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Sobre M-Files

Potente software de gestión de contenidos para organizar y administrar fácilmente todos los documentos e información.

Descubre más sobre M-Files

Puntos a favor:

I liked that based on that it sorts documents by it self.

Contras:

Typical for some IT-solutions: "almost anything can be done with M-Files. Takes away focus of what problem exactly is solved with M-files.

Valoraciones de M-Files

Evaluación media

Facilidad de uso
4.2
Atención al cliente
4.2
Funcionalidades
4.3
Relación calidad-precio
4.3

Probabilidad de recomendación

8.2/ 10

M-Files tiene una valoración global de 4.3 estrellas sobre 5 según las 231 opiniones de usuarios de Capterra.

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Filtrar opiniones (231)

Joe
Joe
Engineer
Usuario de Linkedin verificado
Aerolíneas/aviación, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña Mostrar más detalles

Daily User

5.0 hace 4 años
Los subtítulos en español están disponibles en el reproductor de vídeo
David
Arquitecot IT en Chile
Administración gubernamental, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña Mostrar más detalles
Fuente: SoftwareAdvice

Excelente Gestor Documental

5.0 hace 4 años

Comentarios: Buena experencia, aun faltan mas canales en latinoamerica, mas servicio de la marca

Puntos a favor:

La facilidad de busqueda y la interfaz muy amigable

Contras:

EL precio, es algo alto ya que se cobra por licencia

Respuesta de M-Files

hace 4 años

Hello, Thank you for taking the time to complete this review. We value your time and appreciate the score! Again, thank you and we look forward to your continued business!

John
John
Senior Business Consultant - Retail en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña Mostrar más detalles

Security, Integration & Collaboration is top notch in M-Files

5.0 hace 3 meses

Comentarios: M-Files have good security features, & the integration is seamless along with collaboration. Once we get used to metadata-driven search, finding documents & the process for approval will be less time-consuming.

Puntos a favor:

M-Files has a variety of search criteria options Integration with our CRM & ERP is seamless. Collaboration through document sharing & also M-Files automates the approval process & task. These are my favorites about M-Files.

Contras:

M-Files mobile access doesn't have all the features like it has for the desktop. They should improve on that.

Respuesta de M-Files

hace 3 meses

Thank you, John, for your thoughtful review and glowing recommendation of M-Files! We're thrilled to hear that the platform's security, seamless CRM and ERP integration, and collaboration features have positively impacted your workflow. Automating approvals and tasks are indeed powerful capabilities, and we're glad they're working well for you. Your feedback on the mobile app is very valuable. We understand the importance of feature parity across devices, and we're committed to enhancing the mobile experience to match the desktop version. Stay tuned for updates as we continue to improve. It’s great to know that M-Files’ metadata-driven search and approval processes have been time-saving for you. Thank you for choosing M-Files to support your business needs, and we’re always here to assist if you need help or have further suggestions! 🚀

Opinión anónima
Hospital y atención sanitaria, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña Mostrar más detalles

M-file all your needs for documents managemt

5.0 hace 4 meses

Comentarios: M file offers and support various core componemnts like documents control,process automation and enterprise level security which makes it more powerful and efficient. Its large customers based with fortune global 500 company makes it more famous.

Puntos a favor:

M file is one of the best documents management software which help corpoate to store and manage thire file and documents efficiently. Regardless of location and geo its provide seamless management service for users.its also used as electronics quality managemt systems.

Contras:

As you know there are multiple documents managemt application avalible in the market.i personally believe they sould more focus on features and seamless service towards the customers.

Respuesta de M-Files

hace 4 meses

Thank you for sharing your detailed feedback! We’re thrilled that M-Files has been a valuable tool for your organization, particularly in efficient document management, process automation, and enterprise-level security. It’s great to know that our platform's flexibility and ability to serve global teams have been beneficial in your industry. We appreciate your suggestion about focusing on additional features and enhancing seamless service—we’re always striving to improve based on feedback like yours. Thank you for choosing M-Files after such a thorough evaluation, and we’re excited to support your continued success!

