptable workaround. As far as suggested areas we think they can improve upon, one would be having the ability to set up to send specific invoices to multiple customer contacts on the To: line. Another area for improvement is sometimes the bill rate isn’t pulled into the invoicing module consistently so we have to re-enter all the rates in that particular project code. As far as platform enhancements to make BigTime even better, we have suggested the ability to enhance the Allocations module so a manager can forecast a resource across multiple projects within the same or multiple accounts from the same screen/grid. Today this must be done via clicking into each project in the Project List section which is time consuming and a little clunky. This would be huge for us since we have a number of consultants who work on multiple projects across a given week/month/etc. Another enhancement would be to provide easy-to-pull reports that show a consultants profitability (revenue generated minus cost) across a given date range. This is not currently doable with the platform, but all the data is there since the system maintains both bill rate and cost-level information. We are hoping these items make their way onto the product roadmap here in the relative near future.

Respuesta de BigTime Software

hace 6 años

David, First of all, thanks so much for posting this extensive review for us here at BigTime. It is most appreciated and valuable to get specific feedback from our users. We are pleased that you're finding the platform responsive and flexible enough to meet your needs and we are very pleased that both Jeff and Kevin have provided excellent support to you. Please do reach out to us here at Customer Success if we can be of further assistance in any way - we are always happy to help. Thanks again, The BigTime Customer Success Team

Nicholas
Nicholas
Director of Operations en EE. UU.
Usuario de Linkedin verificado
Arquitectura y planificación, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy to use software with great customer support

5.0 hace 3 años

Comentarios: As I've said above, fee tracking and time tracking have really tightened up for our company thanks to BigTime. We're able to know the health of our projects in one click with a report.

Puntos a favor:

Our small business needed a platform to help us accurately track the financial health of our projects. We moved to BigTime from QuickBooks Online because we needed deeper control of our time entries and fee tracking. The Report Center really leverages the data entered into the system so that at a push of a button your data is organized and presented in an easy to understand report. Custom reports are a great feature, and with the help of the support team you can create whatever report your company needs. Thanks to BigTime we've been able to track the health of our projects with precision, and the overall health of our company has BigTime to thank. Everyone we've worked with at BigTime ([SENSITIVE CONTENT]) have been extremely friendly and helpful whenever we've come to them with a problem or request.

Contras:

As BigTime has grown over the years they've taken their users suggestions to heart. If a feature isn't currently active on BigTime it most likely is in the pipeline for future integration. We've seen our suggestions turn into real features throughout the duration of our use of the platform which is always great to see when companies listen to their customers. Sometimes the reporting center isn't as intuitive as you'd like it to be, but with a little help from their support team they can help custom build your reports with you.