Usuario verificado
Usuario de Linkedin verificado
Seguridad e investigaciones, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña Mostrar más detalles
Fuente: GetApp

Expensive, bad documentation, no debugging capability and bad support from the vendor

1.0 hace 8 años

Comentarios: We are a german company that uses M-Files for some years. I'm the poor guy that has to configure the backend/server side.
The basic functions are easy to setup, once installed, the server and client side runs well. The basic idea is easy to understand, documents belongs to classes ans has class-specific metadata attributes like "telephone number". Attributes can be linked to other objects... fine!
What makes me sleepless nights is, that if the implementation of a little bit more complex things like right structures, workflows with many steps e.g., you're totally lost with M-Files.
There are some different documentation pdfs, describing just the basic functionality - WITHOUT CLEAR EXAMPLES.
There's the possibility to submit tickets (if you have a support contract). This tickets are answered after some days by (asian?) supporters. There's a lot of mail-overhead just to desribe the problem. In most cases the supporters does not respond to the concrete problem. The do'n offer, for example, a short teamviewer session to solve the problem on the customers system. That's can not be calles good support!
M-Files provides the possibility to write own (visual basic) code, triggered by event handlers. This code can be written to a empty white editor (without any debug possibilities, or any kind of help to the programmer) on the server side. Notepad.exe provides more features! No Breapoints, no debug log output, the only way to debug own code is to rise exceptions that blows the script. That is 1983, not 2017! The API functions are not nice encapsulated, it's a nightmare to wirte own code...but required often - to customize and build workarounds for missing functionality.
Logging in general...not nice. There's a "event log" on the server side. Some basic events are logged here, for example login, logout, document checkout... But it's not very detailed! If somethin went wrong, it's not written there. Maaan!
The user frontend (windows client) looks nice and works well. The server side looks also nice on the first view, but many "nice" features are not implemented. Lists of 300+ Users... no search field, no possibility to select 5 people and delete them, you have to do tis one by one...
I hope this (view from the administration part) gives you a small impression of the daily work. M-Files seems to spend a lot of money in marketing an nice small videos to bring the CEO to buy the product, but where are the videos describing the rights structure from the technical side? Nope!

Puntos a favor:

- Usefull user interface on the client side - Good basic structure

Contras:

- Expensive - Very bad support - Bad documentation - No usefull examples - Not self-explaining to the adminsitrator

Ancy
Customer support associate en India
Aprendizaje en línea, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña Mostrar más detalles

A safety and privacy driven file transfer service.

5.0 hace 3 meses

Comentarios: It's great and smooth, as it should be. Feels good and safe with it.

Puntos a favor:

The interfere and accessibility at any place with data privacy

Contras:

Can't merge with any other cloud drive for data transfer.

Respuesta de M-Files

hace 3 meses

Thank you, Ancy, for sharing your positive experience with M-Files! We're delighted to hear that you find the platform accessible, smooth, and privacy-driven—ensuring data safety is one of our top priorities. It's fantastic to know M-Files provides you with the confidence and security you were seeking. We understand your feedback about cloud drive integrations, and we’re always working to expand our capabilities. Your input helps us improve and better serve our users. Thank you for choosing M-Files to address your privacy concerns. We're thrilled to be a part of your document management journey! 😊

Caroline
Caroline
Bachelor in Supply Chain Management en EE. UU.
Usuario de Linkedin verificado
Bienes de consumo, 1,001-5,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña Mostrar más detalles

Workflow automation

4.0 hace 2 meses

Comentarios: It maintains a more harmonious work among all users by being able to work more organized with updated information and without the stress of searching for physical documents for hours

Puntos a favor:

The collaboration that can be had as a team is much more complete by being able to automate processes and have a more organized work management, with follow-up, better structured with more equitable work for all users and a more orderly management of documentation by being able to search for files quickly and save them safely in the cloud

Contras:

I would only like them to improve communication with customer service since sometimes they take a long time to respond to help tickets

Respuesta de M-Files

la semana pasada

Thank you, Caroline, for your thoughtful review! We're thrilled to hear how M-Files has helped streamline your workflow automation and enhance team collaboration. Providing a structured, organized, and efficient document management experience is exactly what we strive for! We appreciate your feedback on customer service response times—we're always working to improve support and ensure timely assistance. If there's anything specific we can do to enhance your experience, please let us know. Thanks for being a valued M-Files user! 🚀

David
David
Professional Nurse en EE. UU.
Usuario de Linkedin verificado
Dispositivos médicos, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña Mostrar más detalles

Easier to work with files

5.0 hace 4 meses

Comentarios: It facilitates the work of searching for documents and the authorization to be able to share files with external agents of the company by setting an authorization time of which I want

Puntos a favor:

The search function saves a lot of time finding specific files that we can also share with internal company users in a much easier and faster way. With M-Files, you can classify documentation to make it more efficient and organized with regulatory compliance

Contras:

There are no failures or bad functions, it has been a good work tool without bad conditions

Respuesta de M-Files

hace 3 meses

Thank you, David, for your glowing review of M-Files! We're thrilled to hear how the platform has streamlined your document search and sharing processes, saving you valuable time and improving efficiency. The ability to classify documents and maintain regulatory compliance is indeed one of M-Files' key strengths, and we're glad it’s proving beneficial in your work. It's fantastic that you've experienced no drawbacks or issues—it’s our goal to deliver a seamless and reliable tool for all users. If there’s ever anything more you’d like to explore or enhance within M-Files, feel free to reach out to us. Thank you for sharing your experience!

Kirthik
Digital Marketing Executive en EE. UU.
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña Mostrar más detalles

M-Files: An Effective Document Management System That Lets You Perfect File Sharing

4.0 hace 4 meses

Comentarios: M-data allows us to streamline all of our data into one location hence saving us time from searching for missing records or handling tiresome paperwork and it also has the ability to quickly file and access records which helps me to assure quality control and adherence to ISO 9001.

Puntos a favor:

I can easily find and download information like invoices, purchase orders, and quality records using the strong search capability in M-Files. And since file classification and sharing are simple using the centralized folder in M-Files, it helps me to simplify document administration. Also having the ability to automatically send renewal reminders and classify certificates and evaluations depending on properties is really great.

Contras:

Based on my personal experience, opening folders or documents on cloud based M-Files usually takes too long due of the slow processing speed. Also the complicated authorization and file sharing system makes it difficult for me to maintain track of external user requests or overdue approvals.

Respuesta de M-Files

hace 4 meses

Thank you, Kirthik, for your detailed review and for sharing your experience with M-Files! We're delighted to hear that you find the system's strong search capabilities, centralized file sharing, and automated reminders helpful for streamlining your document management tasks. It's great to know that M-Files supports your quality control and adherence to ISO 9001 standards. We also appreciate your feedback on the cloud-based performance and the authorization system. These insights are valuable as we work to improve the user experience and address challenges like processing speed and managing external user requests more seamlessly. Thank you for choosing M-Files as your document management solution! If you have further suggestions or need support, feel free to reach out—we're here to help make your experience even better.

Fanice
Field Agribusiness Coordinator en Canadá
Agricultura, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña Mostrar más detalles

“Let Me Educate More on M-Files”

5.0 hace 4 meses

Puntos a favor:

I like that it is easy to manage, secure and share documents flawlessly with M-Files.

Contras:

There is no notable flaw on M-Files on the new version.

Respuesta de M-Files

hace 3 meses

Thank you, Fanice, for your glowing review and your enthusiasm for M-Files! We're delighted to hear that you find it easy to manage, secure, and share documents flawlessly. It's wonderful to know that the new version meets your expectations without any notable flaws. Your feedback motivates us to continue delivering a seamless and reliable document management experience. If you have any additional insights or suggestions, feel free to share. We're here to support you!

Deepak
Head Sales - Guar gum en India
Bienes de consumo, 5,001-10,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña Mostrar más detalles

The Mastermind behind Efficient Document Management.

5.0 hace 4 meses

Puntos a favor:

It's simple and fast to access documents with M-Files. It enables fast documents searching. It is simple to manage documents efficiently using M-Files. M-Files enables easy and quick document sharing.

Contras:

M-Files meets all my specific needs hence I lack anything that is regrettable.

Respuesta de M-Files

hace 3 meses

Thank you, Deepak, for your glowing review of M-Files! We're delighted to hear that M-Files has been a reliable and efficient solution for your document management needs. It's great to know that features like fast document access, quick search functionality, and streamlined sharing have made a positive impact on your workflows. We’re especially happy to hear that M-Files has met all your specific needs—your satisfaction is our top priority! If you ever have suggestions or ideas for further enhancements, we’d love to hear them. Thank you for trusting M-Files to support your work!

Isaac Silvin
Isaac Silvin
Business Development Manager en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 1,001-5,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña Mostrar más detalles

Powerful Document Management Tool

5.0 hace 3 meses

Comentarios: User Friendly for Tech Savvy Teams and also helps in Collaboration and Version Control

Puntos a favor:

Drop Box Business and Evernote Business are most important aspects

Contras:

Complex Setup, Configuration and Pricing are the dislikes

Respuesta de M-Files

hace 3 meses

Thank you, Isaac Silvin, for taking the time to share your review of M-Files! We’re delighted to hear that you find it a powerful document management tool and appreciate its user-friendly features, especially for tech-savvy teams. Collaboration and version control are key aspects we strive to excel in, so it’s great to know these have been beneficial for your team. We understand that the setup, configuration, and pricing can sometimes feel complex, and we’re continuously working on simplifying these processes to make M-Files more accessible and straightforward. Your feedback helps us improve and serve our users better. Thank you for your trust in M-Files, and please don’t hesitate to reach out if you need assistance or have suggestions. We’re here to support your success! 😊

Chris
Systems Analyst en Canadá
Construcción, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña Mostrar más detalles

Alternativas consideradas:

ISO Optimized DMS Software

5.0 hace 3 años

Puntos a favor:

With our company looking to become ISO certified, we knew that a proper DMS/QMS system would be required within our company. After multiple meetings, we decided on M-Files as it provided the easiest integration into our current system, and increased our security control for all documents within our company. We now have the ability to control change management, document approval process, SOP reviews, etc. efficiently and effectively

Contras:

It can be confusing at first with having to 'check out' a document from M-Files to review and/or edit. Once complete, you check it back in which will change the version number of the file. Once figured out, all of our documents are now properly maintained.

Respuesta de M-Files

hace 4 meses

Thank you for your review, Chris! We're happy to hear that M-Files has been a valuable tool for your company's ISO certification process and has helped streamline your document management and quality management systems. It’s great to know that the integration into your existing systems has been seamless and has improved your document security and control. We understand that the "check out/check in" process can be a bit tricky at first, but we're glad to hear that once you became familiar with it, your document management has been much more efficient. If you have any questions or need additional support in the future, don't hesitate to reach out! Thank you again for choosing M-Files, and we appreciate your feedback.

christian
ICT MANAGER en Italia
Materiales de construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña Mostrar más detalles

M-File is Fantastic

5.0 hace 5 meses

Comentarios: We have been using mfiles in our company for years now and it greatly simplifies processes through workflow and document cataloging and permission nesting and it is fantastic.

Puntos a favor:

what i like most about m files is the immediacy in searching and finding the result

Contras:

for the moment nothing is perfect like this

Respuesta de M-Files

hace 4 meses

Thank you, Christian, for sharing your experience and for the fantastic rating! We’re delighted to hear that M-Files has been an invaluable tool for your team over the years, especially in simplifying processes with workflow automation, document cataloging, and permission management. It’s great to know that the fast and accurate search feature has also been a highlight for you. Thanks for choosing M-Files and for your continued trust—we look forward to supporting your team in building materials for many more years to come!

Niraj
Marketing and Operations en India
Administración educativa, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña Mostrar más detalles

Efficient Document Management

5.0 hace 3 meses

Comentarios: M-Files is a helpful document management tool and is simplifying organising and accessing files. In my opinion, it boosts productivity by offering easy search and automation features, though it can have a steep learning curve.

Puntos a favor:

Easy file searching with tags and metadata. Automation for workflows and approvals. Strong integration with other tools like Microsoft Office. Secure document storage and sharing.

Contras:

Initial setup and learning can be complex. User interface could feel outdated. Performance slows with very large datasets. Requires strong internet for smooth usage.

Respuesta de M-Files

hace 3 meses

Thank you, Niraj, for sharing your detailed feedback about M-Files! We’re thrilled to hear that features like metadata tagging, workflow automation, and strong integration with Microsoft Office are making a positive impact on your productivity. It’s great to know M-Files is helping streamline your document organization and access. We understand that the initial setup and learning curve can be challenging, and we appreciate your patience as you navigated these steps. Your note about performance with large datasets and the user interface is valuable feedback that we’ll consider as we continue improving the platform. Thank you for trusting M-Files for your document management needs, and we’re here to support you as you continue to leverage its capabilities. If there’s anything we can do to make your experience even better, feel free to reach out!

Ania
Sales Operations Manager en Países Bajos
Semiconductores, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña Mostrar más detalles

High quality PDF maker

5.0 hace 5 meses

Puntos a favor:

PDF generation by converting other files into PDF is a good feature of M-Files. The final PDF result is truly of high quality.

Contras:

I didn't face even a ioata of problem while using this.

Respuesta de M-Files

hace 5 meses

Thank you, Ania, for your wonderful feedback! We’re delighted to hear that M-Files’ PDF generation feature has been a valuable tool for you, and we're thrilled that it meets your high-quality standards. It’s fantastic to know you’ve had such a smooth experience. Thank you for choosing M-Files, and please feel free to reach out if there’s ever anything we can assist you with!

Maria
Customer Support Manager en RU
Consultoría de gestión, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña Mostrar más detalles

M-Files - A Great Document Management Solution

5.0 hace 7 meses

Puntos a favor:

The security features of M-Files are unmatched. M-Files is cloud based and easy to scale. It comes with unmatched document management features.

Contras:

Every feature of M-Files works to perfection. No issues.

Respuesta de M-Files

hace 6 meses

Thanks so much for submitting this review and for your valuable feedback!

Aarón
Automation Engineer en México
Automatización industrial, 5,001-10,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña Mostrar más detalles

Great Version Controls

5.0 hace 5 meses

Comentarios: I like because I can see a preview of all the engineering documents in Cad Viewer

Puntos a favor:

Easy Version Control for Document. Safe to share with externals

Contras:

Complex to navigate and found documents when yo dont know the name

Respuesta de M-Files

hace 4 meses

Thank you, Aarón, for your thoughtful feedback! We’re glad to hear that M-Files’ version control and secure sharing features are valuable in your work as an Automation Engineer. It’s also great to know you’re enjoying the CAD Viewer for previewing engineering documents. We appreciate your input on navigation challenges and will take it into account as we continue improving the platform. Thank you for choosing M-Files to support your work in industrial automation!

Saif
Sales Account Management en Emiratos Árabes Unidos
Software informático, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña Mostrar más detalles

Leader for a reason

4.0 hace 3 meses

Comentarios: Smooth experience, gets job overdone, easy, accessible

Puntos a favor:

Availability of high end DMS at a convenient price

Contras:

Lacking in customizations. No perpetual license. Not having out of the box connectors that satisfy Middle East Region requirements.

Respuesta de M-Files

hace 3 meses

Thank you, Saif, for sharing your review and rating M-Files so highly! We're glad to hear you’re enjoying the convenience, accessibility, and smooth experience that M-Files provides as a high-end Document Management System. We appreciate your feedback on customizations and region-specific connectors. Your input helps us identify areas where we can improve to better serve our customers globally, including those in the Middle East. As for licensing, we understand the preference for flexibility and will continue exploring ways to meet varying needs. If you have specific customization requests or integration requirements, we’d love to hear more and support you further. Thanks for choosing M-Files! 😊

Jameson
Back-end Dev en Sudáfrica
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña Mostrar más detalles

Getting to know it better

5.0 hace 5 meses

Comentarios: fine thus far, still learning and I'm looking forward to understanding it even much better to be able to use it.

Puntos a favor:

It's comprehensiveness and usability response. It is very modern.

Contras:

It is a little bit complicated with not easy, how to add files and process files, the API documentation, is not easy to find, still looking for it even now.

Respuesta de M-Files

hace 4 meses

Thank you, Jameson, for taking the time to share your experience! We’re glad you’re finding M-Files modern and comprehensive. We appreciate your feedback on file management and API documentation, and we're here to help with any questions as you explore further. Thanks for trying M-Files, and we look forward to supporting your journey!

Willem
Willem
Frontend Chapter Lead en Nueva Zelanda
Usuario de Linkedin verificado
Software informático, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña Mostrar más detalles

The best and online data storage repository

4.0 hace 2 años

Comentarios: The M-files tool is more costly. The pricing model must be modified; we're still hoping to secure more funding. What I don't like about the M-Files is how difficult it is to get used to the user interface: it must be improved. Anyone who needs to collaborate with others on documents and provide information should have M-files software on hand. M-files is an excellent tool for consolidating online storage, sharing, and retrieval of papers and digital content.

Puntos a favor:

The seamless interaction with Microsoft programs is the best-ever feature. This made incorporating the use of M-files into our office routine a breeze. A simple and intuitive graphical workflow designer is also my favorite which makes creating a workflow a little simpler. We were able to set up procedures for modification management and new data management with M-Files.

Contras:

We experienced some challenges with the rollout because we had to coach all of the customers, especially those who found it not so easy to use and clean at first.

Respuesta de M-Files

hace 4 meses

Thank you, Willem, for your thoughtful review and for being a valued M-Files user for over two years! We're glad to hear you appreciate the seamless integration with Microsoft programs and the intuitive graphical workflow designer. It’s great to know that M-Files has been instrumental in streamlining your modification and data management processes. We acknowledge your feedback regarding the onboarding challenges and the initial user interface experience. These are areas we continuously work to improve, and your insights help us better understand how to enhance usability for all users. Regarding pricing, we understand budget considerations and appreciate your honest input—we’re committed to delivering value that aligns with your investment. Thank you for your trust in M-Files as a collaborative and efficient document management solution. We're here to support your team as you continue to leverage its full potential. Don’t hesitate to reach out if there’s anything we can assist with!

David
David
IT Project Manager en Filipinas
Usuario de Linkedin verificado
Gestión de inversiones, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña Mostrar más detalles

One Place for All Document Types

4.0 hace 6 años

Comentarios: M-files was a great tool to create one common space for us to store, share, and retrieve documents and digital assets online. Workflow are next, but we're still securing more funding given the new pricing model.

Puntos a favor:

Our office being limited with space has decided to keep tidy and lean by going digital. We tried M-files because it has good reviews, good recommendations from industry partners, and it has been receiving awards as well. So far, so good. After manual scanning, we upload our files into the M-files vault and everything is securely stored and easily accessible in one place. Searching for the file you need is easy because M-Files makes searching via metadata, and also not by location logic, but by what the document you're looking for is. Workflows is another reason we took M-Files in. We played around with it and it really is easy to create workflows via the graphical logic setup screen. Even the non-technical staff understands how the design works because it is pretty intuitive and straight-forward.

Contras:

M-Files has changed its delivery and pricing model. We have a perpetual license for 2018, but it turns out we need to upgrade into the subscription model for M-Files 2019 in order to continue receiving the updates, upgrades, and customer support. Since we have not yet upgraded, we are put on hold in terms of implementing our digital workflows. Now we're just waiting for the next budget season and release to upgrade.

Respuesta de M-Files

hace 6 años

Hi David, Thank you for sharing about your experiences using M-Files with others on Capterra. It is rewarding to hear that M-Files has helped your business with its digital transformation and that you are realizing improvements in the way that your staff store, share, and retrieve documents and digital assets online. I am confident that when you are ready to upgrade to M-Files Online that your company will see the value in having immediate access to product improvements and new capabilities. Please feel free to reach out or visit our customer portal should you have any questions or if we can be of assistance to you.

Çağrı
Çağrı
Engineer en Turquía
Usuario de Linkedin verificado
Automoción, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña Mostrar más detalles

Good For Data Storage But It Needs To Be Faster To Allow User Better Experience"

4.0 hace 5 años

Comentarios: I have been using this software for 2 years.We were storing the working documets to another sharefolder. First feeling was there was no folder structer and user interface is not familliar as we were using before. But I would like to add using M-files Software has increased our storage capacity. It also helps data transmits when someone left the company.We have started to eliminate know-how lost in company .Addition to this I feel working with this softare may be time consumer.M-Files team needs to improve the infterface and needs to make the software more user friendly

Puntos a favor:

I woudl say the most I like about the M-Files is ensuring security to the companies for working in bussiness.M files eliminating the data transfer and data leak to 3rd party companies which are not allowed to Access the data. Other think I like at it is integrated and working pretty fine with Microsoft Office softwares .It aslo makes our business efficiency great

Contras:

What I dislike about the M-Files is User interface quite diffuclt to get used .They need to impove as well. One other thing check in and check out to folder requires additional tasks and reminders to proceed with document.It decreases work efficiency dramaticaly

Respuesta de M-Files

hace 5 años

We appreciate your candid response regarding your experience with M-Files. Would you be open to discuss in more detail? If so, please feel free to contact me as my contact information can be found below.

Usuario verificado
Usuario de Linkedin verificado
Automoción, 10,000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña Mostrar más detalles

Secure cloud data storage needs to be user friendly

3.0 hace 6 años

Comentarios: M-files is secure way to store documents. But the interface needs an improvement.

Puntos a favor:

Secure way to share and store files. You can share your documents with selected groups or company wide. you can track who has edited the file, also you can decide read and write access.

Contras:

Program should be more user friendly. You have to spend at least 2-3 minutes everytime when you want to upload a file. The security process is time consuming. You have to read couple of guidlines before start using.

Respuesta de M-Files

hace 4 meses

Thank you for sharing your detailed feedback! We're glad to hear that you value M-Files' robust security features, such as selective sharing, access control, and file tracking. Ensuring your data remains secure is a top priority for us, and it's great to know these features are meeting your expectations. We appreciate your constructive comments regarding the user experience. We understand that ease of use is critical, and spending extra time uploading files or navigating guidelines can be frustrating. Please know that we are constantly working to refine the interface and streamline processes to make M-Files more intuitive and user-friendly for all users. Your feedback helps us prioritize improvements, and we hope future updates will enhance your experience. If you have specific suggestions or need assistance with any features, please don’t hesitate to reach out to our support team. Thank you for choosing M-Files as your document management solution!

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Usuario de Linkedin verificado
Automoción, 10,000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña Mostrar más detalles

Not a User-Friendly

3.0 hace 5 años

Comentarios: In my company, due to confidentiality of our data, we use this software as a file/document/data sharing platform. It's not a user friendly program, there is no drag and drop option (currently) and it almost impossible to work with this software in a way that we work with windows., I mean the folder structure seems similar but it's not. Also, sometimes it gives some warnings/notifications but at the end of the process! For example, some file types are not allowed to upload in the database. Thus, if you try to upload one of those type of file, you will get an error but after a long uploading process, not at the beginning of the uploading process!
In total, I do not like to use this software.

Puntos a favor:

The only feature that I like about this software is that it's easy to access the database even from mobile phones.

Contras:

The user interface is not user friendly and it's extremely slow even for basic operations.

Respuesta de M-Files

hace 5 años

Thank you for taking the time to share your thoughts. Your feedback is very important to us and I would like to further discuss your experience. Can you please contact me at my contact information that has been provided below? Thank you and I look forward to speaking with you.

Corey
Operations Manager en EE. UU.
Arquitectura y planificación, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña Mostrar más detalles

Good Document Management Solution for most businesses

3.0 hace 8 años

Comentarios: Learned what we did and did not want in a Document/Content Management Solution. We are currently shopping around for a better option.

Puntos a favor:

User Interface is the same no matter the platform. The database residing in the cloud and off local servers is a huge plus, especially for off-site workers. But the structure and speed of the M-Files server is fantastic. Fully customizable to however you want to track your documents and tag your metadata. Tasks and Assignments were a huge plus. Plug-ins for Microsoft Office products all worked very well. Versioning of the documents was awesome. Working on documents locally and then saving incremental changes back to the server dramatically increased speed of working documents for us. (CAD drawings in particular)

Contras:

We had 3 things that prevented us from being able to implement and use M-Files to the full. 1. Does not work with Revit's Central Module! Almost all of our architecture projects are built in Revit and they all utilize the Central Module to be effective. M-Filee's inability to comply with this, made it unusable for us. 2. User Interface was difficult for implementation. Many in the office are used to and prefer the windows folder structure and found that our method of tagging metadata and the general UI experience to be too time-demanding and different from what they were used to. 3. When the files are saved on the m-files server they are not saved in their native format (.dpf .xls. doc) they are saved in M-Files format. M-Files has an export feature that supposedly should allow you to get the files back in their native format. We did not like that option we wanted a way to be able to look through the M-Files vault, distinguish which files are which and then be able to save them back in their original format.